White Oak Rehabilitation & Health Care Center

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White Oak Rehabilitation & Health Care Center White Oak Rehabilitation & Health Care Center

White Oak Rehabilitation & Health Care Center

1700 White Street, Mount Vernon, IL 62864

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is regarded as above average in terms of food quality and meeting resident needs in a reasonable time.
  • pro Staff members are noted for being very attentive to the residents' requirements.

Cons

  • pro The facility provides bad food and poor rehabilitation services.
  • pro There are ongoing billing issues that create frustration for families.
  • pro Urine is often left on the floor, showing a lack of proper hygiene.
  • pro The high turnover rate of staff indicates instability and inconsistency in care.
  • pro The overall experience is deemed unworthy of even one full star by some reviewers.

Review

The experience of care facilities can vary widely, as evidenced by two contrasting reviews describing the same type of establishment. One review highlights a facility that seems to excel in several areas, while the other paints a grim picture of neglect and poor service. By examining both perspectives, we can gain valuable insights into what one might expect when considering such facilities for their loved ones.

In the first review, the individual commends the facility for its above-average quality of food and attentive service. The reviewer emphasizes that their needs were met in a reasonable timeframe, suggesting that staff responsiveness played a significant role in their overall satisfaction. This positive commentary indicates that certain aspects of care—like meal quality and timely assistance—can greatly enhance the residents' experience. The emphasis on attentiveness suggests that staff communication and engagement are strong points within this particular facility, fostering an environment where residents feel cared for and valued.

Conversely, the second review expresses severe dissatisfaction with nearly every aspect of life at this facility. It opens with a stark warning against sending loved ones here, indicating a profound concern for resident welfare. The reviewer categorically states that they would not recommend this place based on their experiences. They cite bad food quality—contrasting sharply with the first review's praise—and highlight issues with rehabilitation services. This disparity underscores how subjective experiences can be; while some may find value in provided meals and therapies, others may face challenges that render these offerings inadequate or even detrimental.

Billing issues loom large in this negative assessment, signaling concerns about administrative competence within the facility. Such problems can not only exacerbate stress for families but also reflect poorly on management practices overall. A facility plagued by bureaucratic complications could potentially deprive residents of vital care or resources they need to thrive—a critical concern for anyone considering long-term stays.

Moreover, cleanliness appears to be another major failing identified by the dissatisfied reviewer. Mentioning urine on floors paints a troubling picture of hygiene standards being neglected within the establishment. Cleanliness is paramount in any caregiving setting; it relates directly to resident safety and comfort. Without proper sanitation practices in place, residents may face health risks that could lead to further complications and undermine their recovery or wellbeing.

The high turnover rate among staff emerges as another area of concern highlighted by negative feedback. A revolving door of caregivers can disrupt continuity of care crucial for many residents’ stability and emotional wellbeing. Establishments experiencing high staff attrition typically signify deeper organizational problems—such as low morale or inadequate training—that ultimately reflect upon the quality of service rendered to residents.

In summary, these two reviews offer strikingly different portrayals of what one might experience at this facility—one mainly highlighting satisfactory elements while the other raises red flags regarding essentials like food quality, cleanliness, billing efficiency, and staffing consistency. Prospective clients should consider such diverse feedback seriously; understanding both sides provides essential information necessary for making an informed decision about where to place vulnerable loved ones who depend on quality care during challenging times in their lives.

Features

Housing

  • 65 resident community capacity 65 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

White Oak Rehabilitation & Health Care Center is an assisted living community located in Mount Vernon, IL. Our community offers a range of amenities to make residents feel comfortable and at home. We have a beauty salon where residents can get their hair styled and pampered. Our residents can also enjoy their favorite programs on cable or satellite TV in the comfort of their own rooms.

We understand the importance of staying connected and engaged with the community, which is why we provide community operated transportation for our residents. They can easily access nearby shops, cafes, parks, pharmacies, restaurants, places of worship, and hospitals.

Our computer center allows residents to stay connected with loved ones and engage in online activities. The dining room provides restaurant-style dining experiences where our residents can enjoy delicious meals prepared by our skilled staff. For those who prefer cooking their own meals, we offer fully furnished kitchenettes.

To promote physical well-being, we have a fitness room where residents can stay active and maintain their health. The outdoor space allows them to relax in a beautiful garden setting. Our wellness center provides various programs and services to support mental and emotional well-being.

Our care services are available 24/7 with a call system for any emergencies or assistance needed. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We also offer medication management to ensure that our residents receive the right medication at the right time.

We understand that dietary needs vary from person to person; therefore, we accommodate special dietary restrictions including diabetes diets. Meal preparation and service are provided to ensure that our residents receive nutritious meals tailored to their specific needs.

In addition to providing exceptional care and amenities, we also focus on engaging our residents through various activities and outings. These include fitness programs to keep them physically active, resident-run activities where they can socialize with fellow residents, planned day trips for fun excursions outside the community, and scheduled daily activities to keep them entertained.

At White Oak Rehabilitation & Health Care Center, we strive to provide a warm and welcoming environment for our residents. Our aim is to ensure their comfort, well-being, and independence while offering a range of services and amenities that cater to their individual needs.

Nearby Places of Interest

Hospitals

  • GOOD SAMARITAN REGIONAL Health CENTER (0.1 miles)
  • Good Samaritan Hospital (0.2 miles)
  • St Mary's Good Samaritan (1.7 miles)
  • St Mary's Good Samaritan (1.8 miles)
  • Regional Home Care Crossroads (2 miles)
  • Good Samaritan Regional Health Center (2.2 miles)
  • St Mary's Good Samaritan Surgery Center (2.2 miles)

Physicians

  • St Mary's Good Samaritan (0.2 miles)
  • Women's Healthcare Heartland (0.3 miles)
  • Southern Illinois Vein Center (0.5 miles)
  • Jeffrey B Mcintosh (1 miles)
  • Ducomb Deanna MD (1.7 miles)
  • Neeta B Kaushal (1.7 miles)
  • Skin Care Center of Southern Illinois (1.8 miles)

Places of Worship

  • St Mary's Catholic Church (0.3 miles)
  • Central Christian Church (0.4 miles)
  • Seventh-Day Adventist Church (0.5 miles)
  • Salem South Baptist Association (0.7 miles)
  • Christian Fellowship Church (0.7 miles)
  • United Methodist Children's Hm (0.7 miles)
  • Corinthian Baptist Church (0.8 miles)

Restaurants

  • Hardee's (0.3 miles)
  • The Frosty Mug Bar & Grill (0.5 miles)
  • Subway (0.5 miles)
  • Ali Asian Cuisine (0.7 miles)
  • McDonald's (0.8 miles)
  • Hitching Post Restaurant (0.9 miles)
  • Trackside Bar & Grill (1.1 miles)

Pharmacies

  • Byrd-Watson Drug Of Mt Vernon (0.4 miles)
  • Medicine Shoppe - Mt V (0.5 miles)
  • The Medicine Shoppe (0.5 miles)
  • Borowiak's IGA (0.8 miles)
  • Bandy's Pharmacy (0.8 miles)
  • Lincolnshire Pharmacy (1.7 miles)
  • Kroger Pharmacy (1.8 miles)

Transportation

  • American Cab (0.5 miles)
  • Teen City Taxi (0.5 miles)
  • U-Haul Neighborhood Dealer (0.9 miles)
  • United Taxi (1.1 miles)
  • Alamo (1.2 miles)
  • U-Haul Neighborhood Dealer (2.1 miles)

Parks

  • Veterans Memorial Park Mt. Vernon (1 miles)

Cafes

  • Starbucks (1.9 miles)
  • Panera Bread (2 miles)

Frequently Asked Questions

Where is White Oak Rehabilitation & Health Care Center?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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