Franklin County Transitional Care in Preston, ID
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44 North 100 East, Preston, ID 83263
For more information about senior living options: (844) 490-3973
The Franklin County Medical Center has professional and courteous staff. The ambulance drivers and nurses were professional and attentive. The nursing staff is amazing and kind, and they give thoughtful touches for families. The billing department has been great to work with. The hip replacement experience and the medical team were outstanding and reassuring. Dr. Hicken has wonderful bedside manner and genuinely cares. John Kezele, the anesthesiologist, was thorough, calming, and made the patient feel safe. The physical therapists helped the patient walk and regain mobility after surgery. The hospital has a warm, family-like atmosphere, and the facility is clean and well-run.
The hospital publishes only one phone number online, which doesn't work, and none of the fax numbers are operational. The nurses failed to check on the patient after birth, dismissing her reports as overreacting. The doctor's assistant arrived nearly three hours late and was rude and unprofessional during an emergency. The billing department is a nightmare, with charges that are excessive and bills arriving eight months or more after service. The hospital's collections agency was described as fraudulent, charging over $1,000 in legal fees for a $200 bill. The facility is the worst hospital the reviewer has dealt with, and they do not recommend it. Some patients felt they were treated like a dollar sign rather than as people by the staff.This community is best suited for seniors who are transitioning from a hospital stay and need attentive, hands-on post-acute care in a tight-knit, home-like setting. Preston, Idaho's Franklin County Transitional Care supports short-term rehab and recovery with a distinctly "one big family" atmosphere, where nurses and clinicians are repeatedly praised for their dedication and bedside manner. For families seeking a warm, country-flair environment that prioritizes direct contact with compassionate staff during a critical recovery window, this facility stands out as a practical, dependable option.
However, several reviewers urge consideration of alternatives for different priorities. Those who demand crystal-clear, consistently accessible communication and flawless billing processes may want to look beyond this community. Complaints about nonfunctional phone numbers and a billing experience described as overbearing or opaque highlight real friction points. For families that cannot tolerate administrative headaches or the risk of billing disputes, exploring other providers with more transparent cost structures and steadier point-of-contact protocols could be prudent.
The core strengths - professional, courteous staff; highly praised nursing care; and a genuine sense of family - often offset the administrative bumps. Multiple accounts emphasize exceptional nursing attentiveness and caring bedside support, with patients noting tangible compassion from clinicians, aides, and therapists. Stories of smooth post-operative experiences, effective physical therapy, and staff going the extra mile (even with lighter touches like giving stuffed animals to kids) illustrate a level of personal investment that can materially improve recovery trajectories and overall satisfaction. In short, clinical warmth translates into meaningful outcomes for many residents.
Yet the main drawbacks do not disappear simply because the care team excels clinically. Billing challenges and the involvement of aggressive debt collection practices in some reviews create a real risk for families budgeting post-discharge expenses. When administrative processes feel inconsistent or opaque, the burden can overshadow otherwise strong clinical care. A few encounters describing delayed communication, rude interactions from certain staff members, or prolonged wait times further underscore that non-clinical friction can intrude on peace of mind. For those weighing this facility, the balance between excellent bedside care and administrative headaches will be decisive.
For families evaluating options, a pragmatic approach is essential. Confirm up front how discharge planning is handled, what kind of rehabilitation supports are guaranteed, and how the billing cycle operates from the start to avoid surprise charges. Request a single point of contact or patient advocate who can coordinate with medical teams, therapists, and billing staff. Bring questions about costs, insurance coverage, and potential out-of-pocket expenses to the table, and insist on a written cost estimate and clear timelines. If possible, tour the facility with a specific focus on rehab spaces, cleanliness, and how the team communicates with families during the recovery process.
Bottom line: Franklin County Transitional Care delivers standout nursing care and a trusted, family-oriented environment that can power strong post-hospital recovery for many residents. For families who prize personal attention, a calm, supportive atmosphere, and proven rehab pathways, this is a compelling option worth pursuing. Those who prioritize flawless administrative transparency and frictionless billing, or who have experienced prior costly billing disputes, should actively compare alternatives and demand clear, binding assurances before committing. A visit with a prepared checklist will reveal how well the culture, care, and administration align with the specific needs and financial expectations of the individual and their loved ones.
35 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Franklin County Transitional Care in Preston, ID is a comprehensive assisted living community that provides a wide range of amenities and care services for its residents. The community offers fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy the well-maintained outdoor spaces including a garden, as well as the convenience of move-in coordination.
For dining, residents have access to a dining room where they can enjoy restaurant-style meals prepared and served by the professional staff. Special dietary restrictions are also accommodated.
The care services provided at Franklin County Transitional Care ensure that residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also helps manage medications and provides diabetes diets for those who require it. Mental wellness programs are available to support the emotional well-being of the residents.
Residents can engage in various activities organized by the community or participate in resident-run activities. In addition, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters for residents to explore and enjoy.
Franklin County Transitional Care offers a welcoming and comfortable environment where seniors can receive personalized care while maintaining their independence and engaging in meaningful activities.
Franklin County Transitional Care is located at 44 North 100 East, Preston, ID 83263 in Franklin County, Idaho
Franklin County Transitional Care on seniors.fyi includes 8 photos including images showing healthcare, interior, bedroom, decor, lighting, outdoor, living room, landscaping, and more.
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