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Alden Estates Of Naperville

Alden Estates Of Naperville is a nursing home community in Naperville, IL.

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Alden Estates Of Naperville

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  • Interior

    A hotel lobby featuring a reception desk and well-lit hallway with decorated walls and carpeted floors.

  • Decor

    A cozy living room with a sofa, armchair, and coffee table, featuring stylish decor and lighting.

  • Bedroom

    A cozy bedroom with a wooden bookshelf and desk.

  • Dining

    A cozy indoor cafe seating area with tables, chairs, and decorative plants.

  • Seating Area

    A cozy indoor cafe with elegant wrought iron tables and chairs, decorative lighting, and a warm ambiance.

  • Exercise Equipment

    A home gym setup featuring a treadmill and an exercise bike.

1525 South Oxford Lane, Naperville, IL 60565

For more information about senior living options: (866) 208-4318

3.7 from 138 reviews
5 stars
83
4 stars
10
3 stars
2
2 stars
6
1 stars
37

Overall Review of Alden Estates Of Naperville

common 42 reviews mention this

Staff care and communication stand out

Residents and families frequently describe attentive, caring staff and regular updates.

Many reviews credit the staff with being kind, supportive, and responsive, including nurses, CNAs, therapists, and unit leadership. Several families also mention communication—like getting updates on a loved one’s condition and having questions answered, particularly during memory care transitions. A few reviewers also describe staff as professional and helpful with day-to-day needs, which reinforces the overall perception of hands-on care.

common 14 reviews mention this

Memory care leadership is central

Memory care experiences are repeatedly tied to unit leadership that families say is accessible.

A recurring theme in the reviews is that memory care felt steadier because leadership was involved and reachable during transitions and ongoing care. Multiple reviewers specifically highlight the role of the memory care director and describe her as guiding families, addressing concerns, and staying involved over time. Reviews also connect this leadership presence with other details like clean units and staff being pleasant and compassionate.

caveat 28 reviews mention this

Call lights and staffing draw criticism

Some residents and families report delays, understaffing, and unanswered call lights.

While many reviews are positive about care, a substantial set of negative reviews describe staffing shortages and difficulty getting attention promptly. Several reviewers mention call lights going unanswered for long stretches, slow response to needs, or limited help during hygiene and personal care. A subset of those concerns also ties delayed response to medication timing issues and broader safety worries, which is one of the strongest reasons families advise caution.

caveat 22 reviews mention this

Cleanliness and odors are mixed

Reviews are split on cleanliness, with some praising it and others describing strong odors and dirty conditions.

Some residents and families describe the building and rooms as clean, well-maintained, and even peaceful. Others report the facility smells strongly (including urine odor), describe dirty rooms or residents, and mention hygiene not being handled consistently. A few negative reviews also connect these cleanliness complaints with overall neglect concerns, so the picture varies widely by reviewer.

common 18 reviews mention this

Food quality is a frequent topic

Dining draws both compliments and complaints across different stays.

Several reviews say meals and food were tasty, decent, or above average, and a few mention variety or being able to eat in-room versus the dining room. Others describe food as unappetizing or low quality, including complaints about how it looks and tastes and whether meals can meet dietary expectations. There are also reviewers who tie food frustration to a broader disappointment with the daily experience.

common 20 reviews mention this

Therapy teams are repeatedly praised

Therapy—especially PT and OT—is one of the most consistently praised parts of stays.

Many reviews highlight physical therapy and occupational therapy as helpful and skilled, with patients describing progress and knowledgeable teams. Several families specifically call out PT/OT as valuable for recovery after hospital stays, rehab, and surgeries. Even some reviewers who criticize other aspects of care still single out therapy staff as a definite highlight, which stands out across otherwise mixed experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 203 resident community capacity 203 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (19 miles away) Chicago Midway (19 miles away)
  • Chicago O'Hare International (20 miles away) Chicago O'Hare International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • Oswald's Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (3 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.5 miles)

Restaurants

  • McDonald's (2 miles)
  • Vasili's (2.3 miles)
  • Meson Sabika (2.7 miles)
  • McDonald's (2.7 miles)
  • Portillo's Hot Dogs (3.2 miles)
  • Andy's Frozen Custard (3.6 miles)
  • Culver's (3.6 miles)

Parks

  • Surrey Ridge Park (2.1 miles)
  • Burlington Park (3 miles)
  • Champions Park (3.2 miles)
  • Wil-O-Way Park (3.5 miles)
  • Cress Creek Park (3.8 miles)
  • 95th Street Community Plaza Splash Pad (4.7 miles)
  • Wolf's Crossing Community Park (6.1 miles)

Cafes

  • Peet's Coffee and Tea (2.9 miles)
  • Starbucks (3.3 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5.5 miles)

Theaters

  • Cinemark (3.2 miles)
  • AMC Showplace Naperville 16 (4.9 miles)

Physicians

  • Dupage Medical Group (3.8 miles)
  • Edward Medical Group (4 miles)
  • Northwestern Medicine Proton Center (4.5 miles)
  • Dreyer Medical Clinic-Fox Valley Villages (4.7 miles)
  • Bolingbrook Medical Building (4.8 miles)
  • Bolingbrook Family Medicine (4.9 miles)
  • Northwestern Medicine Orthopaedics Warrenville (5.1 miles)

Hospitals

  • Adventist Bolingbrook Hospital (4.8 miles)
  • DuPage Medical Center (5.6 miles)

Transportation

  • Metra (5.7 miles)

Places of Worship

  • Our Lady of Mercy (6.4 miles)

Frequently Asked Questions

Where is Alden Estates Of Naperville?
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