Manorcare Of Elk Grove Village

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  • Interior

    A cozy dining area featuring wooden tables and chairs, designed for a communal atmosphere.

  • Outdoors

    Healthcare professionals assist an elderly individual as they navigate a ramp outside.

  • Building

    The Pearl of Elk Grove - Post Acute Care facility logo.

  • Architecture

    A charming residential building featuring an accessible entrance and a landscaped garden area.

  • Landscaping

    A welcoming healthcare facility with a well-maintained entrance and landscaped surroundings.

  • Garden

    A serene garden pathway leading to a cozy outdoor seating area.

  • Entrance

    A welcoming single-story brick residential building with well-maintained landscaping.

  • Outdoor

    A caregiver assists a senior individual as they walk outside, showcasing the importance of support in rehabilitation.

  • Exercise Equipment

    A spacious rehabilitation therapy room equipped with various exercise equipment, featuring bright lighting and accessibility features.

  • Waiting Area

    A spacious reception area in a hospital, featuring a wooden front desk and comfortable waiting space.

  • Rehabilitation

    A healthcare professional assists an elderly patient during a physical therapy session in a rehabilitation facility.

Manorcare Of Elk Grove Village

1920 Nerge Road, Elk Grove Village, IL 60007

For more information about senior living options: (844) 490-3973

3.8 from 100 reviews
5 stars
62
4 stars
8
3 stars
2
2 stars
2
1 stars
26

Skilled Nursing Facility

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    Overall Review of Manorcare Of Elk Grove Village

    Pros

    • pro The Pearl provides peace of mind to families by ensuring residents are safe and well cared for.
    • pro The staff are very attentive and friendly.
    • pro Nurse Romel goes above and beyond to facilitate communication with families.
    • pro The staff are excellent at keeping families informed, and residents are dressed and clean.
    • pro The Pearl's team is fully engaged with residents and their care.
    • pro The Pearl is highly recommended by reviewers.
    • pro Many staff members are great, bringing smiles and joy, and they go above and beyond.
    • pro Margaret in Admissions and Shannan in Social Services are very helpful.
    • pro The facility is wonderful, with a clean building, friendly staff, and a welcoming atmosphere.

    Cons

    • pro The nurses there don't know how to care for a severely disabled patient.
    • pro This facility and their inept ?professional' staff refused to assess the safety and cognitive health of someone who cannot take care of herself in any way.
    • pro They discharged a patient without ANY care plan, and decided her physically and cognitively disabled adult would be her caregiver. They are despicable.
    • pro The smell in the facility was disgusting.
    • pro The food was disgusting.
    • pro There was neglect going in this place, a highly dysfunctional facility.

    Review

    The Pearl of Elk Grove (often referred to as The Pearl EGV) emerges in a wide swath of resident and family experiences that run the gamut from glowing praise to sharp, even biting, criticism. On the positive side, many reviewers describe the facility as a place that gives families peace of mind, largely thanks to attentive, friendly staff and a consistently clean, well-kept environment. Several families highlight moments when staff went above and beyond to keep loved ones comfortable and informed. In particular, one reviewer notes that a nurse named Romel went out of his way to ensure that a mother could speak directly with her daughter, a detail that resonates as emblematic of the level of personal attention some residents receive. Across multiple messages, the facility is repeatedly described as clean and well maintained, with staff who are conscientious about dressing residents appropriately, keeping them presentable, and staying engaged with daily care rather than being distracted by personal devices. The overall sentiment from these voices is that, when things click, the Pearl of Elk Grove can feel like a caring, well-organized home.

    Throughout the collection, there are repeated mentions of staff who are patient, friendly, and responsive. Several reviews emphasize the welcoming atmosphere created by admissions and social services teams, as well as the broader nursing and direct-care staff. Names such as Margaret in Admissions, Shannan in Social Services, and Martin (the Social Service Director) are singled out by appreciative families for providing information, guidance, and a sense that their loved ones' discharge or transition plans are coordinated with care and consideration. Reviewers frequently describe the staff as "caring and kind," noting that the team is accessible, communicative, and willing to work with families to ensure that residents' needs are met. The sense of a supportive community within the Pearl is a common thread in the positive testimonials, with multiple accounts of staff remaining engaged and cheerful, even when challenges arise.

    Yet the same set of reviews reveals a contrasting, more troubling portrait that centers on concerns about staffing gaps, inconsistent care, and questions about safety and clinical decision-making. Some reviewers insist that the facility is not equipped to handle certain levels of disability or cognitive impairment, arguing that the nurses and caregiving team can be overwhelmed or ill-prepared for complex cases. One reviewer directly questions the ability of the nurses to care for a severely disabled patient, signaling that for some families, the level and consistency of care may not meet expectations or standards. Another reviewer recounts a deeply negative experience involving a family member who injured a hip, suggesting that the facility did not provide adequate physical therapy or appropriate meals, leaving the patient feeling neglected and underfed. The language used is strong, with accusations that the facility's practices were unacceptable and, in the reviewer's view, bordered on neglect.

    There are also accounts that describe discharge decisions and aftercare planning as troubling. One review claims that a patient was discharged without a formal care plan and without a proper assessment for safety - an alarming complaint for families trying to ensure ongoing support and protection after discharge. The same reviewer characterizes the staff as largely unhelpful, noting that the only genuinely engaged employee they encountered was the phone operator. This image of inconsistent engagement and a perceived lack of accountability or follow-through stands in sharp contrast to the more positive depictions of staff who go "above and beyond."

    The breadth of experiences extends into the long-term and end-of-life narratives. One reviewer describes a grandmother with dementia whose care allegedly deteriorated over time, with claims that falls were not communicated, medications mismanaged, and a general atmosphere of understaffing that left families feeling unheard. Although a few staff members are highlighted positively - maintenance personnel, frontline staff, and activities staff - the overall impression is that the facility struggles with consistency in care quality. Odor within the building and substandard food were additional notes of dissatisfaction for many reviewers, reinforcing the sense that the physical environment and daily living conditions can become a source of frustration for families.

    One particularly intense account details a personal history with the Pearl that centers on an end-of-life experience. A reviewer describes a mother's decline, with accusations of the facility being understaffed and underqualified, and of a broader pattern of miscommunication and neglect. The reviewer recounts specific concerns about how the end-of-life process was handled, including questions about DNR discussions and the timing and transparency of communications with family. The narrative portrays a sense of distrust and heartbreak, culminating in a grievous feeling that the mother died alone after being moved between facilities and without timely, clear information to the family. This account uses strong language to express the belief that the facility failed to honor the dignity and needs of a patient at the end of life, and it paints a broader image of a governance and care culture that did not align with the family's expectations or needs.

    Despite the breadth of negative comments, the reviews collectively acknowledge that The Pearl of Elk Grove is not monolithic in its performance or character. Several reviewers recognize a strong, compassionate core among many staff members and highlight specific individuals who made meaningful differences in residents' lives. The facility is repeatedly described as clean and well-maintained, with observers noting a sense of warmth and family-friendly engagement during visits. The contrast between these positive experiences and the more negative narratives underscores that outcomes at The Pearl can vary widely depending on individual staff, patient needs, and perhaps the luck of daily staffing levels.

    For prospective families evaluating The Pearl of Elk Grove, the spectrum of experiences offers a clear set of takeaways. The positive reports suggest that when the Pearl is operating at its best, it can provide attentive care, clear communication with families, and a respectful, supportive environment for residents. The repeated mentions of specific staff members who are effective and caring may indicate that building relationships with social workers, admissions personnel, and front-line caregivers can significantly influence a loved one's quality of life there. On the other hand, the more critical reviews urge caution and diligence: inquire about staffing ratios, request detailed care plans for any complex health or cognitive needs, and seek opportunities to observe daily routines, meals, and therapy services. They also highlight the importance of timely, transparent communication, especially around discharge planning, end-of-life decisions, and changes in a resident's condition.

    In the end, The Pearl of Elk Grove presents a picture of a facility with genuine strengths in compassion, cleanliness, and family-centered communication, tempered by serious concerns about consistency in care, staffing adequacy, and the handling of complex medical and end-of-life situations. Families considering the Pearl would do well to conduct thorough, hands-on assessments - visiting at different times, speaking with multiple staff members, and asking pointed questions about care plans, therapy services, meal quality, and safety protocols. The range of experiences captured in these reviews serves as a reminder that in long-term care, outcomes are highly individualized, and the quality of care can be as strong as the team on duty on any given day.

    Features

    Housing

    • 190 resident community capacity 190 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago O'Hare International (8 miles away) Chicago O'Hare International (8 miles away)
    • Chicago Midway (22 miles away) Chicago Midway (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Manorcare Of Elk Grove Village is an assisted living community located in Elk Grove Village, IL. The community offers a wide range of amenities to enhance the quality of life for its residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished apartments, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms in each apartment, restaurant-style dining options, a small library for reading and studying, telephone services in each apartment, transportation arrangements for non-medical outings and doctor's appointments, access to wellness programs and centers within the community premises and Wi-Fi/high-speed internet connectivity.

    In terms of care services provided by Manorcare Of Elk Grove Village includes 24-hour call system availability for immediate assistance if needed. The facility also offers round-the-clock supervision to ensure the safety and well-being of its residents. Assistance with activities of daily living such as bathing and dressing is provided by trained staff members. The staff members are also available to provide assistance with transfers when needed. Residents with specific dietary requirements such as diabetes diet or special dietary restrictions are accommodated by the dining services provided at the community. Meal preparation and service is included in the care services offered. Medication management is also provided to ensure residents take their medications on time and properly as prescribed. A mental wellness program is available to promote emotional well-being among residents.

    The community offers various dining options that cater to special dietary restrictions if any. In terms of activities offered at Manorcare Of Elk Grove Village features concierge services to assist residents with any needs they may have outside of the community. Fitness programs are organized to encourage physical activity among residents and help them maintain their mobility and overall health. Planned day trips allow residents to explore nearby attractions and enjoy new experiences together as a group. Resident-run activities give residents the opportunity to organize and participate in various events and hobbies. Scheduled daily activities provide a structured routine for residents to engage in different recreational and social activities.

    Manorcare Of Elk Grove Village is conveniently located near two cafes, eight parks, nine pharmacies, 17 restaurants, two transportation options, two places of worship and two theaters. This ensures that residents have access to a wide range of amenities and services nearby, adding convenience to their everyday lives.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.8 miles)
    • Walgreens (2 miles)
    • Walgreens (2.7 miles)
    • CVS Pharmacy (3 miles)
    • Walgreens (3.4 miles)
    • Walgreens (3.5 miles)
    • CVS Pharmacy (3.6 miles)

    Parks

    • Abrahamsen Park (1.8 miles)
    • Olympic Park (2 miles)
    • Goose Lake Park (3.2 miles)
    • Westlake Park (3.8 miles)
    • Ned Brown Preserve (4 miles)
    • Mallard Lake County Forest Preserve (4.5 miles)
    • Sheffield Park (4.7 miles)

    Restaurants

    • Wildfire (2.9 miles)
    • Stonewood Alehouse (3 miles)
    • Maggiano's (3.2 miles)
    • McDonald's (3.5 miles)
    • Chick-Fil-A (3.5 miles)
    • Portillo's Hot Dogs (3.5 miles)
    • Hooters (3.6 miles)

    Theaters

    • AMC Streets of Woodfield 20 (3 miles)
    • Addison Cinema Addison, Il (4 miles)
    • AMC South Barrington 24 (6.8 miles)

    Places of Worship

    • St Hubert Church (3.2 miles)
    • Calvary Community Church (3.3 miles)
    • Willow Creek Community Church (7.5 miles)

    Transportation

    • Metra (3.2 miles)
    • Metra (4.8 miles)
    • Concourse C (7.7 miles)
    • Delta Air Lines (7.8 miles)
    • Concourse E (7.9 miles)
    • Concourse B (7.9 miles)
    • Gate B2 (7.9 miles)

    Cafes

    • Starbucks (3.9 miles)
    • Starbucks (4.6 miles)
    • Starbucks (5.3 miles)
    • Starbucks (7.1 miles)
    • Starbucks (7.6 miles)

    Physicians

    • Arlington Eye Physicians (5.5 miles)
    • Alexian Doctors Building 2 (5.7 miles)
    • Barrington Orthopedics (7.4 miles)

    Hospitals

    • Ascension Alexian Brothers - Behavioral Health Hospital (5.6 miles)
    • Alexian Brothers Women and Children's Hospital (5.6 miles)
    • St Alexius Medical Center (5.8 miles)
    • NCH Northwest Community Hospital (5.8 miles)

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