2829 South California Boulevard, Chicago, IL 60608
For more information about senior living options: (844) 490-3973
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The staff are friendly and take good care of patients. The head nurse is knowledgeable and helpful. Patients are treated with respect. Rooms are clean and the staff are helpful. The facility is highly recommended for loved ones due to the care provided.
The staff is rude and unprofessional. The staff and nurses should be ashamed of themselves. The facility does nothing for the residents and care is lacking. Belongings and clothing are frequently stolen from residents' rooms. Roaches infest the rooms and the place smells bad. Staff are often at the nurses' station on their phones and ignore care requests. Discharge planning is chaotic and communication about care is poor; medications are wrong or not given. The facility has let residents die due to neglect. The building is dirty, outdated, and poorly maintained; cleaning is inadequate.People looking for care or visiting a loved one at this facility have left a wide range of experiences, but the prevailing impression is troubling. Several family members and former patients describe a place that feels neglected, disorganized, and sometimes dangerous. They cite recurring problems that touch everyday life: items disappearing from rooms, roaches in living spaces, and a pervasive odor that makes the environment unpleasant and unsettling. The concerns extend beyond cleanliness to questions about safety and accountability, with multiple stories of belongings going missing and rooms being entered by others. Some observers say the facility "reeks in there" and that things simply aren't being kept up to standard, leaving residents and families anxious about basic dignity and security.
Hygiene and the physical environment are major flashpoints. Reviewers report not only roaches but also a strong urine odor, infrequent laundry service, and items such as clothing and personal belongings that don't consistently stay with the resident. One account describes patients being left in soiled diapers and wearing flimsy gowns, while another notes that laundry is not done promptly and that clothing and personal effects often end up in the laundry room without timely retrieval. There are persistent complaints about the overall stench, dirty rooms, and a building that feels out of date, contributing to an atmosphere that many families say is unacceptable for people who deserve compassion and clean, safe surroundings.
Care quality and staff engagement appear to be among the most contentious issues. Several reviews accuse staff of being disengaged, with many hours spent at the nurses' station on phones or otherwise unavailable to assist residents and families. Complaints include nurses and aides who seem to lack attentiveness, provide inadequate responses to concerns, or fail to follow through on basic care tasks. There are specific claims about missed or incorrect medications, limited or absent therapy groups, and a general sense that the care team is not fully prioritizing patient well-being. In some statements, families describe conversations with staff where questions go unanswered, and where even routine information about a patient's condition or progress is difficult to obtain.
Communication with families and visitors is repeatedly singled out as deficient. Several accounts describe a pattern of poor communication, including being put on hold for long periods, being transferred without clear information, and leaving voicemails unanswered. One reviewer remarked that the phone operator seemed reluctant to assist, and another noted that no one could tell them who they were speaking to or what their relative's status was. The lack of a coherent discharge process is another sore point; families report inconsistent information about when a patient would leave, what medical equipment would be provided, and who would follow up with care instructions. In short, the facility often feels more like a barrier to information than a bridge to transparent care.
There are deeply troubling, specific care incidents described that speak to potential neglect and mismanagement. One account says a patient's wound required hospital-level care that was not promptly addressed, and another describes a family member being told to expect a discharge plan that never materialized. There are mentions of the wrong medical details being recorded, delayed or missing baths, and delays in getting stitches removed. A particularly stark claim describes a family feeling that their loved one was left without the necessary attention, culminating in complaints that the facility let a loved one suffer or "die" due to inaction or apathy. While some reviewers acknowledge moments of kindness or competence - such as a head nurse who was perceived as knowledgeable and helpful - the overall tenor remains one of urgent concern about safety, competence, and reliability.
Despite the negative experiences, there are occasional positive notes that provide a counterpoint. A few visitors describe friendly staff who are attentive and a room that was clean when they visited. Some reviewers recount respectful interactions and a sense that certain individuals within the team are capable and compassionate. These positive voices suggest that there are staff members and moments of good practice within the facility, even if they are not the norm in every department or for every patient. The inconsistencies between positive and negative experiences appear to be a central feature, leaving families unsure of what their loved ones will actually receive on any given day.
Overall, the collection of experiences paints a complex and troubling picture. The facility is frequently described as poorly managed, with serious concerns about cleanliness, safety, and the quality of medical and personal care. Reports of stolen belongings, inadequate responses to health issues, and confusing discharge processes contribute to a sense of distrust and fear among families. While some staff members are praised for their warmth or competence, these instances seem to be isolated rather than reliably present. For families weighing care options, these reviews signal the need for careful scrutiny, direct conversations with administration, and a plan for monitoring and improvement, including rigorous housekeeping, better communication protocols, and concrete steps to ensure patient safety and dignity.
297 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (5 miles away) Chicago O'Hare International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.California Gardens Nursing & Rehab Center in Chicago, IL is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Within our facility, residents can enjoy various amenities designed to promote relaxation and entertainment. Our beauty salon allows residents to maintain their personal grooming routines, while cable or satellite TV provides access to a plethora of entertainment options. For those who like to stay active, our fitness room is equipped with state-of-the-art equipment, and our gaming room provides opportunities for leisurely fun. Additionally, our small library offers a quiet space for reading and intellectual engagement.
At California Gardens, dining is an essential part of the experience. Our well-appointed dining room features restaurant-style dining where residents can savor delicious and nutritionally balanced meals prepared by our skilled culinary team. We also cater to special dietary restrictions to ensure all residents' needs are met.
We understand the importance of community engagement and provide several areas for socialization and interaction. Our outdoor space creates a soothing environment where residents can relax amidst beautifully manicured gardens. The Wi-Fi/high-speed internet ensures seamless connectivity for communication and entertainment purposes.
When it comes to care services, we prioritize our residents' well-being by offering 24-hour call system and supervision for peace of mind. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation tailored to individual needs. Medication management ensures residents' health requirements are met efficiently.
To enrich the lives of our residents further, we organize a range of activities suited to various interests through concierge services. Fitness programs keep them physically active while planned day trips offer exciting adventures outside the community. Resident-run activities foster a sense of community involvement, while scheduled daily activities provide opportunities for mental stimulation.
Located in Chicago's vibrant neighborhood, California Gardens benefits from convenient proximity to numerous amenities within walking distance such as cafes, parks, pharmacies, physicians, restaurants, and transportation options. Additionally, with hospitals nearby, residents can easily access any medical services they may require.
At California Gardens Nursing & Rehab Center, we strive to create an assisted living community that promotes a fulfilling and comfortable lifestyle for our residents. With our comprehensive amenities and care services, we ensure their needs are met while encouraging active engagement in a compassionate and vibrant environment.
California Gardens Nursing & Rehab Center is located at 2829 South California Boulevard, Chicago, IL 60608 in Cook County, Illinois
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