Sandwich Rehab & Health Care Center in Sandwich, IL
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902 East Arnold Street, Sandwich, IL 60548
For more information about senior living options: (844) 490-3973
The staff are careful, protective, mindful, and professional. The staff were great and the facility was clean and well-maintained. The cleanliness was perfect and the facility has a welcoming, intimate atmosphere. The staff are friendly and the environment is pleasant. This facility is one of the best-run in the business, with excellent employees who treat residents like family. The staff were awesome and Connie was terrific; they take pride in their work. The facility is very lovely, neat, clean, and hospitable. The facility feels homey, with a high ratio of caregivers and personal time for residents. The staff are caring and responsive, and the facility is well-organized with activities for residents.
The facility provided very poor care and left residents unattended for hours. Beds had to be cranked by hand and residents were left in the same position for hours, with no bedpan available and dirty bathrooms. The building smelled of urine and was described as filthy, with broken or unsafe furniture. Residents, including those with dementia, were left alone and unprotected, sometimes in their rooms without supervision. Staff and management were described as incompetent, uncaring, or on power trips, with a call for the facility to be shut down. Staff did not offer condolences after a resident's death and treated the situation as a burden or kept families at a distance. The facility allegedly promised to cover EMS/ER bills but did not respond to inquiries and did not pay the bills.Sandwich Rehabilitation & Health Care Center is best suited for families seeking a small, homelike setting with Medicaid options and memory-care capability, where a visible caregiver presence can translate into personal attention for residents who want to feel seen and connected. The community's intimate size can create a warm atmosphere, and several accounts praise staff who engage residents, maintain daily routines, and make visitors feel welcome. For seniors who benefit from predictable meal times, scheduled activities, and a setting that feels more like a tight-knit home than a generic facility, this center can be a practical choice. The facility's memory-care and skilled-nursing offerings add a layer of versatility that families often need when transitioning from hospital stays or managing dementia-related needs.
Alternatives become worth considering for families with strict expectations around safety, cleanliness, and consistent administrative reliability. A number of reviews raise red flags about neglect or unaddressed safety concerns, and those issues are not trivial; they can translate into real harm for vulnerable residents. If a true memory-care specialization with highly secure, dementia-focused protocols is nonnegotiable, or if a facility must demonstrate flawless cleanliness, rigorous housekeeping standards, and immediate administrative responsiveness, other options may better protect peace of mind. For families who require transparent billing, prompt financial follow-through, and consistently proactive management, a different community may be the safer long-term fit.
The strongest positives center on people and atmosphere. When functioning well, the staff's attentiveness, the perception of genuine care, and the ability to participate in meaningful daily routines stand out. Several reviews describe moments when aides and nurses treated residents like family, or when the environment felt clean, orderly, and respectful. The combination of a smaller setting with a clear focus on interaction can translate into meaningful quality-of-life benefits for residents who need regular social contact and hands-on assistance. The Medicaid option further broadens access for families navigating insurance constraints, and the memory-care capability adds flexibility for evolving care needs without moving the loved one to another campus.
However, the cons are persistent and serious enough to weigh heavily in decision-making. Repeated accounts describe residents left unattended, cleanliness lapses, and odors that linger in the facility, along with concerns about broken furniture, doors, and general maintenance. Reports of management or administrative gaps - delays in responses, questions about billing, and inconsistent follow-through - create a mismatch between expectations set during tours and day-to-day realities of care. Even when staff is capable on a given shift, the perception of understaffing and insufficient supervision can undermine safety, particularly for residents with dementia, mobility limitations, or behavioral issues. These are not abstract problems; they affect daily safety, comfort, and trust.
The key question becomes how much the clear strengths - caregiver engagement, a small, homey setting, and Medicaid accessibility - can offset the documented risks. A high caregiver-to-resident ratio and a focused, personable approach can indeed cushion some shortcomings, but only if leadership maintains consistent staffing, rigorous training, and transparent operations. Families should probe staffing patterns, response times, and how incidents are logged and resolved. Demand to see current maintenance plans, safety audits, and a visible program for ongoing housekeeping and clocked supervision. Confirm how memory-care residents are monitored, what mobility supports are in place, and how family communication is structured when concerns arise. Without assurances in these areas, the risks noted in reviews cannot be dismissed.
For families who decide to pursue this option, a disciplined, proactive approach is essential. Schedule a comprehensive tour with questions that probe daily staffing levels, bedside safety practices, and the cadence of routine care. Request a direct conversation with the administrator about recent state inspections and any corrective action plans. Ask for references from current residents' families and insist on witnessing a shift change to observe how care coordination really unfolds. If a trial period or short-term stay is possible, use it to evaluate cleanliness, timeliness of care, and how staff respond to common dementia-related needs. In the end, Sandwich Rehabilitation & Health Care Center can deliver a warm, engaged environment and broad access to services for the right family, but only when vigilance matches the promises made at the door.
63 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sandwich Rehab & Health Care Center is an assisted living community located in Sandwich, IL. We pride ourselves on providing a wide range of amenities and care services to meet the needs of our residents.
Our community features a beauty salon where residents can pamper themselves and stay looking their best. Each room is equipped with cable or satellite TV for entertainment purposes. For those who need transportation, we offer community-operated transportation to help residents get around. Our computer center allows residents to stay connected with their loved ones and browse the internet at their convenience.
Dining at our community is a delightful experience, as we offer restaurant-style dining in our spacious dining room. Special dietary restrictions are taken into consideration, ensuring that all residents receive nutritious meals that meet their specific needs. Our kitchenettes also provide the option for residents to prepare their own meals if they prefer.
To keep our residents active and engaged, we provide a fitness room where they can work out and maintain their physical well-being. Our gaming room offers fun activities for those who enjoy playing games and socializing with fellow residents. The outdoor space and garden allow residents to enjoy nature and take leisurely walks.
We understand the importance of mental wellness, which is why we have a small library and offer mental wellness programs to support our residents' emotional well-being. Housekeeping services are provided to ensure a clean and comfortable living environment.
In terms of care services, our staff is available 24/7 through our call system to provide assistance whenever needed. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available for those who require it.
Transportation arrangements can be made for non-medical purposes as well as doctor's appointments. Our move-in coordination service makes transitioning into our community seamless for new residents.
Residents can enjoy various activities throughout the day, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents with any additional needs or requests.
With nearby pharmacies, physicians, restaurants, and places of worship, our community is conveniently located near essential services for the convenience of our residents.
At Sandwich Rehab & Health Care Center, we prioritize the well-being and comfort of our residents. With a range of amenities and care services available, we strive to create a warm and welcoming environment where residents can thrive.
Sandwich Rehab & Health Care Center is located at 902 East Arnold Street, Sandwich, IL 60548 in LaSalle County, Illinois
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