Alden Estates Of Naperville

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  • Interior

    A hotel lobby featuring a reception desk and well-lit hallway with decorated walls and carpeted floors.

  • Decor

    A cozy living room with a sofa, armchair, and coffee table, featuring stylish decor and lighting.

  • Bedroom

    A cozy bedroom with a wooden bookshelf and desk.

  • Dining

    A cozy indoor cafe seating area with tables, chairs, and decorative plants.

  • Seating Area

    A cozy indoor cafe with elegant wrought iron tables and chairs, decorative lighting, and a warm ambiance.

  • Exercise Equipment

    A home gym setup featuring a treadmill and an exercise bike.

Alden Estates Of Naperville

Information last verified:

1525 South Oxford Lane, Naperville, IL 60565

For more information about senior living options: (844) 490-3973

3.7 from 130 reviews
5 stars
78
4 stars
10
3 stars
2
2 stars
6
1 stars
34

Overall Review of Alden Estates Of Naperville

Pros

  • pro The memory care unit staff are superb, showing kindness, compassion, and attentive care for residents.
  • pro Kayla, the memory care director, is fantastic, accessible, and goes the extra mile for families.
  • pro The environment is clean, well-maintained, and welcoming.
  • pro The staff are courteous, friendly, and dedicated to residents’ well-being.
  • pro The frontline administration is professional and caring.
  • pro The physical therapy and occupational therapy teams are excellent and very helpful.
  • pro The care teams keep families informed with regular updates and open communication.
  • pro The facility offers engaging activities and a thoughtful program that residents enjoy.
  • pro The care provided is described as compassionate, patient, and respectful.
  • pro The dining service and amenities are well-regarded and enhance residents’ quality of life.
  • pro The staff treat residents like family and create a warm, supportive atmosphere.
  • pro Reviewers repeatedly express heartfelt gratitude for the staff’s dedication and positive impact.

Cons

  • pro The facility is dirty and the nurses lack urgency during emergencies, often ignoring call lights.
  • pro The administrator is described as unprofessional and may lie to families.
  • pro Items go missing from residents’ rooms, and rooms are sometimes packed without consent.
  • pro The odor on the premises is terrible, and the food looks and tastes like slop.
  • pro Understaffing leads to medication errors and neglect of basic needs, with call bells going unanswered for hours.
  • pro There are reports of negligent care and safety issues, including patients left in soiled conditions.
  • pro In some cases, grave outcomes occurred due to improper care and poor communication.

Review

Alden Estates of Naperville is best suited for families seeking dedicated memory care leadership and a robust rehabilitation track record, delivered in a clean, welcoming environment with strong opportunities for daily engagement. Residents who benefit from attentive memory care supervision, proactive therapists, and frequent family updates will find this community especially compelling. The memory care unit in particular holds up well in several families’ eyes, with directors and frontline staff described as consistently compassionate, patient, and accessible. For hospice supporters, the facility has shown the ability to provide attentive, respectful end-of-life care, with caregivers who communicate details and coordinate with families. In short, this community shines when memory care leadership, ongoing therapy, and regular family touchpoints are the top priority.

Those considering alternatives should weigh the realities raised by a substantial portion of reviewers who report persistent staffing pressures and uneven day-to-day experience. If a family cannot tolerate episodes of call-light neglect, medication missteps, or routine gaps in responsiveness, this may not be the right fit. Others may want a facility with a more predictable daily rhythm, fewer reports of room belongings going missing, or a stronger track record for infection control and consistent nursing coverage. For long-term needs or cases requiring unwavering administrative accountability, exploring peers with documented higher staffing ratios and demonstrable, stable leadership may be prudent. The cautionary voices remind that staffing fragility and inconsistent experiences can color the overall sense of security.

The strongest positives center on care quality in the memory care unit and the rehab-focused teams. Reviewers consistently praise the memory care directors, especially Kayla, and the team’s ability to maintain a calm, compassionate atmosphere, provide clear updates, and tailor activities to residents’ abilities. Physical and occupational therapy programs are frequently highlighted as top-notch, with therapists who motivate, reassess, and help residents regain function after injuries or surgeries. The nursing and aide staff, when present and properly staffed, are described as warm, patient, and responsive, enabling meaningful progress and smoother transitions between hospital and home. Cleanliness, engaging amenities, and a dining experience that many find above average further reinforce the sense that Alden Naperville can feel like a well-run, supportive home when operations run smoothly.

Yet the list of cons is substantial enough to demand sober consideration. A recurring theme across many reviews is understaffing, which translates into delayed call lights, sporadic medication administration, and limited hands-on attention during busy shifts. Some families describe lost personal items, inconsistent communication, and, in the most troubling cases, critical lapses in medical care or safety that prompted outside investigations or filings. Odors, older building quirks, and variability in the quality of food or service outside the best-reported shifts also surface in a meaningful share of feedback. While several families were quick to point out dedicated caregivers and positive outcomes, others found the overall experience inconsistent enough to prompt a change in plans or careful caution before committing long-term.

These tensions between strong, person-centered care and fragile day-to-day staffing create a nuanced balance. When the therapy teams and memory care leadership are stable and engaged, the benefits, rapid rehabilitation, consistent updates to families, and a nurturing environment, can outweigh the occasional service gaps. The most persuasive argument for Alden Naperville rests on the presence of a highly effective memory care director and skilled rehab staff who can drive meaningful improvement, a clean and inviting setting, and a culture of communication with families that, when functioning well, provides real reassurance. However, the opposite scenario, persistent understaffing, missed medications, or slow response times, can erode trust quickly, making it essential to verify current staffing levels, recent leadership stability, and the facility’s process for handling emergencies and family communications.

For families actively evaluating this community, the prudent path is disciplined due diligence. Visit the memory care unit and request to speak with the director, ideally Kayla or another long-tenured supervisor, to gauge immediacy and clarity of communication. Inquire about staffing ratios on each shift, med-pass processes, and how medication discrepancies are resolved. Ask to see recent incident logs and the infection-control record, and observe how call lights and bedpan changes are managed during different times of day. Seek candid accounts from multiple families, past and present, to understand how consistently core promises are kept, and whether the administration has demonstrated sustained responsiveness to concerns. If the answers align with a clear, reliable standard, Alden Naperville can be a strong match for someone who wants strong memory care leadership and proven rehabilitation outcomes. If not, exploring a facility with more consistent day-to-day coverage or tighter administration oversight may prevent future heartbreak.

Features

Housing

  • 203 resident community capacity 203 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago Midway (19 miles away) Chicago Midway (19 miles away)
  • Chicago O'Hare International (20 miles away) Chicago O'Hare International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Alden Estates of Naperville is an assisted living community located in Naperville, IL. The community offers a variety of amenities to enhance the comfort and convenience of its residents.

Residents can enjoy visiting the beauty salon to maintain their personal appearance or relax in the fully furnished outdoor space or garden. There is also a gaming room, small library, and computer center for entertainment and staying connected with loved ones through Wi-Fi and high-speed internet.

Meals are served restaurant-style in the dining room, where special dietary restrictions can be accommodated. Additionally, assistance with activities of daily living such as bathing, dressing, and transfers is available around the clock.

The community also provides transportation services for non-medical needs as well as arranging transportation for doctor's appointments. The wellness center offers various programs to promote mental well-being.

In terms of nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals within close proximity.

At Alden Estates of Naperville, residents can enjoy a comfortable and convenient lifestyle while receiving the care they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • Oswald's Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (3 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.5 miles)

Restaurants

  • McDonald's (2 miles)
  • Vasili's (2.3 miles)
  • Meson Sabika (2.7 miles)
  • McDonald's (2.7 miles)
  • Portillo's Hot Dogs (3.2 miles)
  • Andy's Frozen Custard (3.6 miles)
  • Culver's (3.6 miles)

Parks

  • Surrey Ridge Park (2.1 miles)
  • Burlington Park (3 miles)
  • Champions Park (3.2 miles)
  • Wil-O-Way Park (3.5 miles)
  • Cress Creek Park (3.8 miles)
  • 95th Street Community Plaza Splash Pad (4.7 miles)
  • Wolf's Crossing Community Park (6.1 miles)

Cafes

  • Peet's Coffee and Tea (2.9 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5.5 miles)

Theaters

  • Cinemark (3.2 miles)
  • AMC Showplace Naperville 16 (4.9 miles)

Physicians

  • Dupage Medical Group (3.8 miles)
  • Edward Medical Group (4 miles)
  • Northwestern Medicine Proton Center (4.5 miles)
  • Dreyer Medical Clinic-Fox Valley Villages (4.7 miles)
  • Bolingbrook Medical Building (4.8 miles)
  • Bolingbrook Family Medicine (4.9 miles)
  • Northwestern Medicine Orthopaedics Warrenville (5.1 miles)

Hospitals

  • Adventist Bolingbrook Hospital (4.8 miles)
  • DuPage Medical Center (5.6 miles)

Transportation

  • Metra (5.7 miles)

Places of Worship

  • Our Lady of Mercy (6.4 miles)

Frequently Asked Questions

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