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3.6 from 86 reviews
5 stars
52
4 stars
3
3 stars
3
2 stars
0
1 stars
28
Overall Review of Woodbridge Nursing Pavilion
common
Staff support is a mixed bag
Residents and families describe both very supportive care and, in some cases, deeply frustrating experiences with staff.
Many reviewers say the staff is professional, attentive, and genuinely caring, including specific mentions of nursing, social work, housekeeping, and activities support. Several families also talk about guidance and responsiveness during transitions and rehab. At the same time, other reviews raise serious concerns about neglect, rudeness, and staff not showing up or not addressing issues.
differentiator
Bilingual communication is cited often
Communication support in more than one language is repeatedly mentioned by families.
A number of reviews highlight bilingual staff and specifically note Spanish-speaking support as helpful for residents and family members. That shows up in praise for staff interactions and in comments about how the community’s Spanish-speaking environment reduced anxiety. There are also a few negative reviews that complain some nursing or CNA staff do not speak English well, so experiences can vary.
caveat
Rooms and cleanliness draw complaints
Some reviews describe cleanliness and odor problems in common areas and rooms.
Several negative reviews focus on unsanitary conditions, including mentions of dirty rooms, bad smells, and hygiene concerns. Others add details about damaged or poorly maintained items like air conditioning and bathrooms. The same community also receives reviews that say it is clean and well-kept, but the criticism is frequent enough to stand out.
common
Rehab and nursing support
Reviews frequently reference rehab progress and skilled nursing care.
Some reviewers describe skilled nursing and rehab in positive terms, including therapy and improvement after short-term stays. Others thank nurses, social workers, and care teams for day-to-day assistance needs. Still, a separate set of reviews report severe safety and care concerns, including problems with wound care and transfers.
common
Meal planning is mentioned
Dining and diet restrictions come up in both praise and criticism.
The community offers diabetes-diet and special-diet support, and reviewers reference meals as part of overall care. Some negative reviews complain about food quality and nutrition, while at least a few positive comments focus on residents eating better and receiving proper support. Experiences therefore appear mixed depending on the resident’s needs and expectations.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
222 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago Midway (10 miles away)
Chicago O'Hare International (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.3 miles)
Walgreens (0.3 miles)
Walgreens (0.8 miles)
Walgreens (1 miles)
Walgreens (1.2 miles)
CVS Pharmacy (1.3 miles)
Walgreens (1.3 miles)
Parks
Logan Boulevard (0.3 miles)
Palmer Square Park (0.3 miles)
Unity Playlot Park (0.5 miles)
Bloomingdale Trail — The 606 (0.8 miles)
The 606 — Western Terminus (0.9 miles)
Humboldt Park (1.2 miles)
Churchill Field Park (1.7 miles)
Restaurants
Parson's Chicken & Fish (0.5 miles)
Longman & Eagle (0.5 miles)
Chick-Fil-A (1.6 miles)
Big Star (1.8 miles)
McDonald's (2.1 miles)
Will's Northwoods Inn (2.7 miles)
Culver's (3.1 miles)
Cafes
Starbucks (1.3 miles)
Starbucks (1.8 miles)
Starbucks (2 miles)
Starbucks (3.1 miles)
Starbucks (3.9 miles)
Theaters
Regal Webster Place (2.2 miles)
Transportation
CTA - Fullerton (2.8 miles)
CTA - Belmont (3 miles)
Cta (3.3 miles)
Cta (3.3 miles)
CTA - Kedzie-Homan (3.3 miles)
Cta (3.9 miles)
Hospitals
Advocate Illinois Masonic Medical Center (3 miles)
Swedish Covenant Hospital Cancer Care (3.7 miles)
John H Stroger Jr Hospital (3.9 miles)
Rush University Medical Center (3.9 miles)
University of Illinois Hospital & Health Sciences System (4.1 miles)
Physicians
University of Illinois Mile Square Health Center: Near West Side (3.1 miles)
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