Memorial Care Center in Belleville, IL
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4315 Memorial Drive, Belleville, IL 62226
For more information about senior living options: (844) 490-3973
The care team provides excellent, compassionate service from nurses to aides. The staff are friendly and form caring relationships with loved ones. The physical and occupational therapy staff are exceptional. The meals are consistently described as great. The staff communicate clearly about changes and answer questions promptly. The facility's aftercare planning is thorough, including home health setup and equipment. The team is hardworking, dedicated, and genuinely appreciated by families. The facility is clean, well-organized, and state-of-the-art. The nursing and therapy staff are attentive, cheerful, and patient.
The reviews describe the food as horrible and the care as worse, with overcrowded conditions like multiple patients sharing a single bathroom. The techs are described as horrible and hateful, with patients often ignored and mistreated. The nursing staff is labeled inadequate, understaffed, disorganized, abrupt, and rude, with medication errors occurring. Patients were repeatedly left waiting 30?60 minutes for basic assistance, including bathroom trips, and communication was poor. After Bethesda's purchase, reviewers claim standards dropped considerably and administration failed to address complaints. Several reviewers urge others not to choose MCC, calling it unsafe or subpar and noting a lack of responsiveness. There were instances of lost dentures and other miscommunications about care, highlighting poor administration.Memorial Care Center in Belleville is best suited for families seeking a skilled-nursing environment with a strong rehabilitation focus. The facility tends to deliver standout physical and occupational therapy, backed by attentive nursing care, and it often produces meaningful gains in strength, balance, and independence for those who can commit to an extended rehab stay. For residents who prioritize therapy-driven progress and a capable medical team, MCC can be a solid choice. Those evaluating MCC should recognize that outcomes can be highly contingent on staffing levels and day-to-day operations, which means alternatives are worth considering when consistency is non-negotiable.
On the positive side, multiple residents and families praise the rehabilitation team as a core strength: therapists who explain goals, monitor progress, and push patients toward home readiness. Nursing staff, CNAs, and social workers frequently appear as dedicated, compassionate, and part of a cohesive care effort in several reviews. The facility's cleanliness, room sizes, and the integration of therapy, wound care, and discharge planning contribute to a perception of comprehensive, hospital-grade collaboration. When care teams align, families describe peppering staff with gratitude for helping loved ones regain function and safely transition home.
Yet the experiences are uneven, and the downsides deserve careful weighing. A substantial thread of reviews points to inconsistent staffing and uneven responsiveness. In some cases, patients waited long for assistance, missed timely hygiene care, or endured gaps in medication administration. There are repeated concerns about communication lapses between shifts and with families, which can erode trust during a vulnerable rehab journey. Issues around item handling - such as dentures or personal belongings - also surface, underscoring gaps in everyday operational reliability. These patterns create a real risk for anxiety and uncertainty, especially for those requiring tight coordination of therapy, meds, and daily living tasks.
That tension - highly effective therapy in a context of patchy day-to-day reliability - frames MCC as a high-variance option. For residents who respond well to a strong, tightly integrated rehab program and who benefit from proactive discharge planning, the pros can clearly offset many of the cons. However, for families whose loved one needs exceptionally steady staffing, near-immediate assistance, and rigorous attention to hygiene and comfort, the negatives may outweigh the positives. The notion of "excellent rehab when it's staffed well" appears repeatedly; the counterpoint is a recurring sense of inconsistency that can disrupt progress and safety.
When making a decision, gesture toward practical checks before committing. Request a current staffing profile, including nurse and aide ratios on different shifts, and observe a shift change if possible to gauge how communication and coverage actually unfold. Ask to meet the therapy team and review a concrete, goal-driven plan for the anticipated stay, with milestones and a clear home-transition path. Probe the care coordination process: how social workers, discharge planners, and physicians collaborate, and what contingencies exist if the schedule slips. Clarify whether the facility's governance has shifted since the Bethesda acquisition and what changes, if any, have affected day-to-day operations. A candid tour should include discussions about hygiene care, med administration timing, and how personal belongings are tracked and protected.
Ultimately, Memorial Care Center can be an excellent fit for families prioritizing aggressive rehabilitation and robust medical collaboration, particularly when the care team is firing on all cylinders. It is less reliable for those who demand uniformly steady staffing, impeccable daily follow-through, and consistently high-touch attention around the clock. Families with loved ones who thrive on structured therapy and a team-driven approach will find MCC compelling, provided due diligence is performed to confirm current staffing stability, clear communication channels, and a concrete plan for aftercare. In other cases, exploring alternatives with demonstrated, steadier day-to-day operations may yield greater peace of mind and fewer what-if moments during recovery.
82 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Memorial Care Center in Belleville, IL is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing comfort, convenience, and a sense of community, this facility ensures that each resident feels at home.
The amenities at Memorial Care Center are designed to enhance the daily lives of residents. From the beauty salon to keep residents looking their best to the fully furnished apartments for maximum comfort, every detail has been considered. The dining room offers restaurant-style dining with special dietary restrictions catered to, ensuring that residents have delicious and nutritious meals. The small library and gaming room provide opportunities for relaxation and entertainment, while the fitness room and wellness center promote physical well-being.
For those requiring assistance with daily activities, Memorial Care Center offers 24-hour call systems and supervision, as well as assistance with bathing, dressing, and transfers. Medication management and diabetes diets are offered to ensure proper health management. Mental wellness programs are also available to support residents' emotional well-being.
In addition to these amenities and care services, Memorial Care Center provides various transportation arrangements such as community-operated transportation for outings or non-medical needs and transportation coordination for doctors' appointments. Wi-Fi/high-speed internet is available throughout the facility, keeping residents connected with loved ones near and far.
Outside of the facility, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for added convenience. Additionally, theaters and hospitals are within close proximity for entertainment options and medical needs.
At Memorial Care Center in Belleville, IL residents can expect personalized care in a comfortable environment where they can maintain their independence while receiving the support they need.
Memorial Care Center is located at 4315 Memorial Drive, Belleville, IL 62226 in St. Clair County, Illinois
Memorial Care Center on seniors.fyi includes 6 photos including images showing interior, lighting, windows, decor, kitchen, dining, living room, seating area, and more.
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