Aperion Care Bridgeport
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900 East Corporation, Bridgeport, IL 62417
For more information about senior living options: (844) 490-3973
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The collection of experiences people shared about Aperion Care Bridgeport paints a complex picture: a facility that many find welcoming, modern, and well-equipped, but with at least a few troubling gaps in accessibility and customer service that some families have encountered. Across the board, there is a strong sense that the building itself has been transformed into a more inviting, comfortable space, and that many staff members are genuinely devoted to residents' well-being. Yet, the message is not uniformly positive, with several comments pointing to staffing pressures, slow responses to calls, and interactions that left some family members feeling unsettled or undervalued.
Several reviewers center their praise on the rehab and therapy experience. One person who began rehab there described Aperion as a wonderful environment for recovery, noting that the staff were knowledgeable, kind, and consistently supportive of the resident's emotional well-being. The therapeutic process was framed as effective, with therapy sessions helping the individual regain confidence and mobility. The addition of a new therapy gym and the overall emphasis on daily activities to keep residents engaged were highlighted as major benefits. In these accounts, Aperion is presented as a place where rehabilitation is a central focus, not just a side service, and where families feel reassured about the quality of care during the recovery journey.
The physical plant itself receives a great deal of favorable attention. Reviewers described Aperion as newly remodeled, clean, and modern, with a warm, home-like atmosphere that welcomes visitors as they step inside. The facility's upgrades - ranging from a refreshed dining and common area to the specialized memory care wing - are repeatedly cited as evidence of a facility that takes pride in its appearance and in creating an environment that feels pleasant and safe for residents. The memory care wing, in particular, is noted for offering care and activities suited to residents with dementia or Alzheimer's, which many families see as a critical component of a high-quality nursing facility.
Beyond the physical space, several comments underscore a strong sense of community and family atmosphere. Reviewers repeatedly mention staff who are friendly, compassionate, and engaging, with a genuine willingness to support both residents and their families. There is praise for a calendar full of events and activities designed to keep residents mentally and socially active, and for transportation services to appointments, which lightens the burden for families coordinating care. The sense of continuity is also highlighted, with long-term staff members described as having "huge hearts" and a deep commitment to the people they serve, contributing to a feeling of stability and trust within the community.
Leadership and overall commitment to care are other recurring threads. Some reviewers credit leadership with being caring and devoted to both staff and residents, labeling Aperion as an excellent place for rehabilitation and general care. Cleanliness and a positive, welcoming environment are repeatedly mentioned, reinforcing the impression that the facility prioritizes a high standard of day-to-day operations and resident comfort. In these accounts, Aperion appears to embody the ideals of a well-managed facility that values patient- and family-centered care and strives to uphold a supportive, reliable atmosphere.
Not all experiences align with the high praise, however. A number of reviewers report significant concerns about responsiveness and customer service. One account describes a stark mismatch between patient needs and staff response, citing a high patient-to-CNA ratio and a lack of timely help with call lights. In another harsh critique, the reviewer labels the facility's customer service as among the rudest they have encountered, alleging unprofessional behavior when family members interact with staff. Specific names are mentioned in these complaints, including a social worker and a nurse who are described as particularly uncivil, with the parent-offspring dynamic and perceived bias becoming a focal point of distress. There are even mentions of state survey results as a reference point for evaluating how the facility operates, suggesting that some families weigh external measures as part of their assessment.
The most emotional and personal account comes from a reviewer who describes a painful family situation. In this narrative, a friend's mother, who had a complicated relationship with the friend, spent her final days at Aperion and was treated with contempt by caregivers. The reviewer frames this as a deeply hurtful experience, expressing anger at what they saw as judgmental attitudes and a lack of empathy during the mother's final days. The account ends with a sense of injustice and sorrow, lamenting the daughter's burden in arranging final matters for a mother who was not treated with the care and respect they believed she deserved. This emotionally charged perspective serves as a stark counterpoint to the more positive notes that appear elsewhere in the reviews.
Taken together, the reviews present Aperion Care Bridgeport as a facility with many strengths: a remodeled, clean, and welcoming environment; a robust rehab and therapy program; comprehensive activities and transportation support; and a sense of warmth and community from many of its staff. At the same time, they reveal real frustrations around call-light responsiveness, inconsistent customer service, and interpersonal dynamics that can leave families feeling unheard or disrespected. For someone evaluating Aperion, the message is clear: the facility has much to offer in terms of care quality and environment, but potential clients should also consider their own priorities around responsiveness, staff interactions, and the importance of neutral, compassionate communication when discussing a loved one's care. As with any long-term care decision, experiences may vary by unit, staff on shift, and individual circumstances, so prospective families are encouraged to visit, ask pointed questions about staffing and response times, and speak with a range of current residents and family members to form a holistic view.
Aperion Care Bridgeport in Bridgeport, IL is a vibrant and well-equipped assisted living community designed to provide seniors with a comfortable and enriching lifestyle. Our amenities are tailored to meet the diverse needs and interests of our residents.
For those looking for relaxation and personal care, we offer a beauty salon and housekeeping services. Residents can enjoy their favorite television shows through cable or satellite TV in their fully furnished private rooms, or gather in the gaming room for some social interaction. Additionally, our community operated transportation is available for non-medical purposes, making it easier for residents to run errands or attend social events.
We understand the importance of staying connected in today's digital age, which is why we provide a computer center with Wi-Fi/high-speed internet access. Our small library offers an assortment of reading material for those who love to indulge in a good book. For those who prefer outdoor activities, our garden and outdoor space are perfect places to unwind and enjoy nature.
In terms of dining options, Aperion Care Bridgeport offers restaurant-style dining with menus that cater to special dietary restrictions. Our skilled chefs prepare delicious meals while following diabetes diets and other dietary needs. And for added convenience, we provide meal preparation and service.
Our team of dedicated caregivers is available around the clock to assist residents with activities of daily living such as bathing, dressing, and transfers. We also prioritize medication management to ensure each resident receives their prescribed medications on time.
At Aperion Care Bridgeport, we understand the importance of mental wellness, which is why we offer a mental wellness program designed to support emotional well-being. In addition, our wellness center provides opportunities for physical fitness through fitness programs and scheduled daily activities.
Residents can also partake in planned day trips organized by our staff or engage in resident-run activities for socialization within the community. For religious needs or spiritual fulfillment, there are numerous places of worship nearby.
With convenient proximity to parks, pharmacies, physicians, restaurants, and transportation options, Aperion Care Bridgeport ensures that our residents have easy access to the services and amenities they need.
Aperion Care Bridgeport is located at 900 East Corporation, Bridgeport, IL 62417 in Lawrence County, Illinois
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