Pleasant View Rehab & Health Care Center
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500 North Jackson Street, Morrison, IL 61270
For more information about senior living options: (844) 490-3973
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Pleasant View Nursing Home is a place that elicits a broad spectrum of experiences from families, volunteers, and staff alike. For many, the hallmark of the facility is the warmth and attentiveness of the people who work there. A number of reviewers repeatedly praise the kindness and willingness of managers and staff to help residents, with several expressing that residents are treated like family. One reviewer even emphasizes that the administrator themselves speaks to the close-knit, home-town feel of the operation, noting that every staff member is part of a shared commitment to individualized care and a family-oriented atmosphere.
Cleanliness and a welcoming environment are recurring themes in the feedback. Numerous visitors describe Pleasant View as a very clean place, with comments highlighting tidy rooms, well-kept common areas, and spare moments of care such as neat hair and well-groomed residents. The impression of a well-maintained facility is reinforced by mentions of renovations, fresh paint, and ongoing remodeling, which some families interpret as a sign of an active effort to improve the living space and comfort for residents.
The activity program and social engagement appear to be a strong suit for many, with volunteers and staff often cited as going the extra mile to keep residents engaged and happy. Personal anecdotes describe festive events around Christmas, bingo sessions, and outings that residents enjoy. The activity department is singled out as a bright spot, with volunteers noting the residents' cheerful mood during activities and appreciation for the crafts, decorations, and photo boards that decorate the activity room. Amber Steagall, the activity director, is mentioned positively by a volunteer, described as kind, helpful, and creative.
Several testimonials come from people who have seen real progress over time. One review highlights a major change in staff and management and notes that Pleasant View is now "much better in taking care of residents." The same voice points to renovations and ongoing improvements as evidence of a facility that is moving in a positive direction. Others echo this sentiment, describing the current atmosphere as one of improvement, with references to better care practices and a brighter future for the campus.
There is also praise for the relationships formed between staff, residents, and families. Families report feeling reassured by the compassionate approach of caregivers who help with transitions and daily routines, and who are attentive to individual needs. The sentiment of being treated with respect and care persists across several accounts, underscoring the sense that Pleasant View can be a place where residents feel valued and supported.
However, not every account aligns with these positive impressions. A few reviewers convey severe concerns, alleging abuse and neglect of residents and criticizing upper management for a perceived lack of care for both residents and staff. Phrases like "This place should be shut down" and accusations of abuse and neglect are presented with strong emotion, suggesting experiences that stand in stark contrast to the more favorable reviews. One reviewer specifically laments an incident in which a resident fell from bed, expressing that they would not trust the facility with anyone they care about. The same voice describes management as uncaring and as treating employees poorly, to the point of asserting that the facility is unsatisfactory to the extent of reluctance to assign even a pet to the place.
In the face of these divergent accounts, another thread emerges: some families describe a trajectory from negative beginnings to a more positive present. After significant staffing and leadership changes, several reviewers say the facility has improved substantially, with better care practices and ongoing renovations that brighten the environment. This perspective is shared by families who note ongoing remodeling, fresh paint, and new energy around resident activities as signs of genuine improvement and renewed commitment to resident well-being.
The overall picture that emerges is nuanced and multi-faceted. Pleasant View is described by many as a clean, welcoming, and caring community where staff treat residents with kindness, families feel included, and activity programs foster social engagement. These voices emphasize a home-like, community-centered atmosphere, reinforced by administrative leadership that champions individualized care and a "town pride" ethos. Yet there are clear and serious counterpoints from individuals who allege abuse, neglect, and mismanagement, painting a much darker picture of the same facility.
For anyone considering Pleasant View, the reviews together suggest a place of strong potential tempered by caution. Prospective residents and families may find comfort in speaking directly with current residents and family members, asking about recent staffing changes, inspection records, and the specifics of daily care routines. It can be valuable to tour the facility with questions in mind about safety procedures, incident reporting, and the steps taken to address any past concerns. In the end, Pleasant View appears to be a facility with meaningful strengths - especially in cleanliness, activity engagement, and a caring staff - while also carrying notable concerns that warrant careful, individual evaluation.
Pleasant View Rehab & Health Care Center in Morrison, IL is a warm and inviting assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The spacious facility is fully furnished and features a beauty salon, gaming room, small library, fitness room, and outdoor space, providing plenty of opportunities for relaxation and recreation.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining with special dietary restrictions accommodated. The community also provides a kitchenette for those who prefer to prepare their own meals. Housekeeping services are available to keep living spaces clean and tidy.
For convenience and connectivity, Pleasant View Rehab & Health Care Center offers amenities such as cable or satellite TV, Wi-Fi/high-speed internet access, telephone services, and computer center. Community-operated transportation ensures that residents can easily access nearby cafes, pharmacies, restaurants, places of worship, physicians' offices, and hospitals. Additionally, transportation arrangements are made for non-medical needs as well as doctor's appointments.
Care services provided include 24-hour supervision with a responsive call system for emergencies. Trained staff assist residents with activities of daily living such as bathing, dressing, transferring between places. Medication management is also offered to ensure residents receive proper treatment. A mental wellness program is in place to address the emotional well-being of residents.
To keep residents engaged and entertained throughout the day, Pleasant View Rehab & Health Care Center has a wide range of activities available. These include fitness programs to promote physical health along with planned day trips for exploration outside the community. Resident-run activities encourage socialization among peers while scheduled daily activities cater to various interests.
Overall, Pleasant View Rehab & Health Care Center provides an exceptional assisted living experience with its array of amenities and care services tailored to meet individual needs while promoting an active lifestyle within a welcoming community environment.
Pleasant View Rehab & Health Care Center is located at 500 North Jackson Street, Morrison, IL 61270 in Whiteside County, Illinois
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