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4.3 from 69 reviews
5 stars
52
4 stars
6
3 stars
2
2 stars
0
1 stars
9
Overall Review of Nature Trail Health Care Center
caveat4 reviews mention this
Care calls and staffing gaps
Residents and families describe recurring short staffing that can delay help.
Several reviews mention short staffing, including times when people felt the team was doing their best and others where call responses took a long time. One reviewer said it took about 30 minutes to an hour to get a light answered. Another described the facility as short-staffed often, with night shift support called out as especially limited. A separate review also framed staffing shortage as the most important issue affecting day-to-day care.
common4 reviews mention this
Food quality and meal flexibility
Reviews point to solid meal quality, with some flexibility when preferences come up.
Multiple reviews describe the food positively, including one that says the meals are pretty good. Another family member said that if a resident doesnât like dinner, the staff will offer something they do like. At least one review also includes a food-related complaint, pointing to inconsistency for some individuals. Overall, residents appear to be able to express preferences, but not every experience is described the same way.
common2 reviews mention this
Activities director and daily programming
The daily activities seem to stand out to families and visitors.
One review highlights the activities director, describing her as fun and silly and saying residents enjoy her. Another review also includes activities alongside meals as part of what made the stay feel more enjoyable for visitors. While not every review focuses on activities, the ones that do describe a structured, engaging approach. This aligns with the community offering scheduled daily activities.
caveat2 reviews mention this
Lost or misplace personal items
Some residentsâ belongings have been lost or misdirected during care.
Two reviews specifically raise issues with missing or misdirected items sent for residents. One family member reported a blanket being missing, while another described trouble with misplacing nearly everything else even when items had the residentâs name on them. A review acknowledges that clothing can get mixed up during washing, but still questions why non-clothing items went missing as often. These accounts suggest families may want to plan for careful labeling and follow-up.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
74 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Southwest Christian Church (0.1 miles)
Second Baptist Church (0.3 miles)
Mt Vernon Family Worship Center (0.5 miles)
Family Life Assembly Of God (0.6 miles)
West Salem Trinity United Methodist Church (0.8 miles)
Christian Fellowship Church (0.9 miles)
United Methodist Children's Hm (1 miles)
Physicians
Neeta B Kaushal (0.3 miles)
Skin Care Center of Southern Illinois (0.3 miles)
Nahass George T MD (0.3 miles)
Advanced Urologic Surg (0.3 miles)
Asbery & Assoc Ob Gyn (0.3 miles)
Jacques Papazian (0.4 miles)
Neal, Charles, Md - Ultimed Plus (0.4 miles)
Hospitals
Regional Home Care Crossroads (0.5 miles)
St Mary's Good Samaritan (0.5 miles)
Good Samaritan Regional Health Center (0.6 miles)
St Mary's Good Samaritan Surgery Center (0.6 miles)
Nature Trail Health Care Center on seniors.fyi includes 10 photos including images showing landscaping, outdoor, interior, garden, tree, seating, bedroom, decor, and more.
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