Yukio Okutsu State Veterans Home

Save

  • Interior

    A physical therapy room equipped with parallel bars and healthcare equipment.

  • Decor

    A cozy and inviting waiting area featuring comfortable seating and a bookshelf.

  • Living Room

    A cozy corner of a living room featuring a bookshelf, decorative artwork, and comfortable seating.

  • Building

    A building entrance with three flagpoles, surrounded by trees and illuminated by sunlight.

  • Bedroom

    A modern and clean hospital patient room equipped with a bed, storage, and a television.

  • Windows

    A well-lit and organized hospital patient room featuring a bed, window, and bedside furniture.

  • Landscaping

    The welcoming entrance of a facility with outdoor seating and a protective canopy.

  • Garden

    A serene outdoor space featuring a winding pathway surrounded by lush greenery and palm trees.

  • Cabinets

    An empty hospital room with built-in cabinets and a large window letting in natural light.

  • Healthcare

    A hospital room with a bed, flowers on the table, and an open door to a bathroom.

Yukio Okutsu State Veterans Home

1180 Waianuenue Avenue, Hilo, HI 96720

For more information about senior living options: (844) 490-3973

4.6 from 31 reviews
5 stars
26
4 stars
2
3 stars
1
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review of Yukio Okutsu State Veterans Home

Pros

  • pro The staff are friendly, caring, and work well as a team.
  • pro There are lots of activities for residents, with staff and volunteers helping everyone participate.
  • pro The facility is clean, comfortable, safe, and secure - like a home away from home.
  • pro The nursing staff provides rehab services seven days a week and is highly capable.
  • pro Residents are treated with respect and kindness by nurses and CNAs.
  • pro The ambiance carries a warm Aloha spirit, contributing to a positive atmosphere.
  • pro The facility is regarded as the best place for veterans on the Big Island, with high-quality care.
  • pro The administration is praised for competence and supportive leadership, including a new administrator described as amazing.

Cons

  • pro The facility's infection rate of 78.3% is seen as proof that Avalon HealthCare's protection claims are false.
  • pro Administrative staff are criticized for providing incomplete information, failing to relay messages to visiting personnel, and treating visitors as inferior.
  • pro Management of the Physical Therapy department is described as problematic, unlike the rest of the staff.
  • pro One reviewer warned families to keep veterans away from Yukio Okutsu State Veterans Home due to infection risk.
  • pro Occasional issues in resident care are reported and not promptly resolved as health status changes.

Review

Yukio Okutsu State Veterans Home in Hilo stands out in the memories and experiences of many families and veterans as a warm, well-run place that truly honors those who have served. Across a chorus of reviews, this facility is praised for its welcoming atmosphere, its focus on residents' well-being, and the genuine care that staff pour into daily life. Reviewers repeatedly describe a setting where residents are treated with respect, where the staff operates with a clear sense of teamwork and purpose, and where the spirit of aloha - friendly, attentive, and patient - shows up in small but meaningful moments every day.

A common thread in the feedback centers on the people who work there. The staff are described as friendly, caring, and devoted, with a teamwork that residents and families repeatedly mention as a standout. Phrases like "friendly and caring staff," "their team work is amazing," and comments about nurses and CNAs going above and beyond appear often. Several reviews specifically highlight the nursing staff as both numerous and capable, with references to them "being better than many places in the state" and to the CNA and nurse teams as incredibly kind and consistently helpful. Family members repeatedly express confidence that their loved ones are in capable, compassionate hands, noting that staff treat residents with respect and kindness on a daily basis.

The facility itself receives high praise for being clean, comfortable, and well maintained. One reviewer notes that the building feels more like a welcoming home than a hospital, with no hospital-like odor and an atmosphere that feels safe and secure for residents. The physical environment - semi-private rooms that are described as beautiful and well-kept - contributes to a sense of dignity and comfort for veterans and their spouses. A new administrator is singled out by several reviewers as a positive and capable leader, combining administrative competence with genuine care for both residents and staff. The overall impression is one of a well-run operation that respects the dignity of those who live there.

Care quality and rehabilitation are repeatedly highlighted as strengths. Reviewers speak highly of rehabilitation services offered seven days a week and of the dedicated therapists who listen to residents and tailor care to individual needs. The sense that rehabilitation is not just a routine but a thoughtful, encouraging process comes through in comments about how the therapy staff helps residents regain independence and mobility. Families note that the care teams focus on the long-term well-being of residents, with therapy and medical care aligned toward improving daily living and quality of life. The care culture emphasizes not only clinical proficiency but also personal attention and encouragement.

Activities and engagement are another major plus for Yukio Okutsu. Residents aren't left idle - the reviews repeatedly praise the wide range of activities and the way staff and volunteers help include everyone, no matter their mental or physical capacity. The presence of an active activities program, supported by volunteers and staff, helps create a vibrant daily life and a sense of community. Several reviews describe activities as well adapted for diverse needs, and many family members express appreciation for how these programs contribute to residents' happiness and overall well-being.

Family experiences paint a vivid picture of a facility that genuinely honors veterans and respects their families. One reviewer describes their father's three-year residence as a place you can trust to be clean and well cared for, with staff who respond to concerns and work diligently to resolve issues. The administrator is praised for her leadership and for balancing administrative duties with compassionate resident care. Personal stories of recovery and daily progress - such as a relative relearning basic skills after surgery or a spouse supported through rehabilitation - underscore the sense that Yukio Okutsu is a home where residents are valued, supported, and cared for with patience and empathy. The consistent message is that the staff's dedication translates into meaningful, tangible improvements in residents' lives and daily experiences.

It's important to note a single review in the collection that references a separate topic: a concern about a COVID-19 situation at a different facility, with criticism aimed at that facility's management. While this remark is part of the broader set of reviews, it does not pertain to Yukio Okutsu State Veterans Home's operations. The overall collection of testimonies about Yukio Okutsu emphasizes care, compassion, and a respectful atmosphere rather than the kinds of issues raised in that other review.

Taken together, the impressions left by these reviews portray Yukio Okutsu State Veterans Home as a place of honor, warmth, and dependable care for Hawaii's veterans and their spouses. The combination of a welcoming environment, dedicated staff, robust rehabilitation services, a lively activities program, and strong leadership creates a setting where residents can feel secure, respected, and engaged. For families seeking a place that aligns with the values of service, dignity, and community, Yukio Okutsu appears to be highly regarded and deeply cherished by those who know it best.

Features

Housing

  • 95 resident community capacity 95 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Hilo International (4 miles away) Hilo International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Yukio Okutsu State Veterans Home in Hilo, HI is a comprehensive assisted living community that offers a wide range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle.

The community boasts numerous amenities to enhance residents' quality of life. These amenities include a beauty salon for grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fitness room to promote physical well-being. The fully furnished apartments provide residents with comfort and convenience, while the gaming room and small library offer spaces for leisurely activities. Residents can also enjoy the beautiful garden and outdoor space on the premises.

In terms of dining options, the community offers restaurant-style dining in a communal dining room. This allows residents to socialize while enjoying delicious meals prepared by the staff. Special dietary restrictions can be accommodated to ensure that each resident's nutritional needs are met.

Care services at Yukio Okutsu State Veterans Home include 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications as prescribed. Additionally, there is a mental wellness program in place to support residents' emotional well-being.

The community offers various activities to promote engagement and socialization among residents. These activities include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents in planning their outings or accessing other services they may need.

Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; the Yukio Okutsu State Veterans Home allows residents easy access to essential services outside of the community.

Overall, this assisted living community provides a comfortable living environment with comprehensive care services and a variety of amenities to ensure residents' needs are met while promoting their overall well-being.

Videos

Nearby Places of Interest

Hospitals

  • Hilo Medical Center (0.1 miles)

Physicians

  • Okamura, Charles East Hawaii Health Clinic (0.1 miles)
  • East Hawaii Health Clinic - Primary Care (0.1 miles)
  • East Hawaii Health - Cancer Center (0.1 miles)
  • East Hawaii Health - Otolaryngology (ENT) (0.1 miles)
  • Hawaii Pacific Oncology Center (0.1 miles)
  • ATM at Kaiser Hilo (0.2 miles)
  • Hra Womens Imaging Cen (0.9 miles)

Parks

  • Rainbow Falls Park (0.2 miles)
  • Wailuku River State Park (0.3 miles)
  • Pe‘epe‘e Boiling Pots (1.3 miles)
  • Mo’oheau Park (1.7 miles)
  • University Heights Park (1.9 miles)
  • Isles Beach Park (2.7 miles)
  • Lili‘uokalani Park And Gardens (2.8 miles)

Places of Worship

  • Kaumana Drive Baptist Church (0.7 miles)
  • Southern Baptist Convention (2.2 miles)
  • Crossnet Ministries (2.3 miles)
  • New Hope Christian Fellowship (3.4 miles)

Restaurants

  • Pete's Belly Bustazs (0.9 miles)
  • Kozmic Cones (1.4 miles)
  • Jackie Rey's Ohana Grill Hilo (1.6 miles)
  • The Temple Bar (1.6 miles)
  • McDonald's (1.6 miles)
  • L & L Drive Inn (1.6 miles)
  • Hilo Town Tavern (1.7 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Kta Super Stores (1.7 miles)
  • Pharmerica (1.8 miles)
  • Shiigi Drug Co. (1.9 miles)
  • Longs Drugs (2 miles)
  • Kta Super Stores (3.4 miles)
  • KTA Puainako Pharmacy (3.4 miles)

Transportation

  • AA Marshall's Taxi (1.5 miles)
  • U-Haul Neighborhood Dealer (3 miles)
  • Aiona U-Rent Car (3.3 miles)
  • U-Haul Neighborhood Dealer (3.4 miles)

Cafes

  • Nector Cafe (1.7 miles)
  • Starbucks (1.9 miles)
  • Just Cruisin Coffee (2.2 miles)
  • Big Island Pearl Tea (2.8 miles)
  • Popover (3.1 miles)
  • VIBE Cafe & Health Bar (3.2 miles)
  • Starbucks (3.5 miles)

Theaters

  • Regal Prince Kuhio (3.5 miles)

Frequently Asked Questions

Where is Yukio Okutsu State Veterans Home?
What photos are available for Yukio Okutsu State Veterans Home in Hilo, Hawaii?

Nearby Communities

Related Resources

  • skilled nursing facility vs nursing homeSkilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences

    Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.

  • nursing home costsA Detailed Examination of Nursing Home Costs Across the U.S.

    Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.

  • non medical home careExploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches

    Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.