Willow Crest Nursing Pavillion, Ltd. Costs & Pricing
Willow Crest Nursing Pavilion, Ltd. offers competitive pricing for its residents compared to the broader market in LaSalle County and across Illinois. For a semi-private room, the monthly cost at Willow Crest is $3,750, which is significantly lower than both the county average of $6,330 and the state average of $5,146. In terms of private accommodations, Willow Crest's charge of $4,350 aligns with the local rate but is still more affordable than the state average of $5,049. This positioning not only demonstrates Willow Crest's commitment to providing accessible care but also highlights its ability to deliver quality services without compromising on affordability within the regional landscape.
| Floor plans | Willow Crest Nursing Pavillion, Ltd. | LaSalle County | Illinois |
|---|
| Semi-Private | $3,750 | $6,330 | $5,146 |
| Private | $4,350 | $4,350 | $5,049 |
Overall Review of Willow Crest Nursing Pavillion, Ltd.
differentiator
2 reviews mention this
Hospice and end-of-life support
Residentsâ families describe strong end-of-life support and communication.
Several reviews connect the care experience near the end of life with attentive communication and comfort. The facility offers hospice care, which aligns with families describing a peaceful passing and hands-on support during that stage.
common
13 reviews mention this
Caregivers receive steady praise
Many residents and families describe caring, responsive caregivers.
A common thread in the reviews is the way staff members treat residents day to day, with multiple mentions of nurses, CNAs, and other staff being kind and helpful. Some reviewers also describe good communication and support during transitions, including admissions and discharge periods.
common
3 reviews mention this
Rehab therapy is highlighted
Rehab therapy is repeatedly described as effective and supportive.
Even reviewers who report problems in other areas still single out therapy as a positive part of the stay. Multiple comments mention rehab staff getting residents back on their feet and providing meaningful support during recovery, including after a surgery-related admission.
common
4 reviews mention this
Clean rooms and fresh linens
Reviews frequently mention a clean facility.
Several families describe the building as clean and well kept, including fresh linens and the overall look and smell of the home. In these reviews, cleanliness is tied to day-to-day routines and how the facility presents itself.
caveat
7 reviews mention this
Food is a frequent complaint
Food quality and variety are inconsistent across reviews.
Many reviews criticize the meals as unappealing or lacking variety, including comments about meager menus and difficulty getting preferred items. A few reviewers say the food was good or that substitutions were possible, but complaints about overall quality appear often enough to stand out.
caveat
7 reviews mention this
Understaffing and slow response
Residents report delays getting help when needed.
A recurring concern is staffing levels and response time, with reviews describing long waits for help, medication, and call-button assistance. Some reviews also mention understaffing contributing to missed processes or care needs, while others still praise particular staffâsuggesting the experience can vary by shift or unit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.