Heartland Christian Village

Pros

• The staff at Heartland Christian Village demonstrated above-average conscientiousness and care.
• The administrator and senior nurses showed a high level of engagement and attention to residents' needs.
• They offered a variety of living arrangements, including private apartments, for those not needing full-time nursing care.
• Residents had access to enjoyable recreational activities such as games, walks, and painting classes.
• The facility featured a pleasant indoor courtyard where residents could relax and enjoy nature.

Cons

• The caregivers at Heartland Christian Village were not responsive to the doctor's instructions, leaving family members to manage much of the care themselves.
• The facility was not adequately prepared for the resident when she arrived, indicating a lack of readiness and organization.
• The environment for Medicaid patients was described as "warehousing-type" and not tasteful, suggesting a poor quality of living conditions.
• There were insufficient staff resources to provide appropriate evening care for Alzheimer’s patients.
• Overall, the reviewer was dissatisfied with their experience at the facility, feeling that they had to closely monitor and ensure proper care.

Review

Heartland Christian Village has received mixed reviews regarding its long-term care services, particularly for those with specific needs such as Alzheimer’s. The experience of one family stands out, highlighting both the positive aspects of care and the challenges encountered during their loved one’s stay. This review sheds light on the quality of staff, accommodations, and the overall environment within the facility.

Firstly, it is worth noting that the staff at Heartland Christian Village was described as "above average." The administrator and senior nurses exhibited a high level of conscientiousness in their roles, which played a crucial part in providing care. This level of professionalism fostered a sense of trust among families seeking assistance for their loved ones. Moreover, the facility offered various living accommodations tailored to patients’ needs; those who did not require full-time nursing could opt for private apartments while benefiting from centralized dining facilities. This flexibility allowed residents to transition smoothly from independent living into more comprehensive nursing care if needed later on.

However, while the initial impressions of staff competence were encouraging, significant shortcomings became apparent when caring for residents with complex conditions like Alzheimer's disease. The reviewer expressed dissatisfaction with how Heartland Christian Village managed residents requiring specialized care during evening hours. Specifically, they noted that the facility lacked adequate staffing and resources to provide appropriate support outside regular shift hours. This created an additional burden on family members who had hoped to rely on professional caregivers for comprehensive care when they could not be present themselves.

Accommodation options were another focal point in the review—while there was a range available including private rooms and semi-private arrangements, concerns arose about some spaces designated for Medicaid recipients. These areas resembled a "warehousing-type" environment marked by overcrowding and limited personal attention. Such conditions do not reflect an ideal setting for residents who may already be facing cognitive challenges or other health issues requiring more individualized support.

In terms of recreational activities and social engagement opportunities, Heartland Christian Village seemed to offer a variety of programs designed to enhance quality of life for its residents. Organized games, educational activities like painting classes, and leisurely walks contributed positively to daily life within the facility. An inviting indoor courtyard provided an attractive space where residents could relax amidst nature's beauty—a thoughtful feature that aimed to promote well-being.

Despite these amenities and positive attributes concerning certain staff members, the reviewer felt compelled to remain highly involved in overseeing their wife’s care due to inconsistent follow-through between caregivers and medical directives from doctors. They reported feeling frustrated by having to advocate strongly for adherence to prescribed treatments and standards of care in what should have been an entrusted nursing environment. Ultimately, they felt unpreparedness loomed large upon her admission; this lack of readiness further complicated matters when immediate attention was required.

Overall, Heartland Christian Village presents a complex case study in eldercare dynamics—showcasing commendable staff dedication against notable operational deficiencies especially in addressing specialized needs after hours. While some aspects such as recreational programming positively enhanced resident experiences, fundamental gaps in caregiving weakened confidence among families placing their loved ones into long-term care settings. For prospective clients or guardians exploring similar options in assisted living or skilled nursing facilities, this particular narrative serves as an important cautionary tale underscoring due diligence when evaluating potential long-term residences.

Pharmacies

• Health Mart Pharmacy (0.3 miles)
• Sav-Mor Pharmacy (0.3 miles)
• Toledo Pharmacy (11.7 miles)
• CVS Pharmacy (12.3 miles)
• Walgreens (12.7 miles)
• Walmart Pharmacy (13.4 miles)

Physicians

• Neoga Clinic (0.4 miles)
• Women's Health Care (12.1 miles)
• Magner Jr, John Dr - Mattoon Medical Center (13 miles)
• Lidy Judith Fnp (13 miles)
• Amanda M Bramham (13 miles)
• Family Medical Center (13 miles)
• Dermatology & Mohs Surgery Institute (13.1 miles)

Parks

• Neoga Township Park District (0.4 miles)
• Lytle Park / Pool (11.9 miles)
• Lawson Park (11.9 miles)
• Friendship Park (12.1 miles)
• Mattoon Peterson Park (12.6 miles)

Restaurants

• Kaz Bar (6.5 miles)
• Last Stand (6.6 miles)
• McDonald's (9.1 miles)
• Castle Inn Lounge (11.4 miles)
• Row & Table (11.5 miles)
• Taco Amigos (11.6 miles)
• Spanky's Food & Spirits (11.7 miles)

Places of Worship

• Strasburg United Methodist Church (9 miles)
• Southern Baptist Convention (9 miles)
• Strasburg Baptist (9 miles)
• Stewardson SDA Church (9.9 miles)
• General Conference Of Seventh-Day Adventists (9.9 miles)
• Calvary Baptist Church (10 miles)
• United Methodist Church (11.3 miles)

Transportation

• Alamo (11 miles)
• Orange Is The New Ride (12.2 miles)
• Mattoon station (12.3 miles)
• Mattoon Amtrak Station (12.3 miles)

Hospitals

• Sarah Bush Lincoln Health System (13 miles)
• Effingham Express Care (13.2 miles)

Cafes

• Starbucks (13.3 miles)
• Starbucks (13.6 miles)