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1.8 from 4 reviews
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Skilled Nursing Facility
Maple Crest Care Centre Costs & Pricing
Maple Crest Care Centre offers a private room option at a monthly cost of $5,636, which is slightly below the average for Winnebago County at $5,647. Compared to the broader state average in Illinois, which stands at $5,049, Maple Crest's pricing reflects the unique services and amenities provided within its facility. While the center is competitively priced within its county, it does present a higher commitment relative to statewide figures, indicating that residents may benefit from enhanced care quality or specialized offerings that justify this investment.
Floor plans
Maple Crest Care Centre
Winnebago County
Illinois
Private
$5,636
$5,647
$5,049
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Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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Overall Review of Maple Crest Care Centre
Pros
The staff at Symphony Maple Crest were generally described as fine and dedicated to their jobs, despite being busy and sometimes understaffed.
Maple Crest was considered one of the better options found for care facilities, indicating a competitive standard within the area.
The presence of a physical therapy room, activity room, aviary, and aquarium suggests that there are engaging features designed to enhance residents' quality of life.
There is recognition that the staff are committed to their roles, even during challenging circumstances like COVID lockdowns.
Some visitors appreciated the efforts made by staff members in difficult times, highlighting their dedication to managing care amidst restrictions.
Cons
Residents were parked in the hallways in wheelchairs with no adequate space to watch TV or socialize.
There were no outdoor areas for residents to enjoy outside of their rooms, and all accommodations were semi-private.
The nursing staff lacked specialized training for patients with dementia or memory care issues.
Family members reported being disrespected and verbally abused by staff during a final goodbye.
Strict rules prevented family from showing affection or making any noise outside loved ones’ windows, leading to feelings of frustration.
Staff appeared to prioritize their own image over the emotional needs of families wishing to say goodbye during lockdowns.
The facility was perceived as understaffed at times, impacting the quality of care provided.
The food menu was described as stale and in need of an update, diminishing the dining experience for residents.
Rooms were considered small and may not meet the comfort expectations of residents and their families.
Review
Symphony Maple Crest has garnered a range of opinions from families regarding its care facilities and overall atmosphere. The sentiments expressed highlight significant concerns about the living conditions, staff interactions, and the quality of care provided to residents, particularly those dealing with dementia or memory-related issues. Candidly, some reviewers have pointed out that the physical environment leaves much to be desired. Descriptions of an overwhelming stench within the facility paint a picture that is far from welcoming. Furthermore, the lack of common areas for residents to gather and enjoy activities such as watching television was noted. Instead, many residents were seen confined to wheelchairs in hallways, unable to access diverse social environments or engage in supportive activities.
The experience of family members regarding staff interactions has also been troubling for some visitors. One reviewer recounted a particularly distressing farewell with a loved one when they felt disrespected by the staff. They described being thrown out and receiving derogatory comments from those who were supposed to provide care and compassion during such a sensitive time. This instance raises concerns about the professionalism and training of the personnel at Symphony Maple Crest. The director of nurses admitted that staff had not received specialized training to handle patients with dementia or memory care needs—an alarming revelation in a facility designed for vulnerable populations.
The strict regulations imposed at Maple Crest further compounded feelings of frustration among families trying to connect with their loved ones during restrictive periods like COVID-19 lockdowns. Visitors reported being admonished not to make noise or interact visually through windows during these tumultuous times when personal visits weren't permitted. While it is understandable that staff members need to maintain focus on their duties amidst strict guidelines, such rigid policies could lead families feeling alienated at moments when they seek closeness and connection.
Despite these negative experiences highlighted in certain reviews, there are also voices that recognize aspects of Maple Crest's operation positively. Some relatives described the facility as one of the better options available despite its shortcomings; although there were admissions regarding understaffing issues at times, most felt that overall care standards remained satisfactory under challenging circumstances. Such mixed feedback suggests that while improvements are necessary, some elements within the organization function adequately amid broader systemic difficulties.
However, concerns about food service stood out among evaluations as well, indicating it may be an area requiring urgent attention for both dietary satisfaction and nutritional health for residents—the menu reportedly felt stagnant over time without sufficient updates or variety introduced into meal offerings. Moreover, while room sizes were characterized as small—potentially contributing to feelings of confinement—reviewers did mention beneficial spaces including a physical therapy room and designated areas for activities like an aviary or aquarium that might help promote interaction amongst residents where possible.
In conclusion, Symphony Maple Crest presents a complex portrait through these reviews—a mixed bag reflecting both challenging experiences and moments of positive acknowledgment amid pressing operational demands faced by caregiver teams today. While certain structural deficiencies like inadequate space for socialization and shortcomings in employee training require urgent responses from management teams seeking improvement strategies moving forward, it remains essential for facilities serving vulnerable populations to uphold dignity through respectful engagement practices with families navigating difficult emotions surrounding their loved ones' care provisions.
Features
Housing
86 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Greater Rockford (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Maple Crest Care Centre is an assisted living community located in Belvidere, IL. We provide a range of amenities and care services to ensure the comfort and well-being of our residents.
Our community offers a variety of amenities designed to enhance the quality of life for our residents. We have a beauty salon where residents can pamper themselves and a fully furnished gaming room for entertainment. For those who enjoy staying active, we have a fitness room and outdoor spaces to enjoy fresh air and exercise. Our small library provides a cozy space for reading and relaxation, while our computer center allows residents to stay connected with loved ones through Wi-Fi/high-speed internet. Our on-site restaurant-style dining room offers delicious meals prepared by our staff based on special dietary restrictions, ensuring that all residents can enjoy their meals. Additionally, housekeeping services are provided to keep living spaces clean and comfortable.
In terms of care services, we prioritize the safety and well-being of our residents. We have a 24-hour call system and supervision to ensure that assistance is always available when needed. Our trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to help residents manage their medications effectively. Furthermore, we have a mental wellness program in place to support the emotional health of our residents.
At Maple Crest Care Centre, we understand the importance of socialization and engagement for our residents' overall well-being. We offer concierge services to assist with various needs, as well as planned day trips and daily scheduled activities for entertainment and enrichment. Resident-run activities encourage social interaction among peers.
Our location in Belvidere provides convenient access to nearby amenities such as cafes, parks, pharmacies, restaurants, physicians' offices, and hospitals.
With our exceptional amenities and comprehensive care services, Maple Crest Care Centre strives to create a supportive environment where seniors can live comfortably while receiving the assistance they need.
Nearby Places of Interest
Physicians
Your Family Doctor (1.4 miles)
Shobha S. Iyengar, MD (1.4 miles)
Freedom Vision Centers (3.2 miles)
Rosecrance Berry Campus (5 miles)
Rockford Pediatric Pulmonology (6.3 miles)
Meijer Optical (6.3 miles)
Mehta Ben DDS - Ben Mehta, DDS - Affordable Dentures (6.3 miles)
Maple Crest Care Centre offers a private room option at a monthly cost of $5,636, which is slightly below the average for Winnebago County at $5,647. Compared to the broader state average in Illinois, which stands at $5,049, Maple Crest's pricing reflects the unique services and amenities provided within its facility. While the center is competitively priced within its county, it does present a higher commitment relative to statewide figures, indicating that residents may benefit from enhanced care quality or specialized offerings that justify this investment.
Maple Crest Care Centre on seniors.fyi includes 7 photos including images showing interior, landscaping, garden, trees, windows, healthcare, dining, decor, and more.
Nearby Communities
Heritage Woods Of Belvidere
Belvidere, IL
3.8 from 18 reviews
$4,250 / month
Attentive staff, comfortable apartments, and engaging daily activities.
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Maple Crest Care Centre photos
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Interior
Outdoors
Decor
Building
Bedroom
Landscaping
Piano
Interior
Decor
Bedroom and Natural Light
Dining
Landscaping and Garden
Windows
Building, Trees, and Gazebo
Outdoor, Patio, and Pergola
Outdoors
Exercise Equipment, Fitness, and Therapy Room
Healthcare
Piano
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