Heritage Woods Of Centralia
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2049 East McCord Street, Centralia, IL 62801
For more information about senior living options: (844) 490-3973
Heritage Woods of Centralia offers competitive monthly costs for its various room types when compared to both Washington County and the broader state of Illinois. For a studio, residents benefit from a monthly fee of $3,450, which is significantly lower than the county average of $4,948 and also more affordable than Illinois' average of $4,028. When it comes to one-bedroom accommodations, Heritage Woods matches the county's pricing at $3,900 while still coming in below the state's average of $3,527. The two-bedroom option at Heritage Woods is priced at $5,800, aligning with the county rate but surpassing the state's average of $4,208. Overall, Heritage Woods provides an attractive choice for those seeking assisted living options in Centralia by offering favorable rates in comparison to local and state standards.
| Floor plans | Heritage Woods Of Centralia | Washington County | Illinois |
|---|---|---|---|
| Studio | $3,450 | $4,948 | $4,028 |
| 1 Bedroom | $3,900 | $3,900 | $3,527 |
| 2 Bedrooms | $5,800 | $5,800 | $4,208 |
Heritage Woods is a wonderful community. The staff are professional, kind, and respectful to residents. The facilities are clean, well-maintained, and safe. The home is beautiful and conveniently located near doctors and shopping, with independence encouraged. Families describe moving loved ones here as a great decision. Residents feel supported in a loving environment with abundant activities. The community offers transportation for off-site excursions and a variety of healthy meal options. Residents make new friends and reconnect with others, creating a compassionate social atmosphere. The grounds include inviting outdoor spaces like a covered patio, gazebo, shade trees, and walking paths.
The facility is described as having poor training and being chronically short-staffed, with administrative staff described as rude. There is alleged favoritism toward Main building residents over those in the Cottages, and snow removal that blocked walkways and doors for some residents. Residents on fixed incomes are expected to pay out of pocket for snow removal and to walk to the office to pay rent, which is deemed unacceptable. A former DON, Krystal, is described as a horrible person to work for and not trustworthy with residents or their families. The building exterior is said to look like a cheap hotel, and the interior is described as haunted. Residents complain about monthly rent increases without corresponding pay raises for staff.Heritage Woods of Centralia is best suited for families seeking a warm, safety-focused retirement option where independence is honored and daily needs are met with prompt, compassionate care. The community offers clean, well-kept surroundings, attractive apartments and villas, and a layout that supports easy access to medical providers and shopping. Residents tend to respond well to staff described as professional, kind, and respectful, with a robust social calendar and transportation for off-site outings. For seniors who want a homey, active setting with reliable housekeeping, lawn care, and predictable routines, Heritage Woods provides the right balance of privacy and support within a familiar neighborhood feel.
However, potential movers should be aware of ongoing concerns expressed by some families about leadership and staffing. Reports of short-staffing, high turnover, and administrative friction color overall perceptions for a subset of residents. Several reviewers flag the leadership in the main administrative role as problematic, while others praise the same leader in different terms, signaling a real inconsistency that families must probe during a visit. Additionally, there are clear tensions between the Main building and the Cottages, particularly around snow removal and access to a dumpster area; complaints describe residents being left trapped and charged for services expected to be covered. These issues are material when evaluating safety, reliability, and value.
On the positive side, the practical realities of care at Heritage Woods are solid. Clean facilities, friendly and professional staff, and a campus designed to encourage independence while offering ready assistance create a dependable baseline of safety. The community emphasizes accessibility: nutritious meals with healthy options, guest meals, continuous snacks, and a broad slate of activities plus transportation for appointments or excursions. Families repeatedly note a homey feel - well-maintained outdoor spaces, inviting common areas, and opportunities for social connection that can lift mood and overall wellness. For those prioritizing a hospitable, engaging environment with dependable oversight, these factors carry substantial weight.
Yet the cons are not negligible and deserve frank consideration. Persistent understaffing and disputes with administrative staff paint a picture of a facility where reliability can hinge on individual team members rather than institutional routines. Leadership concerns extend to a specific administrator described as difficult to work with, which raises questions about consistency in policy enforcement, rent increases, and uniform resident experience across different neighborhoods. The external impression of the building as more like a budget hotel, along with reports of low morale among some staff, contributes to a hesitancy for some families to commit without direct corroboration from current residents. These realities suggest outcomes may depend as much on daily staff dynamics as on formal programs.
Decision-makers should use a focused checklist before choosing Heritage Woods. Verify current leadership stability and communication practices; confirm actual staffing levels and night coverage; review the rent structure, including any anticipated increases and what is included in the base rate. Tour both the Main building and the Cottages, ask about snow removal history and safety protocols, and speak with multiple residents about responsiveness to concerns. Consider how memory care or higher medical needs would be managed and whether visiting clinicians can integrate smoothly with ongoing care. For families valuing warmth, safety, and a well-tended campus with an active social life, Heritage Woods is a solid fit - so long as due diligence confirms that the positives are backed by consistent leadership and staffing.
Bottom line: Heritage Woods of Centralia delivers a compelling package of cleanliness, compassionate care, and a friendly, engaged community. The strongest fit tends to be seniors who prize independence within a supportive framework and who can tolerate the possibility of leadership and staffing variability being addressed through proactive, transparent management. Those seeking unwavering administrative consistency, uniform staffing, or highly specialized care may want to explore alternatives while keeping Heritage Woods on the short list for a guided tour and candid conversations with residents. In the right circumstances, the community can extend meaningful, dignified time with loved ones and foster authentic connections in a reassuring, home-like setting.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities. Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Yoga / chair yogaYoga and chair yoga are important for seniors as they promote flexibility, balance, strength, and overall wellbeing. These practices can help improve mobility, reduce stress, and enhance mental clarity, ultimately leading to a higher quality of life in their senior years.Heritage Woods of Centralia in Centralia, IL is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. Situated in a peaceful location, this community provides a comfortable and inviting atmosphere for seniors to call home.
The spacious apartments at Heritage Woods are fully furnished and equipped with air-conditioning and cable or satellite TV, ensuring that each resident has a comfortable living space. The community also features beautiful indoor and outdoor common areas, including a garden and patio, providing plenty of opportunities for residents to relax and socialize with their neighbors.
For those who require assistance with daily tasks, the dedicated staff at Heritage Woods provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management services are also available to ensure that residents receive their prescribed medications on time. Additionally, coordination with health care providers is provided to ensure seamless integration of medical services.
Residents at Heritage Woods can enjoy delicious meals prepared by a professional chef in the restaurant-style dining room. Special dietary restrictions are accommodated to meet individual needs. Guest meals are also available for family and friends who wish to dine with their loved ones.
The community offers a variety of engaging activities to keep residents active and entertained. From cooking classes to day trips and outings, there is always something exciting happening at Heritage Woods. Devotional activities both on-site and off-site provide spiritual fulfillment while educational speakers promote lifelong learning. Residents can participate in yoga or chair yoga sessions for physical well-being.
Convenience is key at Heritage Woods, with numerous pharmacies, physicians' offices, restaurants, places of worship, transportation options nearby. This ensures that residents have easy access to essential services and amenities.
Overall, Heritage Woods of Centralia provides a warm and welcoming environment where seniors can receive high-quality care while enjoying an active lifestyle filled with enriching activities.
This area of Centralia, Illinois, offers a variety of amenities that may appeal to seniors looking for a peaceful and convenient place to live. With several places of worship nearby, including Grace United Fellowship Church and St Mary's Church, residents can easily continue their religious practices. Additionally, there are multiple hospitals and physicians within close proximity, such as SSM Health Care Corporation and Cancer Care of IL, ensuring easy access to medical care. The selection of restaurants like Tequila Mexican Restaurant and The Diner provide options for dining out, while pharmacies like Bandy's Pharmacy and Walgreens offer convenience for medication needs. Transportation options such as U-Haul Neighborhood Dealer are available for travel needs, and cafes like Five Brothers Cafe provide a cozy spot for socializing or relaxing. Overall, this area in Centralia provides a well-rounded environment with essential services for seniors considering senior living in the area.
Heritage Woods of Centralia offers competitive monthly costs for its various room types when compared to both Washington County and the broader state of Illinois. For a studio, residents benefit from a monthly fee of $3,450, which is significantly lower than the county average of $4,948 and also more affordable than Illinois' average of $4,028. When it comes to one-bedroom accommodations, Heritage Woods matches the county's pricing at $3,900 while still coming in below the state's average of $3,527. The two-bedroom option at Heritage Woods is priced at $5,800, aligning with the county rate but surpassing the state's average of $4,208. Overall, Heritage Woods provides an attractive choice for those seeking assisted living options in Centralia by offering favorable rates in comparison to local and state standards.
Heritage Woods Of Centralia is located at 2049 East McCord Street, Centralia, IL 62801 in Washington County, Illinois
Heritage Woods Of Centralia on seniors.fyi includes 31 photos including images showing interior, decor, living room, flag, bedroom, dining, building, landscaping, and more.
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Interior
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Landscaping
Lighting
Entrance
Artwork
Fireplace
Floor Plan
