Hale Anuenue Restorative Care in Hilo, HI
Save1333 Waianuenue Avenue, Hilo, HI 96720
For more information about senior living options: (844) 490-3973
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The staff are friendly, helpful, and caring. The staff make residents feel at home and loved. Care is dignified, compassionate, and professional. The facility is clean, well kept, and inviting. Visiting is easy thanks to welcoming staff and accessible layouts. Therapy is superb and tailored to the individual, with a restorative focus. The center maintains good Covid protocols and safety measures. Families express deep gratitude for the staff's dedication and support. The overall environment is warm, welcoming, and supportive for loved ones.
They report extremely lacking one-on-one nursing services due to severe staff shortages, leaving patients without timely assistance and causing multiple falls. The admin staff is described as disconnected from patients, with 30-second talks not resembling proper team meetings. A staff member was perceived as unwelcoming and rude, giving dirty looks to visitors and possibly vaping near patients. Residents have not been given showers for extended periods (ten days or eight days) due to being understaffed and overworked, and they fear to complain. Medical care is not good, and physical therapy is quite limited. The facility is described as overpriced, with concerns about Medicare charges and taxpayers paying for services. Some reviewers compare the facility to a drug facility that keeps patients in compliance behavior.Hale Anuenue Restorative Care in Hilo is best suited for seniors who need skilled nursing with a clear restorative rehab focus and for families that prize a warm, home-like atmosphere where caregivers feel like a extended family. The community earns its high marks from the depth of staff commitment and the sense that residents are truly cared for, not just accommodated. Visitors consistently note a clean, attractive setting with open spaces and scenic views, plus a lively schedule of therapy and activities. The leadership and long-tenured staff are frequently singled out for their steady, personable approach, which translates into a care culture that feels personal and attentive rather than clinical and distant.
For families weighing options, it's important to consider alternatives if the priority is near-constant one-on-one nursing or absolutely ironclad assurances of immediate assistance. Several reviews highlight real gaps caused by staffing shortages, including slower response times for daily tasks and bathroom help, with some residents experiencing delays and safety concerns when supervision isn't as immediate as hoped. If a resident requires rigorous, around-the-clock one-on-one attention, or if there is a hard requirement for flawless, timely personal care (like regular showers without exception), these staffing realities argue for a careful comparison with other communities that promise higher-per-hour support or lower caregiver-to-resident ratios.
The strongest pros at Hale Anuenue are the warmth and consistency of the caregiving team, the facility's cleanliness and beauty, and the robust rehabilitation program. Families repeatedly praise staff across roles for kindness, respect, and genuine engagement with residents and their families. The therapy program is described as well-coordinated, with therapy tailored to individual needs, helping residents recover or maintain function in meaningful ways. This combination - empathetic staff, a clean, inviting environment, and targeted rehabilitative care - creates a foundation where residents feel at home and families feel confident about the care plan, even when day-to-day staffing gaps surface at times.
Another standout is the overall environment and approach to visitation and social engagement. The campus is noted for pleasant spaces, attractive grounds, and purposeful programming that gives residents opportunities to participate without feeling overwhelmed. This social vitality is a meaningful offset to the clinical demands of skilled care, because it strengthens mood, motivation, and a sense of dignity. Positive experiences with intake and ongoing family support reinforce the message that Hale Anuenue treats families as partners, not merely as visitors. While isolated incidents of unfriendliness or perceived administrative distance exist in a few accounts, the prevailing consensus is that the staff genuinely cares and goes the extra mile when possible.
Practically, when considering Hale Anuenue, use a concrete decision framework during a tour: ask about current per-shift staffing levels and whether a designated aide is consistently available for direct assistance; review the shower and personal-care schedule; verify the availability and cadence of PT/OT sessions; inquire about meal quality and resident autonomy during dining; and meet front-line staff and administrators to hear their responsiveness to family input. It's also wise to request recent examples of individualized care plans and to speak with current residents or families about how well the day-to-day rhythm works for those with mobility or cognitive needs. The goal is to quantify the day-to-day reliability behind the praise for warmth with the hard numbers on care delivery.
In sum, Hale Anuenue stands out as a principled choice for families seeking a restorative, rehab-forward environment where staff attentiveness and a welcoming setting can deliver meaningful quality of life for many residents. It is less ideal for those whose nonnegotiables include unwaveringly flawless one-on-one nursing and perfectly consistent assistance with every routine task. For many, the balance between compassionate, capable care and an engaging, aesthetically pleasing home-like campus makes Hale Anuenue a top-tier option in Hilo. A thoughtful visit, candid conversations with care managers, and a clear plan for daily support will determine whether this community aligns with a family's standards and a resident's needs.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Hilo International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hale Anuenue Restorative Care in Hilo, HI is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to indulge in self-care, along with cable or satellite TV for entertainment purposes. Community operated transportation is available for residents to conveniently travel within the area. A computer center is provided for those who wish to stay connected with loved ones or engage in online activities.
The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by the staff. A fitness room is available for residents who wish to maintain an active lifestyle, while a gaming room provides opportunities for social interaction and leisurely activities. The community boasts a garden and outdoor space where residents can relax amidst nature.
Residents' rooms are fully furnished and come with private bathrooms for their convenience and privacy. Housekeeping services ensure that living spaces are clean and tidy at all times. A kitchenette allows residents to prepare light meals if desired.
Move-in coordination services are provided to make the transition into the community as smooth as possible. Wi-Fi/high-speed internet access ensures that residents can stay connected digitally whenever they desire.
Care services at Hale Anuenue Restorative Care include 24-hour call system and supervision, assistance with daily living activities such as bathing, dressing, and transfers, as well as medication management. Special dietary restrictions and diabetes diets are catered to in terms of meal preparation and service.
The wellness center offers mental wellness programs aimed at promoting overall emotional well-being among the residents. Transportation arrangements are made both for non-medical purposes as well as doctor's appointments.
Dining options nearby include a variety of cafes, restaurants, and pharmacies within close proximity to the community. Parks provide opportunities for outdoor recreation while places of worship cater to spiritual needs. Local physicians ensure easy access to medical care when needed.
With its wide range of amenities and care services, Hale Anuenue Restorative Care in Hilo, HI provides a supportive and enriching environment for its residents.
Hale Anuenue Restorative Care is located at 1333 Waianuenue Avenue, Hilo, HI 96720 in Hawaii County, Hawaii
Hale Anuenue Restorative Care on seniors.fyi includes 5 photos including images showing interior, healthcare, dining, rehabilitation, therapy room, exercise equipment, bedroom, decor, and more.
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