Park View Rehab Center

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Park View Rehab Center

5888 North Ridge, Chicago, IL 60660

For more information about senior living options: (844) 490-3973

2.2 from 17 reviews
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11

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    Overall Review of Park View Rehab Center

    Pros

    • pro They would rather live at Parkview Rehab Center than anywhere else, calling it home.
    • pro They feel the facility is great and better than the other places they've been.
    • pro They say they have the best care ever.
    • pro They describe the staff as helpful and very pleasant.
    • pro They note that their roommates rock.
    • pro They describe Parkview Rehab Center as a Hilton.
    • pro They mention that most staff members are nice.
    • pro They thank Robin and Mary for their care.
    • pro They praise Fonda for great customer service, describing her as down-to-earth, friendly, and helpful.

    Cons

    • pro The facility blocks driveways and staff act angry when residents try to get home or leave for work.
    • pro The environment is unprofessional and not welcoming, with the kitchen manager described as having a nasty attitude.
    • pro A male staff member (allegedly named Fritz) is described as very rude with a terrible attitude.
    • pro Many staff members are consistently rude, mean, or passive-aggressive.
    • pro The facility is dirty and poorly maintained, with concerns about safety and patient decline.
    • pro CNAs are said to neglect residents and talk down to them.
    • pro The receptionist/front desk is perceived as unhelpful, with a terrible attitude and unprofessional phone behavior.
    • pro There is a lack of supervision, allowing harassment of residents by outsiders outside the building.
    • pro A nurse was witnessed screaming at an elderly man in public, calling into question internal treatment.
    • pro The facility's smell is bad, and it is described as not a good place to leave family.
    • pro Some reviewers feel the facility passes inspection despite their negative experiences.

    Review

    Parkview Rehab Center inspires a wide range of strong emotions among those who interact with it. For some residents and their families, the facility feels like a rare bright spot - homey and comforting in ways that make the rough edges of a rehab stay more bearable. One person describes it as the place they'd rather live than anywhere else, even if it isn't perfect. They mention a "Hilton-like" cleanliness in comparison to their past experiences and acknowledge that while the food could improve, the overall care is excellent. In this strand of feedback, the staff - especially Robin and Mary - are singled out for attentive and loving care, and even the roommates are praised as supportive and even "rocking." A few positive voices celebrate the genuine kindness and helpfulness of those who work there, and some residents feel genuinely grateful to have found a place that treats them with care and respect.

    Yet the same facility is described by many others in starkly negative terms, painting a very different picture. A common thread is frustration with logistical and administrative mismatches: a resident complaining that the staff or management in charge of the front window and reception seems unwelcoming or rude, and even unprofessional in phone manners. Another reviewer points to the kitchen manager as having a "nasty attitude," and several accounts mention unhelpful or hostile behavior from staff who are supposed to be providing daily support. One individual sums up a cascade of similar experiences by saying the place feels unwelcoming, not a welcoming place at all. The miscellaneous snippets of interactions - the rude phone calls, the curt or dismissive responses - build a chorus of dissatisfaction with the day-to-day hospitality and responsiveness of the staff.

    There are specific, vivid episodes that fuel these criticisms. For instance, a reviewer recounts a confrontational encounter with a staff person named Fritz, whose tone and manner in conversation were described as so rude that the reviewer would not entrust their dog, let alone a person, to such a caretaker. Others recount simply being treated with coldness or snark by various staff members, and a common refrain is that "most of the staff are nice, others are ?ok,'" implying a notable division in the quality of interactions residents experience. The sentiment is that the facility is capable of good care in some hands, but too often the care comes with a dismissive, disinterested, or outright rude attitude, especially among some front-line workers and administrative figures.

    Safety and environment emerge as another major area of concern. Several reviewers describe feeling unsafe walking near or past the building due to harassment by individuals outside the facility - men lingering around and hurling aggressive or objectifying remarks toward passersby. One person reports repeatedly being harassed and followed, with attackers outside the building creating an ongoing sense of danger, while another recounts a similar history of being followed home last year. The call here is not merely for better gatekeeping but for stronger supervision and activity around the perimeter to deter such behavior and to protect women and other pedestrians who simply want to move through the area safely.

    Within the facility itself, critiques extend to the quality of care and the social services framework. A number of reviewers describe CNAs as neglectful or condescending, and social services as a "joke." Communications issues compound the frustration: endless hold times with no answers, receptionists who don't answer calls consistently, and a general sense that administrative leaders are hard to see or detached. One reviewer even characterizes the administrator as a "hermit," suggesting a lack of visible leadership. The overall tone is that while the staff may include some compassionate individuals, the organizational culture does not consistently support the needs of residents, and that the people at the desk and in charge do not always convey the warmth and responsiveness one would expect from a care facility.

    The physical environment and odor also surface in the critique. Some reviewers describe the place as dirty or having a strong, unpleasant smell, and they contrast this with occasional mentions of being able to observe relatively clean conditions in other aspects of the facility. The atmosphere is sometimes likened to a movie set, with one even invoking One Flew Over the Cuckoo's Nest as a stark metaphor for what they encountered. In contrast, a minority of voices acknowledge a generally clean facility with only isolated issues, illustrating a sharp divide in lived experiences within the same building.

    Despite the intensity of these criticisms, there are bright moments and enduring hopes threaded through the feedback. A few praise for specific staff members - who are described as down-to-earth, friendly, and helpful - suggest that dedicated individuals can and do make a meaningful difference in a resident's daily experience. The sentiment is clear:Parkview Rehab Center has the potential to be a true home for people recovering and healing, but that potential is undermined by inconsistent behavior among staff, gaps in safety and supervision, and a mismatch between patient needs and administrative performance.

    Taken together, the collection of experiences paints a facility with real strengths and real flaws. For some residents and families, Parkview Rehab Center is a place of comfort, kindness, and effective care, even if the food isn't perfect. For others, the same walls feel unwelcoming, the staff can be unprofessional or dismissive, safety near the entrance is a concern, and a culture of administrative indifference compounds day-to-day frustrations. The resulting picture is of a center that can be hospitable and capable in some moments and deeply challenging in others, highlighting clear opportunities for improved staff training, stronger supervision, better communication, enhanced safety measures, and a renewed commitment to patient-centered care.

    Features

    Housing

    • 128 resident community capacity 128 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)
    • Chicago Midway (15 miles away) Chicago Midway (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Park View Rehab Center is a premier assisted living community located in Chicago, IL. We offer a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Our amenities include a beauty salon for residents to pamper themselves, cable or satellite TV for entertainment, community-operated transportation for easy access to local attractions, a computer center for staying connected with loved ones, and a dining room where residents can enjoy delicious meals prepared by our talented chefs.

    For those who love staying active, we have a fitness room equipped with state-of-the-art equipment, as well as outdoor spaces and gardens where residents can relax and enjoy nature. Our gaming room offers opportunities for friendly competition and socializing, while our small library provides a quiet space for reading and learning.

    At Park View Rehab Center, we understand the importance of maintaining personal hygiene, which is why each resident enjoys their own private bathroom. Our dedicated housekeeping staff ensures that the community remains clean and comfortable at all times.

    We provide move-in coordination assistance to make the transition into our community seamless. Additionally, we offer non-medical transportation arrangements as well as transportation to doctors' appointments for added convenience.

    The wellness of our residents is vital to us. That's why we have a wellness center on-site where residents can participate in various programs designed to promote mental well-being. Our knowledgeable staff also assist with activities of daily living such as bathing, dressing, and transfers.

    In terms of care services, we have a 24-hour call system in place along with 24-hour supervision to ensure the safety of our residents at all times. Medication management is provided by trained professionals while special dietary restrictions are accommodated through diabetes diets and personalized meal preparation.

    Residents at Park View Rehab Center can partake in a variety of activities including fitness programs, planned day trips to explore the city's attractions, resident-run activities that foster socialization and engagement within the community, as well as daily activities scheduled for their enjoyment.

    Our community is conveniently located near numerous cafes, parks, pharmacies, restaurants, transportation services, theaters, and hospitals. This ensures that our residents have easy access to a variety of amenities and healthcare services.

    At Park View Rehab Center, we strive to create a peaceful and fulfilling lifestyle for our residents. With our comprehensive amenities and high-quality care services, residents can experience the utmost comfort and enjoy their golden years to the fullest.

    Nearby Places of Interest

    Restaurants

    • Little Bad Wolf (0.4 miles)
    • SoFo Tap (1.1 miles)
    • R Public House (1.9 miles)
    • Murphy's Bleachers (2.9 miles)
    • Cell Block (2.9 miles)
    • Las Mananitas Mexican Restaurant (3.1 miles)
    • Hydrate (3.2 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Walgreens (0.5 miles)
    • Walgreens (0.5 miles)
    • CVS Pharmacy (1 miles)
    • Walgreens (1.1 miles)
    • Mariano's Pharmacy (1.4 miles)
    • CVS Pharmacy (1.5 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (1.9 miles)
    • Starbucks (1.9 miles)
    • Little Beans Cafe (2.8 miles)
    • Starbucks (3 miles)
    • Starbucks (4 miles)
    • Starbucks (4.2 miles)

    Parks

    • Warren Park (1.4 miles)
    • Dubkin Park (2 miles)
    • Horner Park (2.4 miles)
    • Hamlin Park (3.7 miles)
    • Independence Park (3.8 miles)
    • Dawes Park (4 miles)
    • Centennial Park (4.1 miles)

    Transportation

    • Cta (1.7 miles)
    • CTA Jarvis (1.9 miles)
    • Cta (2.1 miles)
    • Cta (3 miles)
    • CTA - Belmont (3.5 miles)
    • CTA - Fullerton (4.5 miles)
    • Cta (4.9 miles)

    Hospitals

    • Swedish Covenant Hospital Cancer Care (1.8 miles)
    • Saint Francis Hospital (2.6 miles)
    • Advocate Illinois Masonic Medical Center (3.7 miles)

    Physicians

    • North Shore Physicians Group (4.2 miles)
    • Lincoln Park Dental Specialists (5.2 miles)

    Theaters

    • Regal Webster Place (4.7 miles)
    • AMC Village Crossing Theatre (5.1 miles)

    Frequently Asked Questions

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