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Yukio Okutsu State Veterans Home in Hilo, HI

Yukio Okutsu State Veterans Home is a nursing home community in Hilo, HI.

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Yukio Okutsu State Veterans Home in Hilo, HI

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  • Interior

    A well-lit and organized hospital patient room featuring a bed, window, and bedside furniture.
  • Decor

    A cozy and inviting waiting area featuring comfortable seating and a bookshelf.
  • Living Room

    A cozy corner of a living room featuring a bookshelf, decorative artwork, and comfortable seating.
  • Building

    A building entrance with three flagpoles, surrounded by trees and illuminated by sunlight.
  • Bedroom

    A modern and clean hospital patient room equipped with a bed, storage, and a television.
  • Windows

    An empty hospital room with built-in cabinets and a large window letting in natural light.
  • Landscaping

    The welcoming entrance of a facility with outdoor seating and a protective canopy.
  • Garden

    A serene outdoor space featuring a winding pathway surrounded by lush greenery and palm trees.
  • Healthcare

    A hospital room with a bed, flowers on the table, and an open door to a bathroom.
  • Rehabilitation

    A physical therapy room equipped with parallel bars and healthcare equipment.

1180 Waianuenue Avenue, Hilo, HI 96720

For more information about senior living options: (866) 208-4318

4.6 from 31 reviews
5 stars
26
4 stars
2
3 stars
1
2 stars
0
1 stars
2

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Overall Review of Yukio Okutsu State Veterans Home

differentiator 4 reviews mention this

Nursing and rehab support stands out

Rehabilitation and nursing support are described as strong, including rehab services on multiple days.

Several residents describe the nursing care and rehab work as a key part of their experience. One review specifically notes rehab services provided seven days a week, and another highlights physical therapy and listening to concerns. Families also describe residents being supported through recovery after injuries, like learning to walk again and relearning basics after a hip break. The community’s skilled nursing focus and the availability of nursing support align with these on-the-ground experiences.

common 18 reviews mention this

Caring staff is a consistent theme

Residents and families repeatedly describe the staff as caring, respectful, and responsive.

Across many reviews, residents and families emphasize kindness and day-to-day support from nurses, CNAs, and the broader team. People mention staff putting residents first, treating loved ones with respect, and helping keep stays comfortable and safe. A number of reviews also describe staff as helpful during visits and communication about concerns, with issues being worked out as needs change. This is consistent with the community’s care model and ongoing assistance with daily care tasks.

common 2 reviews mention this

Dining is called good and accommodating

Residents mention good food and a dietary team that accommodates needs.

Food shows up in a couple of reviews as a positive point, including one comment calling the food good. Another review notes the dietary department is accommodating, supporting residents during recovery. The community also offers restaurant-style dining and meal preparation and service as part of the overall service plan.

common 3 reviews mention this

Activities keep residents engaged

Reviews describe a steady flow of activities residents can participate in.

Multiple reviews highlight activities as a meaningful part of life at the community, including planned daily programming and resident-run options. One review points out activities being adapted for different mental and physical capacities, with staff or volunteers helping include everyone. Another review also describes the activities group as upbeat and friendly, alongside ongoing support for residents’ day-to-day needs.

common 3 reviews mention this

Facility cleanliness and upkeep are praised

The facility’s cleanliness and overall upkeep are repeatedly praised.

Several reviewers comment on the building being clean and well kept. One review specifically says the home is clean, comfortable, safe, and secure, and another emphasizes that it does not smell like a hospital or care facility. A family member also describes the place as cleaner and well maintained, while discussing how staff and counselors work on issues as health needs change.

caveat 2 reviews mention this

Concerns about administration and outbreaks

A few reviews raise serious concerns about administration and resident protection.

While most reviews are positive, two reviews bring up major concerns. One warns about COVID-19 spread among residents and urges families to keep veterans away, citing high infection and death figures. Another review complains about administrative communication and message handling, describing incomplete information and treating visitors as inferior. These reports are specific enough that you may want to ask direct questions about protection practices and how family messages are handled.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 95 resident community capacity 95 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Hilo International (4 miles away) Hilo International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Hospitals

  • Hilo Medical Center (0.1 miles)

Physicians

  • Okamura, Charles East Hawaii Health Clinic (0.1 miles)
  • East Hawaii Health Clinic - Primary Care (0.1 miles)
  • East Hawaii Health - Cancer Center (0.1 miles)
  • East Hawaii Health - Otolaryngology (ENT) (0.1 miles)
  • Hawaii Pacific Oncology Center (0.1 miles)
  • ATM at Kaiser Hilo (0.2 miles)
  • Hra Womens Imaging Cen (0.9 miles)

Parks

  • Rainbow Falls Park (0.2 miles)
  • Wailuku River State Park (0.3 miles)
  • Pe‘epe‘e Boiling Pots (1.3 miles)
  • Mo’oheau Park (1.7 miles)
  • University Heights Park (1.9 miles)
  • Isles Beach Park (2.7 miles)
  • Lili‘uokalani Park And Gardens (2.8 miles)

Places of Worship

  • Kaumana Drive Baptist Church (0.7 miles)
  • Southern Baptist Convention (2.2 miles)
  • Crossnet Ministries (2.3 miles)
  • New Hope Christian Fellowship (3.4 miles)

Restaurants

  • Pete's Belly Bustazs (0.9 miles)
  • Kozmic Cones (1.4 miles)
  • Jackie Rey's Ohana Grill Hilo (1.6 miles)
  • The Temple Bar (1.6 miles)
  • McDonald's (1.6 miles)
  • L & L Drive Inn (1.6 miles)
  • Hilo Town Tavern (1.7 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Kta Super Stores (1.7 miles)
  • Pharmerica (1.8 miles)
  • Shiigi Drug Co. (1.9 miles)
  • Longs Drugs (2 miles)
  • Kta Super Stores (3.4 miles)
  • KTA Puainako Pharmacy (3.4 miles)

Transportation

  • AA Marshall's Taxi (1.5 miles)
  • U-Haul Neighborhood Dealer (3 miles)
  • Aiona U-Rent Car (3.3 miles)
  • U-Haul Neighborhood Dealer (3.4 miles)

Cafes

  • Nector Cafe (1.7 miles)
  • Starbucks (1.9 miles)
  • Just Cruisin Coffee (2.2 miles)
  • Big Island Pearl Tea (2.8 miles)
  • Popover (3.1 miles)
  • VIBE Cafe & Health Bar (3.2 miles)
  • Starbucks (3.5 miles)

Theaters

  • Regal Prince Kuhio (3.5 miles)

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