Bear Lake Memorial Hosp Svc | Photos and Reviews

Name: Bear Lake Memorial Hosp Svc
Address: 164 S 5th St, Montpelier, ID, 83254
Telephone: (208) 847-1630
Rating: 3.7

Bear Lake Memorial Hosp Svc in Montpelier, ID

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164 S 5th St, Montpelier, ID 83254

To contact a resident: (208) 847-1630

For more information about senior living options: (866) 208-4318

3.7 from 49 reviews

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1 stars

Overall Review of Bear Lake Memorial Hosp Svc

common 24 reviews mention this

Kind, attentive medical staff

Residents describe the staff as consistently kind, attentive, and respectful during care.

Many residents and families say the doctors, nurses, and other staff treated them with kindness and respect, and that they felt comfortable and well cared for. Several reviews also mention nurses being attentive, explaining things clearly, and following through with comfort needs, including during longer stays and comfort-focused care. A few reviews still raise concerns about bedside manner or arrogance, but the overall pattern in the feedback is strongly positive about staff interactions.

common 5 reviews mention this

Emergency care feels fast

Residents frequently mention getting treated quickly and feeling cared for in the ER.

Several reviews describe timely ER attention after collapsing, injury, or sudden illness, including feeling like staff “jumped into action.” Others note they were seen and discharged within hours or even minutes, with care that included exams, tests, and clear next steps. Even some critical reviews focus on specific moments or administrative issues rather than disputing that urgent cases were taken in promptly.

caveat 4 reviews mention this

Billing and pricing draw complaints

A subset of reviewers says billing feels excessive for the care received.

Some residents report shock at the charges for ER visits and procedures, including stitches and short stays. Complaints also include claims of bills arriving at levels they consider far above what similar care might cost elsewhere, along with frustration about insurance billing. These issues stand out because they come through alongside otherwise mixed to negative experiences in the same reviews.

caveat 3 reviews mention this

Follow-up and records are frustrating

Several reviewers say administrative follow-up and records requests were difficult.

A few reviews describe problems getting medical records or reports, including delays that left them without documentation for follow-up care. Others mention a lack of follow-through after contacting a supervisor, as well as difficulties obtaining itemized billing details or timely medication renewals. While many reviews focus on direct medical care, these administrative gaps are recurring in the more critical feedback.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Skilled Nursing Facility

Nearby Places of Interest

Hospitals

Bear Lake Memorial Hospital (0 miles)

Restaurants

Twisted Subs (0.1 miles)
El Jaliciense (0.3 miles)
Dan's Drive In (0.3 miles)
Taco Time (0.3 miles)
Subway (0.4 miles)
Arctic Circle Restaurant (0.4 miles)
King's of Montepelier (0.5 miles)

Pharmacies

Broulims Supermarket (0.2 miles)
Bear Lake Drug (0.4 miles)

Places of Worship

Church of Jesus Christ of Latter Day Saints (0.2 miles)
Community Presbyterian Church (0.3 miles)
Church of Jesus Christ of Latter Day Saints (0.4 miles)
Montpelier South Stake Gym (0.4 miles)
Jehovah's Witnesses (0.5 miles)
Bible Believers Baptist Church (0.7 miles)
Church of Jesus Christ of Latter Day Saints (0.9 miles)

Cafes

Fizeez (0.2 miles)
Huckleberry Creek (0.3 miles)
Stone Age Soda (0.4 miles)

Parks

Montpelier Dog Park (0.2 miles)
Bear Lake National Wildlife Refuge (0.5 miles)

Transportation

U-Haul (0.3 miles)
Union Pacific Railroad Company (0.6 miles)

Theaters

Centre Theatre (0.4 miles)

Frequently Asked Questions

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