Winston Manor Cnv & Nursing is a nursing home community in Chicago, IL.
Information last verified:
2155 West Pierce, Chicago, IL 60622
For more information about senior living options: (866) 208-4318
Winston Manor Convalescent & Nursing offers competitive pricing for its residents, with both private and semi-private rooms available at a monthly cost of $4,500. This rate is notably lower than the average costs in Cook County, which are approximately $5,168 for private rooms and $5,192 for semi-private accommodations. Similarly, Winston Manor's rates outshine those across the state of Illinois, where the typical expenses for similar room types hover around $5,049 for private and $5,146 for semi-private options. This positioning not only reflects Winston Manor's commitment to affordability but also enhances its appeal to families seeking quality care without the burden of excessive financial strain.
| Floor plans | Winston Manor Cnv & Nursing | Cook County | Illinois |
|---|---|---|---|
| Private | $4,500 | $5,168 | $5,049 |
| Semi-Private | $4,500 | $5,192 | $5,146 |
They care about their patients and take their responsibilities seriously. They go above and beyond to assist. Jonathan, the maintenance director, goes above and beyond. Chiquita welcomes guests with warmth, gives tours, and shows them to their rooms. Denise and Christina are incredibly helpful and kind. Winston Manor makes transitions feel safe, supported, and hopeful. Winston Manor is a great place to live, and residents enjoy the food there.
They constantly have emergency vehicles blocking streets. Their staff and pace bus vendors hit vehicles and leave. There is loud talking on speakerphone by staff at all hours. Fire alarms are always going off. Smoke breaks clog up the street. Staff throw trash and PPE into the streets. They have no cameras for accountability. This community does not deserve such a disrespectful and poorly run establishment. The staff are unprofessional; they would not recommend this place. From the receptionist to the manager, they all have terrible attitudes and lack customer service skills. Office staff are rude, put callers on hold, and fail to provide answers. Administration is horrible; the administrator is rude and unfit.Winston Manor Cnv & Nursing in Chicago is best suited for seniors who prize a warm, resident-centered environment where staff truly cares and residents feel a sense of belonging. The community often reads as a home with a family-like atmosphere, where residents form connections with caretakers and receive attentive, hands-on help from a caring team. Shared rooms are a reality, and the positive narratives underscore that several staff members go above and beyond to assist and comfort residents. This is a place where daily interactions with friendly faces matter, and where a sense of steady, personal attention can offset some of the facility’s functional rough edges.
Those who may want to consider alternatives are mostly driven by operational and administrative considerations rather than care quality alone. Families prioritizing flawless administration, crystal-clear communication, and a consistently quiet campus should look elsewhere. The reputation here is uneven: even as staff earns praise for kindness, the front office and management experiences frequent critique for poor customer service, long holds, and difficulty getting straightforward answers. Prospective residents who require a highly structured environment, single occupancy rooms, or a modern, streamlined campus should explore other options that deliver those guarantees more reliably.
The core strengths, the staff’s genuine care, the ease with which residents are treated with respect, and the maintenance team’s responsiveness, create a tangible, uplifting daily experience. Positive testimonials highlight employees who listen, adapt, and take pride in their work, with maintenance actions, like replacing a curtain divider, being completed promptly. Positive dining and social environments further reinforce the sense that Winston Manor can feel like home, particularly for residents who value warmth, companionship, and practical help with daily tasks. These elements can offset a great deal of stress for someone who thrives on personal interactions and a welcoming, familiar rhythm of day-to-day life.
Yet the most persistent headwinds are not about care on the floor but about administration and the campus’s atmosphere. Several reviews describe staff and management as unhelpful or unfriendly, with office personnel that are difficult to reach, slow to respond, or dismissive when questions arise. Loud conversations, frequent announcements, and general operational noise contribute to a less tranquil environment, and there are frustrating reports about how issues are communicated or resolved. Additional concerns about street activity, emergency vehicles, alarms, and trash management, blur the line between a lively community and a disordered setting. In short, the pros of heartfelt care are real, but they are sometimes undercut by administrative friction and a sometimes unsettled campus ambiance.
For families weighing a decision, a practical approach is essential. Schedule visits at a few different times to observe how staff interact with residents and how the office handles questions on the spot. Ask to meet the administrator and request a written outline of services, care plans, and a transparent pricing structure, including what is included in room charges and what might incur add-ons. Talk to current residents about the consistency of information flow, responsiveness, and daily routines. If privacy and quiet are non-negotiables, or if the facility’s aging infrastructure is a concern, this is a critical signal to compare against other communities with newer facilities and private rooms. The goal is to separate the warmth of the day-to-day from the reliability of the administrative backbone.
Overall, Winston Manor delivers a distinctly mixed picture: genuine heart from many caregivers and a comforting, home-like feel in daily life, offset by notable administrative and environmental drawbacks. It is a strong fit for families who can tolerate uneven front-office experiences while valuing the continuous, compassionate care their loved one will receive on the floor. For those who cannot overlook inconsistent communication, administrative friction, or occasional campus noisiness, more consistent options with sharper governance and quieter facilities should be preferred. In the right match, Winston Manor can feel like a family away from home; in the wrong one, the administrative gaps quickly erode the otherwise heartfelt care.
180 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago Midway (9 miles away) Chicago O'Hare International (12 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
Damen Division 
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesWinston Manor is a premier assisted living community located in the heart of Chicago, IL. Our residents enjoy a wide range of amenities and care services designed to enhance their comfort and well-being.
Our community offers a variety of amenities to cater to our residents' needs and preferences. Residents can visit our beauty salon for a pampering session, enjoy their favorite shows on cable or satellite TV, and stay connected with friends and family through Wi-Fi/high-speed internet. We provide community-operated transportation for outings and appointments, as well as transportation arrangements for non-medical needs.
For recreational activities, our residents have access to various facilities such as a fitness room, gaming room, small library, and outdoor spaces where they can relax and socialize. Our dining options are restaurant-style, where residents can savor delicious meals prepared by our skilled staff in our elegant dining room. Special dietary restrictions are accommodated to ensure everyone's satisfaction.
The care services at Winston Manor are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel safe knowing that assistance is available whenever needed. Our caregivers provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper adherence. Additionally, we offer diabetes diet plans and cater to special dietary restrictions.
At Winston Manor, we believe in promoting mental wellness alongside physical health. Our mental wellness program offers activities that stimulate cognitive abilities and foster emotional well-being. Planned day trips, resident-run activities, and scheduled daily activities keep our residents engaged and entertained.
The surrounding area of Winston Manor offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters nearby to cater to different needs.
With exceptional amenities and personalized care services in a vibrant neighborhood location, Winston Manor is the ideal choice for individuals seeking quality assisted living in Chicago.
Winston Manor Convalescent & Nursing offers competitive pricing for its residents, with both private and semi-private rooms available at a monthly cost of $4,500. This rate is notably lower than the average costs in Cook County, which are approximately $5,168 for private rooms and $5,192 for semi-private accommodations. Similarly, Winston Manor's rates outshine those across the state of Illinois, where the typical expenses for similar room types hover around $5,049 for private and $5,146 for semi-private options. This positioning not only reflects Winston Manor's commitment to affordability but also enhances its appeal to families seeking quality care without the burden of excessive financial strain.
Winston Manor Cnv & Nursing is located at 2155 West Pierce, Chicago, IL 60622 in Cook County, Illinois
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