Talk to an advisor (866) 208-4318

Heritage Health Elgin

Heritage Health Elgin is a nursing home community in Elgin, IL.

Information last verified:

Heritage Health Elgin

Save

  • Interior

    A cozy bedroom with wooden furniture including a wardrobe, nightstand, and lamp by the window.

  • Decor

    An empty dining area with several tables and chairs, decorated with some wall art.

  • Living Room

    A cozy living room with elegant furniture and large windows.

  • Building

    A peaceful courtyard with vibrant flowers and outdoor seating.

  • Architecture

    A well-maintained building with a brick exterior featuring an inviting entrance adorned with hanging flowers and columns.

  • Trees

    A row of suburban houses with a well-kept lawn and trees lining a residential street.

  • Windows

    A cozy room featuring wooden furniture, including a wardrobe and nightstand with a lamp near a window.

  • Dining

    An empty dining room with several tables and chairs arranged neatly.

355 Raymond Street, Elgin, IL 60120

For more information about senior living options: (866) 208-4318

4.6 from 92 reviews
5 stars
77
4 stars
6
3 stars
2
2 stars
2
1 stars
5

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2018

Add this award to your website

Overall Review of Heritage Health Elgin

common 14 reviews mention this

Care team feels truly attentive

Residents and families describe a care team that is consistently attentive and responsive to needs.

Many reviewers say nurses, CNAs, and other staff treat residents with kindness and respect while staying engaged in day-to-day care. Several families also mention prompt help when questions come up and regular communication back to loved ones, including updates about changes in condition. A few reviews specifically connect that attentiveness to smoother transitions during skilled nursing and therapy, and a calmer experience for families.

common 12 reviews mention this

Cleanliness and odor stand out

Cleanliness is a frequent point of praise, including comments about how the building smells.

Multiple reviews describe the facility as clean and well maintained, with language about avoiding strong “nursing home” odors. Reviewers also mention residents looking clean and cared for, not only the public areas. While most comments are positive, at least one reviewer gives a negative cleanliness/odor experience, so impressions are not perfectly consistent.

differentiator 6 reviews mention this

Rehab and therapies are valued

Rehabilitation therapy is repeatedly described as a strong part of the skilled nursing experience.

Several residents received therapy after hospital stays or injuries, and families highlight physical and occupational therapy as helpful and well delivered. Reviewers also describe the therapy and nursing teams working together during recovery, rather than treating rehab as separate from overall care. This aligns with the community’s skilled nursing focus and its day-to-day care services.

common 7 reviews mention this

Communication with families matters

Families describe regular, helpful communication about resident care and changes.

A number of reviewers mention that staff call with updates, answer questions, and keep families informed about care plan items and medication changes. Some reviews emphasize that communication helped during periods when families could not visit as much. A smaller number of accounts note breakdowns in communication during critical moments, including delayed updates, so this varies by experience.

caveat 2 reviews mention this

Food quality is mixed

Food quality is a mixed point, with at least some residents finding it needs improvement.

At least one reviewer calls out that food could use improvement, while other families mention good food or better dining experiences as part of daily life. Overall, dining feedback does not appear uniformly strong compared with staffing and cleanliness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 94 resident community capacity 94 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (19 miles away) Chicago O'Hare International (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)
  • Walgreens (4.8 miles)

Physicians

  • Dr.Ehsan Family Practice (1.2 miles)
  • Next Generation Pediatrics (3.3 miles)
  • Ghani M T MD (3.5 miles)
  • Derick Dermatology (4.5 miles)
  • Barrington Orthopedics (5.3 miles)
  • Alexian Doctors Building 2 (7 miles)
  • Tyler Medical Services (8 miles)

Restaurants

  • McDonald's (2.1 miles)
  • Old Republic Kitchen + Bar (3.3 miles)
  • McDonald's (3.3 miles)
  • Portillo's Hot Dogs (3.6 miles)
  • Chick-Fil-A (3.7 miles)
  • McDonald's (5 miles)
  • Chipotle Mexican Grill (5.6 miles)

Hospitals

  • AMITA Health Saint Joseph Hospital Elgin (2.7 miles)
  • Sherman Immediate Care (3.5 miles)
  • Advocate Sherman Hospital (4 miles)
  • St Alexius Medical Center (6.8 miles)
  • Alexian Brothers Women and Children's Hospital (7 miles)
  • Ascension Alexian Brothers - Behavioral Health Hospital (7.2 miles)
  • Sherman Hospital Immediate Care (10.1 miles)

Parks

  • The Park (2.9 miles)
  • Winding Trails Basin (3.3 miles)
  • Lions Park East Dundee (5.1 miles)
  • Bartlett Park (5.1 miles)
  • Sheffield Park (7.5 miles)
  • Pottawatomie Park (7.9 miles)
  • Fabbrini Park (8.6 miles)

Cafes

  • Starbucks (3.7 miles)
  • Starbucks (5.4 miles)
  • Starbucks (6.7 miles)
  • Starbucks (9 miles)
  • Starbucks (9.7 miles)

Places of Worship

  • Harvest Bible Chapel (4 miles)
  • St John Neumann Catholic Church (7.4 miles)
  • Calvary Community Church (8 miles)
  • Willow Creek Community Church (8.3 miles)
  • St Hubert Church (9.6 miles)

Theaters

  • AMC South Barrington 24 (7 miles)

Transportation

  • Metra (7 miles)
  • Metra (8.4 miles)

Frequently Asked Questions

Where is Heritage Health Elgin?
What photos are available for Heritage Health Elgin in Elgin, Illinois?

Nearby Communities

  • Wayne Retirement Villa

    Wayne Retirement Villa

    Elgin, IL

    4.6 from 117 reviews
     

    pro Excellent access to parks, pharmacies, doctors, hospitals, dining, and places of worship nearby.

  • Atrium at Oak Crest Residence

    Atrium at Oak Crest Residence

    Elgin, IL

    4.4 from 45 reviews
    $4,200 to $6,000 / month

    pro Attentive staff in a home-like, clean setting with chef-prepared meals.

  • Citadel Care Center-Elgin

    Citadel Care Center-Elgin

    Elgin, IL

    4.5 from 63 reviews
     

    pro Attentive staff, effective physical therapy, and a clean, pleasant environment.

  • Westwind Tower

    Westwind Tower

    Elgin, IL

    3.5 from 19 reviews
     

    pro Convenient access to cafes, parks, pharmacies, hospitals, restaurants, and places of worship nearby.

  • Healthcare Plus Team Elgin

    Healthcare Plus Team Elgin

    Elgin, IL

    5 from 43 reviews
     

    pro Convenient access to cafes, parks, pharmacies, physicians, restaurants, and hospitals.

  • Sherman Home Care Partners

    Sherman Home Care Partners

    Elgin, IL

    5 from 13 reviews
     

    pro Excellent access to nearby amenities and healthcare.

  • Fox River Horizon

    Fox River Horizon

    Elgin, IL

    4.7 from 15 reviews
    $1,035 / month

    pro Friendly, helpful staff with an active community and shuttle service.

  • Westbrook Senior Living

    Westbrook Senior Living

    Streamwood, IL

    4.7 from 103 reviews
    $2,720 to $4,280 / month

    pro Clean, welcoming atmosphere with attentive staff and a wide range of activities and care options.

  • Clare Oaks

    Clare Oaks

    Bartlett, IL

    4.4 from 114 reviews
     

    pro Beautiful facility with attentive daytime staff, strong therapy services, and engaging activities.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • uber for seniorsSeniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

    Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.

  • who qualifies for home health care servicesComprehensive Guide to Qualifying for Home Health Care Services

    The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.

  • what is elder abusePowerful Realities of Elder Abuse and the Most Effective Ways to Report It

    Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.