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Franklin County Transitional Care in Preston, ID

Franklin County Transitional Care is a nursing home community in Preston, ID.

Information last verified: May 14, 2026

44 North 100 East, Preston, ID 83263

For more information about senior living options: (866) 208-4318

4.6 from 104 reviews

5 stars

86

4 stars

8

3 stars

2

2 stars

1

1 stars

7

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Overall Review of Franklin County Transitional Care

common 18 reviews mention this

Staff compassion and professionalism stand out

Residents describe consistently kind, attentive care from nurses and doctors.

Across many reviews, families and patients praise the staff for being professional, welcoming, and easy to interact with. Several mention clear communication about diagnoses and plans, along with patience when questions come up. A few also add small touches, like staff helping family feel comfortable and treating patients respectfully from pre-op through care transitions.

common 4 reviews mention this

Medical teams help during emergencies

Reviews describe clinical teamwork that moves quickly during serious medical needs.

Some reviews focus on how quickly patients were evaluated and treated when arriving with acute problems, including imaging and follow-up coordination. Others describe a smooth surgical experience with medical staff explaining options and supporting recovery, including physical therapy after surgery. One reviewer also highlights short waiting time to be seen, paired with thorough explanations from providers.

common 2 reviews mention this

Smaller facility feels less overwhelming

Many reviewers say the smaller building helps reduce stress compared with larger hospitals.

A couple of reviews specifically call out the benefit of the facility being smaller, describing it as less stressful and easier to navigate. Another review contrasts the experience with big hospitals in the area that can feel like they “shuffle you through,” saying this one felt more personal. While this can improve the day-to-day feel for some families, one review still notes it can be harder to get seen quickly.

caveat 3 reviews mention this

Billing complaints are a recurring issue

Several reviewers raise concerns about billing and related charges.

Some reviews complain about unexpected or disputed billing outcomes, including being billed for more than one hospital and not feeling satisfied with the process. Others describe the billing department as a major problem, including reports of overcharging and collection-related issues. Not every review is negative on billing, but the critical comments are specific and repeated.

caveat 2 reviews mention this

Inconsistent staff responsiveness shows up

A few reviewers describe moments when staff did not respond with care or compassion.

While many reviews praise staff, a couple describe negative care experiences involving perceived lack of checking and concern after reporting symptoms. Another negative review calls out unkind behavior and long delays, emphasizing how it felt during an emergency. Taken together, the reviews suggest that most experiences are positive, but responsiveness and compassion can vary.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

35 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Places of Worship

Preston Congregation-Jehovahs (0.4 miles)
Church of Jesus Christ of Latter Day Saints (1 miles)
Community Presbyterian Church (1.2 miles)
Church of Jesus Christ of Latter Day Saints (1.3 miles)
St Peter Catholic Church (1.5 miles)
Preston Idaho LDS Seminary (1.6 miles)
Church of Jesus Christ of Latter Day Saints (3.1 miles)

Restaurants

Burger King (0.4 miles)
Big J Burgers (1.1 miles)
Chester Fried Chicken (1.2 miles)
Lupita’s Resturant (1.5 miles)
El Tapatio Restaurante (1.6 miles)
Subway (1.6 miles)
Wendy's (1.6 miles)

Parks

Preston City Park (1.1 miles)
Benson Park (1.4 miles)
Lewiston Rodeo Grounds (9.8 miles)
Red Rock Pass Swanlake (15.1 miles)
Library Park (19.8 miles)
Malad City Park (19.8 miles)
Meadow View Park (23.3 miles)

Physicians

Jacob Kimball Curtis (1.4 miles)
Kottsick Summer - Willow Valley Family Medicine (1.4 miles)
Parkway Foot And Ankle (1.5 miles)
Smithfield Clinic (19.9 miles)
North Cache Valley Clinic (21.5 miles)
Avanced Spinal Authority Of Northern Utah (21.7 miles)
Logan Oral Surgery (22.8 miles)

Cafes

Rhemas Coffee Shop (1.5 miles)
Rae's Bake Shoppe & Cafe (1.5 miles)

Theaters

Worm Creek Opera House (1.5 miles)
Movies 5 (23.6 miles)

Transportation

U-Haul Neighborhood Dealer (1.7 miles)
U-Haul Neighborhood Dealer (2 miles)
Wild River Taxidermy (18.2 miles)
U-Haul Neighborhood Dealer (19.7 miles)
U-Haul Neighborhood Dealer (19.7 miles)
Harrisair (22.8 miles)
Logan-Cache Airport (LGU) (23.1 miles)

Pharmacies

Larry's Family Pharmacy (1.8 miles)
Key-Lix (20.1 miles)
Larry's Smithfield Pharmacy (20.2 miles)
Lee's Marketplace (20.7 miles)

Hospitals

Nell J. Redfield Memorial Hospital (19.9 miles)
Oneida County Hospital (19.9 miles)

Frequently Asked Questions

Where is Franklin County Transitional Care?

What photos are available for Franklin County Transitional Care in Preston, Idaho?

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