Hale Anuenue Restorative Care

Pros

• The staff at Hale Anuenue consistently demonstrate kindness and dedication to all residents, even during challenging times like lockdown.
• Residents receive well-coordinated care with regular showers, daily physical therapy, occupational therapy, and healthy meals.
• The facility is designed to create a pleasant atmosphere, resembling a hotel while being surrounded by beautiful gardens.
• The therapy provided is superb and tailored to meet the individual needs of each resident.
• The staff are attentive and proactive in ensuring the safety and well-being of residents during their stay.

Cons

• The staff is nice, but they are completely overworked.
• A CNA is not qualified to do physical therapy.
• Residents are frowned upon for seeing their own physicians.
• One resident had her first shower in ten days, indicating a lack of timely care.

Review

Hale Anuenue is a facility that has garnered mixed reviews from its residents and their families, particularly during the challenging times of the COVID-19 pandemic. One reviewer recounts a personal experience after undergoing surgery and developing post-operative complications that necessitated an extended stay in the facility. They spent three weeks there, two of which were under strict quarantine conditions. Despite the isolation and challenges presented by the pandemic, they commend the staff for their unwavering commitment to maintaining a cheerful environment. The effort made by caregivers to uplift patients through these difficult times did not go unnoticed, leaving a lasting impression on the resident.

The reviewer highlights how Hale Anuenue's staff demonstrated kindness and attentiveness toward all residents, which significantly contributed to their overall experience. The facility implemented a well-coordinated schedule that included regular showers, daily physical therapy (PT), occupational therapy sessions, and provision of healthy meals. These structured routines played an essential role in promoting recovery and maintaining morale during what was undoubtedly a trying time for everyone involved due to lockdowns prompted by COVID-19. For them, the support received from the care team proved invaluable as they navigated their recovery journey.

In contrast, another individual’s insights reflect some prevalent issues within the facility regarding staffing limitations and workload management. A friend currently residing at Hale Anuenue shared their struggles with receiving adequate care; notably, they had gone without a shower for an astonishing ten days before finally being assisted. Although they acknowledged that the staff members are personable and kind-hearted, it became evident that many are overworked and unable to meet all residents’ needs promptly. This disparity raises concerns about how effectively patients can receive personalized attention in a healthcare setting where caregivers might be overwhelmed.

The review also critiques certain operational aspects of Hale Anuenue pertaining to patient care guidelines. For instance, it was noted that Certified Nursing Assistants (CNAs) are often tasked with responsibilities beyond their qualifications—specifically regarding physical therapy—which raises questions about patient safety and care standards within such environments. Furthermore, it appeared that seeking medical advice or consultation from personal physicians was discouraged within this setting, potentially limiting access to necessary individualized medical insights for residents who may require specialized care.

Despite some criticisms surrounding staffing levels and workflows at Hale Anuenue, there remains an appreciation for its aesthetic appeal upon entry into the establishment. One former resident remarked on how visitors are greeted with decor reminiscent of high-end hotels along with views of beautiful gardens—a significant highlight for both aesthetics and mental well-being amid difficult circumstances. This inviting atmosphere can have substantial psychological benefits for patients who find themselves grappling with health challenges while staying at this rehabilitative center.

Importantly, another positive aspect shared across reviews pertains to the quality of therapy provided at Hale Anuenue. Many residents expressed satisfaction with tailored rehabilitation programs designed specifically for their unique needs in mind—highlighting therapeutic interventions as exceptional in aiding recovery processes both physically and psychologically while aiming towards restorative goals as opposed to merely custodial care.

In conclusion, Hale Anuenue exemplifies both strengths and weaknesses inherent within skilled nursing facilities during unprecedented times like those brought about by COVID-19. While commendations pour in regarding dedicated staff efforts amidst adversity along with superior rehabilitation services offered individually tailored therapies aimed at restoring functionality—it remains crucial to address operational challenges related to caregiver workload management so that every resident receives timely assistance when needed most ensuring holistic healing experiences thrive within these walls moving forward into future endeavors ahead!

Physicians

• Hawaii Pacific Oncology Center (0 miles)
• East Hawaii Health - Cancer Center (0 miles)
• East Hawaii Health - Otolaryngology (ENT) (0 miles)
• East Hawaii Health Clinic - Primary Care (0.1 miles)
• ATM at Kaiser Hilo (0.1 miles)
• Okamura, Charles East Hawaii Health Clinic (0.1 miles)
• Hra Womens Imaging Cen (1 miles)

Hospitals

• Hilo Medical Center (0.1 miles)

Parks

• Wailuku River State Park (0.1 miles)
• Rainbow Falls Park (0.4 miles)
• Pe‘epe‘e Boiling Pots (1.1 miles)
• Mo’oheau Park (1.9 miles)
• University Heights Park (2 miles)
• Isles Beach Park (2.9 miles)
• Ho'olulu Park (3 miles)

Places of Worship

• Kaumana Drive Baptist Church (0.6 miles)
• Southern Baptist Convention (2.2 miles)
• Crossnet Ministries (2.4 miles)
• New Hope Christian Fellowship (3.3 miles)

Restaurants

• Pete's Belly Bustazs (1 miles)
• Kozmic Cones (1.6 miles)
• McDonald's (1.8 miles)
• Jackie Rey's Ohana Grill Hilo (1.8 miles)
• The Temple Bar (1.8 miles)
• L & L Drive Inn (1.8 miles)
• Hilo Town Tavern (1.8 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Kta Super Stores (1.9 miles)
• Pharmerica (1.9 miles)
• Shiigi Drug Co. (2 miles)
• Longs Drugs (2.2 miles)
• Kta Super Stores (3.5 miles)
• KTA Puainako Pharmacy (3.5 miles)

Transportation

• AA Marshall's Taxi (1.7 miles)
• U-Haul Neighborhood Dealer (3.1 miles)
• Aiona U-Rent Car (3.4 miles)
• U-Haul Neighborhood Dealer (3.5 miles)

Cafes

• Nector Cafe (1.9 miles)
• Starbucks (2.1 miles)
• Just Cruisin Coffee (2.3 miles)
• Big Island Pearl Tea (3 miles)
• Popover (3.3 miles)
• VIBE Cafe & Health Bar (3.3 miles)
• Starbucks (3.6 miles)

Theaters

• Regal Prince Kuhio (3.6 miles)