Woodbridge Nursing Pavilion in Chicago, IL

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Woodbridge Nursing Pavilion

Woodbridge Nursing Pavilion in Chicago, IL

2242 North Kedzie, Chicago, IL 60647

For more information about senior living options: (844) 490-3973

3.2 from 66 reviews
5 stars
33
4 stars
3
3 stars
3
2 stars
0
1 stars
27

Skilled Nursing Facility

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    Overall Review of Woodbridge Nursing Pavilion

    Pros

    • pro The facility has a great environment and very helpful staff.
    • pro The care provided is among the best in town.
    • pro The staff are bilingual and compassionate, meeting all the needs of loved ones.
    • pro Nurse Delgado is very compassionate at his job.
    • pro The facility is considered the best in Chicago and offers memory care on the fourth floor with bilingual staff.
    • pro It provides excellent skilled nursing services and has a dynamic, diverse nursing team.
    • pro The nurse director is highly understandable and makes the process smooth for residents.

    Cons

    • pro The rooms are dirty, the air conditioning is broken and dirty, there is a bad smell, and nurses are seen sleeping.
    • pro Residents have been abused and neglected there, with bruises on their bodies and care that caused injuries.
    • pro The CNAs are lazy, unprofessional, and abusive.
    • pro The place smells horrible and is unsanitary, with mop water being reused on all floors.
    • pro The food is awful and there is not enough nutrition, leaving residents hungry.
    • pro The facility is understaffed and the staff are often rude and unhelpful.
    • pro There are numerous state complaints and low inspection scores, indicating serious quality issues.

    Review

    Woodbridge Nursing Pavilion in Chicago is best suited for families that need memory-care and rehabilitation options within a bilingual, culturally attuned setting, and who can accept an active, hands-on oversight role. The facility's strongest recent signals are in its memory-care capacity on the fourth floor and a nursing team that many families describe as compassionate and professionally skilled when it is functioning well. For those who prioritize language-accessible communication and a community that understands Spanish-speaking loved ones, this campus can feel more approachable than some peers. It is not a one-size-fits-all choice, but for care teams that insist on proximity, familiarity, and a facility that supports targeted rehabilitation, Woodbridge may be worth a closer look.

    Acknowledging that strong fit exists for certain families, there is a clear warning to consider alternatives for others. The most persistent cautions center on cleanliness, maintenance, and safety. Multiple reviews describe dirty rooms, persistent odors, and inadequate housekeeping, paired with reports of unresponsive or overburdened staff, including allegations of neglect and even abuse. Understaffing, inconsistent care, and complaints about room changes or poor nutrition further tilt the risk-reward balance toward caution. Families with a low tolerance for risk - especially those needing reliable, spotless environments, strict adherence to care protocols, and unwavering safety monitoring - should actively compare other options with stronger regulatory track records and transparent inspection histories.

    The most persuasive pro-to-con dynamic hinges on the facility's core strengths offsetting its most troubling shortcomings. The positive notes - bilingual staff, compassionate caregivers, and a capacity to address daily living and medical needs - do translate into meaningful benefits when care teams are fully staffed and well-supervised. For residents with memory-care needs, the 4th-floor environment and dedicated nursing teams can deliver meaningful, specialized support. Rehabilitation services are praised by some families as effective, and when interactions with staff are consistently respectful, these factors can provide genuine progress. Yet the standout negatives - systemic cleanliness issues, safety incidents, and confronting feedback about administration and communication - often overshadow these benefits and erode trust for families considering long-term placement.

    Stories on the ground are deeply polarized. Some families report exceptional, even life-changing care; others describe a hostile atmosphere, frequent incidents, and a revolving door of complaints that never seem to reach durable solutions. There are accounts of positive experiences with specific individuals, from compassionate nurses to a director who helps families navigate the process, alongside louder, more painful narratives of ulcers, dehydration, feeding- and mobility-related concerns, and logistical missteps by drivers and front-desk staff. The disparity suggests that operations may be uneven by shift, floor, or manager, rather than a single, consistent standard across the campus. In such a landscape, the decision hinges on risk tolerance and the ability to perform ongoing oversight.

    Visiting and due diligence emerge as non-negotiables. Prospective families should request current inspection reports and any recent corrective-action plans, tour each floor (including memory-care areas), observe hygiene practices, and interview frontline staff about be yon shifts, nurse-to-patient ratios, and how emergencies are escalated. Ask to meet the social services leader and the nurse director, and probe into incidents of falls, wounds, or feeding difficulties, along with how dining and nutrition are managed for residents who require special diets. Clarify transportation practices and road safety, given mixed reviews about ambulances and parking. In short, Woodbridge Nursing Pavilion is not a blanket endorsement; it is a facility that can work for the right family under vigilant, proactive management, but it is not a safe default for every circumstance.

    Ultimately, the decision rests on weighing the potential for genuinely responsive, bilingual, memory-care-focused care against a history of significant sanitation and safety concerns. For households that can maintain a rigorous visiting schedule, demand high standards, and push for accountability, Woodbridge can serve as a viable option - especially for those who value community language compatibility and rehabilitative potential. For families prioritizing spotless environments, consistent staffing, and unambiguous safety, alternatives with stronger day-to-day reliability should be pursued. This is a facility that demands discipline, scrutiny, and ongoing advocacy to translate its strengths into reliable, everyday care.

    Features

    Housing

    • 222 resident community capacity 222 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago Midway (10 miles away) Chicago Midway (10 miles away)
    • Chicago O'Hare International (11 miles away) Chicago O'Hare International (11 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Woodbridge Nursing Pavilion in Chicago, IL is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    Residents can enjoy the convenience of on-site beauty salon services to maintain their personal grooming needs. They can also stay entertained with cable or satellite TV in their fully furnished apartments. The community operated transportation provides easy access to nearby destinations for shopping, appointments, and outings.

    For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet available. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated to ensure each resident's dietary needs are met.

    Woodbridge Nursing Pavilion also offers various recreational options for residents to engage in physical fitness activities or relaxation. There is a fitness room and gaming room available for exercise and entertainment purposes. The outdoor space and garden provide a peaceful environment for residents to enjoy nature.

    The care services provided at Woodbridge Nursing Pavilion include 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their medications timely and accurately.

    Mental wellness programs are offered to support the emotional well-being of residents. Additionally, transportation arrangements are made for non-medical purposes as well as for doctors' appointments when needed.

    With numerous nearby amenities such as cafes, parks, pharmacies, restaurants, hospitals, theaters, and transportation options, Woodbridge Nursing Pavilion provides a convenient location for residents' daily needs and recreational activities.

    Overall, Woodbridge Nursing Pavilion strives to create a comfortable and vibrant assisted living community where residents can receive personalized care while enjoying an active and fulfilling lifestyle.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.3 miles)
    • Walgreens (0.3 miles)
    • Walgreens (0.8 miles)
    • Walgreens (1 miles)
    • Walgreens (1.2 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.3 miles)

    Parks

    • Logan Boulevard (0.3 miles)
    • Palmer Square Park (0.3 miles)
    • Unity Playlot Park (0.5 miles)
    • Bloomingdale Trail — The 606 (0.8 miles)
    • The 606 — Western Terminus (0.9 miles)
    • Humboldt Park (1.2 miles)
    • Churchill Field Park (1.7 miles)

    Restaurants

    • Parson's Chicken & Fish (0.5 miles)
    • Longman & Eagle (0.5 miles)
    • Chick-Fil-A (1.6 miles)
    • Big Star (1.8 miles)
    • McDonald's (2.1 miles)
    • Will's Northwoods Inn (2.7 miles)
    • Culver's (3.1 miles)

    Cafes

    • Starbucks (1.3 miles)
    • Starbucks (1.8 miles)
    • Starbucks (2 miles)
    • Starbucks (3.1 miles)
    • Starbucks (3.9 miles)

    Theaters

    • Regal Webster Place (2.2 miles)

    Transportation

    • CTA - Fullerton (2.8 miles)
    • CTA - Belmont (3 miles)
    • Cta (3.3 miles)
    • Cta (3.3 miles)
    • CTA - Kedzie-Homan (3.3 miles)
    • Cta (3.9 miles)

    Hospitals

    • Advocate Illinois Masonic Medical Center (3 miles)
    • Swedish Covenant Hospital Cancer Care (3.7 miles)
    • John H Stroger Jr Hospital (3.9 miles)
    • Rush University Medical Center (3.9 miles)
    • University of Illinois Hospital & Health Sciences System (4.1 miles)

    Physicians

    • University of Illinois Mile Square Health Center: Near West Side (3.1 miles)
    • Lincoln Park Dental Specialists (3.7 miles)

    Frequently Asked Questions

    Where is Woodbridge Nursing Pavilion?

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