River View Rehab Center

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River View Rehab Center

50 North Jane, Elgin, IL 60123

For more information about senior living options: (844) 490-3973

3.1 from 28 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
3
1 stars
10

Skilled Nursing Facility

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    Overall Review of River View Rehab Center

    Pros

    • pro The staff help residents achieve better health.
    • pro A staff member named Amanda was described as kind and helpful to all residents.
    • pro The rehab department was praised as great.
    • pro The nursing and physical therapy staff were described as excellent and caring.
    • pro The facility was described as nice, friendly, and very clean with good care.

    Cons

    • pro The reviews describe the facility as dirty and poorly maintained, with worn towels, thin bedding, and outdated furniture.
    • pro Staff are portrayed as rude, unhelpful, and unprofessional, with administration often unresponsive to concerns.
    • pro Families report neglect and serious safety concerns, including threats of bodily harm by residents and an unauthorized person removing a resident.
    • pro The ownership is accused of for-profit practices and insurance fraud, including falsified daily rates and spend-down.
    • pro Medical notes and communications are inconsistent or untruthful, with families left uninformed about tests and treatments.
    • pro Meals are stated to be small and of poor quality, not meeting basic nutritional needs.
    • pro Personal belongings are said to be stolen or not properly secured, with reports of theft of clothes and other items.
    • pro HIPAA violations and broader regulatory noncompliance are cited by reviewers.

    Review

    A family's four-month experience at this facility left a trail of alarming allegations and painful memories, culminating in a decision to move a parent out after a very short stay. The reviewers present a consistently negative portrait: claims of dishonesty, neglect, and even abuse that, in their view, permeate the facility's operations. The most urgent message across accounts is a warning to other families to proceed with extreme caution and to seek alternate options when selecting a place for a loved one who needs ongoing care.

    Several reviews describe a pattern of communication breakdowns that families find unbearable. They report that important medical events, tests, or therapies were not explained to them, even when billing reflected those services. The same families note HIPAA issues, and they point to inconsistent or missing documentation, with "no two people" giving the same answer when asked for the same information. In short, the paperwork and the communication around care feel opaque and unreliable to those who must interpret every bill and note as they advocate for their loved one.

    The day-to-day conditions and environment also drew harsh criticism. Reviewers describe bedding as insufficiently thick, towels as worn or broken, and furniture in need of replacement. They recount meals that seemed far too small, likening portions to a child's meal, and they allege sanitation and cleanliness problems, including claims of theft or misplacement of personal items such as clothing. Several accounts describe a facility that appears poorly maintained, with supplies lacking and safety concerns left unaddressed, including a denigrated state of common areas and patient rooms. The sense of a neglected environment is reinforced by widespread reports of inconsistent retiree or resident safety, with mentions of falls, injuries, and inadequate supervision.

    Safety and security emerge as a central worry in many reviews. Some accounts describe incidents involving threats from one resident toward another that were only addressed after police involvement, suggesting a failure to act promptly in dangerous situations. Others claim that an unauthorized person was able to remove a patient from the facility, and there are repeated mentions of inadequate staff attention to critical events, along with stories of patients being left without necessary care or monitoring. Critics also point to broader facility-scale hazards: a to-the-point accusation that someone died due to negligence, observations about improper handling of medications, and a general sense that safety equipment and proper emergency procedures were lacking. A few comments also address environmental concerns, such as smoking near entrances, a problem with elevator reliability, and even a claim that a fire extinguisher was missing at one point.

    Interwoven with these operational concerns are deeply troubling passages that touch on discrimination and hostility. One reviewer used explicitly xenophobic language and claims about immigration status, writing with severe stereotypes and anger about "illegally aliens" and insisting on "all American" professionals. This clinical and ethical hazard is not presented as a mere aside but as part of a broader, emotionally charged narrative about respect, dignity, and quality of care. While such rhetoric is itself harmful and not representative of respectful discourse, it underscores how some complaints arise in environments where families feel judgment and mistrust are part of the daily experience.

    Amid the sea of criticism, a few voices offer somewhat brighter notes that hint at pockets of positivity within the facility. A handful of commenters say that some staff members are caring and capable, with particular mentions of individuals who are described as kind or effective, such as a nurse named Gina or an employee named Amanda. A few reviewers describe "good people" and "great rehab" or "care about patients" in certain departments, suggesting that - notwithstanding widespread dissatisfaction - there are individuals who are doing their best under difficult circumstances. These remarks stand in stark contrast to the majority of reviews, but they do appear consistently enough to indicate that the care experience may vary significantly from shift to shift or from unit to unit.

    The overall impression from these accounts is that the facility, under its current ownership, has been perceived by many families as prioritizing profit over consistent, transparent, and compassionate care. Several reviewers express distrust of billing practices, suggesting that daily rates and spend-down calculations are manipulated or falsified in a way that could leave a spouse financially vulnerable. They frequently describe a sense of neglect, a lack of responsive administration, and a culture in which patients and families feel ignored or undervalued. In one particularly concerned note, the writer cites CMS-regulation violations, lawsuits, and ongoing concerns about the quality of care as part of a broader pattern of systemic problems.

    In sum, the collection of reviews conveys a deeply negative experience characterized by alleged dishonesty, negligence, and safety concerns, compounded by inconsistent communication and troubling environmental conditions. While there are a few mentions of helpful staff and positive moments, the dominant narrative is one of frustration, fear, and regret, with families urging others to consider their options carefully and to demand rigorous oversight and accountability from any facility they entrust with a loved one's care.

    Features

    Housing

    • 203 resident community capacity 203 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago O'Hare International (22 miles away) Chicago O'Hare International (22 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    River View Rehab Center in Elgin, IL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is fully furnished and features private bathrooms for each resident, ensuring comfort and privacy.

    Residents at River View Rehab Center can enjoy various amenities including a beauty salon, gaming room, small library, and computer center. There are also opportunities for staying active with a fitness room, outdoor spaces, and planned daily activities. A wellness center is available for residents to focus on their physical and mental well-being.

    Dining at River View Rehab Center is exceptional with restaurant-style dining experiences offered in the community's dining room. Special dietary restrictions can be accommodated to ensure that all residents receive meals that meet their specific needs.

    Care services provided include 24-hour call system, supervision, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure residents receive their medications on time. The community offers transportation arrangements both for non-medical purposes as well as transportation to doctors' appointments.

    Located in Elgin, IL, River View Rehab Center benefits from its convenient location with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and hospitals. Residents can easily access these amenities for their convenience and enjoyment.

    Overall, River View Rehab Center provides a vibrant assisted living community where residents can live comfortably while receiving the necessary care and support they need to maintain their independence and quality of life.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.2 miles)
    • Old Republic Kitchen + Bar (1.1 miles)
    • McDonald's (1.2 miles)
    • Portillo's Hot Dogs (2.3 miles)
    • Chick-Fil-A (2.4 miles)
    • Chipotle Mexican Grill (4.2 miles)
    • Pub 72 (5.5 miles)

    Pharmacies

    • Walgreens (0.2 miles)
    • Walgreens (0.9 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (2.7 miles)
    • Walgreens (2.8 miles)
    • Walgreens (3.1 miles)
    • Walgreens (4.6 miles)

    Hospitals

    • AMITA Health Saint Joseph Hospital Elgin (0.4 miles)
    • Sherman Immediate Care (1.4 miles)
    • Advocate Sherman Hospital (2.4 miles)
    • St Alexius Medical Center (9 miles)
    • Sherman Hospital Immediate Care (9.1 miles)
    • Alexian Brothers Women and Children's Hospital (9.2 miles)
    • Ascension Alexian Brothers - Behavioral Health Hospital (9.3 miles)

    Parks

    • The Park (1.6 miles)
    • Winding Trails Basin (5.3 miles)
    • Lions Park East Dundee (5.3 miles)
    • Cambridge Lakes Park Parkside (7.2 miles)
    • Bartlett Park (7.4 miles)
    • Pottawatomie Park (8 miles)
    • Spella Park (8.8 miles)

    Places of Worship

    • Harvest Bible Chapel (1.9 miles)
    • St John Neumann Catholic Church (8.1 miles)

    Physicians

    • Dr.Ehsan Family Practice (2.2 miles)
    • Ghani M T MD (2.3 miles)
    • Derick Dermatology (2.8 miles)
    • Next Generation Pediatrics (2.9 miles)
    • Barrington Orthopedics (7.4 miles)
    • Valley Ambulatory Surgery Center (8.1 miles)
    • Fox Valley Ear Nose (8.1 miles)

    Cafes

    • Starbucks (4 miles)
    • Starbucks (6 miles)
    • Starbucks (8.8 miles)
    • Starbucks (8.9 miles)
    • Starbucks (9 miles)
    • Panera Bread (9.3 miles)
    • Daily Projects (9.6 miles)

    Theaters

    • AMC South Barrington 24 (9 miles)

    Transportation

    • Metra (9.3 miles)

    Frequently Asked Questions

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