Winston Manor Nursing Home is a nursing home community in Chicago, IL.
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Winston Manor Nursing Home in Chicago, IL
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2155 W Pierce Ave, Chicago, IL 60622
To contact a resident: (773) 252-2066
For more information about senior living options: (866) 208-4318
Residents and families frequently describe staff as genuinely caring.
Across multiple reviews, residents and visitors say the staff approach patients with kindness and follow through on concerns. Several people mention attentive, considerate care and management that listens to needs. Even in reviews that touch on operational downsides, the best experiences still often circle back to staff and daily interactions.
Maintenance follows up quickly when residents raise needs.
Two reviews specifically highlight maintenance support that residents could see or feel. One person describes a maintenance director going above and beyond with a practical help request, while another notes that a shared-room curtain divider was replaced within a short time after it was mentioned.
Food quality gets mixed feedback from reviewers.
Some reviewers say they love the food, while at least one other resident experience calls for improvement. The more critical comment asks for a wider variety of meals and better labeling and seasoning guidance so the kitchen knows what itβs putting into food.
Several reviews report frustrating, rude, or unhelpful office calls.
A recurring complaint involves getting through to the right person and feeling handled poorly when calling. Reviewers describe being left on hold, repeated runarounds, and not receiving straightforward answers. Others add that office or administrative staff were rude and lacked customer service skills.
Some residents report operational problems that raise safety concerns.
A couple of reviews raise concerns about day-to-day operations, including emergency vehicles blocking streets, loud noise, and fire alarms going off frequently. Another review also describes indoor smoking in spaces where patients eat, along with concerns about staff knowledge and how patients are treated. These critiques stand out because they describe issues that would affect safety and comfort during the day.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Chicago Midway (9 miles away) Chicago O'Hare International (12 miles away)
Damen Division This area of Chicago, Illinois, offers a variety of amenities that cater to seniors looking for convenience and accessibility. With several pharmacies such as Walgreens and CVS in close proximity, residents have easy access to their medication needs. There are also plenty of restaurants to choose from, including fast food options like McDonald's and healthier choices like Chick-Fil-A. The neighborhood boasts several parks such as Wicker Park and Humboldt Park for outdoor activities and relaxation. Additionally, there are theaters, cafes, public transportation options like the CTA, and medical facilities including the University of Illinois Mile Square Health Center nearby for any health concerns. Overall, this area provides a well-rounded community with resources that can cater to the needs of seniors looking for a comfortable living environment.
Winston Manor Nursing Home is located at 2155 W Pierce Ave, Chicago, IL 60622 in Cook County, Illinois
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