Yukio Okutsu State Veterans Home in Hilo, HI
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1180 Waianuenue Avenue, Hilo, HI 96720
For more information about senior living options: (844) 490-3973
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The staff are friendly and caring. The facility provides excellent care for veterans. The staff make residents' stays comfortable and safe. The facility is beautiful with excellent staff and a welcoming environment. The facility is nice, friendly, and very clean. Quality of care and residents' well-being are the facility's main values. There is a welcoming Aloha spirit upon entering the building. The CNAs and nurses are incredibly kind and always helpful. There are many activities adapted for all residents, with staff and volunteers helping to include everyone.
The facility had a COVID-19 outbreak with 58 of 74 residents testing positive and 9 deaths, contradicting the claim of tireless protection. The reviewer warned to keep veterans away, stating the high infection rate proves the facility's assurances are false. The administrative staff were criticized for poor communication, failing to provide complete information, not relaying messages to visiting personnel, and treating visitors as inferior.Yukio Okutsu State Veterans Home in Hilo is best suited for veterans and spouses who want a purpose-built, mission-driven environment where staff are consistently described as friendly, caring, and deeply invested in daily quality of life. It works well for residents who value an active calendar of programs, meaningful rehabilitation, and a home-like atmosphere that honors service with warmth and respect. Families seeking a facility that feels less clinical and more like a supportive community will find the "Aloha spirit" evident in everyday interactions. The combination of robust nursing coverage, on-site rehabilitation, and a strong emphasis on social engagement makes this a practical, confidence-instilling option for those navigating post-acute recovery or long-term care within a veteran-oriented setting.
There are clear reasons to consider alternatives. For families that prioritize perfectly streamlined administration or flawless, transparent communication, this home can feel uneven at times. Several reviews flag gaps in information flow or inconsistent follow-through on messages, which can complicate care coordination for relatives who need regular updates. Privacy matters also deserve attention: the facility offers semi-private rooms, which may be less appealing to residents who insist on private accommodations. Additionally, families seeking a highly clinical, hospital-like environment or more specialized care beyond rehabilitative services may want to compare options that emphasize private rooms and stricter administrative processes.
The strongest positives here are tangible and substantial. Staffing levels are notably strong for Hawaii, with nursing and CNA teams repeatedly praised for compassion, reliability, and hands-on care. Rehab services are available seven days a week, and the facility's cleanliness and general upkeep are frequently highlighted as standout features. Residents and families also emphasize the sense of safety, respect, and genuine attention to individual preferences, which collectively enhance daily well-being and ease of transition for those moving in from hospital settings or other care environments. When compared with peers, these core strengths tend to offset the occasional administrative hiccup by ensuring that daily care remains steady, responsive, and focused on resident outcomes.
Program quality and day-to-day atmosphere further reinforce the facility's strengths. The dining experience is described as good, with staff who understand dietary needs and preferences, and rehabilitation teams who communicate well with residents about goals and progress. The environment consistently earns praise for its home-like feel, clean surroundings, and the presence of a meaningful social framework - activities that accommodate a range of physical and cognitive abilities. The combination of a purpose-driven culture, proximity to local healthcare resources, and a staff ethos that treats residents with respect contributes to a predictable, reassuring living experience that families value when planning long-term care.
From a decision-making standpoint, Yukio Okutsu State Veterans Home is a compelling choice for those prioritizing veteran-focused culture, robust rehab, and an engaging daily life. It is especially well-suited for residents aiming to regain mobility, relearn daily basics, or maintain social connectedness with peers who share a similar history of service. Those who require very private rooms, or who demand near-flawless administrative transparency and proactive communication, should weigh other options that emphasize private accommodations and tighter administrative controls. Tours and candid conversations with staff should feature questions about care planning, family updates, and how information is communicated to loved ones, ensuring that expectations align with the actual workflow.
In the end, Yukio Okutsu State Veterans Home stands out on the Big Island for veteran-centered care that blends clinical competence with a genuine, community-driven spirit. The frequent praise for attentive nursing, effective rehab, good food, and a welcoming atmosphere suggests residents not only receive solid medical support but also experience a sense of belonging and purpose. The acknowledged drawbacks - primarily related to administrative communication and the semi-private room setup - do not erase the core advantages that help veterans recover, stay engaged, and feel valued. For families prioritizing dedication, aloha, and an active, resident-focused program, this facility earns strong consideration; for those who insist on private rooms or near-perfect administrative flow, it should be weighed carefully against other island options before deciding.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Hilo International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Yukio Okutsu State Veterans Home in Hilo, HI is a comprehensive assisted living community that offers a wide range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle.
The community boasts numerous amenities to enhance residents' quality of life. These amenities include a beauty salon for grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fitness room to promote physical well-being. The fully furnished apartments provide residents with comfort and convenience, while the gaming room and small library offer spaces for leisurely activities. Residents can also enjoy the beautiful garden and outdoor space on the premises.
In terms of dining options, the community offers restaurant-style dining in a communal dining room. This allows residents to socialize while enjoying delicious meals prepared by the staff. Special dietary restrictions can be accommodated to ensure that each resident's nutritional needs are met.
Care services at Yukio Okutsu State Veterans Home include 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications as prescribed. Additionally, there is a mental wellness program in place to support residents' emotional well-being.
The community offers various activities to promote engagement and socialization among residents. These activities include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents in planning their outings or accessing other services they may need.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; the Yukio Okutsu State Veterans Home allows residents easy access to essential services outside of the community.
Overall, this assisted living community provides a comfortable living environment with comprehensive care services and a variety of amenities to ensure residents' needs are met while promoting their overall well-being.
Yukio Okutsu State Veterans Home is located at 1180 Waianuenue Avenue, Hilo, HI 96720 in Hawaii County, Hawaii
Yukio Okutsu State Veterans Home on seniors.fyi includes 10 photos including images showing interior, bedroom, building, landscaping, windows, decor, outdoor, entrance, and more.
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