Helia Healthcare of Belleville
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40 N 64th St, Belleville, IL 62223
For more information about senior living options: (844) 490-3973
Helia Healthcare of Belleville offers a private room option priced at $4,750 per month. This rate is slightly higher than the average cost in St. Clair County, which stands at $4,410, while it remains more affordable than the overall state average of $5,049 in Illinois. These figures suggest that Helia Healthcare positions itself competitively within the local market, providing residents with quality care and accommodations that balance affordability and service excellence in a region where costs can vary significantly.
| Floor plans | Helia Healthcare of Belleville | St. Clair County | Illinois |
|---|---|---|---|
| Private | $4,750 | $4,410 | $5,049 |
The staff is beyond friendly and eager to assist and answer any questions. They work with her daily and have done wonders for her in three weeks. The place was clean and smelled good. The staff were always nice. Senior prom was amazing and a heart-warming event. The social services staff are great.
The facility is severely understaffed in the evenings, leaving aides to manage with minimal guidance. Don is described as having a nasty attitude. Staff are perceived to ignore residents when they think no supervisor is watching, even if help is being provided. The reviewer calls the facility the worst they've seen, with widespread neglect. Chronic short-staffing is said to put staff safety and licenses at risk. Residents are left unattended and not kept clean, with unsanitary conditions reported. CNAs are described as rude and unprofessional, with some staff harassing family members. A ventilator-dependent resident was reportedly neglected, with poor hygiene and hands left unwashed after staff went outside to smoke. A patient was left outside in extreme heat for nearly an hour before relatives were informed of a code and death. The facility is depicted as dirty, dark, depressing, and foul-smelling, with patients lying in their own filth for hours. The Medicare rating is cited as 1 star, signaling very poor quality. Management is criticized as zero or ineffective, despite some accommodating support staff. Families are urged to beware before placing loved ones there due to neglect and injury risks. Public health or state surveys are recommended due to concerns about care quality. One reviewer likened the place to a prison-hospital hybrid, implying neglect and abuse.Willow Creek draws a wide range of opinions from families with loved ones there, and the comments collectively read like a catalog of sharp contrasts. On one end of the spectrum, a number of residents and family members report warmth, attentiveness, and real improvement when a loved one is placed with the facility. A sister's care, for example, is described as being treated well by a few staff members, with daily attention and noticeable progress after a transfer from another facility. A sister-in-law being the latest example, where daily interaction and proactive care are credited with helping her thrive in just a few weeks. For several families, the staff who do engage are described as friendly, helpful, and willing to answer questions, and one reviewer even notes that the social services team in particular was great for assisting with moves or transitions.
Yet these positive experiences sit alongside a chorus of deeply troubling firsthand accounts that paint Willow Creek as severely understaffed and poorly managed, especially during evenings and weekends. Multiple reviews describe aides appearing late or not at all, leaving agency workers to operate essentially on their own after receiving only a brief description of a patient's care. The problem isn't merely inconvenience - it's framed as a systemic issue that leaves staff overwhelmed and residents at risk. Comments consistently point to a lack of broad knowledge about the entire hall among agency staff, since there simply aren't enough hands on deck to cover every wing, and there's a pervasive sense that "if they don't see you, they assume you're not working." When a caregiver is helping a resident out of sight, that effort often goes unseen, with consequences for care being delayed or neglected.
Management is another focal point of critique. One reviewer singles out the director of nursing (DON), describing a nasty attitude and the impression that staff who aren't immediately visible are presumed not to be working. The frustration extends to the belief that the facility is strapped to the brink of unavailability or risk of losing certifications because short-staffed shifts force staff to "just deal" with what they have, potentially compromising patient safety and the quality of care. The overarching message is that understaffing is not just a nuisance - it's a safety and compliance risk that affects every resident and every member of the caregiving team.
There are especially stark accounts involving patients with serious needs. A parent describes a loved one who required ventilation and faced repeated neglect, with reports of not being turned or cleaned, even as caregivers spent time outside or performing other tasks. There are mentions of patients lying in their own filth for hours, limited interventions on call lights, and overall poor hygiene in some cases. Worse yet, several reviews recount infections and medical crises, including a patient with recurring urinary tract infections leading to sepsis, ICU visits, and, in at least one instance, a patient who died after being left waiting in extreme heat. A disturbing motif runs through these stories: families felt powerless to intervene quickly enough because the staff was stretched so thin.
In addition to care quality concerns, there are numerous reports about inappropriate behavior and a lack of professionalism. One reviewer recounts harassment and threats from a CNA who refused to identify himself and escalated the situation when confronted. Others describe rude interactions or a cultural tone that doesn't foster safety or trust for families seeking answers about a loved one's condition. Several accounts highlight the facility's odor, cleanliness issues, and a sense that the environment is dirty or depressing, with some noting outdated facilities and poor maintenance that contribute to an impression of neglect. A few reviews contrast this with occasional positive notes about clean rooms, a pleasant smell, or the willingness of certain staff to assist, but those are seen as exceptions rather than the rule.
The facility's public-facing profile also appears to be a mixed bag when it comes to overall ratings and guidance. A number of reviews urge prospective families to examine state survey results and to contact the Department of Public Health before making a decision. One reviewer explicitly mentions a very low Medicare rating, urging readers to be cautious and to explore other options if feasible. There are also stories of families recognizing some employees as compassionate and capable, with social workers and certain staff members stepping in positively when possible, yet those bright spots are often overshadowed by persistent concerns about understaffing, inconsistent care, and safety risks.
Ultimately, Willow Creek comes across as a place where experiences vary dramatically from one shift to the next and from one resident to another. For some, it offers moments of sincere compassion, engagement, and improvement; for others, it represents a troubling pattern of neglect, fear, and potential danger. Families considering this facility should approach with a meticulous eye: visit at different times of day, speak directly with frontline staff and with supervisors, review recent state surveys and inspection reports, and, where possible, speak with families who have recently transitioned their loved ones out of the facility. The overarching takeaway is clear: the quality of care at Willow Creek is not consistent, and the safety and dignity of residents may depend heavily on which staff members are on duty and how well management addresses ongoing staffing and training challenges.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Helia Healthcare of Belleville is an assisted living community located in the charming city of Belleville, Illinois. Situated in a peaceful and serene setting, this community offers a comfortable and supportive environment for seniors in need of assistance with daily activities.
Residents at Helia Healthcare can enjoy the convenience of having two parks nearby, providing ample opportunities for outdoor strolls, picnics, and enjoying nature's beauty. Additionally, the presence of 10 pharmacies ensures easy access to necessary medications and healthcare products.
The well-being and health of residents are a top priority at Helia Healthcare. With 24 physicians in close proximity, residents can easily schedule appointments or receive medical care whenever needed. The availability of three hospitals nearby further reassures residents and their families that emergency medical services are always within reach.
For those seeking socialization and delicious dining options, this community does not disappoint. With 32 restaurants nearby, residents can explore various cuisines and enjoy meals out with friends or family members. Furthermore, the inclusion of a place of worship nearby allows residents to practice their faith and participate in religious activities should they desire.
At Helia Healthcare of Belleville, seniors can rest assured knowing that they will receive personalized care in an inviting environment surrounded by convenient amenities and facilities.
This part of Belleville, Illinois offers a convenient and accessible location for senior living. With several pharmacies located within a short distance, accessing medication and healthcare services is easy. There are also a variety of restaurants nearby, providing dining options for every taste. Places of worship are within close proximity, making it convenient for seniors to practice their faith. Quality healthcare facilities, including hospitals and physicians' offices, are also readily available in the area. Additionally, parks provide opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers a well-rounded community with essential amenities for seniors looking to retire in a welcoming and vibrant environment.
Helia Healthcare of Belleville offers a private room option priced at $4,750 per month. This rate is slightly higher than the average cost in St. Clair County, which stands at $4,410, while it remains more affordable than the overall state average of $5,049 in Illinois. These figures suggest that Helia Healthcare positions itself competitively within the local market, providing residents with quality care and accommodations that balance affordability and service excellence in a region where costs can vary significantly.
Helia Healthcare of Belleville is located at 40 N 64th St, Belleville, IL 62223 in St. Clair County, Illinois
Helia Healthcare of Belleville on seniors.fyi includes 3 photos including images showing bedroom, building, entrance, porch, interior, and more.
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