Gottlieb Memorial Hospital in Melrose Park, IL

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Gottlieb Memorial Hospital in Melrose Park, IL

Information last verified:

701 West North Avenue, Melrose Park, IL 60160

For more information about senior living options: (844) 490-3973

2.8 from 110 reviews
5 stars
43
4 stars
6
3 stars
2
2 stars
5
1 stars
54

Overall Review of Gottlieb Memorial Hospital

Pros

  • pro Gottlieb Memorial Hospital offers expert medical care with compassionate staff, advanced technology, and a strong commitment to patient safety, comfort, and community health services.
  • pro The Medina family described Gottlieb Memorial Hospital as more than a hospital—a haven of hope thanks to the staff.
  • pro The staff at Gottlieb Memorial Hospital is amazing, listening to patients and offering as many options as possible for their medical needs.
  • pro Dr. Schiff and the orthopedic team provided exceptional care, patching up the patient after the pilon fracture.
  • pro The ER experience for a patient with a dislocated shoulder was efficient and expeditious, with the shoulder set quickly.
  • pro The mammography staff at Gottlieb Hospital were courteous, attentive, and gentle, making the procedure a positive experience.
  • pro The hospital was described as clean, with friendly staff and great doctors.

Cons

  • pro The ER is described as the worst ever, with over six hours waiting for a CT scan and staff who don’t seem to care about patients.
  • pro The hospital bistro staff are rude and unprofessional; there’s even a report of a door slamming on a handicapped patient.
  • pro One reviewer would give zero stars, citing a total lack of morality, compassion, and basic ethics among the staff.
  • pro Gottlieb Memorial Hospital is accused of mistreating patients, ignoring serious symptoms, and not providing timely or proper medical attention.
  • pro The billing department is described as incompetent and poorly run, with a standout problem caused by unhelpful staff.
  • pro An ER doctor is said not to have listened to a husband’s abdominal pain, with pancreatitis diagnosed later at Elmhurst.
  • pro The emergency department is described as horrible, with long waits and little timely care or communication.
  • pro The hospital is accused of racism and of attempting to cover it up.
  • pro Staff are described as rude, dismissive, and treating patients as bed numbers rather than people.
  • pro The hospital environment is described as dirty, with floors and rooms not properly cleaned.
  • pro Patients report items stolen by staff, such as a phone charger.
  • pro Hallway beds and lack of privacy compromise patient dignity and HIPAA.
  • pro Families describe waiting for hours with few updates, including 13-hour waits for certain evaluations.
  • pro The ER is chronically understaffed, leading to delays and inadequate care.
  • pro Some reviewers call for the hospital to be shut down due to systemic issues.

Review

This community is best suited for families who prioritize proximity and the chance to encounter highly skilled clinicians on a case-by-case basis, particularly for orthopedic care or select medical specialists. When luck lines up with an attentive nurse on the floor and a decisive surgeon, Gottlieb Memorial Hospital can deliver solid outcomes, fast imaging, and clear explanations. It works best for those who can tolerate significant variability in experience from shift to shift and who are prepared to advocate actively for timely pain relief, clear communication, and timely transfer if a condition worsens. In short, it’s a workable local option for patients who understand the trade-offs between convenient location and the potential upheavals of an overburdened ER system.

Those who may want to consider alternatives include families facing chronic or acute conditions requiring consistently reliable ED triage, prompt pain control, and predictable discharge planning. Review patterns repeatedly highlight prolonged waits, frequent bottlenecks in the ER, and inconsistent attentiveness from staff. For anyone with breathing difficulties, chest pain, or abdominal emergencies, the risk of excessive waiting and perceived indifference elevates the urgency of choosing a backup option such as Elmhurst or West Suburban, where patients report more timely access and more cohesive care teams. Psych or pediatric cases, in particular, appear more precarious at Gottlieb, prompting consideration of hospitals with stronger track records in those areas. When patient comfort and privacy are paramount, the hospital’s handling of crowded conditions and hallway beds becomes a decisive factor against staying.

The strongest positives at Gottlieb often hinge on individual clinicians and on specific inpatient experiences. Several reviews praise compassionate doctors and attentive nurses in certain units, with orthopedic surgeons and post-procedure teams singled out for effective communication and competent care. Facility cleanliness and practical amenities, such as valet parking and overall campus safety, also emerge as reliable strengths. In episodes where staff demonstrated patience, explained medications clearly, and coordinated follow-up, families report markedly better impressions. These offsetting pros matter most when the patient lands on a capable floor or interacts with a clinician who takes ownership of the case, turning a stressful ER visit into a manageable hospital experience.

But the weight of the cons cannot be dismissed. Recurrent themes include long, frustrating wait times in the emergency department, understaffing, and perceived gaps in triage and treatment. Across numerous accounts, patients feel unseen or rushed, with critical symptoms left inadequately addressed for hours. Privacy concerns and hallway-admission experiences also surface, undermining trust in the care environment. Billing confusion, missing or misplaced belongings, and inconsistent communication about discharge plans add financial and logistical stress to an already anxious episode. On some days, reports of disrespect or dismissiveness amplify concerns about equity and patient rights, particularly in high-stress scenarios like psych crises or escalated pain.

Operational realities drive the decision: Gottlieb can be a reasonable choice when proximity is non-negotiable and a patient or family can actively participate in care decisions, push for timely analgesia, request escalation when symptoms persist, and seek immediate transfer if warranted. Prospective users should approach the ER with concrete questions, insist on clear timelines for imaging and results, and monitor for any signs of neglect or miscommunication. For non-emergency care, leveraging private scheduling for imaging or outpatient procedures can reduce exposure to wait-time volatility. Parking, privacy, and room assignments deserve proactive attention; request rooms away from high-traffic hallways when possible and confirm bedside care expectations with nursing leadership upon admission.

Bottom line: Gottlieb Memorial Hospital delivers a mixed but real potential for favorable outcomes, anchored by skilled clinicians and select positive inpatient experiences, especially in orthopedics and certain medical services. Yet the variability in ER wait times, communication gaps, and episodes of disrespect or system-level friction keep this facility from being a default choice for acute, high-acuity needs. Families should weigh proximity and the possibility of standout care against the likelihood of prolonged waits and uneven bedside experience. For many, Elmhurst or West Suburban will offer more consistent emergency performance, while Gottlieb remains a reasonable option if a preferred physician is available, if the patient can advocate effectively, and if the priority is being close to home with access to a strong, albeit uneven, spectrum of care.

Features

Housing

  • 32 resident community capacity 32 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (6 miles away) Chicago O'Hare International (6 miles away)
  • Chicago Midway (10 miles away) Chicago Midway (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Gottlieb Memorial Hospital in Melrose Park, IL offers a comfortable and convenient assisted living community for seniors. The community provides a range of amenities to ensure residents' needs are met and they can enjoy a fulfilling lifestyle.

Residents at Gottlieb Memorial Hospital have access to cable or satellite TV in their fully furnished accommodations, allowing them to relax and stay entertained. The community also features a dining room where nutritious meals are served restaurant-style, accommodating special dietary restrictions as needed.

For those who require assistance with daily activities, 24-hour supervision is provided, along with support for bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time. A mental wellness program is available to promote emotional well-being among residents.

Gottlieb Memorial Hospital understands the importance of social engagement and offers various activities for residents. Resident-run activities allow individuals to take an active role in planning events that suit their interests. Additionally, scheduled daily activities provide opportunities for socializing and staying engaged with fellow residents.

The location of the assisted living community provides convenience as well. With parks, pharmacies, restaurants, and hospitals nearby, residents have easy access to additional services and amenities within the Melrose Park area.

Overall, Gottlieb Memorial Hospital's assisted living community offers a supportive environment where seniors can maintain their independence while receiving the care they need. With comprehensive amenities and care services available, residents can enjoy a fulfilling and comfortable lifestyle at this highly accessible facility.

Nearby Places of Interest

Hospitals

  • Gottlieb Memorial Hospital (0.1 miles)
  • Loyola Medicine Transport (0.2 miles)
  • Loyola University Medical Center (3.5 miles)
  • Loyola Outpatient Center (3.8 miles)
  • Edward Hines, Jr Veterans Hospital (3.8 miles)
  • Building 217, Hines VA Hospital (3.8 miles)
  • MacNeal Hospital (5.9 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.5 miles)
  • Walgreens (3.6 miles)

Parks

  • Norfolk Park (3.4 miles)
  • Portage Park (5.1 miles)
  • Berens Park (5.8 miles)
  • The 606 — Western Terminus (6.3 miles)
  • Independence Park (6.7 miles)
  • Unity Playlot Park (6.8 miles)
  • Logan Boulevard (7 miles)

Restaurants

  • Portillo's Hot Dogs (3.4 miles)
  • Chick-Fil-A (4.6 miles)
  • Raising Cane's Chicken Fingers (4.9 miles)
  • Tortas Frontera by Rick Bayless (5.1 miles)
  • Culver's (5.5 miles)
  • Berghoff Cafe (6 miles)
  • Portillo's Hot Dogs (6.3 miles)

Theaters

  • AMC Rosemont 18 (5 miles)
  • AMC Oakbrook Center 12 (7 miles)

Transportation

  • SAS Business Lounge (5 miles)
  • Terminal 5 (5.1 miles)
  • Cta (5.1 miles)
  • Concourse H (5.3 miles)
  • American Airlines Flagship Lounge, Chicago O'Hare (5.3 miles)
  • Concourse H (5.4 miles)
  • Concourse L (5.5 miles)

Physicians

  • Resurrection Medical Center Professional Building (5.6 miles)
  • Physicians Cosmetic Institute (6.6 miles)

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