Bria of Forest Edge
Save8001 S Western Ave, Chicago, IL 60620
For more information about senior living options: (844) 490-3973
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The collection of reviews paints a picture of a nursing facility that elicits extremely strong and warring emotions from families, staff, and prospective clients. On one end, there are a handful of fleeting positive notes that praise specific staff members and moments of good care; on the other, there is a tide of harsh, sometimes shocking accusations about neglect, disrespect, and unsafe conditions. Taken together, the reviews suggest a facility with highly inconsistent experiences: some families feel their loved ones are treated with kindness and competence, while many others report dirty rooms, pests, under-staffing, and alarming lapses in medical and everyday care.
A dominant thread throughout the negative feedback is about cleanliness, maintenance, and overall environment. Several reviewers describe rooms and floors as filthy, with trash and damp conditions, and even infestations mentioned - roaches repeatedly appear in the complaints, sometimes paired with other pests. One reviewer called the place "a dump" and "infested with roaches," while another described a smell and a sense that residents are "left and forgotten" in a building that needs extensive updating. Complaints extend to general upkeep as well: reports of overflowing garbage containers, damaged or outdated facilities, and a sense that the physical plant is failing residents who rely on it for safety and comfort.
Staff interactions and treatment of residents are another major battleground in these reviews. A number of accounts describe CNA staff as rude or having a condescending attitude, with residents or families feeling the care is more of a burden to staff than a priority for those who live there. There are even more alarming anecdotes about the behavior of higher-ups, including an administrator or DON (Director of Nursing) who allegedly yelled at a nurse, made threats, and used demeaning language. One particularly unsettling claim describes the DON telling a nurse she didn't deserve to be a nurse, followed by a heated confrontation over the phone that culminated in a threatened permanent firing. The same set of reviews also contains allegations of discrimination and intimidation: a claim that not being African American leads to mistreatment, and a note about a administrator's racist remarks toward Black staff. Taken together, these stories contribute to a perception that the facility's leadership and culture may be punitive, discriminatory, or unsafe for both staff and residents.
Medical and safety concerns appear as another central pillar of the criticism. Reviewers report not just neglect in daily care, but potentially dangerous lapses in medical oversight: diabetic residents not having their sugar checked regularly or insulin administered as needed, misprescribed medications, and residents perhaps experiencing harm due to medication errors. There are multiple mentions of conditions that could compromise health - improper monitoring, the risk of insulin administration errors, and other care gaps that families say could have endangered their loved ones. Several posts describe the building's condition as a safety hazard, with plumbing failures and heat outages cited as ongoing problems that required relocation of residents. In short, these accounts convey a fear that basic medical care and safety protocols are not being consistently followed.
Despite the heavy negative sentiment, there are positive notes that surface amid the complaints. A recurring name that appears in praise is Latangala (also spelled LaTangala in some posts), identified as the Admissions Director. Reviewers credit her with professionalism, knowledge, and a welcoming, transparent approach to answering questions and showing tours. Several reviewers say her presence and attitude were the deciding factor in choosing the Forest Edge facility, describing her as a standout who makes the difference in an otherwise mixed experience. Even in mixed reviews, there are mentions of courteous service, professional environments, and staff who seem genuinely kind and dedicated to their patients, with some comments noting that the staff have good attitudes and are supportive of residents.
There are a few comments that frame the experience in a more hopeful light. Some reviewers observe improvements after remodeling or upgrades, noting that the building has been updated recently and that the atmosphere feels more hopeful because of changes in the physical space. A smaller subset mentions moments of genuine care and support from staff who appear to be doing their best under difficult conditions. A few reviews even describe places where staff treated their loved ones "like family" and where the home seemed to provide good care at times, suggesting that the facility can deliver solid care when staffing levels and attention are adequate.
Overall, the narrative is one of stark contrast. For every reviewer who reports a compassionate caregiver, a clean room, and a positive interaction with Latangala or other staff, there are several who describe a facility that is dirty, understaffed, and unsafe, with medical lapses and abusive or discriminatory behavior from leadership. The consistency of the themes - poor cleanliness, pest problems, under-staffing, questions about medical safety, and a potentially punitive or discriminatory culture - creates a highly polarized view of this nursing home. For families considering this facility, the reviews suggest weighing the strong, positive experiences tied to specific staff members and personal interactions against the very serious concerns raised about safety, care quality, and facility conditions.
Located in the picturesque Forest Edge neighborhood of Chicago, IL, Bria offers a vibrant and convenient assisted living community for seniors. Surrounded by a range of amenities and services, residents can enjoy a fulfilling lifestyle while receiving the care and support they need.
For those who love to socialize or grab a cup of coffee, there are two cafes just a short distance away, perfect for meeting friends or enjoying some quiet time. Nature enthusiasts will appreciate the proximity to two parks, offering opportunities for leisurely walks, picnics, or simply enjoying the beauty of the outdoors.
Healthcare needs are easily met with nine pharmacies nearby, ensuring easy access to medications and healthcare supplies. In case of emergencies or routine check-ups, there are five hospitals in close proximity to provide necessary medical care.
Food lovers will be delighted by the array of restaurant choices around Bria. With 21 dining options nearby, residents can savor delectable meals ranging from casual eateries to fine dining establishments – guaranteeing something to suit every palate.
Transportation options are abundant around Bria with six transportation services available nearby. This makes it simple for residents to access shopping centers, entertainment venues, or attend appointments hassle-free.
Bria also values spirituality and offers tranquility through its close proximity to two places of worship. Seniors can find solace in participating in religious activities and connecting with their faith communities.
With its ideal location surrounded by various amenities and services, Bria is an exceptional assisted living community that caters to seniors' physical, social, spiritual, and healthcare needs while providing them with a comfortable and enriching experience.
This part of Chicago, Illinois is a diverse and convenient area with a range of amenities to suit the needs of seniors. There are several pharmacies nearby, making it easy to access medications and healthcare supplies. In terms of dining options, there are various restaurants offering a mix of fast food and soul food cuisine, providing plenty of choices for dining out. The proximity to hospitals such as Little Company of Mary Hospital and Advocate Children Hospital-Hope Pavilion ensures that residents have access to quality medical care. Additionally, there are cafes like Panera Bread for leisurely meals or coffee outings. For outdoor activities, there are several parks in the vicinity including Harr Park and Jackson Park, providing opportunities for relaxation and recreation. Transportation options are also readily available with nearby Metra stations and the Chicago Midway International Airport for travel needs. Places of worship like Beth Eden Baptist Church cater to spiritual needs within the community. Overall, this area offers a comfortable and well-equipped environment for senior living.
Bria of Forest Edge is located at 8001 S Western Ave, Chicago, IL 60620 in Cook County, Illinois
Bria of Forest Edge on seniors.fyi includes 10 photos including images showing interior, waiting area, lobby, healthcare, reception, bedroom, office, building, and more.
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