Centralia Manor

Pros

• The facility was well maintained and clean, with staff actively working to keep the environment tidy.
• Some staff members were caring and attentive, making an effort to pay attention to patients' preferences, such as meal choices.
• The administrative staff was reachable and available for communication when needed.
• Physical therapy personnel were described as both professional and personable, contributing positively to patient experiences.
• During one patient's stay, they found the experience to be very good overall, despite minor issues with food temperature.

Cons

• The staff at Centralia Manor neglected patients, leaving them unattended and unassisted with basic needs like eating.
• There was a lack of communication from the facility regarding patient care and progress updates.
• The food was often cold, leading to dissatisfaction among residents.
• Some staff members exhibited unprofessional behavior and were unfriendly towards family members.
• The facility experienced issues with patient care, including multiple falls, significant weight loss, and bed sores.
• Residents felt confined and unable to participate in physical activities due to restrictions on movement.
• Overall experiences varied greatly, with some patients feeling worse after discharge than when they arrived.

Review

The experiences shared by those who have interacted with Centralia Manor reveal a complex and multifaceted picture of the nursing facility, highlighting both commendable aspects and significant areas of concern. For some families, the memories associated with care provided to their loved ones leans towards disappointment, while others express gratitude for helpful staff and clean facilities. Both perspectives offer valuable insights into the quality of care available at this nursing home.

One recurring theme in several reviews revolves around inadequate personal care for residents. A family member's account emphasizes their distress over their parent’s treatment during a previous stay, noting that they were often left in a wheelchair without assistance during eating times. This lack of attention was particularly troubling given the resident's visual impairments, such as glaucoma and macular degeneration. The individual reported that despite visiting every day, they felt frustrated seeing their mother pushed aside instead of being actively engaged in her care or social activities. Such observations raise critical questions about how well staff members are trained to cater to residents' specific needs.

In stark contrast to some negative experiences is the account of an individual who found joy in their stay at Centralia Manor. Although they criticized the food—often served cold due to delays—they noted that staff responsiveness was generally commendable. Residents could rely on timely response when calling for aid and appreciated cleanliness throughout the facility. The reviewer highlighted an instance where kitchen staff made an effort to cater to their dietary preferences by providing a large bowl of salad they frequently ordered—a small yet significant gesture that showcased personalized attention from some caregivers.

Despite these pleasant mentions, other accounts paint a disheartening picture regarding communication within Centralia Manor. One family expressed frustration over unfulfilled promises related to patient care conferences; they never received updates regarding their loved one's rehabilitation progress after hospitalization. When it came time for discharge, alarming revelations surfaced—the resident had deteriorated significantly during her stay rather than improving as anticipated. Such abrupt transitions can have lasting impacts on families who trust facilities with their loved ones’ health and wellbeing.

Additionally, incidences involving unprofessionalism among certain administrative staff have surfaced in reviews, indicating difficulties faced by family members when attempting to advocate for proper care or address grievances. One review reported negative comments made by an admitting personnel member towards outside hospital workers regarding the patient's family dynamics—behavior that raises ethical concerns about how healthcare professionals interact with one another while representing patient interests.

Food quality has emerged as a common thread across multiple evaluations, impacting residents' overall satisfaction levels at Centralia Manor. Several reviews indicated persistent issues with meal temperatures—with food arriving cold or unappetizingly prepared—which contributed negatively to residents’ dining experience and general morale. On top of this aspect is coupled another worrying trend: limited mobility for patients who were often discouraged from taking short walks or physical activity within the facility itself.

In conclusion, Centralia Manor presents a mix of commendable attributes alongside glaring deficiencies in several core areas vital for effective eldercare service provision. While some reviewers acknowledge moments where caring interactions occurred within relatively clean environments staffed by attentive personnel, contrasting testimonies underscore severe shortcomings related particularly to patient engagement and supportive communication between administration and families—all pivotal elements influencing long-term health outcomes for vulnerable populations entrusting them with quality care.

Places of Worship

• Grace United Fellowship Church (0.1 miles)
• St Mary's Church (1.7 miles)
• Masonic Temple (1.8 miles)
• Central City Baptist Church (2 miles)
• Christian Bethlehem Church (2.2 miles)
• Lutheran Church of the Redeemer (2.2 miles)
• Jehovah's Witnesses (2.7 miles)

Hospitals

• Ssm Health Care Corporation (0.9 miles)
• St Mary's Hospital (1 miles)
• St Mary's Good Samaritan (1 miles)
• SSM Health Neurosciences (1 miles)
• Surgery Center of Centralia (1 miles)
• Egyptian Spine Clinic (1.1 miles)
• Good Samaritan Regional Health Center, A Missouri Not For Profit Corporation (2.8 miles)

Physicians

• Bowen J Shane PA-C (0.9 miles)
• Cancer Care of IL (1 miles)
• Suresh Krishnamoorthy (1 miles)
• Community Resource Center - Judy LYNN Keeven MD (1.2 miles)
• Stedelin Pediatrics (1.4 miles)
• Southern Illinois Dermatology (1.9 miles)
• Eye Clinic (2.3 miles)

Pharmacies

• Bandy's Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.9 miles)
• Schnucks (2.9 miles)
• Bandys Pharmacy - Sale (10 miles)
• Medicine Shoppe (10.9 miles)

Restaurants

• Roundhouse Winery & Vinyard (1.5 miles)
• Downtown Lounge (1.9 miles)
• Tequila Mexican Restaurant (1.9 miles)
• The Kountry Kitchen (2 miles)
• The Diner (2.2 miles)
• Chelbrans (2.5 miles)
• Sonic Drive-In (2.6 miles)

Transportation

• U-Haul Neighborhood Dealer (2 miles)
• Lively Gerald (6.8 miles)

Cafes

• Five Brothers Cafe (8.7 miles)
• Sharon's Cafe (10.2 miles)
• Lucky Slots Cafe (16.5 miles)