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3.1 from 128 reviews
5 stars
58
4 stars
10
3 stars
1
2 stars
5
1 stars
54
Overall Review of Avantara Evergreen Park
common
Staff responsiveness is a mix
Residents and families describe both attentive communication and missed follow-ups.
Some reviews say staff took time to answer questions, communicated in a straightforward way, and helped families feel informed during rehab or nursing stays. Several also mention that therapists and nurses were patient and professional, with concerns handled in timely ways. Other reviewers describe difficulty getting answers, slow or missed help when call lights were used, and communication that felt absent or dismissive.
common
Therapy and recovery support
Many reviews credit rehab therapy with helping people regain strength.
A recurring theme in the positive reviews is hands-on support from physical and occupational therapy, with residents and families describing encouraging sessions and steady progress. Several specifically mention exercises continuing after discharge or improvements that helped them feel more confident going home. A smaller set of reviews report that therapy felt inadequate or didn’t push mobility the way families expected, especially for fall-risk residents.
common
Cleanliness and upkeep
Residents and visitors frequently describe the building as clean and well kept.
Many reviews emphasize cleanliness—rooms that were kept tidy, daily cleaning, and an overall maintained feel that made people more comfortable. Others still describe cleanliness issues such as dirty rooms, shortages of towels or bedding, or concerns about items left in rooms. Taken together, residents tend to mention upkeep as a strength, but the negative reviews point to inconsistent attention to basic supplies and room standards.
common
Activities bring residents together
Reviews describe a steady stream of activities like bingo and group events.
Residents and visitors mention community events and scheduled activities, including playing games such as bingo and watching residents participate and socialize. Some reviews also connect the activity programming with a more upbeat environment during a stay. The community’s offerings also include planned daily activities and resident-run options, which aligns with the way reviewers talk about participation and engagement.
caveat
Food quality and dining are debated
Dining satisfaction varies, with some praising meals and others criticizing food.
Several reviews praise meals—hot food and enjoyment of eating—while a number of others describe food as bad, tasteless, or not matching dietary needs. A few families also mention trouble with food texture or portioning, saying someone couldn’t eat normally or didn’t receive support with meals. The community offers restaurant-style dining and diet-related dining support, but reviews show outcomes can still differ from resident to resident.
caveat
Room comfort and supply issues
Some reviews point to serious problems with temperature, bedding, and basic supplies.
Multiple negative reviews cite extreme heat on the 100 unit, along with complaints that cooling wasn’t resolved. Other concerns include missing or inadequate towels and bedding, laundry or hygiene gaps, and instances where families felt changes or cleaning requests weren’t handled promptly. Positive reviews do describe cleaning and comfort, but the negative reports suggest these day-to-day essentials are not consistently met.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
242 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago Midway (6 miles away)
Chicago O'Hare International (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.8 miles)
CVS Pharmacy (1 miles)
Walgreens (1.1 miles)
Walgreens (1.2 miles)
Walgreens (2 miles)
Walgreens (2.1 miles)
Walgreens (2.2 miles)
Hospitals
Little Company of Mary Hospital (1 miles)
Advocate Christ Outpatient Pavilion (1.7 miles)
Advocate Children Hospital-Hope Pavilion (1.8 miles)
St Bernard Hospital (6 miles)
Palos Community Hospital (6.3 miles)
Advocate Trinity Hospital (7.1 miles)
Ingalls Memorial (7.4 miles)
Restaurants
White Castle (1.1 miles)
Horse Thief Hollow (1.1 miles)
Wendy's (1.1 miles)
Buona Restaurant & Catering (1.3 miles)
Portillo's Hot Dogs (1.4 miles)
Firewater Saloon - Mount Greenwood (1.5 miles)
Burger King (1.9 miles)
Cafes
Panera Bread (1.3 miles)
Corner Bakery Cafe (2.1 miles)
Starbucks (7.2 miles)
Starbucks (7.5 miles)
Transportation
Metra - Morgan Park / 115th Street (2.3 miles)
Metra - 107th Street (4.8 miles)
Atlantic Aviation (5.5 miles)
Cta (5.7 miles)
Chicago Midway International Airport (MDW) (5.8 miles)
Avantara Evergreen Park on seniors.fyi includes 7 photos including images showing interior, dining, salon, physical therapy, exercise equipment, chandelier, windows, bedroom, and more.
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242 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Chicago Midway (6 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Excellent access to nearby amenities and personalized senior care.
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