Alden of Naperville Costs & Pricing
At Alden of Naperville, the cost for a private room is $5,580 per month, which reflects both the upscale amenities and targeted care provided in this community. Comparatively, this rate exceeds the average for Will County, where a private room costs approximately $4,387. Even within the broader context of Illinois, where the average is around $5,049, Alden of Naperville positions itself at a premium price point. This premium may be indicative of enhanced services or specialized programs that cater to residents' needs beyond what is typically offered in other facilities within the region.
| Floor plans | Alden of Naperville | Will County | Illinois |
|---|
| Private | $5,580 | $4,387 | $5,049 |
Overall Review of Alden of Naperville
differentiator
8 reviews mention this
Memory care leadership stands out
Memory care families consistently highlight the director’s guidance and accessibility during a difficult transition.
Multiple residents and families describe memory care as being easier to navigate because the director is available to answer questions and guide the move. Reviews also mention regular updates and frequent check-ins from memory care leadership, including by phone or email. In day-to-day experiences, several caregivers say communication helped reduce stress and kept them informed about changes.
common
9 reviews mention this
Therapy support is a highlight
Physical and occupational therapy receives frequent praise for being helpful, qualified, and easy to work with.
Reviews repeatedly point to therapy as one of the strongest parts of a stay, especially when residents are working on mobility and recovery. Families and residents describe PT and OT teams as attentive, skilled, and willing to adjust exercises as needs change. Several reviewers also call out therapy as a major reason they felt improvements were noticeable within their rehab timelines.
common
10 reviews mention this
Clean, well kept facility
Residents and families frequently mention the facility being clean and well maintained.
Many reviews describe the building as clean and the environment as well maintained, including during memory care and rehab stays. Some residents mention rooms looking clean and cared for when they visited. A smaller set of reviews goes the other direction, describing odors or hygiene problems, including in specific areas or time periods.
caveat
7 reviews mention this
Food is hit or miss
Food reviews range from tasty and satisfying to unappealing and inconsistent.
Several reviewers say the food tasted good, with some highlighting variety or that options felt better than expected. Others criticize meals and describe the food as looking or tasting poor. There are also comments that choices were limited or that menus did not meet expectations, including a few nutrition-related complaints.
caveat
10 reviews mention this
Staffing and response concerns
Some residents and families report understaffing and delayed response times that affected care.
Alongside many positive caregiving experiences, multiple reviews raise concerns about staffing levels and responsiveness. Several describe call lights going unanswered for long periods, delays in help with basics, or issues with medication handling. A few reviews also mention communication breakdowns with families, including not being reached when expected, and needing repeated follow-ups to resolve problems.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.