Aperion Care International

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Pros

• The facility is exceptional and provides the best care to loved ones.
• The staff responds in a timely fashion to residents and family.
• The facility is clean and well-maintained.
• The dialysis area is well manned and clean.
• Aperion International is aesthetically very nice with spacious rooms and minimal odor.
• Staff at International are fine, and the food and dining area are very nice.
• Everyone at the rehab facility was nice and caring, providing a beautiful and clean environment.
• The family member had a private suite with amenities like a shower, telephone, cable TV, and seating for family visits.
• The family member at the rehab facility was up and walking in no time.

Cons

• "A loved one second day at facility for Physical Therapy and I'm already not pleased, bad customer service just getting transferred by staff just to talk to my loved one."
• "Breakfast not served yet at 9:20am and dinner was served at 7:03pm last night."
• "Low volume on their phone, can hardly hear and it hasn't been 24 hours yet!"
• "My father was in this nursing home, I personally am disgusted with the care they provide to our poor senior."
• "This place needs to replace most of their employees starting with the assistant administrator, social worker, and some nurses."
• "Senior are not bathed regularly, they fail to change their diapers."
• "The call buzzer rings and the nurses and CNA ignore the call."
• "The social worker transfers the seniors to a different facility without notifying the family member."
• "No compassion for our seniors, this place should be closed down was reported to the state has many violations."

Review

Mixed Reviews Reflect the Varied Experiences at Local Rehabilitation Facility

One customer expresses their dissatisfaction with the customer service and lack of basic amenities at a local physical therapy facility. They mention being transferred multiple times just to speak to their loved one, and highlight concerns such as delayed meal services and low phone volume. In contrast, another reviewer praises the exceptional care provided to their loved one, noting prompt responses from staff, cleanliness throughout the facility, and well-maintained dialysis areas. These mixed reviews offer a glimpse into the diverse experiences individuals may encounter at this establishment.

Another reviewer shares their positive experience at Aperion International, commending its cleanliness, pleasing aesthetics, and efforts to engage residents. The availability of spacious rooms and minimal odor further contributed to their satisfaction. The long-term presence of a contented resident also served as an endorsement for this particular nursing home. As such, this reviewer fails to identify any significant shortcomings in their overall experience.

A third individual appreciates the convenience offered by International nursing home. While they do not elaborate on specific aspects of the staff or care provision, they commend the pleasant dining area and quality of food available. While brief in nature, this review indicates a generally satisfactory experience for this family member.

In sharp contrast to the previous reviews, a disgruntled family member criticizes the poor care provided to seniors at this nursing home. They express disgust towards numerous employees including the assistant administrator, social worker, and some nurses. The reviewer alleges neglectful practices such as infrequent bathing and failure to change diapers promptly. Furthermore, they condemn staff members for ignoring call buzzers and transferring seniors without notifying family members. This negative review highlights concerns regarding compassion towards senior residents along with potential violations reported to state authorities.

Switching gears again, another individual shares a positive experience with a knee replacement rehabilitation facility. They praise the kind and caring nature of the staff while emphasizing the cleanliness and beauty of the facility itself. The provision of a private suite with personal amenities, such as a shower, telephone, cable TV, and seating for family visits, contributes to this customer's overall satisfaction. Their family member's swift recovery and subsequent return home in just two weeks further solidifies their positive impression.

The final review raises some concerns regarding communication and care practices at an undisclosed facility. The reviewer expresses disappointment that their relative was reported missing to the police without prior notification to a local family member. They also mention a lack of procedure or form signing when their family member went on outings with the same relative over multiple occasions. Additionally, they indicate inadequate response to an incident involving a heating pad left on a resident without staff awareness. Furthermore, they note their expectation for monthly physician notes in residents' charts.

In conclusion, these reviews paint a varied picture of experiences at this physical therapy facility and nursing home. While some customers express satisfaction with exceptional care, cleanliness, and engagement efforts, others raise concerns regarding poor customer service, neglectful practices towards seniors, or lapses in communication and documentation. It is important for individuals seeking care at such facilities to consider these diverse perspectives when making decisions related to their loved ones' well-being.

Restaurants

• Marz Community Brewery (1.9 miles)
• Maria's Packaged Goods & Community Bar (2.8 miles)
• The Barrel (3.3 miles)
• Popeyes Louisiana Kitchen (3.8 miles)
• Fred & Jack's (4.4 miles)
• McDonald's (4.4 miles)
• Portillo's (4.9 miles)

Pharmacies

• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (3.9 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.6 miles)

Transportation

• 59th st Junction (3 miles)
• Cta (3.1 miles)
• CTA - Sox-35th Red (3.3 miles)
• Chicago Midway International Airport (MDW) (3.3 miles)
• Concourse B (3.4 miles)
• Atlantic Aviation (4 miles)
• CTA - Cermak-Chinatown (4.2 miles)

Hospitals

• St Bernard Hospital (3.2 miles)
• Comer Children's Hospital (4.2 miles)
• University of Illinois Hospital & Health Sciences System (4.4 miles)
• John H Stroger Jr Hospital (4.6 miles)
• Rush University Medical Center (4.8 miles)
• Little Company of Mary Hospital (5.9 miles)
• MacNeal Hospital (5.9 miles)

Parks

• Washington Park (3.6 miles)
• Douglas Park (4 miles)
• Ping Tom Memorial Park (4.3 miles)
• Coliseum Park (4.9 miles)
• Burnham Park (5 miles)
• Wentworth Park (5.1 miles)
• Skinner Dog Park (5.3 miles)

Physicians

• Illinois Eye Institute (3.7 miles)
• University of Illinois Mile Square Health Center: Near West Side (5.3 miles)

Cafes

• Starbucks (5.8 miles)
• Blue Bottle Coffee (6.1 miles)
• Intelligentsia Coffee (6.1 miles)
• Tiny Tapp & Cafe (6.2 miles)