Accolade Healthcare of Pontiac

Pros

• The therapy and nurse were well-received during the visit, with the staff being very nice and gracious.
• The facility is clean, and the speech therapist is effective in working with residents.
• Staff members explain everything when asked, demonstrating their helpfulness and friendliness.
• Residents have had wonderful stays, and therapists are credited with effectively helping them regain mobility.
• The facility is beautiful, and loved ones appreciate the spacious rooms and positive interactions with staff.
• Rehab services are excellent, with many staff going out of their way to provide updates to family members.
• The activities person shows genuine care for residents and involves families in activities throughout the day.
• Overall, residents have thrived since being at the facility, indicating a supportive environment for recovery.
• The facility’s rehab program is highly regarded in town for its effectiveness in caring for patients.

Cons

• It smells and they think that is okay; the mother's room is disgusting, making it impossible to eat in the dining room due to odors.
• They aren't encouraging her to take care of herself at all, which is part of the rehabilitation she needs to come home.
• There isn't always enough staff, which raises concerns about the quality of care.
• The loved one expressed frustration over not receiving any updates or communication regarding her health.
• She complained that help takes a long time, especially early in the morning.

Review

The sentiment surrounding the therapy and nursing services at the facility is predominantly positive. Many families have expressed satisfaction with the care provided to their loved ones, highlighting not only the effectiveness of the therapists but also the kindness and helpfulness of the staff. Reviewers consistently mention that the staff members are gracious and friendly, going above and beyond in their efforts to assist patients. This level of care has led to a strong sense of trust among families, who report feeling well-informed and involved in the rehabilitation process.

Therapists in particular are frequently praised for their expertise; many families note significant improvements in their loved ones’ mobility and overall health. One reviewer shared that their father was able to walk again after receiving therapy twice at this facility, awarding an impressive A+ rating for the therapists’ skills. Another reviewer confidently stated that their loved one thoroughly enjoyed her stay, appreciating both her spacious room and supportive therapists who helped her regain her strength.

While praises flood in regarding staff interaction and therapeutic progress, some reviewers mentioned areas needing improvement. Common feedback pointed out staffing shortages during peak times or early mornings, resulting in delays when assistance was required. Others highlighted concerns over hygiene standards within certain areas of the facility, citing unpleasant odors that made mealtime uncomfortable for residents and visitors alike. A particularly troubling account described one resident's living conditions as "disgusting," raising questions about cleanliness and sanitation practices that should be upheld.

Conversely, there are numerous accounts emphasizing how well residents enjoy meals provided by the facility; however, certain requests for specific food items—like orange juice or fresh fruits—were reportedly unmet. Despite these concerns about dietary offerings, many families remained appreciative of overall meal quality while emphasizing how important it is for facilities to accommodate special requests from residents.

Communication between staff and family members is another critical aspect addressed in reviews. While some families felt included through consistent updates about their loved ones' progress and wellbeing, others expressed frustration over a lack of communication from medical personnel. One reviewer lamented not being informed about their loved one's health status or receiving calls from doctors when issues arose—a matter they believe should improve to enhance family involvement in patient care.

Amidst these varying viewpoints lies a consistent thread: an overwhelming appreciation for dedicated staff members who seem truly invested in their patients' recovery journeys. Families frequently express gratitude towards activities coordinators who engage with residents on personal levels, fostering connection amidst rehabilitation routines. Overall impressions reveal a landscape within this facility where empathy meets professional excellence—although room for improvement remains crucially evident regarding communication practices, hygiene maintenance, and responsiveness during high-demand periods.

Concluding thoughts reflect both gratitude for exceptional therapy services coupled with a desire for better consistency across all aspects of care within the facility—whether it be improved dining experiences or enhanced communication strategies bridging gaps between healthcare providers and family members longing to understand more about their loved ones’ progress amidst rehabilitation challenges. The collective narrative portrays an institution capable of delivering quality healthcare infused with compassion yet still striving towards greater heights through constructive change based on patient needs voiced by those intimately involved—their families.

This part of Pontiac, Illinois offers a variety of amenities and services that cater to the needs of seniors. There are several places of worship nearby, providing opportunities for spiritual growth and community involvement. The proximity of parks such as Chautauqua Park and Humiston Riverside Park allow for leisurely walks and outdoor activities. Access to healthcare is convenient with physicians' offices like OSF Medical Group and Mid Illinois Hematology & Oncology Associates in the vicinity. Additionally, there are pharmacies like Walgreens and Sartoris Super Drugs nearby for easy access to medications. Restaurants like DeLongs Casual Dining & Spirits and Charley's Grilled Subs offer dining options within a short distance. Transportation options are also available with Pontiac Station located nearby. Overall, this area of Pontiac provides a peaceful and convenient environment for senior living.

Places of Worship

• First Lutheran Church (0.6 miles)
• Vermilion River Dist United (0.7 miles)
• First United Methodist Church (0.8 miles)
• Truth Tabernacle (1.5 miles)
• Wolfe James O Rev (1.7 miles)
• First Christian Church (1.7 miles)
• St Paul Lutheran Church-Elca (2.2 miles)

Parks

• Chautauqua Park (0.6 miles)
• Pontiac Rec Plex (0.6 miles)
• Humiston Riverside Park (0.7 miles)
• Fell Park (0.8 miles)
• Jaycee Park (1.3 miles)
• Livingston County 4-H Park (2.4 miles)
• Threshermanns Park (5.5 miles)

Physicians

• Osf Medical Group (0.7 miles)
• Mid Illinois Hematology & Oncology Associates (0.8 miles)
• John Joni Saint MD (0.9 miles)
• Fisher-Swale-Nicholson Eye Center (1.1 miles)
• James Mccriskin MD (1.4 miles)
• Samir Shah MD (1.4 miles)
• Dory Jarzabkowski MD (1.4 miles)

Restaurants

• DeLongs Casual Dining & Spirits (0.8 miles)
• Charley's Grilled Subs (0.9 miles)
• Elliott's Corner Junction (1.2 miles)
• Scotty's Place (1.2 miles)
• La Mex (1.3 miles)
• Arby's (1.5 miles)
• Burger King (1.6 miles)

Hospitals

• Saint James Hospital (0.8 miles)
• Renal Care Group (0.9 miles)
• OSF Saint James - John W. Albrecht Medical Center (2.5 miles)
• Saint James Hospital (2.5 miles)
• William Fox Developmental Center (18.8 miles)
• Heritage Manor (19 miles)

Transportation

• Pontiac Station (0.8 miles)
• U-Haul Neighborhood Dealer (18 miles)
• Dwight Station (18.7 miles)
• U-Haul (19.3 miles)

Pharmacies

• Walgreens (0.8 miles)
• Sartoris Super Drugs (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Chenoa Pharmacy (9.8 miles)
• Sav-Mor Pharmacy & Gift Shop (10.4 miles)
• Fairbury Pharmacy (10.4 miles)
• CVS Pharmacy (11 miles)

Cafes

• Crossroads Cafe (10 miles)
• Christo's of Lexington (17.6 miles)