Mclean County Nursing Home in Normal, IL
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Information last verified:
901 North Main, Normal, IL 61761
For more information about senior living options: (844) 490-3973
The staff were patient, kind, and easy to work with. They treated residents with kindness even during difficult times. The administration was praised for handling challenges with dedication and providing residents with love and care. The staff go above and beyond to assist patients and families. The facility offers a variety of engaging activities, such as music, movies, bingo, and outings. The staff kept families informed of changes, providing peace of mind. The facility is clean, friendly, and a pleasant environment to visit loved ones. Residents are treated with respect and are known by name by the staff. The intake staff, nurses, and physical therapy personnel are very friendly. The staff make families feel welcomed and supported.
The facility allowed patients to go hungry by not feeding them. Nurses moved patients inappropriately and ignored those who needed help. Residents were left to fall daily, sometimes twice a day. Staff treated residents unkindly, and management ignored concerns raised by families. There was a clear lack of real concern and empathy for residents. The bathroom setup was unsanitary and unsafe, with shared facilities and unrestricted hygiene items. The LPN advised against taking a relative to the hospital, delaying critical care. Staff were rude and rummaged through a resident’s belongings while they slept. The environment was depressing and smelled of waste. Poor staffing and failure to follow physician orders were reported. The facility appeared outdated and its location was unattractive.This community is best suited for families that value a caregiving culture more than pristine aesthetics, and for residents who can benefit from a strong hospice-oriented mindset. McLean County Nursing Home has earned praise for dedicated staff who know residents by name, steady communication with families, and a willingness to advocate when a loved one is in transition. The Serenity Lane hospice unit, in particular, is highlighted as a source of compassionate care and meaningful support during difficult times. For families who want to see staff who go “above and beyond” and who appreciate regular updates and hands-on involvement in care decisions, this facility can deliver that relational continuity. The environment can feel welcoming when care is steady and staff are engaged, and several families have reported positive outcomes and smooth transitions when their loved ones moved through recovery or hospice.
Those who may want to consider alternatives are families prioritizing flawless safety, consistently high staffing levels, and immaculate, modern facilities. Some reviews raise red flags about staffing variability, responsive care, and adherence to medical orders, which can translate into real safety concerns in a crisis. For out-of-state families seeking rapid, uniform oversight across a resident’s daily schedule, this facility’s performance in those areas appears mixed. Otal issues cited include perceived neglect, delays in assistance, and episodes of unkind treatment, all of which undermine trust in daily operations. If the primary goal is a consistently calm, quiet atmosphere with minimal interruptions and a dependable incident-response protocol, evaluating other options may be prudent.
On the positive side, the best-remembered strengths center on staff relationships and a clean, approachable environment. Reviews consistently point to friendly intake processes, attentive nurses and therapists, and a facility that residents can feel comfortable in. Families note proactive communication, substantial involvement in decisions, and staff who treat residents with dignity during difficult health changes. The presence of meaningful activities, movies, music, games, and outings, helps maintain a sense of normalcy for residents and supports family peace of mind. When care teams are functioning at their best, the facility demonstrates what a well-coordinated, person-centered approach can look like, especially for residents who value continuity of caregivers and a welcoming, home-like setting.
The principal drawbacks are real and must be weighed carefully. Several reviews recount episodes of inadequate assistance, calls not answered promptly, and uncomfortable situations around personal care. Sanitation and bathroom configurations in some rooms raise health-safety concerns that are not easily dismissed, and there are persistent critiques about noise, crowding, and a chaotic daytime atmosphere when staffing is stretched. Management responsiveness is described variably, with some families reporting meaningful advocacy and others noting a dismissive or corrective tone when concerns were raised. The facility’s older physical plant and imperfect parking or exterior surroundings compound the challenge, creating an impression of an aging infrastructure rather than a state-of-the-art care campus.
In weighing pros against cons, the strongest positives, compassionate, engaged staff; a hospice-focused unit that can guide difficult transitions; cleanliness and organization when staffing is stable; and engaging resident programming, do offset risks only when consistent, high-quality care is maintained. When staffing gaps become pronounced or when care decisions appear slow or inconsistent, those advantages rapidly lose their heft. The facility’s potential is clear: a place where residents can feel known, cared for, and supported by a team that truly engages families. Yet that potential hinges on sustained staffing reliability, rigorous adherence to physician orders, and a culture of accountability that answers concerns rather than brushing them aside.
Practical counsel for families is to investigate with specific, actionable questions before deciding. Schedule multiple tours at different times to observe staff-to-resident ratios, call-light accessibility, and response times. Request recent state or park inspections and review any patterns of deficiencies. Talk frankly with current residents and family members about day-to-day experiences, especially around medication management, falls, and personal hygiene care. Ask how the administration handles complaints, what changes followed past critiques, and whether there is a clear pathway for escalation. If hospice and compassionate, steady caregiving are the top priorities, this facility can deliver those benefits, provided diligence confirms that the care level remains consistently reliable. For families prioritizing safety, consistency, and modern facilities, it would be wise to evaluate comparable communities to ensure a robust, risk-aware choice.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Central Illinois Regional (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mclean County Nursing Home in Normal, IL is a vibrant and well-equipped assisted living community that provides a comfortable and convenient living environment for seniors. This community offers a wide range of amenities to ensure that residents have everything they need to live a fulfilling and enjoyable lifestyle.
Residents can take advantage of the on-site beauty salon to pamper themselves and stay looking their best. They can also enjoy their favorite TV shows or movies with the cable or satellite TV provided in their private rooms. Community operated transportation is available for those who need assistance getting around town, whether it's for grocery shopping or leisure activities.
For those who want to stay connected with the digital world, there is a computer center equipped with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by experienced staff. Residents can also choose to cook their own meals in the fully furnished kitchenette provided in each unit.
The community features various spaces for recreation and relaxation. There is a fitness room for residents who want to maintain an active lifestyle, as well as a gaming room for friendly competitions. The outdoor space includes a garden where residents can take walks, relax, or engage in gardening activities. A small library is available for those who enjoy reading and intellectual pursuits.
The care services provided at Mclean County Nursing Home are designed to meet the individual needs of each resident. The 24-hour call system ensures that help is always just a button away, providing peace of mind to both residents and their families. Trained staff members offer assistance with daily activities such as bathing, dressing, and transfers.
Medication management is provided to ensure that residents receive their prescribed medications on time and in the correct dosage. Special dietary restrictions are accommodated, including diabetes diets and other specific dietary needs. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
To keep residents engaged and entertained, this community offers an array of activities on a daily basis. Concierge services are available to assist residents in planning day trips or accessing local amenities. Fitness programs help seniors stay active and maintain their physical well-being. Resident-run activities allow individuals to pursue their hobbies and interests, while scheduled daily activities provide structure and social interaction.
Mclean County Nursing Home is ideally located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to a variety of services and recreational opportunities in the surrounding area.
Overall, Mclean County Nursing Home provides a comfortable, safe, and engaging environment where seniors can enjoy their golden years with peace of mind.
Mclean County Nursing Home is located at 901 North Main, Normal, IL 61761 in McLean County, Illinois
Mclean County Nursing Home on seniors.fyi includes 7 photos including images showing windows, dining, bedroom, interior, natural light, artwork, wall art, decor, and more.
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