Oakview Nursing & Rehab
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1320 West 9Th Street, Mount Carmel, IL 62863
For more information about senior living options: (844) 490-3973
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The nursing staff are kind and caring, and they answer call lights quickly. The care at Oakview is great and would be recommended to others. The staff, from RNs to the food service team, are very helpful and do whatever they can to assist residents. The food at Oakview is good. A reviewer would recommend Oakview to anyone. A grandmother living at Oakview is happy.
The facility is horrible. The staff are unprofessional, rude, and dishonest. The resident's belongings were taken or never returned. The turnover rate at this facility is unbelievable. Staff claim they are not understaffed while they are constantly seeking help. A urine bottle was left on the resident's side table and leaked onto the table. Food was left out and not refrigerated. The resident's phone and headset were mishandled, leaving them without a phone for a week. Upper management makes promises they never follow through on. The reviewer would not recommend this facility to their worst enemy. Only a few nurses and CNAs were kind; most staff did not meet expectations. The reviewer claimed that even dogs at the county pound would receive better care.The collection of impressions about Oakview paints a picture of a facility that can feel like a mixed bag to different people. On the positive side, several residents and family members describe the environment as warm and welcoming, with nursing staff who are kind and caring. They note that call lights are answered quickly and that the overall tone from caregivers contributes to a sense of safety and attentiveness. Food is repeatedly mentioned as a positive aspect as well, giving the facility a reputation for satisfying meals alongside attentive care.
One reviewer who stayed briefly noted that the care received was great, especially after an ICU stay and a move to a step-down unit. This person emphasized that the staff - from registered nurses to the food service team - were on point and did whatever they could to help. The sentiment extended beyond a single department, with the impression that the entire team demonstrated a readiness to assist. A 58-year-old patient even described Oakview as a pleasant place to heal, underscoring that the supportive atmosphere extended across different roles within the facility.
In another account, the staff were described as very, very helpful, with appreciation extended to the entire team - from RNs to the food staff - suggesting that no one fell short of offering assistance when needed. This portrayal contrasts with experiences in other settings, such as prior hospital care, and frames Oakview as a location where dedicated staff members are seen as actively trying to improve residents' well-being. Even amidst challenges, there is an emphasis on staff being responsive and engaged in patients' care.
However, not all feedback aligns with these positive experiences. A separate, highly critical review paints a troubling picture of neglect and mismanagement. The reviewer alleges that a father's belongings were taken or never returned, and that staff were unprofessional, rude, and deceptive. They claim the father was ignored at times and that the facility is constantly "looking for help" while claiming to be understaffed. The report goes on to describe numerous troubling incidents: food left unrefrigerated, a urine bottle that leaked onto the table, and items like a headset and phone being mishandled or misplaced for extended periods.
The same review details systemic issues that compound the distress: a high turnover rate described as unbelievable, promises from upper management that were never fulfilled, and a sense that accountability was lacking. The writer recounts specific episodes - homemade biscuits and gravy left on a windowsill, delays in obtaining or repairing basic equipment, and staff conversations heard over the phone that conveyed a sense of disrespect toward the family. The reviewer suggests that, in their view, the level of care did not meet basic expectations and even quips that county-pound dogs might receive better treatment. The verdict is clear and emphatic: they would not recommend the facility to anyone.
On a note of balance, there is at least one warm counterpoint within these accounts: a family member states that their grandmother lives there and is happy, highlighting that for some residents, Oakview can feel like a good fit and provide genuine comfort. This juxtaposition - between heartfelt praise from some and severe criticize from others - suggests that experiences at Oakview can vary dramatically from one person to the next. The contrast points to differences in individual interactions, staffing experiences, and perhaps fluctuating conditions over time.
Taken together, the reviews present Oakview as a multifaceted environment. The facility appears capable of delivering compassionate care and reliable service in some situations, with staff who are kind, responsive, and attentive to residents' needs. Yet there are deeply troubling reports about neglect, mismanagement, and loss of personal belongings that undermine the trust essential to long-term care. For potential residents and families, these reviews suggest the importance of visiting in person, observing staff interactions, asking pointed questions about staffing levels and accountability, and weighing personal priorities carefully. The overall message is that Oakview may work exceptionally well for some, while others may encounter significant challenges that require serious attention from administration and care teams.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oakview Nursing & Rehab in Mount Carmel, IL is an exceptional assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.
Our community boasts a beauty salon where residents can indulge in pampering themselves. They can also enjoy their favorite shows with our cable or satellite TV service in the comfort of their own room. For outings and appointments, we provide community operated transportation services.
We understand the importance of staying connected in today's digital age, which is why we have a computer center equipped with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining experiences, providing nutritious and delicious meals prepared by our experienced staff. Residents can also engage in social activities while enjoying their meals.
Maintaining physical wellbeing is crucial, so we offer a fitness room for exercise sessions tailored to meet individual needs. Our gaming room provides opportunities for entertainment and relaxation. For those who love nature, our garden and outdoor spaces are perfect for leisurely strolls or simply enjoying the fresh air.
At Oakview Nursing & Rehab, we value cleanliness, which is why our housekeeping services ensure tidy living spaces. Each resident has their own private bathroom for added convenience and privacy. Additionally, we have small libraries available for residents to enjoy reading at their leisure.
Ensuring seamless transitions into our community is important to us; therefore, we offer move-in coordination assistance to ease the process for new residents. Transportation arrangements, both non-medical and to doctor's appointments, are available to make travel hassle-free.
With 24-hour call system and supervision, our caring staff is always ready to assist residents with activities of daily living such as bathing, dressing, transfers, medication management, and meal preparation according to special dietary restrictions like diabetes diets. We also provide mental wellness programs tailored to individuals' needs.
Our community promotes an active social life through various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Nearby, there are cafes, pharmacies, physicians, restaurants, and places of worship for added convenience.
At Oakview Nursing & Rehab in Mount Carmel, IL, we prioritize the comfort and wellbeing of our residents by providing exceptional amenities and care services in a warm and welcoming environment.
Oakview Nursing & Rehab is located at 1320 West 9Th Street, Mount Carmel, IL 62863 in Wabash County, Illinois
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