Gottlieb Memorial Hospital
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701 West North Avenue, Melrose Park, IL 60160
For more information about senior living options: (844) 490-3973
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Gottlieb Memorial Hospital offers expert medical care with compassionate staff, advanced technology, and a strong commitment to patient safety, comfort, and community health services. Dr. Michae Cowiel listened to the patient and provided relief from back pain. The nurse was kind and took time to explain medications and post-care instructions. The Medina family expresses immense gratitude for the extraordinary care and compassion shown to their mother Pacita Medina. ER Dr. Jay was very kind and compassionate, and the floor nurses were wonderful. The social worker was informative and worked well with the family. A Gottlieb Pharmacy staff member went above and beyond to help a patient purchase the correct abdominal belt. Valet parking was available and the staff were friendly. Dr. Chunduri and the staff were helpful and made the procedure clear and successful. The ICU staff were brilliant and relentlessly committed, giving the family hope and placing Pacita in safe hands. The floor nurses on the 3rd floor were wonderful and the care was thorough.
They waited in the ER for over seven hours while others who arrived after them were seen and sent home. The patient was told there was no room and had to stay in a hallway, and the exam occurred in a dirty bathroom, which felt humiliating. The hospital was criticized for racism and for a lack of professionalism, compassion, and empathy. The billing department was described as disorganized and incompetent, with one staff member (Carroll) singled out as helpful but not enough. The ER doctor did not listen to the husband's abdominal pain, leading to concerns about missed diagnosis. A staff member allegedly stole the patient's mother's phone charger. The ER wait times were extremely long and the staff seemed not to care, highlighting understaffing and poor management. The hospital was accused of prioritizing room prep for the next billable patient over providing proper care.Gottlieb Memorial Hospital is portrayed in these reviews as a place with serious strengths and equally serious struggles. Across a wide range of experiences - from routine procedures to emergency care - the facility is described as high-tech and safety-conscious, with compassionate staff and moments of excellent patient-centered care. Yet alongside these positives are persistent concerns about wait times, privacy, staffing, and administrative hurdles. Taken together, the comments paint a complex picture of a hospital that can be a source of real comfort and effective treatment for some patients, while leaving others frustrated, disheartened, or angry.
On the positive side, several patients sing high praise for individual clinicians and the care they received. One reviewer highlighted an ER visit on 9/10/2025 where Dr. Michae Cowiel listened attentively to back pain, providing what the patient described as temporary relief, and noted that the nurse took time to explain medications and post-care steps. The same account also mentioned a friendly intake nurse and a considerate nurse who explained the meds - though the patient wished for the nurse's name to be remembered. Another patient recounted an extensive, deeply grateful message to multiple Gottlieb staff, praising doctors, ICU staff, nurses, social workers, and other professionals for caring for their mother Pacita Medina with dignity, warmth, and a level of commitment that still resonates with the family. Additional commendations come from someone who described excellent care during a colonoscopy and MRI, noting accommodating staff, attentive nurses, and friendly colleagues who recognized them across visits. A reviewer who brought a family member from a nursing facility also described kind, compassionate ER doctors and a floor team that left them feeling well cared for, and a social worker who was informative and cooperative. The hospital's pharmacy staff also receives praise from a patient who found a helpful and knowledgeable associate at Gottlieb's pharmacy, and even the valet parking team is praised for friendliness and accessibility. Overall, there are clear testimonials that Gottlieb can deliver high-quality medical care when the right team is involved and when patients encounter staff who communicate well and treat them with respect.
Despite these positive notes, many patients report substantial frustrations tied to the hospital's throughput and environment, particularly in the emergency department. One reviewer described a wife in significant pain waiting in the ER for more than seven hours while others who arrived after them were seen and sent home - an experience that left them feeling overlooked and frustrated. Another patient gave the hospital a one-star rating after a frightening experience of being placed in a hallway due to a lack of room, forced to undergo a bathroom exam in a dirty facility, and feeling humiliated by the situation. The sense of being rushed into a non-private space, with empty rooms seemingly available but not used, contributed to a troubling perception of how patients are treated when capacity is tight. A separate account of a Saturday ER visit highlighted long waits, difficulty urinating, and a belief that the staff triaged without prioritizing obvious distress, with comments about understaffing and a prolonged timeline from initial intake to care.
These concerns extend into broader criticisms of hospital operations. Several reviewers describe a pervasive sense that some patients are treated as numbers or as potential "bills" rather than as people in need of care. One letter-weller laments the impression that rooms are prepped for the next billable patient rather than for the current one, and another emphasizes a perceived lack of professionalism, empathy, and consistency in staff behavior. Complaints about the billing department - where a single employee named Carrolll stood out as helpful while others appeared ill-equipped - reflect ongoing administrative frustrations and financial stress for families navigating medical bills. There are also troubling anecdotes about privacy violations and theft, with one reviewer alleging that a staff member stole their mother's phone charger while she slept, adding to a broader sense of vulnerability and mistrust. A separate reviewer even raised concerns about racism, labeling the hospital as the "worst" for systemic issues and alleging discriminatory behavior.
There are mixed signals about clinical outcomes and the overall patient experience outside the ER. A reviewer described the hospital as "the g.o.a.t." after multiple positive experiences, including a procedure with Dr. Chunduri and successful care in other departments, underscoring that Gottlieb can consistently deliver effective results when staffing and processes align. Another review praised the quality of care on the 5 South floor, with a caregiver team that treated a patient with kindness and thorough explanations, isolating the positive aspects from the troubling ER experiences. Some families' experiences suggest that once patients are moved from the ER into more structured inpatient settings, care quality improves markedly, with attentive nurses and clear communication from doctors, and a social worker who assisted with planning and support.
In summary, Gottlieb Memorial Hospital emerges as a facility that can be a beacon of compassionate, competent care when the right providers are involved and when patient needs are navigated smoothly. The stories reflect genuine gratitude for dedicated clinicians, responsive nurses, and supportive ancillary staff, along with a deep appreciation for thorough explanations, dignity, and human connection. However, the same collection of reviews also voices serious concerns about emergency department crowding, prolonged waits, privacy and comfort in hallway rooms, perceived inconsistencies in staff professionalism and empathy, and administrative challenges in billing and ancillary services. The hospital's reputation, as described by these patients, seems to rest on a dual reality: moments of outstanding, heart-centered care and experiences shaped by systemic pressures that can undermine patient confidence and comfort. If Gottlieb can sustain the high-quality interactions that some patients describe while addressing throughput, privacy, and administrative issues, the overall patient experience could become more consistently positive.
32 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gottlieb Memorial Hospital in Melrose Park, IL offers a comfortable and convenient assisted living community for seniors. The community provides a range of amenities to ensure residents' needs are met and they can enjoy a fulfilling lifestyle.
Residents at Gottlieb Memorial Hospital have access to cable or satellite TV in their fully furnished accommodations, allowing them to relax and stay entertained. The community also features a dining room where nutritious meals are served restaurant-style, accommodating special dietary restrictions as needed.
For those who require assistance with daily activities, 24-hour supervision is provided, along with support for bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time. A mental wellness program is available to promote emotional well-being among residents.
Gottlieb Memorial Hospital understands the importance of social engagement and offers various activities for residents. Resident-run activities allow individuals to take an active role in planning events that suit their interests. Additionally, scheduled daily activities provide opportunities for socializing and staying engaged with fellow residents.
The location of the assisted living community provides convenience as well. With parks, pharmacies, restaurants, and hospitals nearby, residents have easy access to additional services and amenities within the Melrose Park area.
Overall, Gottlieb Memorial Hospital's assisted living community offers a supportive environment where seniors can maintain their independence while receiving the care they need. With comprehensive amenities and care services available, residents can enjoy a fulfilling and comfortable lifestyle at this highly accessible facility.
Gottlieb Memorial Hospital is located at 701 West North Avenue, Melrose Park, IL 60160 in Cook County, Illinois
Gottlieb Memorial Hospital on seniors.fyi includes 12 photos including images showing interior, healthcare, architecture, outdoors, decor, outdoor, waiting area, seating, and more.
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