Highland Oaks Elgin

Pros

• Highland Oaks treats residents like family and cares for them as if they were grandparents.
• The facility is spotless and offers a full schedule of activities for residents.
• The staff are the kindest and most caring, ensuring residents receive excellent care.
• Residents are treated with respect and dignity, with staff speaking to them with eye contact.
• The environment feels homey rather than institutional, a breath of fresh air.
• The staff clearly cares about their work, shown by the high quality of care.
• The compassion at Highland Oaks is infinitely superior to other settings.
• The team is highly skilled and truly cares for residents like family.
• The grounds are nice with pleasant views, and there are no odors.
• Highland Oaks is highly recommended as a top choice for long-term skilled nursing and assisted living care.

Cons

• None found.

Review

Highland Oaks emerges in these testimonials as a rare kind of care environment - one where the well-being of residents is front and center and where families feel a genuine sense of comfort and trust. Across multiple voices, the facility is described as spotless and well-kept, with a robust schedule of activities that keeps residents engaged and lively. Families repeatedly mention that they leave with confidence, knowing their loved ones are receiving the best possible care and that the staff truly treats residents as if they were their own grandparents.

A core theme running through the comments is the extraordinary kindness and dedication of the staff. Several reviewers describe the team as the nicest, most caring group they've encountered, reinforcing that residents are cared for with a level of attention that goes beyond mere routine. The staff are praised for being respectful, patient, and genuinely invested in residents' happiness and safety. One reviewer emphasizes that every staff member, from the director to the maintenance team, helps out and treats residents like family, signaling a culture where compassion is shared by all levels of the organization.

The personal stories underscore a consistent thread: residents are treated with dignity and are spoken to with eye contact and genuine attention. A grandmother's experience stands out as a vivid example: care described as beyond excellent, with respect and dignity shown at every interaction. The environment is painted as homey rather than institutional, a place that feels like a breath of fresh air the moment you walk through the doors. The dedication is evident not only in daily routines but in the way staff communicate and engage with residents, ensuring they feel seen and valued.

End-of-life moments are acknowledged with gratitude and reverence. One account notes that a beloved uncle was happy while there, and, though he passed away shortly after, the family attributes his care and the positive atmosphere of the facility to Highland Oaks. This sentiment reflects a broader appreciation for a compassionate setting that provides comfort and peace during difficult times, reinforcing the sense that Highland Oaks is a place where families can feel supported even as they navigate the hardest transitions.

Families also highlight practical and tangible strengths: daily laundry, sparkling cleanliness, and a consistently fresh, well-maintained environment. The admissions process is described as thoughtful and compassionate, with a sense that the facility's care begins at the moment of entry. A spiritual note surfaces in one review, thanking God for bringing a loved one to Highland Oaks, which resonates with the overall warmth and gratitude that permeates these testimonials.

Several reviewers offer strong recommendations based on consistent, observable benefits. Cleanliness and odors are noted as commendable, the grounds and views are appreciated, and staff professionalism is celebrated. The dining experience is described as attentive and flexible, with residents occasionally being offered a variety of foods beyond the standard menu - an indication that the home prioritizes comfort and satisfaction alongside nutritional care.

The strongest echoes come from families who entrusted both of their parents to Highland Oaks and were deeply moved by the care they observed. Parents and other relatives speak of a team that is not only skilled but truly caring - like a personal extended family. The sense that Highland Oaks is the best possible destination for long-term skilled nursing and assisted living care is repeatedly voiced, with one reviewer even expressing that they would rate the facility 10 stars if possible. The overarching message is clear: Highland Oaks is described as a place where compassion, cleanliness, and professional excellence converge to create an environment that residents and families alike can cherish.

Finally, a personal connection adds a layer of everyday trust to the picture. One reviewer notes that their mom works at Highland Oaks and speaks highly of the place, reinforcing the idea that the staff's own convictions and pride in their work translate into the care residents receive. Taken together, these testimonials paint a portrait of Highland Oaks as a nurturing, respectful, and meticulously cared-for community - one that many families would choose again for their loved ones and recommend to others seeking a compassionate home for senior care.

Places of Worship

• Harvest Bible Chapel (0.3 miles)
• St John Neumann Catholic Church (9.7 miles)

Hospitals

• Sherman Immediate Care (0.7 miles)
• Advocate Sherman Hospital (1.5 miles)
• AMITA Health Saint Joseph Hospital Elgin (1.5 miles)
• Sherman Hospital Immediate Care (8 miles)

Physicians

• Derick Dermatology (1.6 miles)
• Ghani M T MD (1.9 miles)
• Dr.Ehsan Family Practice (3.6 miles)
• Next Generation Pediatrics (4.3 miles)
• Pediatric Care Associates (7.2 miles)
• Fox Valley Internal Medicine (7.2 miles)
• Midwest Plastic Surgery Specialists (7.2 miles)

Restaurants

• Old Republic Kitchen + Bar (1.7 miles)
• McDonald's (1.8 miles)
• McDonald's (2 miles)
• Chipotle Mexican Grill (3 miles)
• Portillo's Hot Dogs (3.2 miles)
• Chick-Fil-A (3.3 miles)
• Pub 72 (3.8 miles)

Pharmacies

• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.2 miles)
• Walgreens (4.4 miles)
• Walgreens (4.5 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (7.6 miles)
• Starbucks (7.7 miles)
• Panera Bread (8.2 miles)
• Starbucks (8.4 miles)
• Daily Projects (8.5 miles)
• Starbucks (8.9 miles)

Parks

• The Park (2.9 miles)
• Cambridge Lakes Park Parkside (5.4 miles)
• Lions Park East Dundee (5.4 miles)
• Winding Trails Basin (6.7 miles)
• Spella Park (7.6 miles)
• Towne Park (8.4 miles)
• Deicke Park (8.7 miles)