Heartland Christian Village in Neoga, IL

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  • Interior

    A cozy lounge space featuring a fireplace, with dining tables set nearby.
  • Decor

    A well-lit hallway featuring patterned carpet and decorative wall art.
  • Living Room

    A spacious living and dining area with cozy furniture and natural light.
  • Building

    A modern, single-story brick building with a neatly maintained lawn and trees.
  • Bedroom

    A cozy hospital room featuring a bed, a comfortable chair, and colorful curtains.
  • Trees

    A serene view of a building surrounded by trees and open grass, under a cloudy sky.
  • Dining

    A cozy café setting featuring a buffet service area with food displays.
  • Landscaping

    An inviting entrance of a modern building illuminated in the evening light.
  • Kitchen

    A group of three friends enjoying a cooking session in a cozy kitchen.
  • Outdoor

    A sign for a Christian organization at dusk.

Heartland Christian Village in Neoga, IL

101 Trowbridge Road, Neoga, IL 62447

For more information about senior living options: (844) 490-3973

4.2 from 11 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
3
1 stars
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Independent Living Skilled Nursing Facility

Overall Review of Heartland Christian Village

Pros

  • pro The staff cared for her with love and compassion.
  • pro Each staff member treated her with genuine care and respect.
  • pro They were wonderful with her and her family.
  • pro The food was great.
  • pro The facility was clean.
  • pro It is the best nursing home in the area.
  • pro The staff were above average and demonstrated conscientious behavior.
  • pro They offered regular games, activities, walks, and painting classes.

Cons

  • pro The grandmother's care is described as less than stellar.
  • pro The aides do not use gait belts to transfer residents.
  • pro Residents are left to get their own ice water.
  • pro Some staff are downright rude.
  • pro The family was not informed of the chest X-ray results.
  • pro They only get two meals a day.
  • pro There is insufficient staff to cope with Alzheimer's patients in the evenings.
  • pro The facility is warehousing-like and not very tasteful.

Review

Heartland Christian Village in Neoga, IL is best suited for families seeking a warm, neighborly setting where daily life is comfortable and staff attention is tangible. It suits seniors who need occasional nursing assistance and enjoy a small?town atmosphere, where clean facilities, dependable meals, and regular social activities contribute meaningfully to quality of life. It can work well for residents who want the option to start in a private apartment and transition to more intensive care if needed, with centralized dining and accessible common spaces that support independent living with support.

Those who may want to consider alternatives are families seeking highly consistent, round?the?clock medical oversight or robust dementia care every evening. Several reviews flag uneven staffing and gaps in care coordination, including reports of staff not following doctors' instructions, missed communication about medical results, and some friction in how admissions and daily routines are managed. Ambiguity around dining room visitation and meal frequency also appears in the feedback, along with concerns about weight loss and timely medical updates. For families prioritizing flawless communication and specialized dementia support, exploration of other options is prudent.

The strongest positives here are practical and deeply human: caregivers who, in many instances, treat residents with genuine kindness and respect, and a clean environment paired with solid meals. The facility's layout supports varied living arrangements, including private rooms, doubles, and some apartment-style options, plus an indoor courtyard and regular recreational activities. In addition, the affiliation with medical professionals - doctors, hospice, and other clinicians - fosters a sense that medical input is considered in planning care. For families who value a homey feel and dependable day?to?day life, these factors often offset some of the inherent care?coordination frictions.

Yet the main drawbacks deserve careful weighing. Inconsistent staffing and occasional resistance to following medical orders create a risk of gaps in care, particularly during transitions or evenings when supervision is critical. Several reviews recount experience where care plans were not fully executed or where staff were not adequately aligned with physicians' recommendations. There are troubling anecdotes about communication lapses, such as not being informed of test results, and about visible gaps in oversight that can erode trust with families already navigating difficult decisions. Dietary expectations, including frequency of meals, also emerge as a concern that can affect nutrition if not actively managed. Finally, the presence of "warehousing?type" Medicaid rooms and questions about the overall approach to dementia care in the evenings signal a ceiling on capability for residents with higher acuity needs.

A practical decision approach is essential. Prospective families should schedule visits at different times of day to observe staffing, ask for a transparent care plan review, and request specific examples of how medical questions are answered and documented. Inquire about the facility's dementia care capabilities, especially for evening hours, and verify whether there are dedicated activities staff and programming for residents with memory impairments. Demand clarity on meal schedules, dietary oversight, and any fluctuations in service levels. Ask to meet the administrator or director of nursing, and request current references from families with similar needs. Finally, probe the proof of qualities that matter most: staffing ratios, care coordination processes, and a clear policy on gait belts, safety transfers, and visitor access.

The bottom line is clear: Heartland Christian Village delivers warmth, cleanliness, and a livable daily rhythm that many families value highly. Its strengths - compassionate care in practice, good food, a well?kept facility, and flexible living arrangements - make it a solid option for seniors who prioritize a welcoming environment over clinical excess. However, the mixed experiences around care consistency, communication gaps, and dementia care limitations mean that a thorough, skeptical evaluation is essential. For families who prize a nurturing, socially active setting and can actively supervise care plans and medical communications, Heartland Christian Village can be a strong fit. For those whose criteria hinge on flawless care coordination and robust evening dementia support, alternatives deserve careful comparison and likely closer scrutiny before committing.

Features

Housing

  • 71 resident community capacity 71 resident community capacity

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Christian Village is an exceptional assisted living community located in Neoga, IL. Our facility specializes in providing skilled nursing services to ensure that our residents receive the highest level of care and support.

At Heartland Christian Village, we offer a wide range of amenities to enhance the quality of life for our residents. Our beautiful beauty salon allows residents to pamper themselves and maintain their personal appearance. Cable or satellite TV is available for entertainment purposes, keeping residents connected to the outside world. Community-operated transportation is provided to enable easy access to nearby destinations.

Our computer center offers residents the opportunity to stay digitally connected and explore the online world at their convenience. The dining room provides a comfortable setting for communal meals, where residents can enjoy delicious and nutritious restaurant-style dining options. Our fitness room allows residents to engage in physical activity and exercise, promoting overall health and well-being.

All of our apartments are fully furnished, creating a welcoming and comfortable environment for each resident. The gaming room offers recreational activities that cater to various interests and preferences. Residents can enjoy spending time outdoors in our garden or take advantage of our housekeeping services to maintain a clean living space.

Heartland Christian Village strives to meet each resident's unique needs by providing assistance with daily activities such as bathing, dressing, and transfers through our 24-hour call system and supervision. We also have specialized dietary plans available including diabetes diets and special dietary restrictions.

In addition to excellent care services, we offer various engaging activities for our residents' enjoyment. Concierge services are available for any additional assistance required by our valued residents. Fitness programs are designed specifically for seniors, ensuring they stay active and healthy.

We organize planned day trips where residents can explore new places and create lasting memories with their friends at Heartland Christian Village. Resident-run activities allow individuals to take initiative and contribute creatively within the community. Scheduled daily activities provide opportunities for socializing while participating in meaningful experiences.

Furthermore, we are conveniently located near parks, pharmacies, and physicians to ensure easy access to essential services.

At Heartland Christian Village, we prioritize the comfort, safety, and overall well-being of our residents. With our dedicated staff and comprehensive care services, you can trust that your loved ones will receive the highest level of care in a vibrant and welcoming community.

Nearby Places of Interest

Pharmacies

  • Health Mart Pharmacy (0.3 miles)
  • Sav-Mor Pharmacy (0.3 miles)
  • Toledo Pharmacy (11.7 miles)
  • CVS Pharmacy (12.3 miles)
  • Walgreens (12.7 miles)
  • Walmart Pharmacy (13.4 miles)

Physicians

  • Neoga Clinic (0.4 miles)
  • Women's Health Care (12.1 miles)
  • Magner Jr, John Dr - Mattoon Medical Center (13 miles)
  • Lidy Judith Fnp (13 miles)
  • Amanda M Bramham (13 miles)
  • Family Medical Center (13 miles)
  • Dermatology & Mohs Surgery Institute (13.1 miles)

Parks

  • Neoga Township Park District (0.4 miles)
  • Lytle Park / Pool (11.9 miles)
  • Lawson Park (11.9 miles)
  • Friendship Park (12.1 miles)
  • Mattoon Peterson Park (12.6 miles)

Restaurants

  • Kaz Bar (6.5 miles)
  • Last Stand (6.6 miles)
  • McDonald's (9.1 miles)
  • Castle Inn Lounge (11.4 miles)
  • Row & Table (11.5 miles)
  • Taco Amigos (11.6 miles)
  • Spanky's Food & Spirits (11.7 miles)

Places of Worship

  • Strasburg United Methodist Church (9 miles)
  • Southern Baptist Convention (9 miles)
  • Strasburg Baptist (9 miles)
  • Stewardson SDA Church (9.9 miles)
  • General Conference Of Seventh-Day Adventists (9.9 miles)
  • Calvary Baptist Church (10 miles)
  • United Methodist Church (11.3 miles)

Transportation

  • Alamo (11 miles)
  • Orange Is The New Ride (12.2 miles)
  • Mattoon station (12.3 miles)
  • Mattoon Amtrak Station (12.3 miles)

Hospitals

  • Sarah Bush Lincoln Health System (13 miles)
  • Effingham Express Care (13.2 miles)

Cafes

  • Starbucks (13.3 miles)
  • Starbucks (13.6 miles)

Frequently Asked Questions

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