1000 Palm, Mattoon, IL 61938
For more information about senior living options: (866) 208-4318
Palm Terrace Of Mattoon Costs & Pricing
Palm Terrace of Mattoon presents a range of pricing options that reflect the quality and amenities offered at this facility. For a studio apartment, residents can expect to pay $4,825 per month, which surpasses both the Cumberland County average of $3,718 and the Illinois state average of $4,028. The one-bedroom option is priced at $6,565, significantly higher than both local ($3,529) and state ($3,527) averages. Additionally, for those seeking a private room, the cost stands at $9,435; this figure matches local rates in Cumberland County but is notably higher than the Illinois statewide average of $5,049. Overall, while Palm Terrace offers premium accommodations and services that justify the higher costs compared to regional alternatives, prospective residents should carefully weigh their budgets against these price points.
| Floor plans | Palm Terrace Of Mattoon | Cumberland County | Illinois |
|---|---|---|---|
| Studio | $4,825 | $3,718 | $4,028 |
| 1 Bedroom | $6,565 | $3,529 | $3,527 |
| Private | $9,435 | $9,435 | $5,049 |
Overall Review of Palm Terrace Of Mattoon
Pros
The staff at Palm Terrace did an excellent job with him.- The staff at Palm Terrace were very compassionate and very kind.
- The facility was very clean and comfortable.
- It was an older place, but it was well taken care of.
- The staff were constantly cleaning and taking care of the place.
- Some caretakers formed a strong rapport with him and helped him a lot.
Cons
The reviewer observed that Palm Terrace takes aggressive Alzheimer's patients.- There was hardly any activity in the lobby and halls.
- Residents in wheelchairs were wheeled to one side or the other and left.
- Some residents calling out for assistance were never responded to during the visit.
- The staff seemed bordering on rude.
- The staff appeared bothered by questions and irritated that the reviewer disrupted their coffee break.
- There seemed to be no sense of care or urgency when a man had fallen and was bleeding.
- The visit left the reviewer feeling unwelcome and a little sad.
- The facility seemed only moderately sanitary.
- The facility was a little expensive.
Review
Palm Terrace of Mattoon is best suited for families seeking specialized dementia care in a setting where a steady, compassionate caregiving team can establish a meaningful rapport with a loved one who has aggressive Alzheimer's symptoms. The community’s strengths lie in a clean, comfortable environment and staff members who demonstrate genuine warmth and attachment with residents. For families prioritizing tender, individuals-focused care, and who can absorb a higher price for service, Palm Terrace offers a comfort level that can translate into calmer days for someone with advanced memory impairment.
Those weighing alternatives should consider this community if the goal includes more than basic custodial support. Alternatives become worth exploring for families who want more robust activity programming, more consistently responsive staff, a more modern look and feel, or lower ongoing costs. Prospective residents with tighter budgets or a stronger preference for a lively, engaging atmosphere may find other options that align better with their expectations. In short, Palm Terrace serves a niche within the broader long-term care landscape: dementia-focused care delivered with personal warmth, in a facility that shows its age in some aspects.
The clear positives, compassionate care for Alzheimer's patients, visible kindness from several aides, and meticulous cleanliness, do carry real value. When staff connects with a resident, it can translate into better daily comfort, fewer distressed moments, and reassurance for family members worried about safety and dignity. The facility’s maintenance and upkeep contribute to a sense of security; a well-kept environment reduces the risk of infection and supports a calmer, more predictable routine. These factors collectively offset some of the headwinds associated with an older building and a higher price tag.
Yet, the battery of drawbacks cannot be ignored. A second-hand look at care delivery reveals troubling gaps: inconsistencies in attentiveness, periods when questions appear to irritate staff, and a perception that residents in need of help can be left without prompt assistance. The resident environment can feel static, with limited daytime activity and engagement, which is especially problematic for dementia care where stimulation and routine matter. The most glaring red flag is the account of an emergency situation met with slow response and a casual demeanor, suggesting that safety and urgency may not be consistently prioritized. Taken together, these issues undermine the reliability families expect from a memory-care setting.
For families evaluating Palm Terrace, practical diligence is essential. During visits, probe staff-to-resident ratios, ask to observe how memory care routines are executed, and request specific examples of how care plans are tailored to an aggressive Alzheimer’s course. Inquire about structured activity programs, progression of cognitive therapies, and daily schedules designed to minimize agitation and confusion. Clarify what is included in the monthly price, and whether add-ons or care escalations trigger substantial increases. Finally, request references from families with residents at similar stages of dementia to gauge consistency over time. The goal is to separate the moments of genuine warmth from the routine and to confirm that the care delivery aligns with what matters most.
In the end, Palm Terrace offers a viable choice for families prioritizing compassionate dementia care within a clean, orderly environment, where staff dedication can make a meaningful difference in a loved one’s daily experience. The main trade-off is clear: strong personal attention and a comforting atmosphere versus occasional lapses in activity, urgency, and professional consistency, all at a price point that isn’t lightweight. If the priority is preserving dignity and building trust through individualized attention in a familiar, homelike setting, Palm Terrace remains worth serious consideration. If, instead, the priority is vibrant programming, consistently rapid responses, and a newer facility feel at a potentially lower cost, it is prudent to look at alternatives and compare carefully.
178 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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