Heritage Senior Living in Preston, ID

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  • Interior

    A cozy living room featuring a large TV, comfortable seating, and elegant wood flooring.
  • Outdoors

    A large building with a sloped roof surrounded by grass and trees under a clear blue sky.
  • Decor

    A neatly arranged dining room with round tables and upholstered chairs.
  • Living Room

    A cozy living room setup featuring recliner chairs and a large television.
  • Building

    A modern building surrounded by trees and a clear blue sky.
  • Bedroom

    A cozy corner of a room featuring a white dresser, a green lamp, and a bookshelf.
  • Windows

    A small office space featuring a desk with a computer, two plastic chairs, and a bookshelf near a window.
  • Landscaping

    A peaceful outdoor seating area with a large umbrella providing shade.
  • Lighting

    A modern bathroom featuring a sleek sink, mirror, and efficient lighting.
  • Garden

    A serene backyard setting featuring a play area, well-kept lawn, and distant clouds.
  • Seating Area

    A stylish and inviting living room featuring a contemporary fireplace, elegant light fixtures, and comfortable seating.

Heritage Senior Living in Preston, ID

Information last verified:

155 + 175 East 3rd North, Preston, ID 83263

For more information about senior living options: (844) 490-3973

4.6 from 36 reviews
5 stars
30
4 stars
3
3 stars
1
2 stars
0
1 stars
2

Overall Review of Heritage Senior Living

Pros

  • pro Heritage Senior Living is a clean, well-maintained, and welcoming facility.
  • pro The staff at Heritage Senior Living are caring, attentive, and genuinely compassionate toward residents.
  • pro The owner, Jordan, is on site most days and provides compassionate leadership with competitive pricing.
  • pro Residents at Heritage Senior Living are treated with respect and dignity, with staff explaining procedures and engaging them warmly.
  • pro Families report feeling relief and confidence in Heritage Senior Living, noting safety, comfort, and high-quality care for their loved ones.
  • pro Heritage Senior Living offers engaging activities, social interactions, and meals that residents enjoy.
  • pro The atmosphere at Heritage Senior Living is warm and family-like, with staff forming meaningful connections with residents.
  • pro Many reviews recommend Heritage Senior Living as a top choice for memory care and senior living.

Cons

  • pro One reviewer claimed Heritage did not treat their grandpa well and transferred him to another facility after hospital discharge, citing negligence.
  • pro A reviewer criticized the facility for poor internet service, noting that residents’ needs to call for help depend on the internet despite high care costs.

Review

Heritage Senior Living in Preston, Idaho is best suited for families seeking a small-town, home-like atmosphere with highly engaged leadership and a staff that treats residents as members of a family. The community excels for seniors who need memory-care or assisted-living support in a setting where routines are predictable, safety is a priority, and caregivers know residents by name. The on-site owner presence and a culture of genuine care give families a strong sense of continuity and reliability, especially in transitions from independent living or home care. The location, quiet, safe, and framed by Preston’s mountains and fields, helps residents stay connected to a peaceful, familiar environment. With a 4.6 rating from 36 reviews, the consensus backs this impression, underscoring the practical, warmth-forward approach that many families value when selecting care.

Who should consider alternatives becomes clear once the emphasis shifts to care intensity and resources. Families dealing with higher-acuity medical needs requiring 24/7 skilled nursing or immediate post-hospital rehab may find that larger facilities with broader clinical staffing better fit the health trajectory of their loved one. Those seeking a more urban, diverse therapy ecosystem or extensive on-site specialty services might also look elsewhere. Additionally, while internet connectivity is not catastrophic, several reviewers note spotty or inadequate Wi-Fi for video calls and telehealth, an important practical detail for families who depend on reliable online communication. Finally, any family evaluating long-term affordability should confirm precisely what is included in the price and what may incur extra charges as care levels escalate.

On the positive side, the leadership model stands out. The owner’s frequent on-site presence translates into rapid decision-making, transparent pricing, and a culture that emphasizes accountability. The staff consistently receive praise for being compassionate, attentive, and genuinely invested in residents’ well-being. Caregivers explain procedures and engage residents with respect, involving them in dressing, meals, and daily routines rather than talking down. The facility’s cleanliness and thoughtful memory-care design support safe navigation and dignity for residents with cognitive challenges. Meals, activities, and opportunities for social connection are repeatedly highlighted as strengths, with residents forming meaningful friendships and participating in a lively daily rhythm. The emphasis on treating residents as fully functioning adults, complete with conversation, music, and companionship, helps preserve identity and quality of life.

Yet the reviews do contain notable cautions, and these cannot be dismissed. A minority of experiences describe situations that feel negligent or inadequately managed during acute episodes, including a transfer to a different facility after hospitalization. While such accounts are not the norm, they underscore the necessity for prospective families to probe emergency protocols, after-hours responsiveness, and the exact chain of communication during medical events. Another practical concern is internet reliability; inconsistent connectivity can hinder family communications or telemedicine. These issues do not erase Heritage’s strengths, but they emphasize the importance of specific, case-by-case inquiries during tours and discussions with management to assess whether the level of clinical oversight and rapid response aligns with the loved one’s needs.

Overall, the balance of evidence leans strongly toward safety, warmth, and meaningful daily life. The owner-led leadership model fosters transparency, predictable pricing, and consistent caregiving that helps residents feel secure and valued. The memory-care environment in particular benefits from a staff culture that prioritizes respect, independence, and social engagement, which in practice yields calmer days, fewer behavioral challenges, and stronger resident–family trust. For families who prize a community where staff know residents’ histories, preferences, and routines, and where care plans are enacted with compassion, the pros substantially offset most common drawbacks. The key for families is to verify fit through a direct tour, observe mealtime and activity dynamics, and request candid discussions about how care plans adapt to changing needs or emergencies.

Bottom line: Heritage Senior Living is a strong choice for seniors who want a warm, well-managed, memory-care oriented community with a genuine sense of family, in a quiet Preston setting. It suits families prioritizing on-site leadership, transparent pricing, and empathetic, resident-centered care. Alternatives should be considered for those needing higher-acuity medical services, more expansive therapy options, or a facility with robust digital connectivity; in those cases, larger communities or specialized memory-care centers may provide the clinical depth that becomes necessary over time. For families ready to take a closer look, plan a thorough tour, observe dining and activity interactions, request current references, and review the care-planning process. With disciplined diligence, Heritage can deliver a dignified, comforting home where a loved one can thrive, day by day.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Senior Living in Preston, ID is a board and care home that provides excellent care services for seniors. Our community offers a range of amenities to ensure that our residents have a comfortable and fulfilling living experience. Each resident's room is fully furnished with cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access for entertainment and communication needs.

Our dining room serves delicious meals prepared by our dedicated staff, who can accommodate special dietary restrictions to ensure the health and satisfaction of our residents. Housekeeping services are provided to maintain the cleanliness and hygiene of each resident's living space.

We prioritize the well-being and safety of our residents by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that each resident receives their prescribed medications on time.

At Heritage Senior Living, we understand the importance of mental wellness. That's why we offer a mental wellness program that includes scheduled daily activities to engage our residents socially and mentally. Additionally, we coordinate with health care providers to ensure that all medical needs are addressed promptly.

Our community is conveniently located near two cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This ensures easy access to additional amenities and services for our residents' convenience.

If you or your loved one are looking for an assisted living community where personalized care meets comfort and convenience, Heritage Senior Living in Preston, ID is the perfect choice.

Nearby Places of Interest

This area of Preston, Idaho offers a variety of amenities that cater to seniors looking for a peaceful and convenient community. With multiple places of worship such as Community Presbyterian Church and St Peter Catholic Church nearby, residents can easily practice their faith. The availability of restaurants like Big J Burgers and Lupita’s Restaurante provides options for dining out, while parks such as Preston City Park offer opportunities for outdoor recreation and relaxation. Access to healthcare is also convenient with physicians like Jacob Kimball Curtis and Kottsick Summer - Willow Valley Family Medicine in close proximity. In addition, pharmacies like Larry's Family Pharmacy ensure easy access to medications. For transportation needs, U-Haul services are available nearby, and Logan-Cache Airport is not far for those needing to travel. Overall, this part of Preston provides a comfortable and well-rounded environment for seniors seeking a safe and welcoming community.

Places of Worship

  • Community Presbyterian Church (0.2 miles)
  • Church of Jesus Christ of Latter Day Saints (0.2 miles)
  • St Peter Catholic Church (0.5 miles)
  • Church of Jesus Christ of Latter Day Saints (0.6 miles)
  • Preston Congregation-Jehovahs (0.6 miles)
  • Preston Idaho LDS Seminary (0.7 miles)
  • Church of Jesus Christ of Latter Day Saints (3.9 miles)

Restaurants

  • Big J Burgers (0.3 miles)
  • Chester Fried Chicken (0.4 miles)
  • Burger King (0.6 miles)
  • Lupita’s Resturant (0.6 miles)
  • Subway (0.7 miles)
  • El Tapatio Restaurante (0.7 miles)
  • Wendy's (0.7 miles)

Parks

  • Preston City Park (0.4 miles)
  • Benson Park (0.5 miles)
  • Lewiston Rodeo Grounds (8.8 miles)
  • Red Rock Pass Swanlake (16 miles)
  • Library Park (20.1 miles)
  • Malad City Park (20.2 miles)
  • Meadow View Park (22.3 miles)

Physicians

  • Jacob Kimball Curtis (0.4 miles)
  • Kottsick Summer - Willow Valley Family Medicine (0.4 miles)
  • Parkway Foot And Ankle (0.6 miles)
  • Smithfield Clinic (18.9 miles)
  • North Cache Valley Clinic (20.5 miles)
  • Avanced Spinal Authority Of Northern Utah (20.7 miles)
  • Logan Oral Surgery (21.8 miles)

Cafes

  • Rhemas Coffee Shop (0.6 miles)
  • Rae's Bake Shoppe & Cafe (0.6 miles)

Theaters

  • Worm Creek Opera House (0.6 miles)
  • Movies 5 (22.6 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.8 miles)
  • U-Haul Neighborhood Dealer (1.6 miles)
  • Wild River Taxidermy (18.3 miles)
  • U-Haul Neighborhood Dealer (18.7 miles)
  • U-Haul Neighborhood Dealer (20.1 miles)
  • Harrisair (21.8 miles)
  • Logan-Cache Airport (LGU) (22.1 miles)

Pharmacies

  • Larry's Family Pharmacy (0.8 miles)
  • Key-Lix (19.1 miles)
  • Larry's Smithfield Pharmacy (19.2 miles)
  • Lee's Marketplace (19.7 miles)

Hospitals

  • Nell J. Redfield Memorial Hospital (20.3 miles)
  • Oneida County Hospital (20.3 miles)

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