Grace Healthcare Of Tucker

Pros

• The staff at the facility were kind, compassionate, and knowledgeable, providing excellent care for patients.
• Patients experienced prompt assistance from the therapy team, helping them regain mobility and comfort.
• The facility was clean and well-maintained, contributing to a positive environment for recovery.
• Family members noted that the meals were tasty and the staff maintained a friendly demeanor.
• There were numerous activities available to keep residents engaged and entertained during their stay.
• One reviewer expressed gratitude for the welcome they felt from the staff and their dedication to patient care.

Cons

• The staff at Tucker Wellness & Rehabilitation Center were criticized for their lack of communication with families and patients.
• Patients often received meals without necessary utensils, leading to frustration and reluctance to eat.
• There were reports of a dirty environment, including feces left in bathrooms and unclean conditions in patient rooms.
• A respite patient experienced a fall with inadequate supervision from the staff.
• The facility's nurse’s station was frequently unattended, making it difficult for patients to get assistance when needed.
• Families faced significant challenges in reaching staff members for updates on their loved ones’ conditions.
• Patients felt neglected and uncomfortably cared for, which contributed to feelings of discouragement during their stay.
• One family reported their loved one being kept isolated for two weeks without visitations, resulting in significant distress.
• There were numerous complaints about slow response times from staff regarding pain management and medical attention.
• A family expressed deep sorrow over the inadequate care that led to their loved one passing away alone due to serious health complications.

Review

The experiences shared by families regarding the Tucker Wellness & Rehabilitation Center and Grace Healthcare in Tucker, Georgia, depict a broad spectrum of care and concern that patients and their loved ones have encountered. Some reviews reflect deep satisfaction with the compassionate care provided by staff members, while others reveal alarming shortcomings that have led to profound distress. This duality underscores the importance of understanding both sides when evaluating facilities for rehabilitation and recovery.

Positive sentiments are prevalent in some testimonials, highlighting the considerable compassion shown by staff members toward residents. One family noted how their mother, recovering from a broken hip, received exceptional care. The staff's attentiveness ensured she was comfortable and her pain was managed effectively. Visitors frequently heard praises about the employees’ kindness and dedication, which contributed significantly to the family's overall happiness with her treatment. Another review echoed similar themes; after a 21-day stay following a femur fracture, an elderly patient expressed satisfaction with her therapy team’s competence and the friendly demeanor of all personnel involved in her care.

Despite these commendable accounts, contrasting narratives shed light on troubling issues within these facilities. Complaints notably include inadequate communication between staff and families—a crucial element in long-term care settings. Family members often found it difficult to obtain updates on their loved ones' conditions or were left waiting too long for responses from nursing staff when they reached out for assistance. For instance, one review described frustrations over delays in providing utensils for meals; such lapses can severely impact a patient's willingness to eat or engage fully in their recovery plans.

Physical conditions within some parts of these facilities have also been called into question. Reports indicate that certain areas may be showing signs of wear that detract from the overall environment conducive to healing. Issues like peeling paint and damaged walls were mentioned as unsettling factors that diminished patients' comfort levels during recovery stays. Cleanliness seemed generally maintained across accounts but specific incidents involving contamination made some family members concerned about hygiene standards being met consistently.

One particularly heartbreaking account emerged from Grace Healthcare describing an emotionally fraught experience where a wife was unable to see her husband for two weeks after his admission due to restrictive policies related to visitation amidst COVID-19 precautions. This separation compounded already high levels of anxiety over his health condition—especially when attempts at communication became exceedingly challenging due to unresponsive nursing stations and busy phone lines. The subsequent deterioration of her husband’s health eventually culminated in tragedy when he passed away shortly after being transferred back to the hospital—a stark reminder of how essential proper oversight is during vulnerable moments in patients’ lives.

Ultimately, while there are commendable elements present in service delivery at Tucker Wellness & Rehabilitation Center as well as Grace Healthcare—such as well-mannered staff who genuinely seem dedicated to patient welfare—significant gaps remain that need addressing urgently. Many families desire not only emotional support but also transparency and effective communication regarding their loved ones' treatments alongside consistent quality control measures throughout facility operations.

In summary, choosing a healthcare provider is an intricate decision heavily laden with personal stories like those expressed here by families navigating rehabilitation journeys alongside cherished relatives facing critical health challenges. Both positive experiences reinforced by caring professionals coexisted alongside damning criticisms revealing deeper systemic flaws—a juxtaposition that ultimately highlights the need for ongoing evaluation within the realm of healthcare services dedicated to rehabilitation efforts.

The area of Tucker, Georgia, offers a variety of conveniences and amenities that may appeal to seniors considering the area for living. Within close proximity, there are several popular dining options such as Local No. 7, Chick-Fil-A, and Kacey's Home Cooking for enjoyable meals out. Additionally, there are multiple pharmacies in the area including Walgreens and CVS Pharmacy for easy access to necessary medications. Nearby parks such as Henderson Park and Stone Mountain Walk Up Trail provide opportunities for outdoor recreation and leisurely walks. For medical needs, there are reputable physicians and healthcare facilities like Northlake Emory and Dekalb Medical Center nearby. Furthermore, transportation options like MARTA stations offer convenient access to public transit services. Overall, Tucker offers a combination of amenities that can contribute to a comfortable and convenient lifestyle for seniors in the area.

Restaurants

• Local No. 7 (0.4 miles)
• Chick-Fil-A (0.4 miles)
• McDonald's (0.8 miles)
• Del Taco (1.9 miles)
• Chick-Fil-A (2.3 miles)
• Kacey's Home Cooking (2.6 miles)
• McDonald's (3.6 miles)

Cafes

• Starbucks (0.6 miles)
• White Windmill Bakery and Cafe (5.3 miles)
• Dancing Goats Coffee Bar (7.1 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.8 miles)
• Walgreens (3.9 miles)
• Kroger Pharmacy (4.6 miles)

Parks

• Henderson Park (1.7 miles)
• Briarlake Forest Park (3.4 miles)
• Stone Mountain Walk Up Trail (3.9 miles)
• Almost To The Top Of Stone Mountain (4.6 miles)
• Leafmore Country Club (4.6 miles)
• Stone Mountain Park (4.8 miles)
• Mountain Park Park (5.4 miles)

Theaters

• Movie Tavern Northlake Festival (2.2 miles)
• Regal Hollywood (4 miles)

Places of Worship

• Rehoboth Baptist Church (2.3 miles)
• Lilburn Alliance Church (2.9 miles)
• Embry Hills Church of Christ (3.7 miles)
• Corpus Christi Catholic Church (4 miles)
• St Stephen The Martyr (4.1 miles)
• Mountain Park First Baptist Church (4.6 miles)
• Mountain Park United Methodist Church (4.8 miles)

Physicians

• Northlake Emory (2.5 miles)
• Decatur Health Imaging (5.4 miles)
• Atlanta OB/GYN (5.8 miles)
• Gynecology and Obstetrics of Dekalb PC (5.8 miles)
• Stone Mountain Family Practice (5.8 miles)
• Abc Pediatrics (6.1 miles)
• Dekalb Medical Ctrdecatur Decatur (6.7 miles)

Transportation

• MARTA - Doraville Station (5.5 miles)
• Epps Aviation (5.7 miles)
• Marta - Westbound (6.4 miles)

Hospitals

• North Dekalb Health Center (5.7 miles)
• Atlanta VA Medical Center (6.5 miles)