328 Hie Street, Kapaa, HI 96746
For more information about senior living options: (844) 490-3973
The decor is nice with an American atmosphere and a superb bar, and the service is fast and friendly. Bryan was incredible - personable and helpful in choosing drinks and food. The bourbon selection is among the best on the Hawaiian Islands. The service is excellent, with staff checking in just enough to ensure everything is good. The space is clean and well-maintained. The Spinach & Artichoke Dip had plenty of flavor. The Mahi-Mahi sandwich had perfect seasoning and a generous portion, with house-made chips enhancing the meal. The Big Blue Burger was the best burger on the island. The Negroni was surprisingly good. Sage the host was an awesome attendant. BV's Bourbon & Ale House offers a relaxed atmosphere with friendly staff and good food. The Loco Moco was good. The bar area is impressive with a huge whiskey selection.
The reviewer found the place awful. It took forever to be greeted by the server, even though they weren't busy. The coconut bliss drink was disgusting. The chicken and rice stir fry had overcooked chicken and vegetables, and the sauce was bad. They wouldn't waste their money there. Roaches were seen in the restaurant. The service was unhelpful. The room was very hot with the sun in their eyes. The bun on the hot dog was stale and hard even after toasting. The kitchen messed up the order and there was no apology or compensation. The food was not well prepared. The manager wouldn't take accountability after the roach incident.The collection of experiences at BV's Bourbon & Ale House across Kauai is a study in contrasts. Some visitors rave about the space, the expansive bourbon selection, and the sports-bar energy, while others walk away frustrated by uneven service, hit-or-miss kitchen results, and even alarming pest-related incidents. Taken together, the impressions paint a picture of a venue with real strengths - especially for bourbon lovers and game-day crowds - paired with notable inconsistencies that can derail a night out.
On the negative side, several reviews describe slow, forgetful service even when the place wasn't busy. One guest recalled waiting forever to be greeted, then watching a slow drink-order process that dragged on while appetizers finally appeared as the "one good thing" in a otherwise disappointing meal. The same table reported an overcooked chicken and vegetables in a chicken-and-rice stir-fry, a sauce that didn't land well, and a coconut drink that left a bad impression. For this group, the overall experience amounted to "don't waste your money here," with food quality dragging down an otherwise potential night out.
Roaches factor into the more troubling portions of the feedback from another reviewer, who described a scene of pests observed during the visit and a response that left them feeling unsafe and unheard. The account included a claim that a server smashed roaches with her hand and dismissed the incident as "common" for the area, with a manager apparently not taking accountability. That combination - pest presence coupled with a perceived lack of accountability - turns what could be a casual meal into a highly troubling memory for the guest.
Still, the reviews aren't all negative, and several guests sing the praises of the venue's atmosphere and beverage program. In one favorable note, a guest who went to watch a game was delighted to find the game on a large TV "just for me," paired with enjoyable drinks and a decor that felt polished for a sports-bar setting. Another review highlights a superb bourbon menu and well-crafted cocktails, alongside a well-prepared burger. The space's decor and the comparatively robust bar program emerge as clear strengths that steadily earn praise from multiple visitors.
Staff and service moments also shape the sentiment in meaningful ways. A number of reviews single out specific team members for making a difference: Bryan is described as an incredible, personable server who helped with drink and menu choices; Jolee is praised as a welcoming, service-oriented bartender; and Sage is highlighted as an excellent host who contributed to a very positive experience. When staff engagement is high, guests note the balance of attentive, unobtrusive service with the right amount of check-ins, which enhances their enjoyment of the menu and atmosphere.
The menu itself gets a mixed treatment, with some guests championing burgers, fish, and Italian-inspired options, while others report inconsistent kitchen outcomes. A standout "Big Blue Burger" and a well-executed mahi sandwich show up as favorites in some visits, along with calamari that earns a thumbs-up. Yet there are also complaints about stale buns, slow kitchen timing, and modifications that aren't handled smoothly, which can erase the positive impressions of otherwise solid dishes. The result is a venue with a broad, appealing lineup that doesn't always land with the same reliability night after night.
Finally, a recurring thread centers on value and pacing. Some patrons acknowledge the sense of a quality, expansive space with a wall of whiskey and a space that's well-suited for catching games, noting the atmosphere and the "fantastic" bourbon experience can justify the visit. Others point to ill-timed service, late food on modifications, and a lack of proactive apology or compensation when things go wrong. The end result is a place that can feel like a hidden gem for bourbon and game-night crowds and a potential disappointment when the kitchen or service falters.
Overall, BV's Bourbon & Ale House appears to offer a compelling venue for bourbon enthusiasts and sports fans, with a strong bar program, an inviting, sports-centric atmosphere, and moments of excellent service from standout staff. However, the variability in food preparation, occasional service delays, and the more serious pest-related concerns noted by some patrons indicate that experiences can diverge sharply from one visit to the next. If you're drawn by the bourbon selection and the vibe, you'll likely find moments to enjoy, but be prepared for potential inconsistencies and always consider what you're hoping to get out of the visit - strong drinks and a lively scene, or a consistently polished dining experience.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rabaino's in Kapaa, HI, is a warm and inviting assisted living community designed to provide residents with comfort, support, and a vibrant lifestyle. Nestled in a picturesque location, this fully furnished community features an array of amenities that promote well-being and social interaction. Residents can enjoy the beautifully landscaped garden while indulging in outdoor spaces perfect for relaxation or gatherings.
The community boasts a welcoming dining room where delicious meals are served, catering to special dietary needs with meal preparation services included. Residents can benefit from personalized care services including assistance with daily activities such as bathing and dressing, medication management, and coordination with healthcare providers. For added convenience, housekeeping services are available along with move-in coordination to ensure a smooth transition.
Rabaino's emphasizes an active lifestyle with scheduled daily activities that encourage engagement and foster friendships among residents. With essential transportation arrangements for medical appointments and nearby access to pharmacies, physicians, hospitals, cafes, parks, restaurants, and places of worship all within close proximity, residents have everything they need at their fingertips.
Connectivity is also prioritized at Rabaino's with Wi-Fi/high-speed internet ensuring residents stay in touch with loved ones or engage in online activities comfortably. At Rabaino's in Kapaa, HI, you’ll find not just a place to live but a supportive community focused on enhancing the quality of life for its residents.
Rabaino's is located at 328 Hie Street, Kapaa, HI 96746 in Kauai County, Hawaii
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