Edgewood Soda Springs

Pros

• Heritage staff provided exceptional care for the grandmother.
• The family felt Heritage staff were caring and kind.
• The mom described Heritage Senior Living as clean and peaceful.
• The administration was approachable and supportive of the family's wishes for Mom.
• Aides and assistants were unsung heroes, patiently attending to Mom and professionally handling dementia care.
• The life enrichment coordinator provided passionate, dedicated activities that gave Mom purpose and enjoyment.
• Mom appreciated nutritious food and enjoyed the meals at Heritage.
• The staff, including administration, cooks, housekeepers, life enrichment coordinator, and aides, created a clean, peaceful, caring, pleasant, and professional environment.

Cons

• The treatment of residents is described as only fair.
• It is suggested that residents should not expect livable hours at Heritage.
• A reviewer notes that a staff member received only 16 hours over two weeks after Heritage exclusively hired a CNA, implying staffing concerns.
• The reviewer states that Heritage isn't putting patients' best interests first.

Review

Heritage Senior Living emerges in these testimonials as a place where care goes beyond the basics, rooted in the kindness and steadiness of its people. Families speak of a culture that feels almost like a extended, attentive family - where the staff's warmth and professionalism are a constant, and where the environment itself seems to support dignity, peace, and daily purpose. The tone across the remarks is one of gratitude for a team that treats residents with respect, patience, and a genuine sense of belonging. In short, Heritage is described as a home that consistently invites trust through the way its staff interact, respond, and connect with residents and their loved ones.

The story begins with a quiet realization that came the moment a new chapter was opened for a beloved grandmother. Fifteen months ago, when the family brought Mom to Heritage, nerves and apprehension were natural. Yet, by the end of the first day, a simple line from Mom provided a powerful reassurance: "It's clean and peaceful." That initial impression resonated with her family, and the sense of cleanliness and calm became the foundation for what followed. What started as a tentative step forward quickly grew into a broader experience, built on the continual sense that this was a space where Mom could live with dignity and ease.

As time passed, the family's experience broadened into a full sense of support that touched every facet of Mom's life. The administration at Heritage was described as approachable and highly supportive of the family's wishes for Mom, signaling a partnership rather than a distant setup. The aides and assistants were repeatedly honored as "unsung heroes," quietly carrying out daily duties with patience and professionalism while navigating the challenges of dementia. A dedicated life enrichment coordinator was highlighted for delivering activities with passion and commitment, infusing Mom's days with purpose and enjoyment. And because Mom had an advanced degree in foods and nutrition, she particularly appreciated the nutritious, thoughtfully prepared meals - food that mattered as much as the care itself. Taken together, these elements painted a picture of a living environment that supported health, dignity, and genuine well-being.

Within the chorus of praise, the message is consistently clear: a broad team makes the difference. The administration, cooks, housekeepers, the life enrichment coordinator, aides, and assistants are all acknowledged for creating a clean, peaceful, caring, pleasant, and professional environment that enriches Mom's life. The landscape of Heritage is described as a place where routines are conducted with care, where attention to detail - be it in the kitchen, the living spaces, or the common areas - contributes to a sense of everyday comfort. The appreciation is not merely for moments of exceptional care but for a sustained atmosphere in which Mom could thrive and feel valued.

Several reviewers amplify the sense of community and reliability that Heritage provides. It's noted that the people are "super nice," and that Mom loves being there, to the point where families feel no hesitation or worry because they trust she is loved and well taken care of. The facility earns praise as a great place run by amazing staff, with many voices encouraging others to consider Heritage as a strong choice for their loved ones. Administrator Amber, in particular, is recognized by at least one family member for being accessible and responsive during difficult times, reinforcing the sense that the leadership is engaged, compassionate, and committed to the residents' well-being. The recurring refrain is a strong belief that this facility is worthy of recommendation, built on positive day-to-day interactions and a shared sense of respect for residents.

The sentiment does not stop at personal anecdotes of care and peace. Several reviewers emphasize a consistent level of cleanliness and a staff roster that is described as wonderful, capable, and supportive. The phrase "I would highly recommend this facility" recurs, underscoring a broad confidence in Heritage's ability to meet the needs of residents and their families. The combination of a clean environment, capable staffing, clear communication, and a visible commitment to resident happiness and engagement creates a persuasive portrait of Heritage as a place where families feel comfortable making a long-term commitment for their loved ones.

Floating through these endorsements is one more, more challenging note: a counterpoint about staffing and scheduling that tempers the otherwise predominantly glowing picture. A reviewer described a different experience - one that speaks to the realities and frustrations that can accompany elder-care operations. They characterized the residence as fair in its treatment, but warned against expecting "livable hours" for staff or caregivers. The testimony explains that a husband received only 16 hours of work over what was described as the entire payroll, after a period during which the facility was exclusively hiring a CNA. The reviewer quoted a sentiment that hours were tied to performance or demonstrable capability, conveyed in strong terms: "If you could have showed us you could have done the job, you would have got more hours," a situation that emerged after only two weeks. This perspective introduces a note of caution about staffing practices and resource constraints, reminding readers that even well-regarded facilities face complex operational pressures that can affect staff workload and scheduling.

Taken together, the collection of reviews portrays a Heritage Senior Living that is widely cherished for its people, its values, and the palpable care that permeates daily life. Families consistently describe a setting where residents are treated with dignity, where life enrichment and nutritious, thoughtfully prepared meals contribute to meaningful days, and where administration and staff work as a cooperative team to support individual wishes and needs. At the same time, the narrative acknowledges that staffing realities and administrative decisions can influence experiences at the margins, underscoring the importance of ongoing attention to workforce management as part of delivering exceptional elder care. In the end, Heritage stands out as a place that many families would readily recommend, anchored in compassionate care, clear communication, and a shared commitment to enriching the lives of residents.

This area of Soda Springs, Idaho, offers a variety of amenities within close proximity, making it a convenient and comfortable location for senior living. With pharmacies like Broulim's Pharmacy nearby, medical needs can be easily met. There are also reputable physicians such as Bear River Vision available for healthcare services. Places of worship like the Church of Jesus Christ of Latter Day Saints and Catholic St Mary's Church provide spiritual support within walking distance. Additionally, transportation options like U-Haul Neighborhood Dealer and hospitals like Caribou Memorial Hospital are readily accessible. Restaurants such as Subway and Arctic Circle Restaurant offer dining options close by, while cafes like Soda Sip provide cozy spots to relax with a cup of coffee. The presence of Geyser Park also provides opportunities for outdoor recreation and leisure activities. Overall, this area offers a well-rounded community environment suitable for senior living.

Pharmacies

• Broulim's Pharmacy (0.3 miles)
• London Drug (8.1 miles)
• Xindao Clinic (20.7 miles)

Physicians

• Bear River Vision (0.3 miles)
• Health West Lava Clinic (21.1 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.4 miles)
• Catholic St Marys Church Soda Springs (0.4 miles)
• Church of Jesus Christ of Latter Day Saints (0.4 miles)
• Catholic St Mary's Church (0.4 miles)
• Presbyterian Church (0.6 miles)
• Church of Jesus Christ of Latter Day Saints (0.6 miles)
• Church of Jesus Christ of Latter Day Saints (0.9 miles)

Transportation

• U-Haul Neighborhood Dealer (0.4 miles)

Hospitals

• Caribou Memorial Hospital (0.4 miles)

Restaurants

• Subway (0.4 miles)
• Arctic Circle Restaurant (0.5 miles)
• Porter's Pub - The Meeting Eating Drinking Place (0.5 miles)
• Geyser View Restaurant (0.5 miles)
• Golden China (0.6 miles)
• Trail Motel & Restaurant (0.6 miles)
• A&W Restaurant (0.7 miles)

Cafes

• Soda Sip (0.5 miles)
• Adies Attic Coffee Shop and Second Hand Store (0.5 miles)
• Aura Soma Lava Rejuvination Center & Ho T Springs (20.6 miles)
• Lost (20.7 miles)
• 78 Main Street Eatery (20.7 miles)

Parks

• Geyser Park (0.5 miles)

Theaters

• Idan-Ha Theater (0.5 miles)