Oak Brook Care

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  • Interior

    A cozy and modern bedroom with warm decor, featuring a comfortable bed, seating area, and ample natural light.

  • Outdoors

    A building entrance with a covered walkway, featuring a clear sky above.

  • Decor

    A cozy living room setup featuring two brown chairs, decorative artwork on the wall, a lamp, and a touch of greenery.

  • Building

    A modern building surrounded by well-maintained gardens under a dramatic cloudy sky.

  • Windows

    A bright and spacious physical therapy room equipped with various exercise tools for rehabilitation.

  • Landscaping

    A charming outdoor dining space with a vibrant orange umbrella, surrounded by lush greenery and blooming flowers.

  • Garden

    A beautifully landscaped garden surrounding a brick house with vibrant flowers.

  • Lobby

    A modern waiting area with comfortable seating and a decorative wall featuring natural elements.

  • Nature

    A vibrant garden scene featuring colorful flowers and a serene water feature surrounded by rocks.

  • Exercise Equipment

    A modern fitness center equipped with various exercise machines and a serene ambiance.

  • Healthcare

    A healthcare professional assists an elderly patient during a physical therapy session on a stair apparatus.

Oak Brook Care

2013 Midwest Road, Oak Brook, IL 60521

For more information about senior living options: (844) 490-3973

3.5 from 11 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is clean and well-maintained, providing a pleasant environment for residents.
  • pro The staff members are generally friendly and helpful, striving to meet the needs of the residents.
  • pro The rehabilitation services, particularly physical and occupational therapy, receive high praise for their effectiveness and the positive results achieved.
  • pro The community offers various activities to keep residents engaged and stimulated.
  • pro Many residents appreciate the comfortable private rooms and well-designed amenities, such as outdoor terraces and a library.
  • pro Family members commend the facility's proximity, making it convenient for visits and support.

Cons

  • pro The decor is very tired, and the skilled nursing area is not staffed well.
  • pro It took 40 minutes for a call bell to be answered.
  • pro Some staff are good, but most are far from it, with nurses primarily focused on passing out pills without providing adequate care.
  • pro Residents can expect long wait times for aides to respond to their needs, often exceeding half an hour.
  • pro There have been complaints of neglect when family members are not present, leading to unresolved issues such as patients being left in wet diapers.
  • pro Communication within the facility is poor, with a lack of clear coordination among staff regarding patient care and updates.
  • pro Items belonging to residents, such as clothing and wheelchairs, have been reported lost or mismanaged during discharge processes.
  • pro The facility has received negative feedback regarding management's responsiveness to complaints and overall support for both patients and families.
  • pro The food quality has been described as fair at best, lacking flavor and freshness.
  • pro Physical therapy staff were reported to have acted against medical orders from physicians, raising concerns about the quality of rehabilitation services provided.

Review

Oakbrook Healthcare Centre has garnered a variety of opinions from families seeking rehabilitative and long-term care for their loved ones. For many, the facility serves as a place where elderly relatives receive essential rehabilitation services after hospital stays. Reviews highlight both commendable attributes and significant shortcomings that paint a complex picture of life within the center.

Several reviewers appreciate the cleanliness of Oakbrook, noting that it does not have unpleasant odors typical of some nursing homes. The facility is well-organized in terms of amenities, featuring a library, an outdoor terrace, and spaces for families to gather and spend time with residents. Additionally, resident care appears to benefit from specialized consultations—medical specialists provide expert oversight rather than burdening general staff with complex medical tasks. Many experiences consistently reflect that both patients and their families find the staff helpful and friendly when direct interaction occurs.

However, staffing challenges are pervasive issues reported by many reviewers. There is a consensus that understaffing is a common problem across the facility's operations; some family members experienced excessively long wait times for aides to respond to call lights—sometimes taking up to 40 minutes. While there is acknowledgment of staff efforts to meet residents' needs despite these limitations, the constant rotation of personnel can make it frustrating for families who desire consistent points of contact for updates on their loved ones' progress.

Moreover, communication within the institution seems lacking. Many reviews mention that there isn’t an assigned primary caregiver or point person who can reliably provide progress updates about residents’ conditions and care plans. This disconnect was seen not only as inconvenient but also as detrimental to care coordination—a sentiment echoed by different reviewers who had similar frustrations in other facilities. Families often felt disillusioned when they noticed discrepancies between expectations set during admission and actual care received after placement.

Therapeutic services seem to be one aspect where Oakbrook shines despite the broader operational issues noted by families. Physical therapy and occupational therapy sessions received praise for fostering substantial recovery in patients, particularly those recuperating from strokes or hip fractures. One family shared a positive experience witnessing remarkable improvements in mobility and speech abilities after just two weeks in rehab—testament perhaps to the effectiveness of rehabilitation professionals on site despite flaws elsewhere in patient management.

On the flip side, several reviews expose alarming resistance among administrative staff regarding how complaints are handled. Reports suggest that administrators were unresponsive to expressed concerns about neglect or poor service quality; this leaves families feeling helpless when they notice lapses in caregiving standards during visits outside regular hours. Some patrons report having to take matters into their own hands multiple times—illustrating an underlying culture that can become accustomed to mediocrity at critical times when vulnerable patients require attentive support.

Finally, while Oakbrook Healthcare Centre does offer housing options catered toward individuals on public assistance, high costs associated with private rooms may present barriers for some families considering it as an option worth exploring further versus alternative facilities nearby. Overall sentiment appears divided: while its clean environment and effective therapeutic services win favor among some families navigating tough situations involving rehabilitation needs, larger systemic issues related to staffing levels, communication breakdowns, management responsiveness pose serious concerns deserving attention as they shape experiences within this healthcare setting.

Features

Housing

  • 156 resident community capacity 156 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago O'Hare International (10 miles away) Chicago O'Hare International (10 miles away)
  • Chicago Midway (12 miles away) Chicago Midway (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Oak Brook Care is an assisted living community located in Oak Brook, Illinois. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

In terms of amenities, we provide a beauty salon for residents to pamper themselves, as well as cable or satellite TV for their entertainment. We have community-operated transportation available for outings and appointments, and a computer center for residents to stay connected. Our dining room offers restaurant-style dining with delicious meals prepared by our staff. Additionally, we have a fitness room and outdoor space for residents to stay active and enjoy nature. For relaxation, we offer a gaming room, small library, and gardens for residents to unwind.

Our care services are designed to meet the individual needs of each resident. We have a 24-hour call system and supervision to ensure their safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is provided by our trained staff. We also offer medication management and special dietary restrictions for those with diabetes or other needs. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.

At Oak Brook Care, we believe in promoting mental wellness among our residents. We have a mental wellness program in place to address their emotional needs and provide support when needed.

We understand that socialization is important, which is why we offer various activities for our residents. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities coordinated by our staff.

In terms of nearby amenities, there are two cafes within close proximity to our community for residents to enjoy. There are also three parks nearby where they can take leisurely walks or engage in outdoor activities. For convenience, there are nine pharmacies located nearby along with two physicians' offices. Additionally, there are eleven restaurants in the area offering different culinary options. Transportation options including three transportation stops are available nearby along with places of worship and theaters for residents to visit. In case of emergencies or medical needs, there is a hospital located in close proximity.

At Oak Brook Care, we strive to provide a comfortable and fulfilling lifestyle for our residents, ensuring their physical and emotional well-being while offering convenient access to nearby amenities.

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Nearby Places of Interest

Restaurants

  • McDonald's (0.1 miles)
  • Macy's Marketplace (0.9 miles)
  • Maggiano's (1.1 miles)
  • The Cheesecake Factory (1.1 miles)
  • Shake Shack (1.2 miles)
  • Chick-Fil-A (1.5 miles)
  • Greek Islander Restaurant (1.9 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.7 miles)
  • Walgreens (3.7 miles)

Cafes

  • Starbucks (1 miles)
  • Qahwah House (2 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.5 miles)
  • Starbucks (7.6 miles)

Theaters

  • AMC Oakbrook Center 12 (1 miles)
  • AMC DINE-IN Yorktown 18 (1.7 miles)
  • Addison Cinema Addison, Il (7.3 miles)
  • Cinemark (7.6 miles)

Parks

  • Du Page Forest Preserve Dog Park (1.6 miles)
  • Newton Park (4.5 miles)
  • Berens Park (4.7 miles)
  • Norfolk Park (5.1 miles)
  • McCollum Park (6.1 miles)
  • Briar Knoll Park (6.6 miles)
  • Seven Gables Park (7.1 miles)

Physicians

  • Dupage Medical Group (2.1 miles)
  • Salt Creek Medical Imaging (2.2 miles)
  • Dupage Medical Group (5.5 miles)
  • Loyola Medicine Burr Ridge (6.8 miles)
  • All Star Pediatrics (7 miles)
  • Wheaton Eye Clinic (7.4 miles)
  • Dupage Medical Group (7.9 miles)

Hospitals

  • Edward-Elmhurst Health Center (3.3 miles)
  • DuPage Medical Center (5.3 miles)
  • Building 217, Hines VA Hospital (6.7 miles)
  • Edward Hines, Jr Veterans Hospital (6.7 miles)
  • Loyola Outpatient Center (7.1 miles)
  • Loyola University Medical Center (7.1 miles)
  • Loyola Medicine Transport (7.7 miles)

Transportation

  • Metra (3.6 miles)
  • Metra (4.1 miles)
  • Metra - Downers Grove Main Street (4.2 miles)
  • Metra (5 miles)
  • Metra Train Station (5.2 miles)

Places of Worship

  • St Andrews Episcopal Church (4.1 miles)
  • College Church (6.8 miles)

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