Symphony At 87th Street in Chicago, IL
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2940 W 87th St, Chicago, IL 60652
For more information about senior living options: (844) 490-3973
Margo Miller provides thorough tours, is knowledgeable, and conducts herself professionally. The facility is clean, beautiful, and has a calm, welcoming atmosphere. The staff delivers great customer service and are very friendly. Aliya's team goes above and beyond to care for residents. Amanda Bustos is highly knowledgeable, thorough, attentive, and compassionate. The therapy team is excellent and motivating, helping residents regain function. CNAs such as Brian, Dylan, and others are described as caring and dedicated. Lena the social service director and Guadalupe are delightful to work with. The Director of Customer Experience, Margo, is praised for warm greetings and clear information.
One reviewer described Aliya on 87th as understaffed, not clean, and providing poor medical care. Another reviewer stated the facility is old and dated, with peeling paint and broken beds. A reviewer claimed the facility reeked of urine and a nurse did not respond promptly for 15 minutes. It was reported that residents were left lying in their own urine and feces for hours without adequate assistance. Some staff were criticized as rude, with complaints about the receptionist. A reviewer said physical therapy was stopped for their relative, resulting in a loss of walking ability. Another reviewer described incidents of falls and lack of timely medical evaluation, calling the facility unacceptable.Symphony at 87th Street is best suited for families prioritizing a rehab-focused environment with a warm, people-centered admissions experience and a therapy program that consistently yields tangible progress. The community earns its strongest endorsements from families who value a personable front-door presence, most notably the Director of Customer Experience, Margo, who guides tours, answers questions, and helps families navigate the admissions process with clear, accessible information. For those seeking a facility where the initial impression is calm, clean, and welcoming, and where therapy services are front-and-center in recovery plans, this campus often checks the right boxes.
Those who may want to consider alternatives include families that cannot tolerate variability in everyday operations or that require near-perfect cleanliness and unfailing medical oversight. A subset of reviews highlights concerns about odor, aging infrastructure, and inconsistent maintenance, along with episodes of communication gaps and slow responsiveness from some staff members. When care hinges on meticulous attention to every detail, especially around timely med administration, rapid nurse availability, and predictable daily routines, some experiences at this home can diverge from expectations. For families with out-of-town coordinators who rely on steady, transparent updates, the mixed feedback regarding bedside management may push them to compare other options as a hedge.
The strongest positives pivot on care team dynamics and the therapy pathway. Families repeatedly praise the staff’s bedside manner, with CNAs, nurses, and therapists who deliver compassionate, hands-on support. The rehabilitation department earns enthusiastic endorsements: patients report meaningful progress in mobility and function, often describing therapists as engaged, knowledgeable, and persistent in helping residents regain independence. The social work and admissions staff, including Lena and Guadalupe in some reviews, are commended for efficiency and empathy, expediting intake and clarifying financial or care-plan questions. The facility’s cleanliness and the generally calm, home-like atmosphere further reinforce confidence for families facing the stress of a transition into post-acute care. An additional practical plus quoted by many is the flexibility around visiting and even pet-friendly policies that help maintain familiar routines and emotional supports for residents.
Yet the cons documented in reviews cannot be dismissed. A recurring theme is inconsistency in staffing levels and responsiveness, with some families reporting longer wait times for calls to be answered or for urgent needs to be addressed. There are explicit accounts of dated infrastructure: chipped paint, aging furniture, and rooms that do not feel contemporary. More troubling are the reports of clinical lapses, including delayed medications and concerns about safety when medical care was needed promptly. A few reviewers describe rough experiences with admissions or discharge logistics, and there are instances where families felt they were not given accurate or timely information about space availability, which complicates decision-making during a stressful period. The spectrum of experiences, from highly positive to severely negative, signals that outcomes may hinge on the specific shift, unit, and whom families encounter on a given day.
The key question becomes how the community’s strengths weigh against its shortcomings. For families drawn to genuine warmth, transparent tours, and a thriving therapy program, the positives largely offset the more intermittent operational gaps. The therapy department’s impact on recovery is a meaningful differentiator, with multiple residents describing significant gains and staff who treat rehabilitation as a priority rather than an afterthought. When Margo or other engaged team members are the primary touchpoints, families often feel informed, reassured, and supported at every step, from decision to move-in to ongoing care planning. However, the occasional reports of poor communication, understaffing, or maintenance issues cannot be dismissed, and they have the potential to undermine confidence, especially for families managing complex medical needs or high-scrutiny discharge plans.
In the end, this community tends to serve well those who want a rehab-forward setting with a strong, personable admissions experience and a therapy program that actively drives recovery. The best-fit families are likely those who can invest time in a thoughtful campus visit, meet Margo and the care-team leads, and gauge the current pace of operations on the specific unit their loved one would join. Prospective residents should press for current staffing levels on the floor, walk through the cleanliness and maintenance status, and request candid conversations with nursing leadership about medication administration protocols and response times. If reliability, predictability, and a consistently spotless environment are non-negotiables, it would be prudent to compare alternatives where those criteria are more tightly met. For families who prioritize compassionate care, tangible therapy gains, and a welcoming admission experience, Symphony at 87th Street remains a compelling option worth pursuing with due diligence.
210 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (5 miles away) Chicago O'Hare International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Symphony At 87th Street is an assisted living community located in the vibrant city of Chicago, IL. Situated in a convenient location, this community offers a plethora of amenities and services to cater to the needs and preferences of its residents.
Within close proximity are two cafes, providing an ideal spot for residents and their families to enjoy a leisurely cup of coffee or a quick bite. Additionally, there is also a park nearby, offering a peaceful setting for outdoor activities or simply enjoying nature.
For residents requiring medical attention or prescription services, 11 pharmacies are easily accessible. This ensures that individuals can conveniently access their medications and any necessary healthcare products.
Food lovers will appreciate the array of dining options available with 22 restaurants located nearby. Whether residents crave fine dining experiences or casual meals with friends, they are sure to find something to suit their tastes.
Transportation options are plentiful near Symphony At 87th Street, offering easy mobility for residents. With six transportation choices available, including public transportation and private services, it is effortless to explore the city or run errands.
For those seeking spiritual solace and connection within their community, there are two places of worship located nearby. This enables residents to maintain their religious practices and engage in meaningful communal experiences.
The safety and well-being of residents is paramount at Symphony At 87th Street. In case of emergencies or medical needs, four hospitals are situated in close proximity. This ensures swift access to quality healthcare when required.
Overall, Symphony At 87th Street provides a comfortable and accommodating environment for seniors seeking assisted living in Chicago. The combination of nearby amenities, convenient services, and essential facilities cultivates an enriching experience for all residents.
Located in Chicago, Illinois, this neighborhood offers convenient access to several hospitals such as Little Company of Mary Hospital and Advocate Children Hospital-Hope Pavilion, ensuring quality healthcare services are easily accessible. In addition, there are numerous pharmacies nearby such as CVS and Walgreens for quick medication refills. The area also boasts a variety of dining options ranging from fast food chains like McDonald's and Burger King to local favorites like Portillo's Hot Dogs and Horse Thief Hollow. For those looking to enjoy nature, there are several parks within a few miles, including Harr Park and Washington Park. Places of worship such as Beth Eden Baptist Church and the Mosque Foundation provide spiritual support for residents, while transportation options like Metra stations and the Chicago Midway International Airport offer easy travel opportunities. With these amenities in mind, this neighborhood could be a great fit for seniors looking for a diverse and well-connected community to call home.
Symphony At 87th Street is located at 2940 W 87th St, Chicago, IL 60652 in Cook County, Illinois
Symphony At 87th Street on seniors.fyi includes 3 photos including images showing landscaping, fitness, exercise, rehabilitation, healthcare, gym, building, entrance, and more.
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