Maple Crest Care Centre offers a private room option at a monthly cost of $5,636, which is slightly below the average for Winnebago County at $5,647. Compared to the broader state average in Illinois, which stands at $5,049, Maple Crest's pricing reflects the unique services and amenities provided within its facility. While the center is competitively priced within its county, it does present a higher commitment relative to statewide figures, indicating that residents may benefit from enhanced care quality or specialized offerings that justify this investment.
Floor plans
Maple Crest Care Centre
Winnebago County
Illinois
Private
$5,636
$5,647
$5,049
Overall Review of Maple Crest Care Centre
common49 reviews mention this
Friendly, attentive staff comes up often
Residents and families frequently describe the staff as friendly and attentive.
Across many visits and stays, residents and families describe staff as friendly, helpful, and attentive to care needs. Several reviewers also mention communication updates, respectful treatment, and staff members taking time to answer questions. A few negative reviews do criticize staff availability or behavior, but the more common day-to-day experience is positive.
common10 reviews mention this
Cleanliness and upkeep are noticeable
Multiple reviews mention the facility looks and feels clean.
Several reviewers say the building, rooms, and shared spaces are kept clean and well maintained. First impressions frequently focus on cleanliness and a pleasant smell, and some comments include that residents appear neatly dressed. Even some critical reviews focus on problems in care delivery rather than saying the overall environment is dirty.
caveat6 reviews mention this
Food quality is mixed
Dining reviews are split between meals that are warm and meals that fall short.
Some families report that food is very good and warm, including positive comments about lunch service. Others describe colder meals, food service delays, and meals that feel inconsistent. There are also remarks that the menu needs updating, with at least one reviewer linking concerns about food to the overall experience.
common5 reviews mention this
Activities and social time stand out
Residents are described as able to take part in activities and social moments.
Reviewers mention residents joining activities and spending time out of their rooms, including a case where residents were gathered for music before lunch. Others say staff prompt engagement and help keep family members informed, while one review notes multiple spaces for activities. While activities are broadly described positively, one visit also describes limitations around where residents could go.
caveat8 reviews mention this
Short staffing and maintenance issues
A recurring concern is delayed or incomplete care tied to staffing and maintenance problems.
Several reviews describe staffing shortages and long waits for assistance, including help with toileting and bedtime routines. Others raise maintenance concerns such as broken equipment and water or temperature problems, and one reviewer reports serious concerns about care capability and accountability. Even among reviewers who like the staff, a separate set of comments points to busy periods where help can be slow.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
86 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Greater Rockford (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Your Family Doctor (1.4 miles)
Shobha S. Iyengar, MD (1.4 miles)
Freedom Vision Centers (3.2 miles)
Rosecrance Berry Campus (5 miles)
Rockford Pediatric Pulmonology (6.3 miles)
Meijer Optical (6.3 miles)
Mehta Ben DDS - Ben Mehta, DDS - Affordable Dentures (6.3 miles)
Maple Crest Care Centre offers a private room option at a monthly cost of $5,636, which is slightly below the average for Winnebago County at $5,647. Compared to the broader state average in Illinois, which stands at $5,049, Maple Crest's pricing reflects the unique services and amenities provided within its facility. While the center is competitively priced within its county, it does present a higher commitment relative to statewide figures, indicating that residents may benefit from enhanced care quality or specialized offerings that justify this investment.
Maple Crest Care Centre on seniors.fyi includes 7 photos including images showing interior, landscaping, garden, dining, decor, building, gazebo, trees, and more.
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