Sheridan Shores Cr & Rehab Center
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5838 North Sheridan Road, Chicago, IL 60660
For more information about senior living options: (844) 490-3973
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Continuing Care Retirement Community (CCRC)CCRC
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The area around the facility is very nice. The facility is nice and clean, and the staff is helpful. There are a few dedicated employees.
The van drivers blow through stop signs in school and residential areas. The administrative staff ignored warning calls and spoke rudely before hanging up. The facility is money-driven and does not care about patients. The facility discourages admission, and most staff do not care for the residents on the nursing floor. A resident's money was stolen from his trust fund, and he was treated inhumanely. Independent residents are kept inside and cannot go outside without someone accompanying them. The facility did not provide adequate care, leading to frequent falls and ER visits. A resident was left filthy, with unwashed hair and nails broken, for months. Residents were overmedicated, with outdated drugs in use. The staff are not patient-friendly and refuse to provide needed services beyond what they want to give. The elevator is broken or unreliable. The facility is described as a warehouse for the elderly and disadvantaged, focused on money, with residents treated like toddlers and alleged abuse. There are allegations of sexual harassment by maintenance workers. The environment is not welcoming. The facility is less efficient than state hospitals. Too many elderly residents die there.There is a troubling pattern in the experiences shared about this facility, with many accounts centering on safety concerns, neglect, and a business-first attitude that seems to trump the welfare of residents. Several reviewers describe incidents that raise red flags about how the place is run and how residents are treated, from day-to-day care to transportation and security. The overarching impression is that money and control drive decisions more than compassion and quality of life for the elders living there.
A recurring concern is safety, not just inside the building but in how the facility operates in the surrounding area. One reviewer mentions van drivers who blow through stop signs in school and residential zones, highlighting a neglect for basic safety rules that should protect vulnerable residents who rely on these services. This kind of behavior paints a broader picture of lax safety standards and a culture where routine tasks - like safe transportation - are not prioritized, prompting alarm about how residents - especially those who can no longer defend themselves - are treated on and off the premises.
Communication with staff and administrators is described as startlingly unhelpful and even hostile in several accounts. In one instance, when the writer warned administrative staff about unsafe driving, they were allegedly met with a dismissal and a brusque response of "what do you want" before being hung up. Other reviewers recount similar dismissiveness, with calls being ignored or returned abruptly. This pattern of poor communication and perceived indifference from those who should be coordinating care for vulnerable residents contributes to a sense of abandonment and mistrust.
The care provided to residents, particularly those who are bed-bound or otherwise dependent, is a major source of anguish. One reviewer describes a brother who was nearly immobilized on the second floor, with belongings stolen from his trust fund and treatment described as inhuman. Other accounts detail physical neglect: a resident who was constantly falling, bruised, and with nails broken and bleeding after an ER visit following alleged falls; a person described as filthy, with hair unwashed and untrimmed for six months. Allegations of overmedication are also mentioned, with doctors later evaluating that the person had been medicated beyond appropriate levels, sometimes with medications that are no longer on the market. The tone across these stories is one of fear for safety and a sense that basic standards of cleanliness, dignity, and appropriate medical oversight are not being met.
Financial and personal autonomy concerns loom large in the narratives. Several reviewers accuse the facility of prioritizing money over residents' well-being, with claims that money was stolen from a resident's trust fund and that the institution maintains strict control over residents, limiting outside time unless accompanied by staff. The image presented is of a place where residents are treated more like dependents to be managed rather than individuals deserving respect and autonomy. This sense of financial exploitation and paternalistic control is a central grievance for those who have lived through or witnessed such experiences.
The overall sentiment is far from positive. Phrases like "this place is a warehouse for the elderly and disadvantage," "their main objective is money," and "treating their patients like toddlers" recur, underscoring a belief that the facility sacrifices humanity for profit and compliance. The rhetoric conveys deep frustration and fear that residents are not just neglected but actively disrespected and abused. One reviewer even calls out the environment as non-welcoming and unsuitable for anyone they care about, urging others to avoid admitting loved ones there.
To balance the narrative, there are a few parts of the experience that some reviewers found more favorable. A couple of remarks describe the area as nice and the facility as clean, with staff that are helpful in some instances. A reviewer mentions meeting a few dedicated employees, suggesting that not everyone there embodies the negative behaviors described by others. There is also a note that, for some residents, independent status might offer a fragile chance at receiving basic care, though even this caveat comes with the caveat that most people are kept inside and lack opportunities to go outside without staff presence.
All told, the collection of reviews paints a deeply concerning portrait of a facility where residents' safety, dignity, and financial security are questioned by multiple independent observers. The dominant themes involve safety lapses, poor communication, neglect or abuse of residents, overmedication, and a perception that money - not care - drives decisions. While a minority of comments acknowledge occasional positives, the weight of experience shared here is consistent in warning others: proceed with extreme caution, demand transparent oversight, and thoroughly evaluate alternatives before making decisions about long-term care for a loved one.
191 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away) Chicago Midway (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Berwyn Bryn Mawr Granville Loyola Thorndale 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Sheridan Shores Cr & Rehab Center in Chicago, IL is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment for seniors to thrive and enjoy their golden years.
Residents at Sheridan Shores have access to various amenities designed to enhance their quality of life. These amenities include a beauty salon, where residents can get pampered and look their best. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation is provided for residents who need assistance with getting around town. A computer center is available for those who want to stay connected or surf the internet. The dining room offers restaurant-style dining with delicious meals prepared and served by attentive staff. Residents can also relax and enjoy outdoor spaces such as the garden, or socialize in common areas like the gaming room or small library.
Care services at Sheridan Shores are comprehensive and ensure that residents receive the support they need. The community has a 24-hour call system in place for emergencies, providing peace of mind to both residents and their families. Trained staff members are available round-the-clock for supervision and assistance with activities of daily living such as bathing, dressing, and transfers. For residents with specific dietary needs, special dietary restrictions are accommodated, including diabetes diets. Medication management is provided to ensure proper medication schedules are followed, promoting optimal health outcomes.
Sheridan Shores also offers various opportunities for engagement and enrichment through its activities program. Concierge services are available to assist residents in planning their daily activities or organizing outings and day trips. Fitness programs catered specifically to seniors help promote physical well-being and encourage an active lifestyle. Resident-run activities foster a sense of community involvement while scheduled daily activities provide structure and entertainment.
Additionally, the neighborhood surrounding Sheridan Shores provides convenience with numerous amenities within close proximity. There are several cafes, parks, pharmacies, restaurants, and transportation options nearby. Physicians and hospitals are also easily accessible for medical needs.
Overall, the Sheridan Shores Cr & Rehab Center in Chicago, IL is a vibrant and caring assisted living community that offers an array of amenities and care services to support the well-being and independence of its residents.
Sheridan Shores Cr & Rehab Center is located at 5838 North Sheridan Road, Chicago, IL 60660 in Cook County, Illinois
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