Resurrection Project in Chicago, IL

Pros

• Alex Herrera and his supervisor are highly dedicated and helpful.
• The organization is highly recommended by clients.
• They provide excellent service.
• The organization is excellent and supports the community.
• The staff are great, very friendly and helpful.
• They help people find affordable housing.
• They offer valuable financial education courses and have knowledgeable staff.
• Andres Diaz is knowledgeable, professional, and dedicated.

Cons

• They are unprofessional and lack an emergency maintenance line.
• They are thieves with no moral compass, funded by TIF slush funds that push higher taxes and cause homeowners to lose their homes.
• They are polluters.
• They accepted asylum support and then failed to register the person.
• The staff refused to assist with transferring a housing voucher and did nothing when someone tried to leave persecution.
• They are very rude and treat people as worthless, lacking empathy.
• They evicted a tenant in hardship and refused to work toward a solution, despite claiming to help the community.
• They do not represent the community as advertised; communication is poor and residents are disrespected.
• The front desk staff are condescending and hard to reach; management is unresponsive.

Review

Resurrection Project is best for low‑income households and immigrant families that value a broad safety net beyond a simple rental unit. The portfolio includes housing placement help, utility assistance, financial education, and immigration services that can change trajectories when faced with financial stress or paperwork bottlenecks. In Chicago’s dense social‑service landscape, the organization distinguishes itself by connecting residents to a mix of programs that address both shelter and practical needs, rather than merely leasing space. When staff engage with purpose and stay consistent, residents report meaningful wins, grants, pre‑approvals, or smoother paths to secure housing, proof that the network can produce tangible benefits. Yet, this benefit is contingent on the underlying property management’s reliability and the individual staff member’s willingness to champion a resident’s case.

That means alternatives are worth considering for families who cannot tolerate uneven service quality or who require dependable, routine maintenance and respectful treatment. This isn’t an assisted‑living campus with on‑site medical oversight; it’s a housing‑and‑support organization where day‑to‑day tenant experiences hinge on property‑level leadership. If repeatedly unanswered maintenance requests, delayed heat, or front‑desk dismissiveness are non‑starters, exploring other landlords or providers with stronger customer‑service track records may be prudent. Likewise, residents who have endured eviction threats or who have concerns about fairness, transparency, or potential discrimination should weigh options with stricter oversight and clearer grievance channels.

On the upside, several staff‑driven wins illustrate the core value proposition. In particular, cases handled by Alex Herrera and his supervisor show that a committed manager can translate access to services into real relief, including bridging gaps that might otherwise leave residents without housing or identification. The organization’s breadth of resources, immigration counsel, legal support, and practical workshops, creates a potential lifeline for households navigating complex eligibility rules. A handful of tenants also speak glowingly of patience from leadership when escalations succeed, and a few reviewers praise upfront responsiveness from COOs and program staff who push requests through. When these elements align, the program’s advantages can feel substantial against the backdrop of housing stress.

However, the most persistent undercurrent in the reviews is problematic property management. Complaints cluster around a lack of an emergency maintenance line, inconsistent communication, and instances of heat being left off or delayed repair work. Reports include missing mail and checks, delayed or evasive responses to complaints, and maintenance fumes that disrupt nightly rest. There are alarming accusations of disrespect, rude behavior at front desks, and even eviction‑related hardship that left tenants feeling abandoned. In some properties, tenants describe drug activity, trash‑littered grounds, and maintenance crews that appear understaffed or poorly supervised. A pattern of staff turnover and inconsistent accountability undercuts the reliability expected from any housing program.

These dynamics create a high‑stakes decision for families weighing options. The organization’s strongest offering, integrated social services, can be a decisive factor for those with limited resources or complicated eligibility needs. Yet the risk of unstable living conditions, perceived or real discrimination, and inconsistent service means that the positives may not offset the downsides for everyone. Prospective residents should push for concrete, property‑specific commitments: guaranteed response times, transparency about repairs, a clear path to grievance redress, and the option to speak with a property manager who can be held accountable. For some, the value of the services will outrun the negatives; for others, the potential disruption is too great to justify staying.

Bottom line: Resurrection Project delivers meaningful social supports that can translate into real‑life gains, but it is not a uniformly dependable housing option. Families and seniors who can engage proactively, insist on explicit service standards, and prefer a networked approach to housing and legal aid will find a reasonable chance at stable outcomes. Those who require near‑perfect maintenance reliability, respectful day‑to‑day treatment, and eviction protection without question should evaluate alternative landlords or HUD‑supported communities with tighter oversight. Before committing, visit a property, talk to several residents, request a written maintenance‑and‑grievance plan, and verify that a dedicated case manager will stay with the path toward housing goals.

This part of Chicago, Illinois is a vibrant and diverse neighborhood with a variety of amenities within close proximity. The area offers a range of dining options, including The Barrel and Portillo's for delicious meals, as well as several pharmacies like Walgreens and CVS for convenient healthcare access. In terms of healthcare facilities, there are reputable hospitals such as the University of Illinois Hospital & Health Sciences System and Rush University Medical Center nearby. Additionally, seniors can enjoy the outdoors at parks like Douglas Park and Union Park, or relax at cafes such as Blue Bottle Coffee and Intelligentsia Coffee. Public transportation options are also easily accessible with multiple CTA stations and Metra stops in the vicinity. Overall, this neighborhood provides a mix of conveniences that would suit individuals looking for a lively yet accessible setting for senior living.

Restaurants

• The Barrel (0.4 miles)
• Maria's Packaged Goods & Community Bar (1.6 miles)
• Portillo's (1.7 miles)
• Kaiser Tiger (1.9 miles)
• McDonald's (2 miles)
• McDonald's (2 miles)
• McDonald’s Global Menu Restaurant (2 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)

Hospitals

• University of Illinois Hospital & Health Sciences System (0.9 miles)
• John H Stroger Jr Hospital (1.1 miles)
• Rush University Medical Center (1.2 miles)
• Shirley Ryan AbilityLab (3.6 miles)
• Ann & Robert H. Lurie Children's Hospital of Chicago (3.7 miles)

Parks

• Douglas Park (1.6 miles)
• Skinner Dog Park (1.7 miles)
• Skinner Bark Park (1.7 miles)
• Ping Tom Memorial Park (1.9 miles)
• Mary Bartelme Park (1.9 miles)
• Union Park (1.9 miles)
• Coliseum Park (2.2 miles)

Physicians

• University of Illinois Mile Square Health Center: Near West Side (1.9 miles)
• Illinois Eye Institute (2.8 miles)

Transportation

• CTA - Clinton (1.9 miles)
• CTA - Cermak-Chinatown (2 miles)
• Cta (2 miles)
• Jamba Union Station / Chicago (2.2 miles)
• Metra - LaSalle Street (2.2 miles)
• Ogilvie Transportation Center (2.3 miles)
• CTA - Kedzie-Homan (2.3 miles)

Cafes

• Blue Bottle Coffee (2.7 miles)
• Tiny Tapp & Cafe (2.9 miles)
• Intelligentsia Coffee (2.9 miles)
• Wildberry Pancakes & Cafe (3 miles)
• Starbucks (3.4 miles)

Theaters

• Regal Webster Place (4.5 miles)