The Elms
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1212 Madelyn Avenue, Macomb, IL 61455
For more information about senior living options: (844) 490-3973
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The staff are amazing and caring, and the facility is clean and up-to-date. They interact well with residents. They host Halloween for residents and invite outside children to participate. The facility is the oldest in McDonough County and is well maintained with friendly staff. It is a nice place with great workers. The staff treat residents with respect and kindness. The atmosphere is very comfortable and clean, and CNAs are wonderful with residents.
The reviewer described it as a horrible place. Grandpa was treated poorly during his stay. His room was never cleaned and the bedding was never changed. The cleaning crew reportedly told them to get up to change bedding and did so rudely. The door attendant was rude and demanded a mask without posting a sign or explaining why. A nurse yelled at him and said he needed somebody with him at all times, despite him being alone for a week. The air conditioner did not work.The Elms in McDonough County appears to be a facility that inspires strong, sometimes conflicting feelings among families and residents. On one side, several reviews paint a picture of a place with caring, attentive staff and a clean, up-to-date environment. On the other, there are unmistakable alarms about neglect, abruptness, and maintenance gaps. Together, these perspectives create a nuanced portrait of a home that can feel reassuring to some and deeply concerning to others, depending on the day, the shift, or the individual caregiver involved.
One of the most troubling accounts centers on a grandfather who spent two and a half weeks at the Elms under what his family describes as poor treatment. According to the review, his room was never cleaned and his bedding was never changed. Efforts to address these basic needs reportedly met pushback from the cleaning crew, who allegedly insisted that bedding changes required the patient to sit up so they could perform the task, delivered in a rude manner. There is also a report of a door attendant who was discourteous and failed to provide a clear explanation for a mask requirement, lacking a sign or any prior notice. Worse still, there is an account of a breakfast encounter in which a nurse allegedly yelled at him and stated that someone needed to be with him at all times, despite the patient having been left alone for a week. An air conditioner that did not work adds another layer of discomfort to that troubled narrative. Taken together, these details present a stark contrast to the facility's more favorable portrayals and raise questions about daily care, communication, and environmental comfort for residents.
In sharp contrast to the negative experiences, several reviews offer glowing praise for the Elms. Descriptions like "Amazing, caring staff and clean, up-to-date facility" and "Best in Macomb!" emphasize a warm, responsive environment where the staff interact well with residents. One reviewer noted being "very pleased to watch how the staff interacted with their residents," suggesting a culture of attentiveness and respect. These voices highlight a commitment to person-centered care, where staff members take the time to engage with residents and treat them with dignity.
The facility is also celebrated for its social and cultural initiatives. A reviewer praised Halloween activities for the residents and noted that the staff bring in outside children, which implies a sense of community and engagement beyond routine care. Another reviewer described the Elms as the oldest facility in McDonough County, yet still well maintained with friendly staff, suggesting a long-standing presence in the community paired with ongoing upkeep. In that context, the Elms appears to strive for a lively, resident-centered atmosphere where events and interaction contribute to overall quality of life.
Management and structural considerations surface in some of the praise and criticism alike. While several comments note a "nice place" with great workers, at least one reviewer explicitly calls for new management, indicating that leadership changes could influence the daily experience for residents and families. This sentiment underscores a broader reality in elder care: even when direct care teams perform well, administrative decisions and strategic direction at the top can significantly affect staffing, policies, and resident satisfaction.
Beyond these contrasts, there is a consistent thread about the treatment of residents. Multiple reviews emphasize respect, kindness, and a willingness to explain what is happening with a loved one. Phrases like "They treat elderly with respect and kindness," "They do things to the best of their knowledge," and "They help family members understand what is happening with their loved one as best as they can" point to a compassionate approach that many families value. The presence of friendly staff, excellent frontline caregivers, and a generally comfortable, clean atmosphere adds to the sense that the Elms can be a reassuring home for many residents.
Yet the collection of opinions is not one-note. Some reviewers simply state "Not good," signaling that for certain individuals or moments, care may fall short of expectations. This juxtaposition - between celebrated warmth and serious complaints - suggests that experiences at the Elms can be highly variable. Factors such as the day's staff schedule, the specific caregiving team, and perhaps the facility's ongoing efforts to address maintenance and policy gaps all seem to influence how residents and families perceive the overall quality of life there.
For families considering the Elms, the takeaway is multi-faceted. The facility appears capable of delivering genuine compassion, clean surroundings, and meaningful resident engagement, including activities that bring joy and a sense of community. At the same time, potential concerns about housekeeping consistency, communication around policies (such as masking), environmental comforts like air conditioning, and the consistency of respectful interactions with all staff should be examined carefully. Prospective visitors might want to ask about current cleaning routines, maintenance responsiveness, how noise and policy discussions are handled, and what steps are in place to ensure that every resident receives timely and respectful attention across all shifts.
In the end, the Elms presents itself as a place with strong strengths in staff dedication, resident interaction, and an inviting atmosphere, coupled with notable areas for improvement in operations and resident comfort. For some families, this combination will translate into a trusted, caring home where their loved one thrives. For others, it may raise red flags that warrant closer scrutiny, direct conversations with administration, and a careful look at day-to-day experiences from current residents and caregivers. The best path forward is a visit - talk to staff, observe routine care, and ask about housekeeping, maintenance, and policy communication - to determine whether the Elms can meet the specific needs and expectations of a loved one.
98 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Elms in Macomb, IL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of each resident. Our beautiful facility features a beauty salon, where residents can enjoy pampering treatments and maintain their personal style. Each apartment is fully furnished and equipped with cable or satellite TV for entertainment.
We provide community-operated transportation for residents to easily access nearby destinations such as doctors' appointments, pharmacies, restaurants, parks, cafes, places of worship, and more. Additionally, our computer center and Wi-Fi/high-speed internet ensure that residents can stay connected with loved ones and engage in online activities.
At The Elms, we prioritize the physical well-being of our residents. We have a fitness room where they can exercise and maintain an active lifestyle. To promote mental wellness, we offer a variety of activities such as concierge services, resident-run activities, scheduled daily activities, fitness programs, and planned day trips.
Our on-site dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Our dedicated staff assists with meal preparation and service while ensuring that diabetic diets are accommodated.
Residents at The Elms receive 24-hour call system assistance and 24-hour supervision to ensure their safety and well-being. Our caring team provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure proper administration.
Move-in coordination services are available to make the transition process smooth for new residents. Housekeeping services are provided to maintain clean living spaces. Private bathrooms in each apartment offer privacy and convenience.
Our assisted living community includes additional amenities such as a gaming room for recreation purposes, a small library for quiet reading time, a garden for enjoying nature, outdoor spaces for relaxation or socializing, and a wellness center for overall health maintenance.
With three cafes nearby and multiple restaurants in close proximity along with numerous physicians available nearby along with hospitals and pharmacies, residents have easy access to various services and amenities. At The Elms in Macomb, IL, we strive to provide a comfortable and enriching environment for our residents to live their best lives.
The Elms is located at 1212 Madelyn Avenue, Macomb, IL 61455 in McDonough County, Illinois
The Elms on seniors.fyi includes 12 photos including images showing interior, lighting, landscaping, workspace, outdoor, pathway, waiting area, bright lighting, and more.
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Interior
Decor
Building
Trees
Windows
Dining
Landscaping
Lighting
Lobby
Office
Reception
Garage
