For more information about senior living options: (866) 208-4318
4.5 from 63 reviews
5 stars
49
4 stars
8
3 stars
0
2 stars
2
1 stars
4
Overall Review of Citadel Care Center-Elgin
common26 reviews mention this
Compassionate, responsive care stands out
Residents and families frequently describe the staff as compassionate, friendly, and responsive to needs.
Across many reviews, people say caregivers are kind, attentive, and quick to help—especially nurses and CNAs. Several reviewers also mention staff communicate well with families and help residents feel comfortable, including during visits. A few reviews note that care can vary by shift and describe neglect of basic needs, so it’s worth asking about staffing coverage and consistency.
caveat11 reviews mention this
Cleanliness and odors are mixed
Some reviews praise cleanliness and pleasant smells, while others describe troubling sanitation and odor issues.
A number of reviewers say the facility is clean and does not have offensive odors, with a few also calling out a pleasant-smelling environment. Others describe concerns like dirty or sticky floors on certain areas, stronger bad odors on weekends, and reports of unsanitary conditions. There are also mixed comments about rooms on different floors, suggesting conditions may not be consistent throughout the building.
common10 reviews mention this
Activities help residents stay engaged
Residents benefit from regular activities and social options, including plans led by the activity team.
Many reviews highlight that residents have enjoyable, varied activities, and they specifically call out the activity director’s efforts. Families describe residents making friends, staying entertained, and participating in programs like Bible study and card games. One negative review argues there are not enough activities, so activity levels may feel different depending on what a specific resident needs or prefers.
differentiator2 reviews mention this
Security check-in adds peace of mind
Visitors describe a check-in process and photo pass that helps them feel safer.
At least one reviewer describes security as a key strength, including check-in through a photo process and a printed visitor pass. Another review mentions feeling safe upon entry, supported by the building’s security when they arrived. Together, this points to a more controlled visitor experience rather than open access.
common2 reviews mention this
Care includes skilled nursing support
It’s positioned as a skilled nursing facility with assistance for daily care and medical needs.
The community is described as providing skilled nursing facility care, and several reviews reference nurses and CNAs supporting therapy and daily needs. In contrast, a smaller set of reviews raises concerns about inconsistent basic care such as changing diapers, particularly on evenings or weekends. If daily assistance needs are a priority, these differing experiences are worth discussing directly during a visit.
common2 reviews mention this
Nearby medical and everyday stops
The area includes nearby clinics, pharmacies, and hospitals for convenience.
Reviews mention visits and ongoing medical support, and the location list shows practical nearby options. There are nearby physician and hospital choices, plus pharmacies and everyday destinations for errands. This can make it easier to coordinate appointments and pickup needs during visits.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
88 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago O'Hare International (20 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Dr.Ehsan Family Practice (1.1 miles)
Next Generation Pediatrics (3 miles)
Ghani M T MD (3 miles)
Derick Dermatology (4 miles)
Barrington Orthopedics (5.8 miles)
Alexian Doctors Building 2 (7.5 miles)
Tyler Medical Services (8.1 miles)
Pharmacies
CVS Pharmacy (1.1 miles)
Walgreens (1.6 miles)
Walgreens (1.8 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.9 miles)
Walgreens (3 miles)
Walgreens (4.7 miles)
Restaurants
McDonald's (1.5 miles)
Old Republic Kitchen + Bar (2.7 miles)
McDonald's (2.8 miles)
Portillo's Hot Dogs (3.2 miles)
Chick-Fil-A (3.3 miles)
Chipotle Mexican Grill (5.1 miles)
McDonald's (5.5 miles)
Hospitals
AMITA Health Saint Joseph Hospital Elgin (2.1 miles)
Sherman Immediate Care (2.9 miles)
Advocate Sherman Hospital (3.6 miles)
St Alexius Medical Center (7.3 miles)
Alexian Brothers Women and Children's Hospital (7.6 miles)
Ascension Alexian Brothers - Behavioral Health Hospital (7.7 miles)
Citadel Care Center-Elgin on seniors.fyi includes 5 photos including images showing interior, healthcare, gym, exercise equipment, fitness, rehabilitation, windows, decor, and more.
Nearby Communities
Atrium at Oak Crest Residence
Elgin, IL
4.4 from 45 reviews
$4,200 to $6,000 / month
Attentive staff in a home-like, clean setting with chef-prepared meals.
Westwind Tower
Elgin, IL
3.5 from 19 reviews
Convenient access to cafes, parks, pharmacies, hospitals, restaurants, and places of worship nearby.
Healthcare Plus Team Elgin
Elgin, IL
5 from 43 reviews
Convenient access to cafes, parks, pharmacies, physicians, restaurants, and hospitals.
Heritage Health Elgin
Elgin, IL
4.6 from 92 reviews
Caring, well-trained staff with timely physical/occupational therapy and a clean, welcoming environment.
Wayne Retirement Villa
Elgin, IL
4.6 from 117 reviews
Excellent access to parks, pharmacies, doctors, hospitals, dining, and places of worship nearby.
Sunset Haven
Elgin, IL
4.3 from 6 reviews
$4,364 / month
High-quality, compassionate care in a warm, homelike setting.
Fox River Horizon
Elgin, IL
4.7 from 15 reviews
$1,035 / month
Friendly, helpful staff with an active community and shuttle service.
Westbrook Senior Living
Streamwood, IL
4.7 from 103 reviews
$2,720 to $4,280 / month
Clean, welcoming atmosphere with attentive staff and a wide range of activities and care options.
Clare Oaks
Bartlett, IL
4.4 from 114 reviews
Beautiful facility with attentive daytime staff, strong therapy services, and engaging activities.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
Exercise Equipment, Gym, Rehabilitation, and Fitness
Healthcare
Hallway and Reception
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
88 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago O'Hare International (20 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Attentive staff in a home-like, clean setting with chef-prepared meals.
Comprehensive Guide to Qualifying for Home Health Care Services
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
