Winston Manor Cnv & Nursing

2155 West Pierce, Chicago, IL 60622

For more information about senior living options: (844) 490-3973

3.3 from 23 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
0
1 stars
9

Skilled Nursing Facility

Winston Manor Cnv & Nursing Costs & Pricing

Winston Manor Convalescent & Nursing offers competitive pricing for its residents, with both private and semi-private rooms available at a monthly cost of $4,500. This rate is notably lower than the average costs in Cook County, which are approximately $5,168 for private rooms and $5,192 for semi-private accommodations. Similarly, Winston Manor's rates outshine those across the state of Illinois, where the typical expenses for similar room types hover around $5,049 for private and $5,146 for semi-private options. This positioning not only reflects Winston Manor's commitment to affordability but also enhances its appeal to families seeking quality care without the burden of excessive financial strain.

Floor plansWinston Manor Cnv & NursingCook CountyIllinois
Private$4,500$5,168$5,049
Semi-Private$4,500$5,192$5,146

Overall Review of Winston Manor Cnv & Nursing

Pros

  • pro Jonathan, the maintenance director, is diligent, nice, and helpful, and easy to be around.
  • pro The staff care about their patients and take pride in their work.
  • pro Ms. Marlyn, the receptionist, goes above and beyond and provides exceptional service.
  • pro Chiquita greets residents with warmth, gives tours, and helps them settle in.
  • pro Denise and Christina are incredibly helpful and kind.
  • pro The Winston Manor team makes residents feel safe, supported, and hopeful.
  • pro Winston Manor is a great place to live, with good food and a welcoming atmosphere.

Cons

  • pro Emergency vehicles constantly block the streets.
  • pro The staff and pace bus vendors hit vehicles and leave.
  • pro There is loud talking on speakerphones by staff at all hours without reason.
  • pro Fire alarms are constantly going off.
  • pro Smoke breaks clog the streets.
  • pro Staff throw trash and PPE into the streets.
  • pro There are no cameras to ensure accountability.
  • pro The establishment is disrespectful and poorly run.
  • pro Receptionists and the management are described as having terrible attitudes and lacking customer service skills.
  • pro Office staff are terrible, rude, and unhelpful, frequently putting callers on hold and not answering questions.
  • pro Administration is horrible and rude, unfit to run the offices.

Review

Winston Manor comes across in these voices as a place with real heart and genuine care from many of its caregivers, even as it struggles with a number of operational and administrative headaches. Several reviewers paint a picture of a community where compassion and commitment from staff are palpable, but where external and internal logistics sometimes undermine daily life. The street outside can feel chaotic, with emergency vehicles frequently blocking access, and there are reports of pace bus vendors causing property damage and leaving, which adds a troubling undercurrent to what should be a calm living environment. Noise levels - loud talking on speaker phones, frequent fire alarms, and even smoke breaks that seem to clog the streets - contribute to a sense of disruption that some residents and families find hard to endure. There are also claims about a lack of cameras for accountability and waste and PPE being discarded in the streets, which further dampen the sense of safety and order.

Despite these concerns, a strong thread of positivity runs through many of the anecdotes. Jonathan, the maintenance director, is frequently highlighted as someone who goes above and beyond. One reviewer recalls Jonathan returning with a tote full of clothes after a request, a small gesture that spoke volumes about his willingness to help residents in practical, meaningful ways. Another account notes that when a curtain divider in a shared room needed attention, Jonathan had it replaced by the next day, underscoring a responsiveness that residents deeply appreciated. These examples illustrate a maintenance team that some residents feel truly cares about making their environment better, even when other parts of the operation feel less reliable.

The warmth of individual frontline staff members is repeatedly emphasized. Chiquita, who greeted a new arrival with a tour and a kind introduction, is remembered as a welcoming presence that set a positive tone. Denise and Christina are described as helpful and kind over the weekend, reinforcing the sense that the community's daily interactions can be sincere, patient-centered, and attentive. Ronda's testimony adds weight to this perspective, describing Winston Manor as a place where transitions feel safe, supported, and hopeful, a sentiment that can be transformative for someone adjusting to care settings away from home. Taken together, these pieces suggest that the facility fosters genuine relationships and displays a sense of pride among many who work there.

Another strand of feedback centers on overall satisfaction with living at Winston Manor. Multiple voices express affection for the place, its food, and the feeling that the transition into residence has been outstanding due to the attentiveness and consideration of the staff. The care spirit is echoed in remarks about the facility feeling homelike because the team listens and responds to residents' needs. CNAs and other caregiving staff on the second floor - Sherise and V in particular - are singled out for their helpfulness, reinforcing a view of a community where people look out for one another. Even when acknowledging the facility is somewhat outdated, reviewers insist that the people inside - staff and residents alike - make it a warm and welcoming environment. The positive, "not just five stars on paper" sentiment resonates as a core theme: the staff's presence and attitude are what give Winston Manor its character.

Against the backdrop of warmth and care, there are compelling and forceful criticisms about administrative and customer service performance. Some reviewers describe widespread negative attitudes among staff from receptionists to managers, painting a conflicting portrait of a place where courtesy and professionalism do not consistently meet expectations. Specific complaints include poor attitudes, a lack of basic customer service skills, and a sense that staff are unwilling or unable to answer questions or provide clarity. The ire extends to how information is handled - being put on hold for long periods, being told to fax documents instead of receiving straightforward guidance, and feeling dismissed or talked down to during calls. Several comments go as far as to label administration as rude or incompetent, suggesting a disconnect between the front-line care team and the higher-level leadership that can undermine trust and satisfaction.

This juxtaposition - the compassionate, hands-on care from some staff alongside criticism of administration and logistical friction - paints a nuanced portrait of Winston Manor. For some residents and families, the care ethos and personal connections provide a strong sense of belonging and stability, even if the facility's operational realities occasionally frustrate them. For others, negative interactions with reception and management, coupled with concerns about safety, noise, and accountability, temper the overall experience and prompt strong calls for improved communication and procedural clarity. The overall message is that Winston Manor has real strengths in the people who deliver day-to-day care and a genuine commitment to residents, but it also faces substantial challenges that require attention from leadership and administrators.

Several reviewers have explicitly invited a direct line of communication with administration to address these issues and seek constructive solutions. The recurring plea is for accessible contact points and responsive oversight that can tackle both the everyday nuisances - noise, access, and efficiency - and the broader concerns about accountability and culture at the management level. In short, Winston Manor is described as a community with a lot of heart and potential, where a clearer, more reliable administrative framework could help realize that potential for all residents and their families.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago Midway (9 miles away) Chicago Midway (9 miles away)
  • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Nearby Metro Stations

  • Metro Station Damen  
  • Metro Station Division  

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Winston Manor is a premier assisted living community located in the heart of Chicago, IL. Our residents enjoy a wide range of amenities and care services designed to enhance their comfort and well-being.

Our community offers a variety of amenities to cater to our residents' needs and preferences. Residents can visit our beauty salon for a pampering session, enjoy their favorite shows on cable or satellite TV, and stay connected with friends and family through Wi-Fi/high-speed internet. We provide community-operated transportation for outings and appointments, as well as transportation arrangements for non-medical needs.

For recreational activities, our residents have access to various facilities such as a fitness room, gaming room, small library, and outdoor spaces where they can relax and socialize. Our dining options are restaurant-style, where residents can savor delicious meals prepared by our skilled staff in our elegant dining room. Special dietary restrictions are accommodated to ensure everyone's satisfaction.

The care services at Winston Manor are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel safe knowing that assistance is available whenever needed. Our caregivers provide support with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper adherence. Additionally, we offer diabetes diet plans and cater to special dietary restrictions.

At Winston Manor, we believe in promoting mental wellness alongside physical health. Our mental wellness program offers activities that stimulate cognitive abilities and foster emotional well-being. Planned day trips, resident-run activities, and scheduled daily activities keep our residents engaged and entertained.

The surrounding area of Winston Manor offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters nearby to cater to different needs.

With exceptional amenities and personalized care services in a vibrant neighborhood location, Winston Manor is the ideal choice for individuals seeking quality assisted living in Chicago.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • Walgreens (0.4 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.4 miles)
  • CVS Speciality (1.5 miles)

Restaurants

  • Big Star (0.2 miles)
  • Chick-Fil-A (1.1 miles)
  • Parson's Chicken & Fish (1.2 miles)
  • McDonald's (1.8 miles)
  • McDonald's (1.9 miles)
  • Longman & Eagle (1.9 miles)
  • Kaiser Tiger (2 miles)

Parks

  • Wicker Park (0.3 miles)
  • Churchill Field Park (0.5 miles)
  • Churchill Field Park (0.5 miles)
  • Bloomingdale Trail — The 606 (0.8 miles)
  • Humboldt Park (1.1 miles)
  • Palmer Square Park (1.4 miles)
  • Wrightwood Park (1.5 miles)

Theaters

  • Regal Webster Place (1.2 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (1.4 miles)
  • Starbucks (2.7 miles)
  • Blue Bottle Coffee (2.7 miles)
  • Tiny Tapp & Cafe (3.1 miles)
  • Starbucks (3.1 miles)

Transportation

  • Cta (1.8 miles)
  • CTA - Fullerton (1.9 miles)
  • CTA - Belmont (2.6 miles)
  • CTA - Kedzie-Homan (2.7 miles)
  • Ogilvie Transportation Center (2.8 miles)
  • Cta (3 miles)
  • Jamba Union Station / Chicago (3 miles)

Physicians

  • University of Illinois Mile Square Health Center: Near West Side (1.8 miles)
  • Lincoln Park Dental Specialists (2.4 miles)

Hospitals

  • Advocate Illinois Masonic Medical Center (2.5 miles)
  • Rush University Medical Center (2.5 miles)
  • John H Stroger Jr Hospital (2.6 miles)
  • University of Illinois Hospital & Health Sciences System (2.8 miles)

Frequently Asked Questions

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