Heritage Health Dwight
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300 East Mazon Avenue, Dwight, IL 60420
For more information about senior living options: (844) 490-3973
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The activities department deserves 10 stars for keeping residents busy with lots of great activities and outings. The nursing staff continued to be amazing and caring until the end. The staff at Arc has been really wonderful to residents and their families. RN Allie, Annie, and Cindy, and CNAs Linda and Samantha are amazing. Lisa, the activities director, started a book club with the Dwight Library for the residents. The nurses, therapists, and CNAs are wonderful and treat residents with patience and compassion. The Arc of Dwight is praised for its cleanliness and odor-free environment. The activity department is one of the best, with high attendance and lots of variety. Anna is described as amazing, forthright and honest with the care provided; an angel. The wound care and physical therapy are high quality and beneficial. The staff are attentive and accommodating to residents' needs and wishes. Families express heartfelt gratitude for the phenomenal care and second-to-none service.
The kitchen has declined from fabulous to mediocre, not meeting the 5-star standard. The nutrition department's meal process is chaotic, with long waits and high-sodium options that worsened health conditions. There are large potholes in the parking lot, signaling poor upkeep. Chairs in patient rooms are flimsy and could break under weight. There are sanitation concerns that could risk a Covid outbreak due to improper room-to-room patient switching. The office manager is described as running the facility like a dictator, with staff treated as second-class citizens. There are allegations of racism and lack of diversity among the staff.The Arc at Dwight (formerly Heritage Health of Dwight, later becoming part of Arcadia) comes across in these impressions as a warm, well-run place that many families feel good about, even as they recognize there are areas that could be improved. Across multiple accounts, the facility is praised for its cleanliness, its homelike atmosphere, and the dedication of the staff. Families notice a large, inviting gathering room with a fireplace, and they repeatedly describe the environment as clean and odor-free, something they say reflects pride and a stable, attentive team behind the scenes. In short, the setting and the people left a strong, positive impression for most residents and their loved ones.
Care and compassion are consistently highlighted as the strongest strengths. Numerous reviewers single out the nursing and caregiving teams for their attentiveness, patience, and genuine care. Names appear repeatedly: registered nurses such as Allie, Annie, and Cindy, and CNAs like Linda and Samantha are called out for going above and beyond. One family described the nursing staff as amazing and caring until the very end, sharing a heartfelt update about their mother's passing and expressing lifelong gratitude. The sentiment across these notes is that the caregivers are reliable, compassionate, and steady, delivering 24/7 support that many families depend on during difficult health journeys. The staff's ability to form trusting relationships with both residents and their families is a recurring and deeply felt theme.
The activities program stands out as a standout feature, often described as "amazing" or even deserving of "10 stars." Lisa, the activities director, is frequently credited with creating meaningful engagement opportunities, such as starting a book club in collaboration with the Dwight Library to suit residents' interests. Families consistently remark on the energy and variety of programming, the high attendance at activities, and the sense that residents are not simply cared for but kept intellectually and socially active. The activity staff are portrayed as being responsive to residents' preferences, planning events that foster a sense of community and purpose, and workplaces where the social and emotional well-being of residents is clearly prioritized.
Rehabilitation, therapy, and specialized medical care receive strong praise as well. Several reviews note that the therapy teams are effective and that wound care and rehabilitation have produced real benefits. A caregiver shared that wound care and therapy helped someone move from a bleak prognosis toward a more hopeful path for recovery, illustrating how skilled therapy can make a tangible difference in daily life. Families also emphasize the long-term, consistently high level of professional care from nurses, therapists, and aides, with gratitude extended to those who coordinate treatment plans and support families through challenging health events. This consistency and expertise is a key reason many families feel comfortable entrusting loved ones to this facility.
Nutrition and meal service emerge as the most significant area of contention in these accounts. While some praise the kitchen's former performance and note periods when meals were enjoyable, the recurring criticism centers on a chaotic meal process, especially tied to a ticket system that can lead to 30-60 minute waits for food. Dietary concerns are also raised, particularly for residents with cardiac or no-salt-added diets, pointing to high-sodium offerings such as biscuits and gravy, turkey sausage, chili dogs, and meatball sandwiches. Several reviewers urge improvements in meal pacing and menu options to align with medical dietary needs, signaling that the kitchen remains an important lever for overall resident satisfaction and health.
There are a few practical and governance-related notes that appear across reviews, underscoring opportunities for improvement. For new admissions, there was an initial delay and some confusion around medication orders following a recent change in meds; thankfully, these issues were resolved quickly, but they highlight how critical accurate, timely medication management is in this setting. A reviewer who had experience with the cafeteria and dining logistics suggested more physician visits and more flavorful food, recognizing the challenging balance between dietary restrictions and taste. There are also occasional comments about facility upkeep, such as potholes in the parking lot, and chairs used by residents in rooms that may not be ideal in design or durability. A strongly negative post described concerns about sanitation and staff treatment, with accusations of mishandling infection control and internal tensions; while these reflect a dissenting perspective, they underscore the importance of ongoing attention to safety, staffing culture, and translational practices in crisis moments.
Personal journeys shared in these notes reinforce the human impact of the care provided. One heartfelt entry details the 1/13/25 update, in which a family member describes their mother's passing after a period of 24/7 care and enduring compassion from the nursing staff "until the end." The gratitude expressed is a powerful reminder of how a facility's daily actions - quiet kindness, dignity in care, and steadfast presence - can shape families' memories during the toughest times. Others recount similar affection for the staff's reliability, continuity, and willingness to accommodate families' needs, whether through private events or flexible visitations, underscoring a culture that prioritizes trust, communication, and respect.
In essence, Arc at Dwight offers a portrait of a facility that many families come to depend on for high-quality nursing care, strong medical and rehabilitative services, and a vibrant, engaging activities program. The community remains deeply grateful for the consistent dedication of nurses, therapists, aides, and activities staff who keep residents safe, engaged, and supported. While nutrition and meal logistics represent the clearest area of concern - calling for more streamlined dining operations and alignment with individual dietary requirements - the overall tone across reviews is one of trust, appreciation, and a willingness to work through challenges together. For families seeking a place with caring staff, a clean and home-like environment, and robust activity and therapy programs, Arc at Dwight presents itself as a compassionate and capable option with strong, positive relationships between residents, families, and caregivers.
92 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Health Dwight is a vibrant and welcoming assisted living community located in Dwight, IL. Our community offers a range of amenities and care services designed to enhance the quality of life for our residents.
For those looking to stay active and engaged, we provide various amenities including a beauty salon, gaming room, fitness room, small library, and outdoor space. Residents can enjoy socializing with their neighbors or indulge in personal hobbies within our beautifully furnished community spaces. Our computer center and Wi-Fi/high-speed internet access further enable residents to stay connected with loved ones or pursue personal interests online.
Delicious meals are served daily in our dining room, offering restaurant-style dining experiences. We accommodate special dietary restrictions to ensure that all residents can enjoy nutritious and satisfying meals. Additionally, assistance with diabetes diet management is available for those who require it.
Our dedicated care staff is available 24/7 to provide support and assistance with activities of daily living. This includes help with bathing, dressing, transfers, medication management, meal preparation and service, as well as assistance with maintaining mental wellness. We also offer transportation arrangement services to fulfill non-medical needs as well as scheduled transportation to doctors' appointments.
At Heritage Health Dwight, we understand the importance of maintaining an active social life. That's why we organize various activities throughout the week including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services ensure that residents have access to anything they may need during their time here.
With parks, pharmacies, physicians' offices, restaurants, places of worship and hospitals in close proximity to our community, residents have easy access to essential services and amenities just around the corner.
Choose Heritage Health Dwight for a warm and supportive assisted living community where your loved one will receive personalized care while enjoying an engaging lifestyle.
Heritage Health Dwight is located at 300 East Mazon Avenue, Dwight, IL 60420 in Livingston County, Illinois
Heritage Health Dwight on seniors.fyi includes 3 photos including images showing salon, exercise equipment, physical therapy, bedroom, healthcare, interior, rehabilitation, therapy room, and more.
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