Winning Wheels
Save701 East 3Rd Street, Prophetstown, IL 61277
For more information about senior living options: (844) 490-3973
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Winning Wheels is a care and rehab facility that prompts a wide range of strong opinions from residents, families, and even professionals who visit or work in the field. The testimonies paint a picture of a place where recovery, therapy, and daily living can be genuinely life-changing for some, while for others the experience is marred by serious concerns about care quality, staffing, and even safety. Taken together, they reveal a landscape of both hope and hesitation, with stories that run from deeply positive to sharply critical.
One account centers on a spinal injury: a person with a C4-C5 fracture who was initially diagnosed as an incomplete quadriplegic. After a transition from a short-term facility, this individual found that the therapy gym was open for at least six hours a day and that restorative aids played a crucial role in enabling activities that had previously been impossible. The writer emphasizes that the gym and the supportive, motivating staff in the therapy space helped rebuild capability. They credit the staff in the therapy and restorative programs with making meaningful progress possible, noting that most staff were helpful and caring even when the resident's frustration spilled over. Their overall takeaway is a clear recommendation: Winning Wheels can be a good fit for someone needing long-term or short-term care, particularly because of the active therapy environment and the staff who supported them through difficult moments.
Other voices emphasize the mixed quality of care, with some praising the facility while others report troubling experiences. One reviewer, who says they spent "30 months" there, recalls bad care from only two CNAs but notes that once they reported issues, the facility responded quickly and apologized. They highlight an "activity staffing group" of dedicated women who spent long hours with residents, helping to keep spirits up and make the best of difficult situations. This account suggests that, for some residents, the care experience improves when problems are addressed promptly and when there is a robust, engaging activity program that keeps residents engaged.
Yet a different set of experiences tells a harsher story. One reviewer conveys a strongly negative sentiment: "Its okay my uncle has been in there for 10 months whenever he pushes his button they never come. Better left unsaid! They do not deserve a star... Horrible place to put your family member from the start of admission to exiting the facility. Honestly, they have racist staff in wolves clothing. People of Color do not send your family members there." This perspective portrays the facility as dangerous or neglectful, with perceived racial bias and a failure to respond to basic calls for help or needs, including who should be responsible for meals and daily care. The language is explicit and heartbreaking, underscoring a fear that the facility is not safe for loved ones.
In contrast, a healthcare professional who has visited many rehab facilities in the Quad Cities area offers a glowing endorsement. They describe Winning Wheels as "by far the nicest DD facility" they have encountered, with staff who are "amazing" and who genuinely love their jobs. This reviewer notes that the care team's happiness translates into high-quality care and a welcoming environment, where residents are treated with warmth and where the atmosphere is characterized by caring, patient staff. The professional acknowledges that the facility is not inexpensive, but asserts that the old adage holds true: you get what you pay for, and in their view Winning Wheels delivers on that value through dedicated workers and a reputation for genuinely caring for residents.
Family members of residents have their own cautionary tales. One sister recounts a difficult experience after her sister was admitted following a brain aneurysm and stroke. She describes a situation where therapy coverage seemed inconsistent with insurance expectations, hot meals were not provided, and her sister was left in distress - crying in the halls and sitting in filth because no one would assist with basic needs like going to the bathroom. She alleges that alarms were turned off, the call light unplugged, and that on several occasions she did not receive breakfast. Upon release, many of her sister's personal items were missing. In her view, the facility failed to provide essential care and basic dignity, painting a stark image of neglect and broken trust.
amid these intense experiences, shorter, more mixed notes appear: phrases like "This place sucks" sit alongside more positive snippets such as "Its a great place, great caring staff, understanding." Another testimonial is more measured but consistently positive about the staff caring for a loved one: "My brother has been a resident at Winning Wheels for a long time and they take great care of him." There are also remarks from those who have encountered both strong caregiving and shortcomings - an individual who, as a CNA with a national guard background, felt passed over for a job by the facility, suggesting issues around staffing choices, gender expectations, and the professional culture within Winning Wheels. In one voice, a candidate laments that a male CNA with strength might have been a better fit than the eventually chosen hire, adding a critique of how leadership evaluates workers.
Financial and corporate concerns also surface in these opinions. One reviewer labels Winning Wheels as a "horrible company to do business with," claiming they do not pay their bills and that communications with corporate leadership are ineffective. This viewpoint points to a broader concern about stability and reliability that can affect caregivers, vendors, and possibly even staff morale. Despite these criticisms, other voices affirm that the staff's commitment remains real and tangible: "The employees really care about the folks that live here," capturing a persistent thread of appreciation for the human effort that goes into daily caregiving.
Taken together, these accounts present Winning Wheels as a facility of contrasts - where moments of genuine progress, warmth, and professional dedication coexist with concerns about neglect, bias, and administrative challenges. For some residents and families, the therapy program, dedicated activity staff, and compassionate care create a life-changing environment that supports recovery and everyday dignity. For others, experiences of delayed responses, safety concerns, perceived bias, and inconsistent care paint a much grimmer picture. The common thread is that the facility can be a place of real improvement and real risk, depending on the individual, the staff on duty, and perhaps the specific program or department involved.
Winning Wheels in Prophetstown, IL is a vibrant assisted living community offering a wide range of amenities and care services to cater to the needs and preferences of its residents. The community features a beauty salon where residents can pamper themselves, as well as a fully furnished accommodation with private bathrooms for maximum comfort and privacy.
Residents can enjoy their favorite shows on cable or satellite TV in the comfort of their own rooms or utilize the computer center for leisure or staying connected with loved ones through high-speed internet access. The community also offers community-operated transportation services for residents to get around conveniently and easily.
For dining options, Winning Wheels provides restaurant-style dining in a pleasant dining room setting, ensuring that residents are served delicious meals prepared by professional staff who can accommodate special dietary restrictions such as diabetes diet.
The community promotes an active lifestyle through various activities and amenities. Residents can exercise and stay fit at the fitness room or engage in friendly competition at the gaming room. For those who enjoy quiet moments, there is a small library available for reading and relaxation.
Winning Wheels also offers care services to support residents' daily living needs. With 24-hour call system and supervision, assistance with bathing, dressing, transfers, medication management, meal preparation, and service are readily provided by skilled caregivers. A mental wellness program is also available to ensure residents' emotional well-being.
The community aims to provide convenience and peace of mind by offering move-in coordination services, transportation arrangements (both medical and non-medical), as well as housekeeping services for maintenance-free living.
Nearby amenities include parks for outdoor recreation opportunities, pharmacies for easy access to medications, restaurants for dining out options with friends or family members, and places of worship for spiritual support.
At Winning Wheels in Prophetstown, IL, residents will find a warm and welcoming environment where their needs are met while enjoying an engaging lifestyle filled with enriching activities and quality care.
Winning Wheels is located at 701 East 3Rd Street, Prophetstown, IL 61277 in Whiteside County, Illinois
Winning Wheels on seniors.fyi includes 10 photos including images showing interior, dining, flag, decor, living space, wheelchair, hallway, accessibility, and more.
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