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Belhaven Nursing & Rehab Center in Chicago, IL

Belhaven Nursing & Rehab Center is a nursing home community in Chicago, IL.

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Belhaven Nursing & Rehab Center in Chicago, IL

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  • Interior

    A well-equipped gym features an elliptical machine, offering a space for fitness and rehabilitation exercises indoors.

  • Living Room

    A cozy living room featuring a modern fireplace, two sofas, and a central coffee table under a contemporary ceiling light.

  • Dining

    An empty dining room with tables and chairs arranged neatly.

  • Kitchen

    A modern kitchen with sleek cabinetry and stainless steel appliances.

  • Artwork

    A modern reception area featuring a stylish desk and vibrant artwork on the walls.

  • Physical Therapy

    A spacious rehabilitation center equipped with exercise and therapy tools for physical therapy sessions.

11401 South Oakley Avenue, Chicago, IL 60643

For more information about senior living options: (866) 208-4318

2.5 from 100 reviews
5 stars
34
4 stars
2
3 stars
1
2 stars
4
1 stars
59

Overall Review of Belhaven Nursing & Rehab Center

common 17 reviews mention this

Staff support feels uneven

Many residents and families describe genuinely supportive, attentive staff.

Several reviews highlight caring staff and leadership presence, with families praising the administrator and teams for being supportive and responsive to concerns. Some residents describe feeling well cared for, including therapy support and a welcoming environment. At the same time, other reviews complain of unhelpful interactions and residents not getting timely assistance, suggesting service quality is inconsistent across experiences.

caveat 9 reviews mention this

Phone and communication draw complaints

Communication problems—especially with phone calls—come up repeatedly in reviews.

A recurring theme is that calls are not answered or are poorly handled, including long holds and disconnected calls. Some families describe repeated attempts to reach administration or care teams without a workable response. Others also mention difficulty getting messages taken seriously, which adds stress when coordinating care needs.

caveat 16 reviews mention this

Cleanliness and odor are major issues

Multiple reviews mention strong cleanliness and odor concerns inside the facility.

Several reviews describe the building smelling strongly, including urine or fecal odors, and report areas that did not feel properly maintained. Others mention dirty rooms, unattended spaces, or issues like stained surfaces and unsanitary conditions in daily care areas. A few reviews also allege more serious cleanliness problems such as pests and bed bug concerns.

caveat 3 reviews mention this

Wound care and skin issues

Reviews mention both positive wound-related care and serious skin breakdown concerns.

One review specifically praises the dementia unit and wound care team, describing it positively. In contrast, multiple critical reviews report skin breakdown concerns such as bed sores, pressure injuries, and problems that families felt were not handled appropriately. Together, this suggests wound/skin care experiences vary widely between residents and units.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 221 resident community capacity 221 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (8 miles away) Chicago Midway (8 miles away)
  • Chicago O'Hare International (23 miles away) Chicago O'Hare International (23 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Transportation

  • Metra - Morgan Park / 115th Street (0.3 miles)
  • Metra - 107th Street (3.6 miles)
  • Metra (7.3 miles)
  • 59th st Junction (7.4 miles)
  • Atlantic Aviation (7.5 miles)
  • Cta (7.6 miles)
  • Chicago Midway International Airport (MDW) (7.7 miles)

Restaurants

  • Buona Restaurant & Catering (1 miles)
  • Horse Thief Hollow (1.2 miles)
  • Dillingers Drive-In (1.9 miles)
  • Wendy's (1.9 miles)
  • Firewater Saloon - Mount Greenwood (2.1 miles)
  • McDonald's (2.3 miles)
  • White Castle (2.4 miles)

Places of Worship

  • Holy Name Of Mary Church (1.1 miles)
  • Beth Eden Baptist Church (1.2 miles)
  • Mosque Foundation (6.9 miles)
  • Palos Islamic Center (7.3 miles)
  • St Philip Neri Parish (7.7 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (1.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (3.3 miles)

Hospitals

  • Little Company of Mary Hospital (2.6 miles)
  • Advocate Christ Outpatient Pavilion (3.7 miles)
  • Advocate Children Hospital-Hope Pavilion (3.8 miles)
  • Ingalls Memorial (5.5 miles)
  • Advocate Trinity Hospital (6.4 miles)
  • St Bernard Hospital (6.8 miles)
  • Palos Community Hospital (7.1 miles)

Cafes

  • Panera Bread (3.3 miles)
  • Corner Bakery Cafe (3.9 miles)
  • Starbucks (6.5 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (8.1 miles)

Parks

  • Harr Park (5.2 miles)
  • Maicach Park (7.6 miles)
  • Calumet Park (7.9 miles)
  • Jackson Park (7.9 miles)
  • Washington Park (8.1 miles)
  • South Shore Cultural Center (8.2 miles)

Physicians

  • Family Christian Health Center (5.5 miles)
  • United Pain Services (8.2 miles)

Frequently Asked Questions

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