Willow Crest Nursing Pavillion, Ltd. in Sandwich, IL

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Willow Crest Nursing Pavillion,  Ltd.

Willow Crest Nursing Pavillion, Ltd. in Sandwich, IL

515 N Main St, Sandwich, IL 60548

For more information about senior living options: (844) 490-3973

3.4 from 42 reviews
5 stars
17
4 stars
7
3 stars
4
2 stars
5
1 stars
9

Skilled Nursing Facility

Willow Crest Nursing Pavillion, Ltd. Costs & Pricing

Willow Crest Nursing Pavilion, Ltd. offers competitive pricing for its residents compared to the broader market in LaSalle County and across Illinois. For a semi-private room, the monthly cost at Willow Crest is $3,750, which is significantly lower than both the county average of $6,330 and the state average of $5,146. In terms of private accommodations, Willow Crest's charge of $4,350 aligns with the local rate but is still more affordable than the state average of $5,049. This positioning not only demonstrates Willow Crest's commitment to providing accessible care but also highlights its ability to deliver quality services without compromising on affordability within the regional landscape.

Floor plansWillow Crest Nursing Pavillion, Ltd.LaSalle CountyIllinois
Semi-Private$3,750$6,330$5,146
Private$4,350$4,350$5,049

Overall Review of Willow Crest Nursing Pavillion, Ltd.

Pros

  • pro The nurses and caregivers treated Ron Maurer very nicely and were helpful with everything.
  • pro The administrator visited and acknowledged the kindness of the staff, expressing gratitude for the care.
  • pro The staff provided excellent end-of-life care and maintained excellent communication.
  • pro The mother receives great care at the facility.
  • pro The staff took good care of the reviewer.
  • pro The facility is very clean and has excellent staff.
  • pro Willow Crest's nursing staff was excellent and the therapy team was wonderful and helped the patient get back on his feet.
  • pro Rooms were clean with fresh linens delivered daily, and the food was good with substitutions.
  • pro A variety of activities were offered, and many CNAs did a wonderful job.
  • pro The admissions coordinator was understanding and caring, making the process stress-free.

Cons

  • pro The facility failed to provide promised therapy and had very poor care response times.
  • pro The food is poor and lacks variety.
  • pro Communication between family and staff is not followed through as promised.
  • pro The management needs professional training.
  • pro It took staff at least 20 minutes to assist the resident to the bathroom.
  • pro The staff did not turn the resident in time, contributing to a pressure ulcer.
  • pro Important mail and documents were misplaced or mishandled.
  • pro The new administration caused confusion and left families feeling unsupported.
  • pro Rules change daily, so families never know which rules apply.
  • pro There is not enough staff to adequately care for residents.
  • pro Residents sometimes wait hours for medications due to delays.
  • pro A male worker allegedly pulled down a resident's pants and looked through her phone, indicating abuse/privacy concerns.
  • pro The hot water is never hot.

Review

Willow Crest Nursing Pavilion is best suited for families seeking a rehab-focused, hands-on care environment where a loved one can receive attentive nursing support and structured physical therapy after surgery or a period of diminished independence. The community often appeals to those prioritizing direct access to therapy staff and daily personal attention from CNAs, with a setting that emphasizes clean, orderly rooms and social activities. It is less ideal for families who require unwavering staffing guarantees, pristine meal quality, and flawless administrative consistency, as those elements have been uneven across experiences. In short, it works well for short- to mid-term recovery and ongoing basic care when the expectation is good bedside caregiving, tempered by a willingness to address administrative and service gaps as they arise.

Alternative options deserve consideration for households where predictable staffing, transparent communication, and superior dining experiences are non-negotiable. Prospective residents who need high staffing stability and fast response to call lights may find Willow Crest less reliable on those dimensions. For families prioritizing dementia-specific programming with consistently strict supervision, or for those who demand a uniform set of rules and guaranteed adherence to them, other facilities with stronger governance structures may be preferable. Likewise, if the budget heavily weighs meals and culinary variety, exploring places known for chef-driven menus could be wise. The landscape shows meaningful divergence in how administration, food service, and infection control are managed, so options with a tighter, more transparent administrative framework may suit such households better.

The strongest positives at Willow Crest revolve around the care seen at the bedside and the rehab strengths. Several reviews highlight caring, capable nursing staff and supportive therapy teams capable of getting residents back on their feet, sometimes after significant surgery or illness. Cleanliness and routine maintenance of rooms and linens appear reliably positive, with activities and social engagement offering meaningful opportunities for residents to connect with peers. Families frequently express appreciation for the personal warmth of caregivers and the visible dedication of front-line staff, even when broader administrative processes show strain. These elements - responsive caregiving, accessible therapy, and a community feel - buffer some of the downsides and can translate into real gains in function and morale during a recovery period.

Yet, persistent operational challenges temper those strengths. Long wait times for assistance, delays in delivering medications, and perceived gaps in communication between families and staff recur in multiple accounts. Understaffing, especially among CNAs and nursing staff, is a recurrent theme, contributing to slower response times and occasional lapses in routine care. Food quality and variety receive mixed reviews, with some residents praising the ability to substitute meals, while others describe the menu as monotonous or unappealing. Administrative turnover and disputes about care planning, rules, and billing further complicate experiences, leading some families to feel uncertain about continuity of care and accountability.

On balance, rehabilitation excellence and genuine bedside care can offset many day-to-day irritants, but only to a point. For families weighing the decision, the calculus hinges on whether the priority is rapid functional recovery and steady daily nursing presence, or whether the facility's administrative consistency, meal experience, and predictable policies must be nonnegotiable. End-of-life and palliative care scenarios have shown both compassionate outcomes and troubling perceptions of oversight, underscoring the need for careful oversight and continuous family engagement. Willow Crest can deliver meaningful, positive impact for the right resident, yet demands an active, informed family partnership to steer care, address concerns promptly, and ensure that therapy and daily needs stay aligned with expectations.

Practical next steps include arranging a structured, multi-visit assessment focusing on staffing patterns, med-pass routines, and how call-light responsiveness actually unfolds across shifts. Ask for detailed examples of schedule consistency, medication administration times, and how substitutions on meal menus are handled. Request concrete information about infection control practices, recent audit results, and turnover in key leadership roles, and insist on a clear, written plan for any resident with dementia or complex medical needs. If the answers satisfy the need for reliable daily care and responsive rehab, Willow Crest can be a strong fit; if not, it is prudent to widen the search to facilities with demonstrably steadier administration, stronger culinary programming, and a more predictable care culture.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • TV room TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Personal care assistants Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.

Dining

  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

Activities

  • Arts and crafts Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
  • Book club Book clubBook clubs are important for seniors because they provide socialization, intellectual stimulation, and a sense of community. They offer the opportunity to engage in meaningful discussions, share perspectives, and connect with others who share a love of reading. Book clubs can also help seniors stay mentally active and combat feelings of loneliness or isolation.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Games GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
  • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Stories StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.

Description

Willow Crest Nursing Pavilion, Ltd. is an assisted living community located in Sandwich, IL. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each resident is provided with cable or satellite TV access in their private accommodations. We also have a computer center for those who wish to stay connected with loved ones or engage in online activities.

Our dining room offers delicious and nutritious meals, where guests are welcome to join residents during mealtime. We also provide laundry services to ensure that our residents always have clean clothes.

For those who need short-term stays or respite care, we offer these services as well. Our TV room provides a cozy space for residents to relax and watch their favorite shows or movies. Transportation and parking facilities are available for those who wish to explore the surrounding area or attend appointments.

High-speed Wi-Fi internet access is also available throughout our community, allowing residents to easily connect with friends and family online.

Our dedicated personal care assistants provide individualized care and assistance for our residents' daily needs. They are trained professionals who prioritize the well-being of each resident.

We believe in offering a vibrant and engaging lifestyle for our residents, which is why we offer a variety of activities. Residents can join book club discussions, participate in fitness programs tailored to their needs, engage in fun games, take part in gardening club activities, enjoy live musical performances, attend religious services, and listen to captivating stories.

In terms of nearby amenities, there is one pharmacy nearby for convenient access to medication. Eight physicians are located nearby within easy reach for medical consultations. Two restaurants are also close by so that residents can enjoy dining out occasionally. Additionally, there is one place of worship nearby for spiritual nourishment.

At Willow Crest Nursing Pavilion, Ltd., we strive to create an environment where our residents feel at home while receiving excellent care and enjoying a fulfilling lifestyle.

Nearby Places of Interest

Sandwich, Illinois is a quaint and inviting town with a variety of amenities to offer senior residents. The Bluhm Cardiovascular Institute at Northwestern Medicine Valley West Hospital and Northwestern Medicine Wound Care Sandwich provide quality healthcare services nearby. There are several pharmacies within close proximity for easy access to medications. Numerous dining options such as Brother's Restaurant & Lounge and The Little Marketa cater to different culinary preferences. Places of worship like St Mary's Church and New Life Church offer spiritual support, while parks like Silver Springs State Park provide opportunities for outdoor recreation. Additionally, transportation options from the Aurora Transportation Center make it convenient for seniors to travel around the area. With its range of healthcare facilities, dining venues, places of worship, recreational spaces, and accessible transportation, Sandwich presents itself as a favorable location for senior living.

Physicians

  • Bluhm Cardiovascular Institute at Northwestern Medicine Valley West Hospital (0.5 miles)
  • Northwestern Medicine Valley West Hospital Sleep Health Center (0.5 miles)
  • Northwestern Medicine Wound Care Sandwich (0.5 miles)
  • Trinity Women's Health Care (0.5 miles)
  • Northwestern Medicine Orthopaedics Sandwich (0.5 miles)
  • Fox Valley Vein Centers (0.9 miles)
  • Valley West Medical Center (3.5 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (9.2 miles)
  • Walgreens (9.2 miles)
  • Walgreens (12.5 miles)
  • Jewel-Osco Pharmacy (12.6 miles)
  • Walgreens (13.6 miles)
  • Walgreens (14.8 miles)

Restaurants

  • Brother's Restaurant & Lounge (0.6 miles)
  • The Little Marketa (4.5 miles)
  • The Last Chance S (6.2 miles)
  • McDonald's (6.2 miles)
  • Cancun Cafe & Mexican Grill (7.6 miles)
  • Brown Pub (8.3 miles)
  • Salsa Verde (8.6 miles)

Places of Worship

  • St Mary's Church (4.4 miles)
  • New Life Church (9.1 miles)
  • St Patrick's Church (9.5 miles)
  • Blessed Sacrament (18 miles)
  • Holy Cross Church (19.6 miles)

Parks

  • Silver Springs State Park (5.6 miles)
  • Jericho Lake Dog Park (12.9 miles)
  • Hudson Crossing Park (14 miles)
  • Phillips Park (18 miles)
  • Cortland Community Park (18.9 miles)
  • Waubonsie Lake Park (19.6 miles)
  • Wheatland Park (19.8 miles)

Hospitals

  • Rush-Copley Oncology (7.9 miles)
  • Yorkville Dialysis Center (8.2 miles)
  • Kendall Pointe Surgery Center (16.6 miles)
  • Provena Mercy Medical Center (18 miles)

Cafes

  • Grace (9.2 miles)
  • Panera Bread (9.3 miles)
  • Sugar Grove Cafe (10.6 miles)
  • Panera Bread (15.7 miles)
  • Moka North Aurora (18.6 miles)

Theaters

  • 34 Drive In Theatre (17 miles)
  • Cinemark Tinseltown USA (18.2 miles)

Transportation

  • Aurora Transportation Center (17.9 miles)

Frequently Asked Questions

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