Center Home Hispanic Elderly
Save1401 North California, Chicago, IL 60622
For more information about senior living options: (844) 490-3973
The majority of the staff are good, caring people. The staff's kindness to residents and other elderly is appreciated. The facility makes up for its older amenities with care. The facility specializes in serving Hispanic elderly residents with Spanish-speaking staff. Staff work hard to create the best possible experience for residents. It is a nice, clean place that respects the residents very much.
The elevator has been broken and out of service for months, described as dangerous and a result of management's reluctance to fix it. The staff are described as horrible and unprofessional, with little to no communication between them. Customer service is very poor; phones are never answered and messages, voicemails, and emails go unanswered. Administrators are unresponsive; Sonia, the administrator, has not reached out to the reviewer. The facility is old and uncomfortable, lacking basic amenities such as chairs in the dining areas. Overnight care is described as poor, with residents receiving insufficient attention and supplies (e.g., diapers). Nursing staff are accused of delaying or missing medications and showing a lack of focus on patient care. The place is called a major disappointment and an insult to Latino elderly, with strong warnings not to trust or invest in it.Across multiple visits and firsthand accounts, this nursing facility comes across as a place where moments of genuine kindness and professional care sit beside troubling lapses in operations, communication, and respect. The stories reveal a spectrum: some residents and families praise the staff for their compassion and dedication, while others describe neglect, slow responses from administration, and conditions that raise serious safety concerns. A recurring thread is the tension between personal warmth from many caregivers and the sense that larger systemic issues - underfunding, aging infrastructure, and management decisions - undermine the quality of care.
Several reviewers praise the human side of the operation. They note that the majority of the staff are good, caring, and patient with elderly residents, including loved ones who require extra attention. Some speak highly of individual caregivers and note that staff members go out of their way to show kindness, not only to the reviewer's family member but to other residents as well. One reviewer even describes a recent, positive personal experience where staff treated them with respect and professionalism, and another highlights that the facility "specializes in Hispanics" with Spanish-speaking staff who are focused on creating the best possible experience for their relatives. In these accounts, the care ethic shines through despite the facility's age and imperfect amenities.
Yet the other side of the picture is equally forceful and often heartbreaking. Several reviewers complain about chronic miscommunication and a lack of responsiveness from the administration. One person laments that the phone lines never seem to get answered, voicemails and emails go unreturned, and the administrator - in one case, a person named Sonia - has not reached out as promised. This lack of follow-through makes families feel disconnected from their loved ones' daily lives, fueling anxiety and distrust. The sense is that when problems arise, there is a gap between the people who care for residents and the people who hold the purse strings or set policy.
A particularly jarring set of complaints centers on care logistics and safety. Reviewers describe troubling delays in essential services: a patient's medications not being administered on time, or at all, which can have serious health consequences, including dangerous fluctuations in medications like blood thinners. In one or two accounts, the facility's aging infrastructure - an older building with limited amenities, dining rooms lacking chairs, and an elevator that has remained out of service for months - creates real safety and comfort issues. The frustration is compounded by claims that management is budget-conscious at the expense of essential repairs and staffing, with some staff members allegedly told privately that the elevator's malfunction is a result of cost-cutting rather than technical inability. The situation is worsened by reports of delayed or inadequate catering to urgent needs, such as a morgue arrival that took hours to dispatch a response, or translators who are perceived as ineffective in critical moments.
In one extended perspective, a reviewer recalls a rehab stay in 2014 that was described as horrific in several dimensions. The patient reportedly did not receive timely medications, and clothes were misplaced after a move prompted by a bedbug infestation. The same narrative underscores a broader pattern: staff can be condescending or rude, with some nurses distracted by payroll and vacation logistics rather than focused on patient care. This account also casts a troubling light on the facility's ability to manage routine disruptions and emergencies, painting a picture of a system under strain rather than a unified, well-functioning team.
Personal anecdotes about family members' experiences add more color to the portrait. One reviewer, whose mother was at the facility for rehabilitation after knee surgery, notes concerns about her mother's clothes not being changed since December, despite regular FaceTime interactions. Another reflects pride in the facility's ongoing care in some days, while recognizing the risk and discomfort caused by older infrastructure and inconsistent care practices. There are also charged, pointed criticisms about the facility's impact on Latino families, with some reviewers labeling the place a major disappointment and even an insult to Latino elderly residents, while others insist the facility remains a clean and respectful place that honors residents.
The mixed reviews also touch on labor realities within the facility. Several accounts describe staff wages as insufficient and benefits limited, with CNAs offered union roles but paid a fixed, relatively low wage regardless of experience. This financial friction echoes larger questions about whether the facility has the resources to recruit and retain skilled staff, provide adequate room for training, and maintain a modern, accessible environment for residents who require more intensive levels of care. The contrast between the warmth of some staff and the financial precarity of others paints a nuanced picture of a facility caught between compassion and constraint.
Taken together, the collection of impressions depicts a place of strong emotional resonance: caregivers who treat residents with dignity and kindness on one hand, and administration and operational challenges on the other that can undermine patient safety and family trust. The elevator's prolonged downtime symbolizes this divide: a symbol of neglect by neglecting maintenance and modernization on the one side, while on the other side, dedicated staff continue to provide attentive, respectful care to those in their charge. The hospital-to-nursing-home handoffs, the delays in contacting families, and the inconsistent experiences among residents all contribute to a sense that while the people delivering care often rise to the occasion, the facility as a system is strained and in need of comprehensive improvement.
What remains clear from these accounts is that families seeking a safe, nurturing environment for loved ones will encounter real strengths in the staff and a deeply human commitment to care. At the same time, they must confront persistent operational shortcomings that can compromise safety and satisfaction: unresponsive administration, equipment and facility upkeep lagging behind needs, and structural concerns tied to the building's age. For families weighing the risks and benefits, the facility appears to be a place where genuine compassion exists - paired with a pressing need for sustained investment, reliable communication, and proactive problem-solving at the management level.
156 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (9 miles away) Chicago O'Hare International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Center Home Hispanic Elderly in Chicago, IL is an ideal assisted living community for senior citizens. This facility offers a wide range of amenities to ensure the comfort and convenience of its residents.
The center provides a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community-operated transportation is available for easy access to nearby locations, including doctor's appointments. Residents can also make use of the computer center and fitness room to stay active and engaged.
Each living space is fully furnished with private bathrooms and kitchenettes. Housekeeping services are provided to maintain a clean and tidy environment. The facility also features outdoor spaces such as a garden, where residents can enjoy fresh air and nature.
Dining at the Center Home Hispanic Elderly is restaurant-style, offering delicious meals prepared by the staff. Special dietary restrictions are taken into consideration to cater to individual needs. A small library is available for those who enjoy reading, and there is Wi-Fi/high-speed internet throughout the premises.
In terms of care services, residents have access to 24-hour call systems and supervision for their safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive their medications on time, while a mental wellness program focuses on promoting positive mental health.
For social activities, concierge services are provided along with fitness programs and scheduled daily activities that cater to various interests. Planned day trips allow residents to explore different locations outside of the community, while resident-run activities provide opportunities for socializing with fellow residents.
Additionally, the Center Home Hispanic Elderly boasts its convenient location in proximity to various amenities. There are numerous cafes, parks, pharmacies, restaurants, and transportation options nearby, providing easy access to essential services and recreational activities.
Overall, the Center Home Hispanic Elderly creates a warm and comfortable environment where seniors can live independently while receiving the support they need to maintain a high quality of life.
Center Home Hispanic Elderly is located at 1401 North California, Chicago, IL 60622 in Cook County, Illinois
Center Home Hispanic Elderly on seniors.fyi includes 5 photos including images showing building, urban, architecture, tree, brick, windows, and more.
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