Samuel Mahelona Memorial Hospital in Kapaa, HI
Save4800 Kawaihau Road, Kapaa, HI 96746
For more information about senior living options: (844) 490-3973
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The ER visit was fast, thorough, and high quality from check-in to discharge. The staff, including doctors, nurses, and receptionists, were highly professional. The care provided was excellent and compassionate, with clear explanations. Dr. McAlister was professional and caring, delivering outstanding care. The team at Mahelona Emergency Room delivered compassionate, patient-centered service. The front desk, nurses, ER doctor, and X-ray tech were all great and worked efficiently. The facility is populated by great people who contribute to a positive experience. The care for injuries was first-class and quick.
One reviewer felt the facility gaslit the "Aloha Spirit," describing fear-driven assistance and isolation rather than genuine care, rating it one star. A commenter described the nursing staff as soulless, recounting an incident where a serum was about to be injected but the nurse clicked the needle. The urgent care was criticized for having no X-ray or on-call doctor on Sunday, making visits ineffective. An account described a man with a severe hand injury waiting ~25 minutes without anyone assisting him. A patient recounted being placed in a hallway bed with severe pain and feeling neglected after an anti-inflammatory shot.Samuel Mahelona Memorial Hospital in Kapaa is best suited for seniors and families on Kauai who want reliable emergency and hospital-level care close to home. The ER consistently earns trust for fast, thorough evaluation, with patients praising the professionalism of the doctors, nurses, and admissions staff from check-in through discharge. Reviewers highlight compassionate, capable care that translates into clear explanations and steady guidance during acute events - exactly the kind of support needed when a headache becomes a red flag or a fall demands swift assessment. For east?side residents - Princeville, Kapaa, and nearby communities - the hospital functions as a practical safety net, capable of stabilizing urgent issues, coordinating timely follow?up with local specialists, and arranging transfers when more extensive services are required. In effect, Mahelona serves as a dependable acute?care anchor for island seniors who prioritize immediacy and professional handling of medical emergencies.
That strength, however, comes with caveats. Families weighing long?term living arrangements should consider whether the hospital's environment meets non?medical aspirations - daily companionship, structured activities, and extended supervision - since the facility's core identity is acute care rather than ongoing residential living. A handful of reviews note moments when the atmosphere feels brisk or impersonal, with interactions that miss a consistently warm, personal touch. For families seeking a serene, purpose?built senior living setting with regular social programming, alternatives on Kauai may offer a better fit. In short, Mahelona excels as a go?to emergency and hospital resource, but it is not designed to serve as a comprehensive long?term living solution.
The most persuasive pro?mahelona case rests on how well the pros offset the cons in real emergencies. The hospital's advantages are concrete: rapid triage, skilled clinicians who explain what's happening, and decisive care that often resolves painful or alarming acute episodes quickly (examples ranging from kidney stones and dislocations to chest discomfort). Staff consistency and follow?through - instances of physicians calling after discharge or coordinating with local specialists - mean families feel supported rather than abandoned after leaving the bed?side. The ability to admit for a period of hospital care when needed also reduces the burden of navigating multiple facilities. These strengths matter most when urgent health concerns arise, and in those moments Mahelona's strengths dramatically reduce risk and uncertainty.
Yet the cons deserve equal attention for families planning ahead. While several reviewers sing high praises for individual physicians and the front?line team, others point to episodic gaps in bedside warmth or communication, and to logistical limitations that surface during peak times. Some line items describe transient discomfort - beds in hallways or crowded rooms - that can test patience during non?emergency stays or wait periods. Of practical consequence, Mahelona does not house every imaging modality on site; for certain CT scans, patients are advised to go to larger facilities such as Wilcox, which means a transfer or a coordinated plan if imaging is required. Still, the hospital often offsets these gaps with efficient discharge planning and the option to arrange follow?up with local specialists, a pattern that reinforces continuity of care rather than fragmentation.
From a decision?making perspective, the fit hinges on medical risk tolerance and the expected role of the setting. If the priority is timely crisis management, fast diagnostic workups, and a trusted network for post?acute follow?up - ideally close to home - Mahelona is a compelling choice. If, however, the primary need is ongoing daily living support, consistent social programming, and long?term supervision within a single on?site community, a dedicated Kauai senior living option may deliver more predictability and enrichment. Prospective buyers should map access to imaging, plan for potential transfers, and weigh how much emphasis is placed on thoughtful bedside interactions versus clinical efficiency. This hospital stands out as a capable, well?regarded emergency resource with solid secondary?care links; it is not a substitute for a purpose?built assisted living community.
In the end, the choice comes down to expected health needs and the desired living environment. For seniors who fear the unknown in a crisis and value rapid, professional care anchored by attentive physicians, Samuel Mahelona Memorial Hospital offers a dependable, capable emergency pathway and a pragmatic route to recovery. For families prioritizing daily life quality, social engagement, and steady, non?acute supervision within a single setting, alternatives that focus on long?term senior living will likely deliver greater peace of mind. Mahelona functions as a strong safety net - reliable in acute situations, well?connected for follow?up, and conveniently located for Kauai residents - yet it remains best understood as an emergency and hospital resource rather than a complete senior living solution.
66 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lihue (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Samuel Mahelona Memorial Hospital in Kapaa, HI is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon for residents to enjoy pampering services, as well as cable or satellite TV for entertainment. Community operated transportation is available for residents who need assistance getting around, and there is also a computer center for those who want to stay connected.
Residents can dine in the community's dining room and enjoy restaurant-style meals prepared by the staff. There is also a kitchenette available for those who prefer to cook their own meals. Housekeeping services are provided to ensure that residents' living spaces are kept clean and tidy.
For recreation and leisure, the community offers various options. There is a fitness room where residents can engage in physical activities and maintain their wellness. A gaming room provides entertainment for those who enjoy playing games, and there is a small library for residents who like to read. Outdoor space allows residents to enjoy nature and spend time in the garden.
The community provides amenities such as private bathrooms, Wi-Fi/high-speed internet access, and telephone service. Move-in coordination assistance is available to help ease the transition into the community.
In terms of care services, the Samuel Mahelona Memorial Hospital offers 24-hour call system and supervision to ensure that residents are safe at all times. Assistance with daily activities such as bathing, dressing, and transfers is provided as needed. Medication management is offered to ensure that residents take their medications properly. Special dietary restrictions like diabetes diet can be accommodated, and meal preparation services are provided.
Transportation arrangement is available both for non-medical purposes as well as transportation to doctors' appointments when needed. A mental wellness program focuses on promoting mental well-being among residents.
The community organizes various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep residents engaged and entertained. Concierge services are available to cater to residents' needs and assist with any requests.
The Samuel Mahelona Memorial Hospital is conveniently located near various amenities including cafes, parks, pharmacies, restaurants, and hospitals. This ensures that residents have easy access to necessary services and resources in the surrounding area.
Samuel Mahelona Memorial Hospital is located at 4800 Kawaihau Road, Kapaa, HI 96746 in Kauai County, Hawaii
Samuel Mahelona Memorial Hospital on seniors.fyi includes 5 photos including images showing landscaping, palm trees, parking, outdoor, building, healthcare, interior, office, and more.
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