Resurrection Project

Pros

• Alex Herrera and his supervisor are described as very great people who took the time and dedication to help the reviewer and their spouse.
• The organization is highly recommended because it helped them a lot.
• Thanks to their help, the reviewer was able to buy a house.
• The organization offers excellent service for rent and utility assistance.
• The organization is an excellent organization that supports the community, with many programs from housing to health resources; described as an amazing hidden gem in the city.
• They are very kind and good people.
• The staff are very professional.
• Andres Diaz, the immigration lawyer, is praised for knowledge, professionalism, and dedication, leading to permanent residency approval for the reviewer's mom.
• The organization provides friendly financial advisors and offers help with credit, bank accounts, car purchases, and more.

Cons

• They are unprofessional and have no emergency maintenance line.
• They are thieves with no moral compass, funded by TIF slush funds that displace working-class residents.
• They are polluters.
• They accepted asylum support but failed to register the applicant.
• The staff refused to assist with transferring a housing voucher.
• They are very rude and treat people in need as worthless.
• They evicted a tenant during hardship, leaving them homeless.
• They do not represent the community as advertised.
• They display lack of communication, disrespect, and aggressive behavior from staff and management.
• They neglected basic maintenance (heat off for a week, cleanliness issues, and delays).

Review

The array of experiences with Resurrection Projects and its related properties reads as a tapestry of sharp contrasts. On one end, there are shining notes of personal breakthrough and community-focused support: individuals credit specific staff members for life-changing help, praise the organization's broad array of programs, and describe genuine acts of compassion that enabled them to secure housing or even buy a home. On the other end, a substantial number of residents and applicants recount alarming gaps in service: miscommunication, unresponsive maintenance, disrespectful treatment, and in some cases eviction or neglect that left people feeling abandoned during hardship. Taken together, the reviews depict an organization that is deeply impactful for some and frustrating, harmful, or unreliable for others.

A recurring thread of praise centers on palpable acts of personal dedication from particular staff members. Notably, one reviewer singled out Alex Herrera and his supervisor for taking time and showing dedication that helped them and their spouse Gris with a pressing issue, ultimately enabling them to buy a house. Other accounts echo this sentiment, with phrases like "Excellent organization that supports the community" and "Great organization." Several reviewers describe the organization as a resource-rich hub offering "many programs to assist, anything from housing to health resources," calling Resurrection Projects an "amazing hidden gem in the City." Some clients credit the organization for efficient, friendly service and for being responsive and helpful in housing and utility matters, reinforcing a belief that the organization can be a lifeline for low-income residents and immigrants alike.

In the realm of immigration and residency services, a standout positive note comes from a client who lauded an immigration attorney named Andres Diaz. They describe a case that appeared headed for denial but, through Diaz's knowledge and dedication, culminated in permanent residency approval for their mother. The reviewer emphasizes professionalism and results, stating that they would definitely recommend Andres based on expertise and commitment. Complementing these success stories, others describe the organization as kind and good-hearted, with multiple testimonials extolling the organization as a reliable source of "excellent service" and "friendly and prompt" assistance.

Yet, a sizable portion of the feedback paints a starkly different picture. Several reviewers recount experiences of unprofessionalism and a lack of emergency lines for maintenance, portraying a culture where urgent needs were treated as lower priority rather than emergencies. Complaints include heat being left off for days in winter, misrepresentations about whether maintenance checks had been performed, and cases where problems such as flooring fumes and water leaks persisted, disturbing sleep and daily life. There are reports of mail, packages, and even rent payments going missing in the early years of ownership, alongside alleged neglect of essential services and safety concerns, like drug activity in the parking areas or inconsistent snow removal that left residents facing hazardous conditions.

The negative experiences extend beyond maintenance and response times to broader claims about management practices. Some reviewers accuse the organization of discriminatory behavior and biased attention to particular communities, with one specifically alleging preferential treatment in housing allocation for Hispanic residents. Others describe aggressive or condescending treatment from staff at the front desk, with instances of being told to mail applications after being promised an in-person submission and even experiencing attempted communication breakdowns where staff would "hang up" or direct applicants to other numbers that yielded no answers. A number of people express that the organization's operations feel opaque, with confusing or contradictory information that makes it hard to navigate systems, apply for housing, or access funds such as the Chicago Resiliency Fund.

Specific property-level concerns compound the general criticisms. A Melrose Park housing complex, Casa Heritage Apartments, is singled out in multiple reviews as problematic under Resurrection Projects' management. Allegations include racist and unprofessional conduct by Leticia Rivera, pervasive maintenance failures like chronic pipe leaks and electrical issues, and widespread trash and safety hazards. Reviewers call for outside oversight, including HUD inspections, and describe a hostile environment that includes drug use in the building and poor upkeep of common areas and amenities such as dryers. The sentiment here is that this particular property has degraded into something unacceptable, with many residents expressing a desire to relocate as soon as possible and labeling the management as ill-suited to the needs of tenants.

Amidst the turbulence, some testimonials reflect a more cautionary stance about the organization's overall priorities and methods. Several reviewers claim that the organization's funding or focus may disproportionately reflect an agenda supporting certain communities, with the accusation that this came with a runaround or uneven access to opportunities for others. Phrases about "thieves with no moral compass" and "polluters" surface in some statements, echoing a broader concern that financial and political interests may influence housing outcomes and tax policies in ways that harm working-class residents. While these statements are strong, they underscore a sentiment that the organization's public-facing mission may not always align with the lived experiences of all residents.

Overall, the collective feedback reveals a complex reality: Resurrection Projects can be a powerful catalyst for housing stability and personal advancement for some individuals, yet it can also be a source of intense frustration and hardship for others. The positive testimonies highlight meaningful support, successful housing transitions, and compassionate staff who go above and beyond. The negative accounts raise valid questions about maintenance responsiveness, equitable access, respectful treatment, and consistent communication - issues that, if addressed, could transform many residents' experiences from fraught and stressful to reliable and reassuring. For any prospective client or tenant, the underlying message is clear: outcomes vary widely, and the quality of service may hinge on which staff members you interact with, which property you're housed in, and how urgently you need assistance at any given moment.

This part of Chicago, Illinois is a vibrant and diverse neighborhood with a variety of amenities within close proximity. The area offers a range of dining options, including The Barrel and Portillo's for delicious meals, as well as several pharmacies like Walgreens and CVS for convenient healthcare access. In terms of healthcare facilities, there are reputable hospitals such as the University of Illinois Hospital & Health Sciences System and Rush University Medical Center nearby. Additionally, seniors can enjoy the outdoors at parks like Douglas Park and Union Park, or relax at cafes such as Blue Bottle Coffee and Intelligentsia Coffee. Public transportation options are also easily accessible with multiple CTA stations and Metra stops in the vicinity. Overall, this neighborhood provides a mix of conveniences that would suit individuals looking for a lively yet accessible setting for senior living.

Restaurants

• The Barrel (0.4 miles)
• Maria's Packaged Goods & Community Bar (1.6 miles)
• Portillo's (1.7 miles)
• Kaiser Tiger (1.9 miles)
• McDonald's (2 miles)
• McDonald's (2 miles)
• McDonald’s Global Menu Restaurant (2 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)

Hospitals

• University of Illinois Hospital & Health Sciences System (0.9 miles)
• John H Stroger Jr Hospital (1.1 miles)
• Rush University Medical Center (1.2 miles)
• Shirley Ryan AbilityLab (3.6 miles)
• Ann & Robert H. Lurie Children's Hospital of Chicago (3.7 miles)

Parks

• Douglas Park (1.6 miles)
• Skinner Dog Park (1.7 miles)
• Skinner Bark Park (1.7 miles)
• Ping Tom Memorial Park (1.9 miles)
• Mary Bartelme Park (1.9 miles)
• Union Park (1.9 miles)
• Coliseum Park (2.2 miles)

Physicians

• University of Illinois Mile Square Health Center: Near West Side (1.9 miles)
• Illinois Eye Institute (2.8 miles)

Transportation

• CTA - Clinton (1.9 miles)
• CTA - Cermak-Chinatown (2 miles)
• Cta (2 miles)
• Jamba Union Station / Chicago (2.2 miles)
• Metra - LaSalle Street (2.2 miles)
• Ogilvie Transportation Center (2.3 miles)
• CTA - Kedzie-Homan (2.3 miles)

Cafes

• Blue Bottle Coffee (2.7 miles)
• Tiny Tapp & Cafe (2.9 miles)
• Intelligentsia Coffee (2.9 miles)
• Wildberry Pancakes & Cafe (3 miles)
• Starbucks (3.4 miles)

Theaters

• Regal Webster Place (4.5 miles)